BB Software :: BBM Restore Via Email Not Working?
Oct 14, 2011
I have a 9930 on verizon, and have previously backed up my bbm contacts to my email address that I have also setup on my new blackberry. I try to restore bbm contacts via email, i click confirm to send an email, but then it says "The verification email could not be sent. make sure [URL] is a valid email address and try again later." How can I fix this? I have manually added one bbm contact and I can chat with him fine..but I'd like to restore my entire contact list.
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Sep 3, 2012
I'm trying to recover my bbm contacts list by email but when they send me the confirmation email saying it will happen automatically, nothing happens. I created my BB ID with a different email account? If so, I would like to change that email address to the bbm's.
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Apr 5, 2012
I can't connect on itunes. Tried restore and it said the connection was lost. Nothing but a plug and itunes on the phone. Not doing anything. Currently trying restore again.
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Dec 20, 2011
I made a backup yesterday from BBM Contacts in my email and today i format my bb. I lost all in the phone, but only the important thing is the BBM contacts.
I recive the mail from Blackberry saying: "hello the recovery is in progress" or something like this, but in my bbm theres no contacts..
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May 15, 2012
how to restore my Email Icon?
Info:
iPhone 4S, iOS 5.1.1, My message icon is missing
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Jul 2, 2012
I deleted an email account on my phone, and lost all my messages. is there any way to get them back?
Info:
iPhone 4S
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Jun 27, 2014
I have been getting a lot of my emails twice for both my verizon account and my gmail account on my iphone 5s. I will go through and delete emails and then a minute later I will get the same emails back again as unread. However, the ones that I have read and kept, show up as read.Â
I found an answer which led me to believe that when I transferred from my 4s and had trouble with the email accounts I must have set them up twice, although I only see one listing of each account on my device. But the answer didn't explain how to fix the situation. I think it may also be eating up my battery life.
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Jul 4, 2011
i've been having one problem after another, i just security wiped my phone and i went to restore from my last backup. but my contacts didnt restore back onto the phone! i have no idea why it is not restoring back onto my phone. it is just greyed out when i try to restore in the desktop software. i have a mac btw. and i also lost all my bbm contacts because the last email i used to store my contacts was closed so i can no longer access it, if there are anyway to get those back please tell! i feel if i am able to restore contacts i can get them back!
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Aug 6, 2011
I hav e read the way to get my backup and restore working? no joy im confussed and well angry at the moment
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Mar 26, 2012
I had to replace my iphone 4 last week and tried to restore previous phone's info. I went through the itunes steps now my phone will not work. The only thing the screen shows iare the icons of connecting to itunes. how I can get my phone back to functioning again?
Info:
iPhone 4
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Apr 9, 2012
I'm trying to restore my iphone and it has a error 1601 when its finished. what can i do?
Info:
iPhone 3GS, iOS 5.1
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May 16, 2012
I just bought an Iphone4s 2 months ago and its not working anymore. I cannot restore it (error 2001) nor turn it on. What should I do??? People told me that my iPhone had some problems with its hard ware. Is the warranty gonna cover this?
Info:
iPhone 4S, iOS 5.0.1
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May 22, 2012
I got iphone 4 which i guess it was unlocked because it was working with 3 and o2 both. It wasnt unlocked using jailbreaking.Recently i restored my iphone 4 to factory settings and updated to ios 5.1.1. I didnt activate phone in uk and sent out of country to my friend.Now my friend cant activate the phone because it is not accepting the sim. it says invalid sim.
Info:iPhone 4, iOS 5.1.1
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Oct 26, 2010
i purchased my X10 from greece and the version i bought was the X10i because that was the only offered but thats the one i need being that i now live in the USA and i use Tmobile (Tmobile 3G compatibility).about 15 days ago my xperia could not start (for the second time) so i sent it to the SE support center in the US (for the second time) and they told me that the motherboard is fried and they need to replace it which they did but the problem is that only the X10a is offered int he US so they changed it to that. im ok with that change due to the fact that i barely use it nowadays since i am near wifi most of the time.Now, my Problem is that before i sent it to get fixed (the second time) having an X10i i upgraded the OS to 2.X and i also backed up all my contacts/bookmarks/txts etc to my memory card (mini sd card) with backup and restore and i had it set to back it all up every night(which it did). unfortunately X10a does not have the 2.X upgrade yet but still i went to the m.sonyericsson.com/backup site to download the latest backup and restore software and when i tried to restore my contactsit tells me "could not restore data"is that because i dont have the new OS ( 2.X ) or is it because i dont have the X10i motherboard anymore? or is it because of some other reason i cant think of...?also, is there anyway i can restore my contacts/call logs/txts etc?
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Dec 3, 2014
3G has stopped working on my iphone 5C. How can I restore it? Airplane mode is OFF, Data is ON...
Info:
iPhone 4S, iOS 6.1.3
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Dec 3, 2014
I have an iphone 5C. The 3G has stopped working. The wi-fi connection is OK. How can I restore 3G?
Info:
iPhone 4S, iOS 6.1.3
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Apr 16, 2010
Recently i've been having problems with the email that i've set up on my phone. I can send email but cannot receive it.I have a blackberry 8330 curve and am with verizon with V4.5.0.I've been reading other posts on othere forums of people having the same issue but they didn't really help at all.I did the battery pull many many times.I just don't know what wrong with it. also my world app doesn't show any application installed. i can deal with that once i get my email to work..
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Mar 31, 2012
Accidentlt deleted the email icon from my iphone display, can any tell me how to restore it ?
Info:
iPhone 4, iOS 5.1
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Aug 21, 2010
The restore function on my N97 mini seems not to work. I've setup my N97 to daily backup @ 06:00 due to an software error in the PC Suite I've lost all my messages. Yet when I restore the message the mailbox stays empty.How do I successfully restore the messages on my N97mini?
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Nov 30, 2014
Here's my situation .. recently got the iPhone 6 plus 128GB, an unfortunately it fell out of hand and landed on it's back (with a strong case on), it got no dents or anything.Â
I picked it up and it was off, i tried to turn it on, it didn't turn on.
I connected it to iTunes and it requested me to restore it, after a few minutes a message saying restore error, I do not remember what it said exactly. Now my iPhone 6 plus is not working and iTunes is not recognizing it! Â
It got "Bricked"....
Info:
iPhone 6 Plus, iOS 8.1.1
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Apr 1, 2012
I need to restore the backup to my iphone 3gs but the password associated with my Apple ID. It says the password I entered is not correct. Should i be putting in my Apple ID password or would it be a different password to unlock the backup.
Info:
iPhone 3GS, iOS 5.1
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Jun 24, 2014
My mother in law gave my son her iphone 4s, it is deactivated, however she left the password on it. My son tried entering random number (instead of asking what the code was), and now the iphone is locked with message "iphone is disabled connect to itunes". I've tried resetting and restarting the phone with no luck. It was never connected to itunes before. I've tried putting it in recovery mode whole connected to itunes, downloaded the updates, and all looks great, until i get a message that it can not finish as iphone is passlocked. I'm stuck in a never-ending loop. Also, tried find my phone from her ipad, but since it is a deactivated phone, it can not find it. Get message that it will erase when connected to internet-which we can't do since we can't get into any screen but the emergency call screen. Tried connecting to her wifi, as she had, but nothing. Can I fix it from home or must I drive all the way to the apple store?
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Feb 9, 2010
I have a curve 8300 which used to be connected to my mobile account through my former employers BES which worked perfectly. I have now left the company so have switched it from BES to BIS using the same mobile service provider. Emails are not synchronizing properly between handheld and laptop and I am told by mobile service provider that this is likely due to the 'email settings' not being set up correctly on my handheld. The problem is that most of the fields that should be appearing under options/email settings on my handheld are missing. The device software has been wiped and reinstalled but problem remains. Any ideas on why I am missing some of the fields and how I can get them?
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Apr 14, 2011
i was wondering if anyone could help me to find my contacts! i used the backup function on my phone then reset the phone thinking i could restore my contacts! after resetting i went to restore and the percentage went up and said it had finished but still no contacts! call log restored though! i then tried to import the ones i had saved on my sim again it finishes loading but when i go into phonebook it comes up with the same screen saying, import sim contacts, sync and google sync. however when a sim contact txt me their name appeared! yet i cant get to them in my phonebook! also now my phone wont acsess the internet, i have enables data trafficing but it wont open the browser.what is going on! is there a simple solution i have missed?
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Apr 23, 2012
I have a problem with the camera on my Iphone 4. I upgraded it yesterday and the camera stopped working after that. I also restored it afterwards when I saw that the camera didn't work. I only get the grey "lens picture" and everything is frozen.
Info:
iPhone 4, iOS 5.1
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May 21, 2012
I've gone as far as done a restore to original factory settings and the problem still persists. I've removed all apps that could use the camera, such as flashlight. Nothing has changed, the camera screen appears grayed out and won't take photos.
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Sep 15, 2011
The camera on my Torch stopped working and pulling the battery does not restore this function, I've tried it twic
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Dec 3, 2014
I shattered my iPhone 5s screen (ios8). Tried to back my data up to an old iPhone4 (ios6). I can't back up via the cloud because the phone I'm baking up to is running an older version of iOS than the phone with my data on it. I'm trying to back up from iTunes but can't b/c I can't enter my passcode on the shattered screen. I only have backups on the cloud. I have never backed this phone up to my computer. Because I was told iCloud back ups were good enough. But now I'm stuck in a catch 22.
Info:
iPhone 4, iOS 6.1.2
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Dec 9, 2014
I have just bought a new i phone 6. I went to restore it and it stopped working and displayed the temperature sign - i phone needs to cool down before you can use it. It is not hot and I have tried turning it of and on, it just boots up to the same temperature page. It also won't display in iTunes so I can't restore it from there,
Info:
iPhone 6, iOS 8.1.1
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Jul 16, 2015
So after installing xstrestolite custom rom, Smart Switch on my pc doesnt connect to the phone. Usb storage works just fine, and the pc detects that it is Galaxy s6 connecting, but Smart Switch says "failed to connect to device". Now I do have the backup file in my pc, so could it be possible to move it to my phone and restore it from there? If so, how?
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May 17, 2010
I had everything working fine on 5.0.592 for a week or more. I tried to restore some contacts from a prev backup and now all the sudden my email functionality is messed up. I have it linked to my GMAIL acct. Things I noticed since that contact backup is now when i go to delete a message, it will not prompt to delete from device only or device and inbox Also I can hit reply on some, but when I go to send, there is no send option. And lastly when I delete from my phone, it does not mark as read or delete from my inbox. i checked all the settings I can find. But nothing changed.
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