BB Software :: BBM Won't Open After OS Upgrade - Uncaught Exception Error
Nov 14, 2010
I got a message that it's time to update my software on my Curve so I did. Since then, BBM won't open and it says uncaught exception: java.lang.NullPointerException. I've tried turning the phone off, taking out the battery, replacing the battery and turning the phone back on but that doesn't work.
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Nov 12, 2011
Whenever I click on the Blackberry Messenger icon it will not open and displays the pop up error 'Uncaught exception: java.lang.NullPointer Exception'.
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Jan 14, 2010
This error recently kicked in. I only found out when i realised i was unable to set an alarm. My bold is pretty new and i jus updated the os from 4.6 to 5.0 days ago
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Jul 28, 2011
I cannot open my text messages icon. I got the following message: "uncaught exception: java.lang.index out of bounds exception".
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Sep 8, 2010
After doing the upgrade i been having troubles with blank sent messages and not receiving messages for over 4 hours after the sender sent them. Then i get all messages at on time sometimes up to 6 or 7 messages , i can send them but not receive . Also i get this "uncaught exception : ApplicationRegistry.waitfor(0x9850447e783b0596) timeout " ever since the upgrade also usually after connecting to dtm or removing the battery . Service provider told me to go back to the original 4.6 version that the device came with, where do i find the 4.6 software ? Or does anyone have any suggestions to fix the 5.0 version ?
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Jul 31, 2011
I upgraded to Facebook 2.0.0.37 on my 9630. When I delete messages that include Facebook notifications, my phone locks up and I receive the following:
Uncaught exception: Application net_rim_bb_facebook_lib (131) is not responding; process terminated.
I have to remove my battery to restart my phone. I've searched online for this specific exception and I am unable to find a solution to my issue.
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Aug 4, 2012
I am installing cell tracker software to my phone and was instructed to transfer 5 .jar and .tar type files to my phone after transferring the files and installing the app it does not run and I get error screen "Uncaught Exception: Java.Lang.NoclassDeffound Error" when I try to run the app. I have been told that there has been some error in transferring the files correctly to my cell phone from my PC.
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Jun 23, 2011
My wife's BB IM quit working after a firmware update. Now she gets "Uncaught exception:
java.lang.NullPointerException" error. I have done a hard reset, and uninstalled the messenger a couple times, however she still gets the error. One of the reasons to get the BB was for this feature
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Apr 21, 2012
I found this error in my BB8520 "uncaught exception :application net_rim_bb_addressbook_app(250) is not responding; process terminated".
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Aug 26, 2010
Today I got an "uncaught exception error" after I pulled the headset adapter out while listening to music without hitting the pause button first then holstering the phone. It must've happened a couple of times before without the error appearing because a couple of times in the last week when I hit menu I noticed "playing now" was missing, even though I was in the middle of an album. Anyone get this? IDK if I should install the Sprint version over this.
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Mar 16, 2012
Im using blackberry bold 9900, platform 5.0.0.464 today it suddenyl gives me the white screen with words on it and there's a box of message saying "uncaught exception:java.lang.NulPointerException uncaught exception:java.lang.Error uncaught exception:applicationRegistry.waitFor(0xe592d8ae7c1ca955)timeout" etc. When it becomes like this,the phone doesnt response to any key i pressed I have searched the net seeking some help,i saw people solved this problem by starting the phone with "Safe Mode" but it seems i cant get it started with the"safe mode"
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Apr 29, 2012
it's a blackberry bold 9700there's an error saying "uncaught exception: pplicationregistry.wait for (0x7c802477365c3985) time out.i cannot make or receive calls.and when i turn off /on my phone there's another error saying: index 3>7=3;uncaught exception: application registry.wait for (0x7c802477365c3985) owner died thread [thread -1135400965]
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Oct 19, 2011
I recently had an error message come up on my blackberry curve 8520 saying 'uncaught exception 3', this message now comes up every time i switch my phone on. I originally thought it was from one of my apps that i had downloaded and now removed from my device. My keypad is now not completely working. I would like to also save all my contacts to my sim as i don't want to lose them all if my phone does break altogether.
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Jul 23, 2012
My BB 9700 which I've had for about 3 yrs has suddenly died! I get an error mesage saying "uncaught exception: 3 > =3 followed by a white screen saying erro 523, I've tried downloading update etc but it simply won't let me. Please can somebody tell me how to cleab install when my BB won't connect to my PC? It's recognised in the blue tooth application
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Jan 13, 2010
I installed the official release for OS 5... and On boot I keep getting the following error
Uncaught Exception: Application net_rim_bb_phone_app(54) is not responding; process terminated {ok}
I press okay and the phone seems to run okay, but it bugs me, any ideas?
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Apr 29, 2010
my storm is set to loud profile yet my ringer my alarms all sound all together will not play neither will any videos stored or from the browser I get the uncaught exception closing player message on videos..
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May 16, 2012
My curve firsts gave me error messages uncaught exception application registry get or wait for (0x7c802477365c3985) now my phone keep giving me a white screen when I switch it on with app error 253 reset. Keep resetting and same white screen. What do I do?
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Jun 7, 2011
A couple of months ago the What's App application required an update. I updated it and ever since my phone has steadily had more and more issues. First, I kept getting this uncaught error message, shortly thereafter the 2 email accounts (both gmail) that I have linked to the account disappeared. The message icon shows that I have messages, but icons not there (I have tried the show all option). At one point the message icon started exponentially adding the number of messages until it got up to over 86,000. When I reboot the phone it goes back down and then steadily increases again. usually though it's more to 400 - 500 rather then tens of thousands. I have been trying to install updates and do a wipe of the BB so that I can start from scratch, unfortunately the application loader is unable to back up data. The desktop manager is unable to connect to the blackberry and indicates that an upgrade is required. I have tried doing the upgrade both directly from the phone and connected to the desktop manager, but nothing seems to work. If I try to upgrade the software directly from the BB, I get to the start download button and when I click, nothing happens. I have removed all applications except bberry app world and one game that I play, Pixelated Plus. Still nothing.
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Apr 10, 2012
I get this message when i try adding a contact in my phone book. Seem to have this problem after installing animated avatars vol 2 on my 9300 curve 3G OS 5. Tried deleting the app,removing battery while the phone was still on and even tried upgrading the OS to 6. But of no avail. Teribbly disappointed that BB has such issues with the most basic requirement of adding and editing contacts.
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May 2, 2011
I have the Blackberry Curve 8530 I keep getting application error 523. I can make calls using my bluetooth, but none of the buttons work. What do I do to restore my phone?
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Jul 11, 2012
its been almost a month since i am facing this error. i have tried updating my softwares but it keeps on repeating. and just because of this my bbm is not working.i am really irritated by this. if not can you tell me where to go?
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Jan 21, 2010
I was wondering if anybody else has had this problem.....every time I reboot my phone, I get this message "Application_net_rim_bb_phone_app(47) is not responding. I am on sprint and running .419. I can make phone calls and everything, but just curious what that error message means.
Also, I am no longer getting MMS messages with this update, everything comes through as a SMS, and I have to use that dreaded sprint picture mail to see the message. In which the message never comes out clear.....
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Jul 21, 2012
have recently started to get this message on my phone everytime I try to go on the internet, ''uncaught exception application net_rim_bb_browser_daemon (361)''
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Apr 29, 2011
I'm getting this error immediately after I enter my password just once after a device reboot.I know this is an error that is thrown by an application but my problem is I cannot determine which one. I used the device switch wizard to switch from a Bold 9700 with OS5 and a fair number of apps installed. I used app world to delete everything that was not a Research in Motion created app, rebooted, then cleanly reinstalled a subset of the 3rd party apps. The error persisted even when only RIM created software was installed.How do I determine which application is throwing this error? I tried looking at the system log, the error is there but with no detail as to which module or app is causing it.
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Jul 14, 2012
I am getting following error: uncaught exception. Applicationregistry. waitfor (0x7c802477365c3985) timeout.Bcoz of this i am not able to make or receive calls.
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May 4, 2011
When restarting (after battery removal) the device opens with "uncaught exception: Index 6>= 6" or "uncaught exception: Index 8>= 8" messages. I want to find out why, and solve the problem. Anyone who can be of assistance ???
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Sep 21, 2011
Model: Blakcberry Torch 9800.When access application Icon "Message Text" ("mensajes de texto") send this error: Uncaught exception: String index out of range: 32.How fix error or (b) how can deldte and reload the apllcation "Message Text"
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May 23, 2012
Blackberry 9630v4.7.1.40 (Platform 4.1.0.40)Cryptographic kernel v3.8.5.51Branding version: 1.0.109.155Im unable to see my text message box and i want to upgrade my OS.
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Jan 8, 2012
whenever i click on messages folder it says 'uncaught exception: string index out of range: -1' and won't allow me to access this folder.
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Jan 5, 2012
I bought new BB 9300 after installation I have problem to Sync the address book, when I turn off the Device and turn on I receive this error message.
UnCaught Exception jave.lang.null Point Exception Error message?
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Jul 28, 2011
When I turn on my blackberry on the screen appear an error. "uncaught exception: index 4>=4 ... what I have to do?
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