BB Curve :: 9300 Screen Faulty After 6 Months?
Jul 29, 2012
I purchased the phone from vodafone in New Zealand in Jan and have since moved to Thailand, today I sent an e mail, put it back in my bag and pulled it out a few minutes later only to find that half the screen is white and the other half has pixelated lines running through! I have tried hard and soft reset but to no avail! Will I be able to get the phone repaired in Thailand under some sort of international warranty or what is my best way to go about getting it sorted?
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Sep 7, 2011
i have a nokia 5130-c2 xm for about a year and a half but i only used it for about 11 months but the other months it went for repairs 3 times. 1st time it displayed a massage "contact service"(needed a firmware upgrade from version 6.6). 2nd & 3rd time it never wanted to boot like when windows on your pc never loaded. Now the 4th time is near, not even a month has passed since i went to collect my repaired phone. Would you say the device its self is faulty or just the firmware. I never went to sites that could send me viruses or use any other themes(custom) just wanna know if i should request a new phone since i still have 6 months of warranty left.
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Feb 25, 2010
Its been 4 months now that I have taken my screen protector off. Always had one because I was scared of scratches.
My phones in my pocket all the time with keys and change, Not one scratch, plus the screen is more responsive without one.
Not saying if I drop it something would'nt happen but theres really no need for a screen protector.
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Jun 6, 2012
I've only had this phone for a few months and the battery life is awful, 10 texts later and it's almost dead, one quick phone call same thing. the screen goes dark not long after last communication, I've tried deleting removing apps. This is really odd at least in my opinion I basically only answer a few texts a day and maybe 2 or 3 bbm or nothing at all. wi fi is off.
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Jun 1, 2011
Anyhow, out of the box, whenever he opened something that could have a landscape orientation - web browser, menus, etc - the screen would automatically turn to that orientation and he would have to turn his phone to use it, ie, no matter how he held it, it would *always* change to landscape.Going into the display settings and turning off "Auto-rotate" screen keeps the screen in portait mode, but then lansdcape doesn't work at all.We did a power off and battery removal and now the phone always stays in portrait mode irresepective of what the display setting is set to.
The odd thing is, the NFS game that comes on it plays perfectly?!Just wondering if anyone has had this issue and managed to fix it without having to return the phone? (it came from Amazon, so it's not as simple as walking into a store and swapping it)
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Mar 23, 2012
How can I go about sending bb 9500 phone in to Blackberry for repair as software update (to ver 5.0) has not fixed a number of issues.
- issue 1: camera not functioning
- issue 2: faulty touch screen
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Jan 8, 2016
A new problem has developed with my phone. It's hard to describe but it looks as if there is fluid under the screen (I don't have a screen protector btw). You can push the bubble of fluid (if that's what it is) around with your finger and see it move under the screen. Most unsettling. I'm at a complete loss to know what to do. MY PHONE AT NO TIME HAS GOT WET OR EVEN SPLASHED - I'VE KEPT IT COMPLETELY DRY. I HAVEN'T EVEN HANDLED IT WITH WET HANDS.
The problem is only visible on the home screen and it's not affecting the functionality of the phone in any way. However, it's a bad problem because now I've lost all security on my phone - it doesn't ask for a fingerprint swipe any more so anyone can immediately gain access to my phone merely by touching the bubble.
Interestingly, the problem disappears completely if I run the Samsung Galaxy S6 4G in Safe Mode.
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May 9, 2010
My friend dropped my handbag into the sea a week ago.My blackberry curve got wet but not soaked. Ive dried it out as best I can, but it still wont switch on.I havent backed it up in over 4 months! Im gutted that all my information may be gone for good..Is there anywhere I can send the phone to get it booted up for just long enough to retrieve my information? I dont mind paying for the service, as long as I get all my info back.
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Dec 29, 2011
I recently upgraded to a new BlackBerry Curve 9320 smartphone in about September 2012. Recently it is acting all faulty. It keeps locking and unlocking itself. The trackpad gets stuck and will not scroll but then will scroll in some apps or menus. Is it a software or hardware fault? What can I do to sort it out?
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Apr 14, 2011
wandered if someone could diagnose what's up with my BB, curve 8520 and maybe also gimmie a solution to my problems! ... Here's pretty much all of it ... I think, I know a lot of you can relate because this seems to be a very popular problem...Bout a week ago my bb randomly started messin me about, first the 'L' key along with the 'alt' key and then also the 'A' key, they were stuttering, typing on there own, sometimes wouldn't work at all, they would even pop up when I typed a different key! also there would be times were my phone would freeze and I'd have to hold down a button for roughly 10 seconds to get a response, also all buttons including mute, side buttons, keypad etc.. would stop working all together, only track bar would work but I could only scroll, I also cannot use my phone whilst chargers in, on rare occasions my phone fixes itself, then brakes around 5-10 mins later
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Jan 7, 2012
i was using my ohone normally one second, bbming and then the next second the screen starts to flicker and goes white. i tried removing the battery and everything but it wont even show a screen when it turns on, as soon i out the attery back in a red LED light shows on the front. what can i do? i really need it ti start working again
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Aug 5, 2011
i got my 9300 for about 3weeks on contract from MTN south Africa?I had my phone in my pocket and i noticed that the lcd has turned white with a small black mark on the screen .Please note that the phone was not dropped or mishandled .
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Nov 25, 2011
I am using Blackberry Curve 9300 from last 1 year. On last day suddenly my Blackberry 9300 screen gone white.I tried removing battery and re-insert it but the screen is still white
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Mar 14, 2012
I have a BB Curve 9300. it's about 7 months old and am using OS 5. I had an application update for an application 'Economic Times'. It's a news app and was using it for a month. After the update it asked for a reboot so i clicked on reboot now. It was rebooting normally, and then it got stuck on the Welcome screen (the white screen where it just says BlackberryTM along with the blackberry logo). I tried to reboot it again but it gets stuck on the same screen. I don't know what to do. I've rebooted it many times but each time it gets stuck on that Welcome Screen.I also tried to wait it out hoping it would come but waited for half-anhour and it was still stuck.
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Jun 7, 2012
A few days ago I had a frozen screen on my 9300 curve and someone told me to press the mute botton on top of phone and it did wok but only for a week,now the same msg. appears on screen and the cursor pad is frozen along with screen.
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May 26, 2012
My trackpad on my blackberry curve 9300 keeps sliding to the btm of the screen
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May 20, 2012
My Blackberry Curve 9300 has something wrong ! The screen seems to be just white.There is nothing on the screen just WHITE ! I've taken out the battery, Sim card and Media Card.And nothing has happened just white !
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May 17, 2012
The screen of my blackberry 9300 keeps going white. The only way that I am able to get my phone to work again is if I pull out the battery. This problem started yesterday when I was listening to music, the music would stop, my phoen would freeze and then the screen would go white and the LED light comes on.
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Apr 28, 2011
I have bought a new BB curve 9300 about 3 months and all of a sudden last night the trackpad started jumping around on screen. If I move it one place up it jumps down or to the right.
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Apr 14, 2012
My bb 9300 only loads until about 3/4 then it shuts down and wont load up again until battery is taken out and re-inserted. I have purchased a new battery and have tried it on a different phone and it shows that it is full but the phone doesnt seem to recogonise it!
When i place it on the charger it loads fully but shows the battery with an x through it, but when i take the charger out again then it says 'battery drained shutting handheld down!'
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Sep 3, 2012
I have an air bubble in the middle of the screen of my 9300 curve. What should I do to make this disappear bubble?
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Nov 24, 2012
A couple days ago my blackberry curve's battery died while I was on a bus. By the time I got back to a charger I noticed that it wouldn't turn on and when I plugged it into the wall, it wouldn't charge or indicate with the LED light that it was charging. I decided to pull out my battery and put it back in, and there was no results. I did the same thing but this time I plugged it into the computer, my curve was still inresponsive. I also left it plugged into a wall unit for +3 hours, when I came back, it still wasn't working.
TL;DR (too long; didn't read): My Curve won't turn on, the screen is completley black and the LED light doesn't flash or even turn on.
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Sep 16, 2012
When putting in my battery, my phone wont turn on, it comes up with a red light but no loading screen comes on. However this morning the loading screen did come on but 5 minutes later a white screen came up
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Mar 21, 2012
I've been having problems with my blackberry curve 9300 for the past month, quite often now I get the timer come up on my screen and I cant do anything for sometimes hours, I have done a software update and I end all my apps every night but it still happens I've even wiped everything off my phone and still getting the same problem. This happened with my last blckberry as well but I sent that one off and your company didn't know what was wrong with it and it got sent back to be with even more problems than it did have. Is there a way of resolving this without sending it off?
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Mar 16, 2012
I have acquired a new icon on my Blackberry 9300 Curve screen - a five pointed gold star with a small black dot in the centre. Have no idea what it relates to or why it suddenly appeared. Can't find any outstanding updates to do. Get the impression that my battery use is speeding up as if there is some activity constantly running.
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Jan 4, 2012
My blackberry curve 9300 has got a white screen even though its turned on, I've tried updating the device but that doesn't work
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Oct 6, 2011
My Curve 9300 ran out of battery last night, so I plugged it into the charger and the blackberry logo and loading bar appeared.Problem is that instead of going to my home screen there is a white screen which says:
App Error 523
Reset
I hadnt installed the desktop software before so I have now, but because my phone has no charge as it ran out before it failed, the desktop manager cannot connect to it to allow me to re-install the software so I really dont know what to do!
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Dec 1, 2011
I have recently gotten a BlackBerry Curve 9300, about 2 months ago.I haven't really had any problems like this before, except once. My BlackBerry turned off while I was using it, and when I turned it back on it would load and then stop.So I pulled out the battery, and put it back in.When I turned it on it loaded, and was fine after that.However, just now, again while I was on it it randomly shut off..I figured it would be like the last time, so I pulled the battery out, and put it back in.When the loading screen came up, it loaded a little past half way, stopped, and then shut off again.I hadn't taken out the battery just yet, but it started to turn on again, so I figured I'd just let it load again, sadly, it did the exact same thing;Loaded a bit past halfway, and resumed the cycle.I thought if I let it do that a couple times it would eventually load through.It did not.So I pulled out the battery, put it back in, but it still has been continuing the same pattern, and won't go past the loading screen.I tried plugging it into the computer, which did not work.I also tried booting it in safe mode, which also did not work.I waited for the LED light to go out, and held the Escape key, while it loaded, but no dialog appeared.So I assume the safe mode is not working either.I've tried just about eveything, I even took the sim card out and left the battery out for a bit.
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Mar 7, 2011
ive just got the Curve 9300 and was wondering how to change the icons shown on thehomescreen?
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Jan 6, 2012
My Blackberry Curve 9300 regularly reverts to a screen saying 'connecting to desktop'. The phone then 'freezes' on that screen and I cannot do anything and the only solution is to open the back, remove and replace the battery and wait for the phone to reboot. This seems to do the trick but it's happening quite frequently which is a major nuisance, particularly since the reboot process takes such an age. Is there anything I can do to stop this happening?
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Apr 4, 2011
I have been trying to change the shortcuts/ icons on the home screen, but unable to do so ..
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