BB (RIM) :: 9700 - Rebooting
Jan 13, 2010
I've seen in various threads that people are having issues with their 9700 Rebooting. I have been told by Telus that it is a hardware issue... but I am now on my 3rd unit and find it hard to believe that it's that. My friend (who works at rim) and I are starting to think it's actually a problem with the backups. So I thought I would find out who else was having this issue... and maybe see if we can find something in common we all have.
If you have a 9700 that's not rebooting feel free to comment as well. That can help us as well!!
Who are you with (Telus, AT&T, etc)
Is this your first berry. If not what did you have before.
Did you add your contacts/email using a backup
If yes, did you do a full restore or custom.
When adding your BBM contacts did you use the remote backup, or your backup.
Do you notice the restarts happen at an specific times? Doing specific tasks?
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May 11, 2010
I just bought an unlocked BB 9700 a couple of weeks ago and brought it to Costa Rica, it was working like a charm, until last night. The phone died (no charge) and when plugged back in, it started rebooting itself. I didn't notice this until this morning (it rebooted all night long) and now I am able to use the phone without the SIM card in, but as soon as i put the sim in, the phone goes on an endlees reboot.
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Jul 9, 2010
I've only had my Blackberry Bold for about 2 months. The camera was being a little funny and won't zoom so I switched off my phone and took out the battery and replaced it to try and reboot the phone. Now it won't turn on.When the battery is in the Red LED light at the top right corner lights up then goes off when the Phone starts up showing the BLACKBERRY Logo on the screen with the Loading Bar underneath. The bar then shows that it is loading but almost immediately it crashes and switches off. It does this repeatedly though I've tried removing and replacing the battery several times.
I'm sure it is not a problem with the battery as I had only charged it the previous night and even tried using another battery from my friends Blackberry just to double check but the phone continues to repeatedly turn on, crash, turn off.
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Apr 25, 2012
bold 9700 keep rebooting if i enable the mobile network currently on os6..
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Jul 16, 2011
I have installed a itheme on my bold 9700 and my phone is just rebooting all the time. How can I get it back to normal.
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Jan 20, 2010
So I bought my AT&T Bold 9700 last month when it first came out, and have had no troubles with it so far. I've tried searching for a thread like this but haven't found any.My 9700 just randomly "rebooted" this morning, where the screen goes black and the red led light turns on for a couple of seconds. This has happened to me before on my old 9000, where after it would then start up again. Nearing the time when I replaced it, it would do it quite frequently (and to think it just started getting really bad AFTER the 1 year warranty on it expired!). So back to the 9700, the progress bar that comes up when you're starting up the device would then come up, and sometimes load for about half an inch, sometimes only up to an eighth, before the whole thing would start again - the screen would turn black, the red led turns on, and the progress bar would come up again.I pulling the battery out for a few minutes and putting it back in but its still doing it. I then pulled it out for about an hour and its still doing it again.
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Mar 8, 2010
My phone is about 2 months old. My service is through ATT in the US, but I use the phone abroad - currently in Sydney, Australia.Sometime early this morning [still asleep as alarm didn't go off], the phone began rebooting. When it reboots, it fails half way through and starts again. This has been going on for over 10 hours. I have not had time to load any new application onto it, it is in the same state it came. I just receive and send email and text.I have spoken to ATT and the only thing they recommend is a new phone. However, they wont send it to me outside the US, they say it isn't possible [even if I pay for shipping]. I guess they never heard of FedEx or DHL. So much for their international service. I have to coordinate shipping through my office in the US. This is going take me more time than I think I can live without the phone.
I've tried a battery that I know works and the problem persisted. I would like to wipe the phone clean, but since I don't ever get to the main screen, I cant do it using an application. Is there any way to wipe it clean using a combination of keys? I cant do it from my PC either as it doesnt recognize the phone since it is always rebooting.
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Jul 17, 2012
i tried to update my curve but now it keeps rebooting and then saying linking java and the rebooting again. i tried to connect it to blackberry desktop software but i cant because it keeps rebooting.
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Apr 27, 2011
I was deleteing a app and then it just keeps rebooting
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Oct 24, 2010
I have been so sad all day.My blackberry Torch has been going on and off all by itself.In the middle of a phone or when kept idle it just starts to reboot all by itself. i dunno if its coz of new applications i downloaded.I tried to delete them but when i press delete it restarts and they are still there.
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Apr 25, 2012
today my blackberry started to reboot itself.after the reboot it works for about an hour.and then it reboots again. i updated the operating system but it still reboots.
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Apr 18, 2011
My Blackberry Tour 9630 keeps rebooting. It has done most recently twice within a 30 minute period. How can this be fixed or what is causing the problem.
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Jul 24, 2011
I have tried everything, everything...including backing up phone memory to reset factory settings twice & reinstalling/repairing the phone software after having read the moderator's replies on similar posts! It was purchased in Nanjing,China for 5000 yuan on 19-Nov-2010. It hasn't given me any sort of problem till now. I came back to India 2 weeks ago and since then it has been crashing non stop. After reading all the complaints of fellow users on the website and consumer.complaints.in, it's very sad to see that Sony Ericsson has manufactured such a defective piece that I no longer wish to acredit it with the quality that it claims to have. 36000 rupees is what it costs and it works worst than Nokia 1100.How is it that a phone with a 1 GHz processor fail so many times. It seems that people worldwide have the same problem after the 2.1 update.
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Dec 30, 2014
I have gone through every solution given, every method that were suggested and still it is rebooting randomly.
The rebooting occurs randomly, it can happen when I'm using the phone, it can happen when I'm not using the phone, it can happen when I charge the phone. But sometimes it work just fine. The most days I have gone without the phone randomly rebooting is 2 days.
I also noticed that before the phone starts to reboot, the screen will freeze and the back will heat up. During the annoying reboot, the phone can be hot. I think this has to do with the battery, but I am not entirely sure since I don't know what I'm dealing with. The most irritating part during the reboot is, the cellular network will not work and when it stops rebooting, the cellular network stay to not working. (My phone is unlocked and I know this because I have been using the phone with 3 different network in the past). The only way for me to get the cellular to work again is to wait for the reboot again or try to manually rebooting the phone several times until I get the network to work again.
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Jan 18, 2016
It keeps restarting to the LG screen, and wont turn on fully.
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Mar 30, 2012
The iPhone 4S keeps rebooting and is unusable. The reboot begins, and then restarts before the phone fully reboots. I have tried to connect to my computer to backup and perform a full restore but the phone disconnects from iTunes each time the reboot starts.
Info:iPhone 4S, iOS 5.1
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Mar 31, 2012
My iPhone 3Gs with iOs 5.0.1 keep restarting itself? WHY is this happening?
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May 16, 2012
I just restored my iphone 4s, iTunes said everyhting was succesful, I saw the progress bar and it went all the way through. But now my iphone keeps on showing the apple logo with a progress bar that hasn't moved an inch and keeps on rebooting.
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May 23, 2012
Ok, I recently replaced my back and since than, it's been turning off and on. Putting it off and thinking I didn't need to restore it at the time and now I have restored and Itunes said to keep it plugged into the computer with the USB, but It still hasn't rebooted. I have tried the power button and the home button trick.
Info:iPhone 3G, iOS 5.1.1
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Jun 8, 2012
while my iphone is updating, I push the power + home button to restart now it's suspended on apple's brand and keeps rebooting itself.
Info:
iPhone 4S, iOS 5.1, Software
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Dec 1, 2011
Hi there anybody know what to do about BlackBerry Torch??? Mine will not turn on at all it just keeps rebooting
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Sep 29, 2012
My new HTC Desire C keeps restarting on it's own. The problem subsided after I removed an app called APP2SD, but it's started again. Is there any solution apart from Factory Reset/changing motherboard?
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Feb 7, 2011
i was wondering if anyone in this thread could help me with my phone. Its a xperia 8 and i only bought it 2-3 months ago but its haveing some problems. for about a month now its been making the sd card removal noise for no reason that i can tell and the battery has been running out pretty quickly (although this might because its searching for signal as my work doesnt have the best reception) with the battery being full when i start work and empty or next to when i grab it from my locker even 3 hours later. this wasnt so bad cause i just turn it off when im at work untill recently when it started going really slowly taking minutes to open simple apps. and about a week ago it stopped turning on propperly altogether. when i turn it on it starts up as usual and as soon as it gets to the main screen the screen goes black and it tries to start back up again 30 secs or so later.i have found out that it will actually stay turned on when i turn it on when the power is connected to it but this makes it im-mobile (kinda defies the purpose). un the power cord isnt sitting right in it as it keeps starting and stopping chargeing (although its been doing this since i bought it, wasnt such a problem as it gets a full charge by the mourning anyway) which stops be being able to keep it turned on long enough to do a system reset or anything that i can think off.
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Sep 10, 2014
My iPhone 5 was having some problems with my earphones so I decided to just turn it off and back on quickly, thinking maybe that will fix it. Instead of turning back on it just kept restarting from the start again over and over again at the apple logo. My computer recognizes the phone from time to time but iTunes only gives me an error and nothing more. Only in the restore mode will iTunes connect with it. I have tried restoring it back to default many times, but everytime I get the 9006 error.
Info:
iPhone 5, iOS 7.1.2
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Jun 6, 2010
I got my phone in April - a few tiny problems, such as frozen screens etc, but I turned a blind eye to it, hoping they're one offs! And then today - well, the phone basically is turnin itself on and off all day, going in a cycle - and what is so weird is like there is a ghost in the system, because it is bringing up the profiles screen and selecting profiles too Unfortunately, cannot even keep phone on long enough to carry out a master reset - have done he battery, SIM out for an hour etc Short of throwing this out the window, does anyone know what the solution is, or has anyone ever experienced these issues themselves?
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Sep 5, 2011
My C7 keeps restarting/rebooting, it usually occurs when the phone is idle
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Dec 26, 2012
I got a Nokia Lumia 800 that keeps on rebooting I tried soft and hard reset and i have have updated into the latest OS
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Aug 23, 2010
so i recently installed and removed multifl0w. so not everytime i try to use unlimvideo with backgrounder and insomniapro it keeps rebooting/respring and gets stuck at the apple symbol. i have no idea why it is doing this. it worked fine last night, i downloaded 3 movies over night and worked like a charm.
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Oct 28, 2012
I have had my 9790 for 3 months and about 2 weeks ago I updated the os to 7.1. After I did this I started to have this issue where it would start to reboot on its own, sometimes once a day, sometimes 5 or 6 times in a row and it would drain the battery. Also I noticed the battery level on the screen isn't reflective of what the battery level actually is, it would go from full to red in seconds. its really drive me crazy.
I would do a battery pull and it would be back to 80 or 85 percent. I bought a new genuine blackberry battery to see if that was the issue but still same problems. I wiped the device and re-installed the original os from desktop manager twice and the problem is still there, very frustrating, any one have the same issue and managed to fix it?
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Aug 26, 2012
i was downloading blackberry protect in my Bold 9780 from app world and suddenly the device started rebooting by itself again & again....while rebooting the process of reboot reches upto 60% or 70% than it againg start the reboot process.....so it would kind enough if anybody can help me with this problem as soon as possible....& i also dont have backup?
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Mar 19, 2012
Three weeks ago I got my BB 9790 and I am very happy! Only thing is, it keeps rebooting (about 3 times a week) . I have changed phones 3 times now (within 8 days I get a new phone) but I have the same problem each time. Probably a software thing? Are there any others that have the same problem and maybe a solution?
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