BB Storm 9500 :: Anyway To Get Replacement?

Mar 31, 2010

I own an unlocked Storm 2 on Vodafone and it's having the same screen issues described by VZW owners. I am not a Vodafone or Verizon customer. I'm actually on AT&T. VZW is doing a replacement program as we are all aware.

My questions are as follows:
1) Is there any way I can have my S2 replaced under any sort of warranty?
2) If no to (1) what would I need to do about getting it fixed?

View 9 Replies


ADVERTISEMENT

BB Storm 9530/9500 :: Replacement Phone On Its Way

Jan 12, 2010

My phones battery has tanked, ever since I updated my OS to the new 5.0 OS. I took it to the store and they are now gonna send me a replacement phone. Will it be a Storm 2 that arrives in the mail?

View 14 Replies View Related

BB Storm 9500 :: Screen Replacement Program

Mar 5, 2010

There is some news flying around about a possible hardware replacement, or recall for storm 2's with the know dead and mulitple click issues.
bbleaks.com/2010/03/carriers-getting-new-screen-improved.html

Its just for verizon, but I am wondering if anyone else has heard about this?, Also I am wanting to find out if this will be strictly through the carrier, becuase I have a unlocked vodafone I use in canada, hopefully I can go direct to RIM.

View 5 Replies View Related

BB Storm 9530/9500 :: Replacement Surprise / Got New Model

Aug 16, 2010

So my call and blackberry LED was going. They would dim and and black out when i help down the "back" button. Essentially breaking a circuit. Anyways, I ordered a replacement since I was an original owner and it was under warranty. They said I'd have a new 9530 by today, monday. So fedex came around noon and to my surprise they sent me a 9630. So I have a new tour now! Just thought I'd share for anyone else in a similar situation. Mistake? probably, but who cares!

View 5 Replies View Related

BB Storm 9530/9500 :: Replacement / Battery Not Charging

Mar 3, 2010

Just over a week ago my Storm 1 began giving me problems. Basically died. Started to do an insurance claim but went to the store first. They said, we'll just do an insurance replacement overnight. Ok, received the replacement the next day. Activated it with no problems, went to charge it and it would not charge. (This was the old battery from the first phone since one was not sent with the replacement.) Plugged into USB on computer, went haywire. Took it back to store where they took an hour to reload the software. Took phone back home, did the exact same thing. I went back to the store, where they gave me a new charger. Went back home, then 2 days ago, the battery will not charge at all. Went back to Verizon, ended up having to buy a new battery. Charged it fully.

Clarification: It was at 30% charge when I left the store with the new battery. Charged at work during the day up to about 75%. When I got home I put it on the home charger for at least 4 hours. It never got above 85% full. This morning down to 70%, and now after charging for 2.5 hours, still won't go over 70% charged. What the heck! All I want is a phone that works! What can I do at this point? After replacing phone, charger AND battery! Heck, I'd be happy to just get another phone. Like maybe an 8530. I wonder if that's possible or would I have to get another Storm 1? What should I do at this point? Call CS? Go back to store?

View 5 Replies View Related

BB Storm 9530/9500 :: Cannot Validate Gmail Account On Replacement Phone

Jun 24, 2010

Ok guys...another gmail issue.i got my replacement bb storm in the mail...activated everything w success...restored using DM and it restored all my email accounts...said since i switched devices..i had to revalidate them all.ive got every one BUT gmail to validate..it keeps saying wrong name or pass...and i am 100% positive that they are being input correctly...casing is correct as well...i created another gmail account and it worked fine...i need my primary gmail account on this device!I am 1000% sure the email address and password are correct.

View 5 Replies View Related

BB Storm 9530/9500 :: How Many Storm 1 Owners Are There / Ready To Upgrade To Storm 3?

Apr 18, 2010

How many Storm 1 owners are there that's ready to upgrade to the storm 3 when it comes out, or thinking of going with something totally different?

View 14 Replies View Related

BB Storm 9530/9500 :: Got A Brand New Storm 2 Because Storm 1 Crashed

May 4, 2010

My Storm 1 crashed Sunday night with message on screen stating 'Reload Softwares 552'. I called Verizon Tech Support and they just ended up giving me a brand new Storm 2 for free! All I had to do was re-sign my contract for another two years. Gonna miss my Storm 1 but the Storm 2 is sweet! Just got it today. Anyone wanting to upgrade, try using that excuse.

View 10 Replies View Related

BB Storm 9530/9500 :: Is Verizon Replacing Storm 1 With Storm 2?

Apr 5, 2010

If I have my phone stolen or I lose it, will Verizon replace my Storm 1 with a Storm 2, using my insurance?

View 14 Replies View Related

BB Storm 9500 :: 9500 Unable To Send Mms After Upgrading Software To Version 5.0

Apr 17, 2010

I recently updated the software on my Blackberry Storm 9500 to version 5.0 and now i cannot send mms (though I can still receive mms).I have spent over 4 hours on the phone with my carrier (Vodafone) and they have no idea why I can no longer send mms. I tried downgrading the software and found I could send mms again.Is there any way of fixing it so i can have the newest version of software on my Blackberry and still be able to send mms?

View 20 Replies View Related

RIM :: Replacement Storm 2 Unlocked Or Telus?

Oct 30, 2011

Need to replace my wife's Storm 2 which died last week. Don't want to go to a new device as she loses her current unlimited data plan if she switches to an HSPA device, and she was ok with her Storm 2 before.

OK with a good used one, though I know she'd prefer new. Telus doesn't sell them any more, and they're $200+ on eBay - that was a shock, considering I can get a new 9860 for $600!

Any suggestions on other sage places to buy, and what price I can expect? We're in Vancouver so Canadian shipping is mandatory, and she'd like a replacement ASAP so a Vancouver purchase would be ideal.

View 5 Replies View Related

BB Storm 9530/9500 :: Email And Data Stopped Working - Storm With Tmobile

Jun 3, 2010

My browser and email stopped working about 3 days ago and I spent almost a whole day on the phone with support, no help. They had me do everything including delete all my service books and now there is nothing in the host routing table. They finally said, we cant help. My phone is stuck on lower case edge and I cant get data.

View 14 Replies View Related

BB Storm 9530/9500 :: Unlocked Storm For Tmobile Can't Call Or Recieve Calls

Jan 18, 2010

i have a unlocked blackberry storm for tmobile i can send and recieve texts and the internet works fine, however when i try to call it says no channel/circuit avaliable. i went to india for a few weeks and calling worked just fine there is there any way to fix this problem?

View 8 Replies View Related

BB Storm 9530/9500 :: Unlocked Storm And Sending Service Books

Jan 23, 2010

I'm having is when I go to send the service books to activate email I keep getting update failed I tried the diagnostic test and manually sending the books. I was wondering if I can replace the verizon email service books with att's books also if that is possible what books will I look for in crackutil any help is appreciated

View 8 Replies View Related

BB Storm 9530/9500 :: Storm Shut Off - Wont Reboot Completely

Feb 11, 2010

Has a Storm and it just shut off on. When I pull the battery, the red light comes on for a few seconds and the screen and buttons light up. Then, it starts over. 20 minutes later and it's still in that same cycle.

It's rocking Verizon's official 5.0 and she doesn't do anything to modify or hack it. I've never encountered this before.

I'm wondering if the OS became corrupt, but we're @ Red Lobster and there's nothing I can do now.

View 6 Replies View Related

BB Storm 9500 :: Green Light And Black Screen Don't Work On Storm

Jul 31, 2010

I'm having problem with my storm phone ever since it was dropped in water. I left it to dry for a week. Since then I replaced my battery and the phone came on with the clock and then the screen showed up. and could not do anything. Then the screen went black. Now when I try to recharge it only a green light appears and nothing else. Did I kill my battery and is the phone no longer good or it's just my screen and i can replace it.

View 5 Replies View Related

BB Storm 9500 :: Registering Storm 2 Outside Of The Country To Activate Data Usage

Mar 11, 2010

I am a customer of Verizon Wireless in the USA and have recently had a brand new phone sent to me. I live in Canada so I have to manually activate my phone. I have no problems doing the manual activation to allow me to make and receive calls. However, I cannot register my phone to get my data usage set up. After hours of troubleshooting over the phone with Verizon, they've some up with the conclusion that I have to be in the US, and on the Verizon network to register the phone. I have always been on the global data plan. So, basically right now I'm with a smartphone that has zero smartphone capabilities. is another way to get this phone activated.

View 7 Replies View Related

BB Storm 9530/9500 :: 100% Charged Storm Re-boots / Low Battery Warning Until Quick Pull

Jun 7, 2010

Somtimes when reading a text or using camera my Storm will re-boot and when it comes back up it will say the battery is dead. This happens after its been on the charger all night. The only way to fix it is to use quickpull. Which i have set to re-boot everyday at 5am.. Could my battery be going bad or what?

View 5 Replies View Related

BB Storm 9530/9500 :: Importing 3rd Party Apps From Old Storm To New

Jan 6, 2010

So my old, wine covered Storm is gone and I got a brand new replacement from Telus today. Hurray! I backed up the old phone and restored it backup on the new one, but all my third party apps are gone (Telus told me that they should transfer, but I was skeptical). Is there anyway to get these back without having to re-download them all? There's two or three that I actually paid for... it would suck to have to re-buy them!

I'm looking at BlackBerry Desktop Manager, and there's an option to import 3rd party apps from the old phone to the new one, but you need to have both phones at the same time I think. Not too handy!

View 6 Replies View Related

BB Storm 9530/9500 :: My Storm Keep Losing My E-Mail Accounts

Jan 23, 2010

For the past 4 or 5 days I am waking up to find my 4 E-Mail accounts wiped off my Storm. I add them again and by the nex day they are all gone again. I went to a Verzon Service center and they were at a loss as what to do. They suggested I go home and call a Verizon tech to walk me through a hard reset. I insisted on calling from the store which clearly irrritated the employees there. When I spoke to the tech at the 800 number she was incredulous that they wouldn't help me at the store. She asked to speak to the supervisor there. They had a short conversation and he hung up and said I need to do a hard reset but the store policy is not to do that.

So, I went home and calle dtech support again and did the hard reset and reset my 4 email accounts. This was last night. This morning 2 of my accounts were deleted from the phone and the other two, while there were non-functional. The E-Mail setup function was gone from my phone. I had to do a restore to get it back and reset my accounts again. I'm guessing my only recourse is to go back to a verizon store again and insist on yet another replacement? I'm really beginning to hate Verizon.

View 6 Replies View Related

BB Storm 9530/9500 :: Playing Audio Not Video On Storm

Jan 25, 2010

I'm having trouble with video playback on my Storm. I put movies on that I have used and have worked before, and now will not. When I play movie it gets the green loading alert in corner then starts to play the audio only with no video. I am on .419 shrunk, is it possible it removed something to play video. My recorded movie from camera do playback.

View 10 Replies View Related

BB Storm 9530/9500 :: Storm White Screen Of Death?

Feb 26, 2010

I have had my Storm since it came out. I take great care of it, only update with official revs of the BB OS. I only have a few applications. I turned it on a few days ago and got a white screen that had a JVM error 102. Called VZ tech support and they told me I had a corrupt file in the OS and asked me to unistall and reinstall. I have done this 5 times and still I have a white screen that has reset on it. Even doing a cold boot, nothing changes.

View 14 Replies View Related

BB Storm 9500 :: BB Storm 9530 Voice Dialing Not Working?

Mar 10, 2010

I am having trouble trying to use the Voice Dialing feature on my phone.It used to work fine, but now any time I try to access the Voice Dialing, it goes to to the Voice Dialing screen, and it starts Initializing/syncing, but it just backs out back to the main screen.I've tried using convenience keys and the touch screen to access Voice Dialing.Nothing works.

View 10 Replies View Related

BB Storm 9500 :: Storm 9530 Wont Connect To My Computer

Feb 12, 2010

I have looked everywhere and i cant seem to find any drivers. the blackberry website seems to say that they are on windows update and I can find them but i don't know how to extract them. Basically, i have a custom built pc and windows 7. All usb ports have been tested with other devices. I tried the desktop manager 5.0 and 4.7 and that doesn't recognize my BB. Windows says that i have connected an unknown device.
I tried rebooting the device and pc and removing the battery from the device. All to no avail.
Someone please tell me where to find it, give me steps to get it working, or where to find a self extracting driver. Also I downloaded the RIM blackberry smartphone driver from the windows update site and it still says it didn't install correctly

View 7 Replies View Related

BB Storm 9500 :: Lost Preloaded Premium Apps On Storm 2

May 19, 2010

I recently bought Storm 2 from M1 Singapore and it was pre loaded with few premium games (can remember Tetris). Anyway after I attached the device to desktop manager it went for auto OS update and while doing the phone hanged and became unusable.I followed some forum here and managed to make it working back by downloading the default device software by M1 site installing it on my desktop and then use Loader to restore things back.

Surprisingly the phone was working fine but all my premium games were lost. I approached to M1 and they reloaded the same OS again but it was same as the one on web and my premium games were lost.

I called the hotline support and it was even more funny that after talking so long they followed up next day with some freeware site link and asking me to download it from there. It does not exist.Is there anyone here from Singapore who can list the name of games and apps which comes preloaded on their Storm 2 from M1. Can I get the OTA link?

View 4 Replies View Related

BB Storm 9530/9500 :: Remove Voice Dialing From Storm / Can't Find Device Software Download That Works

Mar 11, 2010

I'm looking to remove voice dialing from my storm but can't find a device software download that works. When I tried to get it from verizon's site it would not let me download the mr3 update to my computer.

View 6 Replies View Related

BB Storm 9530/9500 :: Deleting Pictures Storm

Jul 25, 2010

could anyone please help me out i wanna delete all the pictures on my storm but dont want to do it one by one.Is there anyway you can delete them all at once?

View 4 Replies View Related

BB Storm 9530/9500 :: Tethering Storm And Mac Laptop

Mar 10, 2010

I successfully tethered my Storm to my Apple laptop using Bluetooth, but when I try to get on the Internet it takes me to the Mobile Broadband Connect page and asks me to subscribe to the $30 a month plan. Now I just want to be able to use my laptop about once a month when I am up in the mountains, so it is a waste to spend $30 for the Mobile Broadband plan when I will be using about 20 MB worth of data on my laptop every month. Is there any way at all to get around this screen and get on the web with my computer? I understand this is ethically dubious, but again, I pay for the data plan every month and I just occasionally would like to access data with my laptop.

View 6 Replies View Related

BB Storm 9530/9500 :: Unable To Use T-Mobile Storm

Feb 5, 2010

Bought an unlocked Storm 9530 yesterday and popped in my T-Mobile SIM card. I could text, but not place any calls. When I tried calling, I received a "No circuit/channel available". At the call screen I see a a phone number that isn't mine. After I gave up I turned off the phone for a while and let it charge. Upon booting up I got an error message and my SIM refused to work at all. It says SOS at the top right and even though my mobile network is on, it just doesn't do anything. I have the mode set to GSM/UMTS and 3G/2G. I can't even select a network manually. I get an error that says "Unable to acquire network."

View 8 Replies View Related

BB Storm 9500 :: 3G Internet Browsing On Storm 2 9550

Feb 12, 2010

I have just bought a Storm 2 9550 that is from Verizon USA. The device is GSM unlocked, and I am using it from Hungary on a local carrier. I am in the middle of a carrier change that has Blackberry services, however I currently have 3G web access on my actual carrier. However, the integrated browser that came with the phone, does not allow me to use the 3g network, only WIFI service. I cannot even set it to 3G on the browser options tab, as it only offers "hotspot browser".

Is there any way I can find a http browser that supports the 3g network, so I could surf the web on this carrier until I complete the carrier change? Is there any on Blackberry App world? I didnt manage to find one.

Also, I would like to have a POP3 client on my device that can communicate through 3G with a pop3 mail server, as the integrated email messaging software that Blackberry device software 5 offers is only capable of having a mail account through a BB service provider.I am very staisfied with the device itself, great for managing calls, and multimedia - did not face any crashes at all (maybe once when I wnated to take a picture and it frozen when the flash lit up).

View 19 Replies View Related

BB Storm 9500 :: Auto Hide Storm Keyboard In SMS

Jan 26, 2010

Is there any way to get the keyboard to STOP popping up automatically when one opens an SMS message using the Storm 9530 running v5.0.0.328 (Platform 4.2.0.128)? I do like the threaded messages - very handy - but I'm old and my eyes aren't what they used to be. That tiny little slit with one line of text just doesn't get it for me when trying to read the SMS messages. Anyone find a way to stop that keyboard from coming up automatically?

View 4 Replies View Related







Copyrights 2005-15 www.BigResource.com, All rights reserved