BB Curve :: Upgraded OS - Lost All Contacts?
Jul 15, 2011
I was connecting my Curve to my laptop to back up my data. During this process it wanted me to upgrade my desktop program and my handheld OS. Once I was finished with the backup and the upgrades and was able to disconnect, I had to rearrange my icons. During this process I noticed that all my SMS messages were not labled with a sender but just the phone number. Noticing this I quickly checked my contacts and there was about 50 out of 250 contacts listed. I have tried to restore from the back and this resulted in even less people listed in my contacts!
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Mar 29, 2012
I upgraded my iPhone 4 from iOS4 to iOS5.1 last night while connected to iTunes. My contacts list became empty when the phone came back on.
I already tried to retrieve the contacts through the following methods:Open a recent Text Message, tap "Contact" and edit.Turn off and on icloud.Import from SIM.Reset the phone and re-sync.Restore from backup. All previous backups from iOS4 are inaccessible.I do not have the contacts list backed up on Windows/Outlook/Google/etc. I was naive to put my trust in Apple.
The contacts are not on icloud.com either.
This is utterly ridiculous. There was no warning about losing contacts. I followed the directions on iTunes and on the phone. My phone is NOT jailbroken. It's Apple hardware and Apple software, I do not see how this happened other than because of a fault on Apple's part. After months of complaints from consumers, there was no warning or fix to this problem that has been well known to Apple. I already wasted more than 4 hours trying to find a way to get the contacts list back to no avail.
Is there a way to get my contacts back or are they lost forever?
Info:iPhone 4, iOS 5.1
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May 26, 2012
All my contents on my iphone 4 are lost after I upgraded it to ios 5.1.1. That is includding my contacts too.
Every time I connected my iphone4 back to Itunes. It showed a pop-up menu said " Itunes was interrupted while restoring the contents of the iphone, would you like to restore this iphone again now?" but when I clicked "continue restore" button. It showed another pop-up menu said "an error occurred while restoring this iphone(-50)."
Info:iPhone 4, iOS 5.1.1, lost all the backup after upgraded
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Jun 6, 2012
i upgraded my iphone 4 and lost my contacts, how can i retreive it??
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Jul 6, 2011
So, unfortunate circumstances for a first post here. I'm afraid my WiFi chip is dead and hoping someone can help me realize it's not.I have a Curve 9300, purchased back in April with the fabulous OS 5 on it. My husband and I bought matching phones.
Historically, I've had some WiFi issues here at my house, which could be traced back to a crappy D-Link router. Devices were being "kicked off" the network when more than two were trying to use it (xBox, phone, laptop, etc) It always seemed like my phone had the most trouble staying connected here, but it would always acknowledge that the network was there (it would show up in the list of networks most of the time), and if I went to OTHER houses or public WiFi Hot Spots, I could connect without a problem. About a week ago I upgraded to OS6 (if I had paid better attention to my software update checkboxes, I wouldn't have done it, man I hate OS6) and ever since then, my Curve won't even acknowledge the EXISTENCE of my WiFi network, even after I re-entered all the network information manually. Thinking it was our (straight-from-hell) router, I bought a new Linksys model and set it up... same problem! Since then I have tried changing every setting, manually entering network data repeatedly, even connecting with the WiFi Protected Setup button, and it's just not working. My husband's Curve, meanwhile, is connecting just fine.
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May 23, 2010
While I was upgrading using the online website, the screen said that it was backing up my info--where might I find the back up info?
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Apr 8, 2011
I have just upgraded my BB 8900 to OS 5.0 for the first time and inadvertently backup was not taken, i have lost all my data including huge contacts information.
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Jun 21, 2011
I have a Blackberry Curve 8310.I tried to follow the instructions on a similar post and go to my address book to change the contact directions, However I lost my icon for the Address Book for some reason.how to make everything operable again?
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May 13, 2012
I upgraded my iPhone 4 when it reminded me. No system message shown and smoothly upgraded.
But after that I lost half of my pictures in my iPhone that more than 4,000 pictures. I don't have any backup in other devices or iCloud.
Info:
iPhone 4, iOS 5.1.1
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Aug 30, 2010
I have a BlackBerry Tour on a local CDMA carrier.They recently posted the download that allowed me to upgrade from OS 4.7 to 5.0.0.624. The upgrade appeared to go smoothly and I am back in business with OS 5. The only (BIG) issue is that I have lost the ability to tether. I used to be able to tether via bluetooth with Windows DUN using #777. Now when I attempt to connect I get:Error 678: The remove computer did not respond
I am able to connect to the phone via bluetooth and Sync via BB DM. I can also query the bluetooth modem via control panel.Any suggestions? Has my ISP finally cut off tethering? Is it an OS issue?The only option that I can see is to downgrade back to OS 4.7 unless anyone has any suggestions.
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Mar 13, 2012
When I open iTunes on my computer (Windows 7) the tones are in my library. I attempt to click back up to this computer from my iPhone summary and click "apply" and it reverts back to sync to iCloud.How do I get my tones back?
Info:
iPhone 4, iOS 5.1
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Apr 25, 2012
I upgraded my ios5.0.1 to the latest ios5.1 and since the upgrade I no longer have a ring tone alert for incoming calls although they are set to a default ring tone that comes with the phone. I can go to settings-> sounds-> and slide the sounds and alert volume bar and hear the ring tone. I also lost the keyboard and lock clicks.
Info:
iPhone 4S, iOS 5.1
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Mar 1, 2014
I upgraded to KitKat last week and now I can not find my downloads button, PDF viewer app button and now my PDFs open with Polaris office app. I cannot locate the Polaris Office app button either. I have many spec sheets for work downloaded on my phone...
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Apr 17, 2012
I recently upgraded to IOS 5.1 and lost my calendar data. How do I recover my calendar data?
Info:
iPhone 4, iOS 5.1
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Oct 29, 2012
upgraded torch 9810 to 7.1 and lost password keepe...
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Dec 5, 2014
I upgraded my phone to IOS8 and a few hours later I lost all of my old text messages. It was working for a while and then stopped.
Info:
iPhone 5s, iOS 8.1.1
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Aug 30, 2011
the subject says it all...i upgraded my e7 by doing the nokia software update and lost arabic language support. i can read arabic but have no option for phone language or writing language.on a side note i also dont see predictive text even for english.
[note] the keyboard does have arabic letters printed on it so i hope i am sure in thinking i do indeed have a real Middle East version of the phone and not some European one brought and sold here.
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Apr 6, 2012
my son took out the sim card and put his in to try it. I have put mine back in and have lost all my contacts, can i retrieve them. He also set up Blackberry ID which he forgot the password and it says we only have 1 attempt left (what happens if we get it wrong again?). I think i have reset the password on the computer, will this be updated on the phone?
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May 21, 2012
I recently updated to v.6 on a 9300. Lost all contacts not on the sim card.
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Jun 11, 2010
My husband and I bought Blackberry Curve 8530s last night. We had all our contacts in our blackberrys when we left the store, I was even assigning ring tones to certain people already. I downloaded blackberry for facebook later that night and all my contacts were suddenly gone. I've tried to manually put in contacts, click save, and then no contact shows up. There are no filters checked in the contacts so I know it's not that. Any other ideas?
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Nov 10, 2011
I have a Motorola H17 headset that worked great with my Windows Phone when the OS was at 7.0.After I upgraded to the new OS 7.5, I now can't hear the phone connecting on a call.I can hear the audio say "phone 1 connected" and I can hear when I hang up.It is not on mute on the headset or the phone. No sound of the actual call comes through the headset.And after I close the headset, then I can't hear a phone call through the phone either, so I have to turn the phone off and on to get it to work again.the phone's bluetooth setting goes off and on as it should.
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Jul 10, 2012
I reset my phone and lost all my bbm contacts and have not backed up my phone, how can I get all my contacts back?
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Oct 23, 2010
I recently downloaded a new version of Skype mobile to my blackberry and after restarting all of my contacts disappeared. I can only add one contact to my address book, but it repeats 5 times. I end up with the same name repeated 5 times and when I delete one they all disappear. Attempts to restored address book from back ups using BB Desktop Manager fail loading the address book.
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Apr 6, 2012
I had a Blackberry Curve 8130. It began to have issues last week, so I did a back-up of the data on it and tried to upgrade the software to see if that would fix it. After a little over 6 hours into the process, the status bar stoped moving on it. It was in the final stages of putting the information back onto my phone. I still have the.ipd file on my laptop, but I do not know how to get the information saved on that file back into my phone. I went today and bought a new Blackberry Bold and the store tried to access my contact information from my old phone to move them to my new phone, but they said they could not recover anything from it. Is there a way to get the information from the saved file back onto my old phone so that I can sync it to my computer and access the contacts information so that I can then add them to my new Blackberry?
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May 21, 2012
I'll try again. Recently updated 9300 to 6.0 bundle. Lost all contacts except those on sim card. Is there a way to retrieve lost information.
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Jan 4, 2012
My phone was charging the other night during a power failure and in the morning my contacts and BB contacts were gone. These contacts aren't lost as it's my gmail contact list - but I can't get them back on my phone. I've clicked all the buttons to sync, but no luck. I can't manually add a contact and see it either. In the contacts options, it says that I have 288 contacts associated with my gmail account, and when I manually add one, it goes up by another number. But - I can't see them anywhere. Also, I removed the email account and set it up again making sure to click the sync box, took out the battery and SIM card and put it back, and still nothing.
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Mar 24, 2012
Phone was sent in to be repaired. restored backup with BB protect. signed into BB ID with no problem. In the uninstalled section apps were missing that were downloaded to the phone prior to being repaired. I was able to update app world and bbm. All of my contacts are gone! What do i do to get my contacts back? What happened to my other apps that were previously downloaded?
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Nov 20, 2010
I backed up my phone as I had not done it in a while. Then I synced the phone. I then tried to use my phone and noticed that all my numbers were gone, and they were replaced with contacts from my outlook. I tried to update it again but my contact details still did not show up.
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Dec 30, 2011
I have a BB 8530 which I been using for few days, I restore a backup file on it from an older blackberry and I lost the contacts data on the new one.
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Sep 9, 2012
recently updated my phone and did choose to back it up. everything was backed up except my bbm contact list, anyway i can restore this?
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Mar 14, 2011
My Blackberry Curve 8520 indicated that I must upgrade my bbm to a newer version before I could continue using it. I upgraded my bbm, but now all my contacts are gone! How can I get them back? I'm on Vodacom in South Africa
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