BB Curve :: 9300 Stuck On Welcome Screen?
Mar 14, 2012
I have a BB Curve 9300. it's about 7 months old and am using OS 5. I had an application update for an application 'Economic Times'. It's a news app and was using it for a month. After the update it asked for a reboot so i clicked on reboot now. It was rebooting normally, and then it got stuck on the Welcome screen (the white screen where it just says BlackberryTM along with the blackberry logo). I tried to reboot it again but it gets stuck on the same screen. I don't know what to do. I've rebooted it many times but each time it gets stuck on that Welcome Screen.I also tried to wait it out hoping it would come but waited for half-anhour and it was still stuck.
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Jun 13, 2011
I've got a brand new Curve 9300 less than a week ago. I've updated it's OS to version 6, and it worked perfectly. When I attempted to configure my email, it automatically asked to update with my carrier's email setup software. I just chose ok. I got three warning messages, which I don't exactly remember but it was about something may not function correctly (regarding to version difference). I just continued installation, and it asked for a reboot. When I rebooted the mobile, it goot stuck at the boot screen. Then nothing! The thin status bar bellow BlackBerry's logo fills up until it's full, then nothing happens. When I wait for longer time (a few minutes), I get a message on a white screen with a tiny font with "App Error 606", with one option of 'RESET'. I pulled out the battery and restored it a few times, nothing different. Notes:The LED does not do anything, except for a single red blink when it rebootsThe keboard seems to be responsive. I get the Alt and Shift indicators in the top right corner when I press themThe power button doens't seem to cause
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Jan 7, 2012
i was using my ohone normally one second, bbming and then the next second the screen starts to flicker and goes white. i tried removing the battery and everything but it wont even show a screen when it turns on, as soon i out the attery back in a red LED light shows on the front. what can i do? i really need it ti start working again
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Aug 5, 2011
i got my 9300 for about 3weeks on contract from MTN south Africa?I had my phone in my pocket and i noticed that the lcd has turned white with a small black mark on the screen .Please note that the phone was not dropped or mishandled .
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Nov 25, 2011
I am using Blackberry Curve 9300 from last 1 year. On last day suddenly my Blackberry 9300 screen gone white.I tried removing battery and re-insert it but the screen is still white
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Jun 7, 2012
A few days ago I had a frozen screen on my 9300 curve and someone told me to press the mute botton on top of phone and it did wok but only for a week,now the same msg. appears on screen and the cursor pad is frozen along with screen.
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May 26, 2012
My trackpad on my blackberry curve 9300 keeps sliding to the btm of the screen
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May 20, 2012
My Blackberry Curve 9300 has something wrong ! The screen seems to be just white.There is nothing on the screen just WHITE ! I've taken out the battery, Sim card and Media Card.And nothing has happened just white !
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May 17, 2012
The screen of my blackberry 9300 keeps going white. The only way that I am able to get my phone to work again is if I pull out the battery. This problem started yesterday when I was listening to music, the music would stop, my phoen would freeze and then the screen would go white and the LED light comes on.
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Apr 28, 2011
I have bought a new BB curve 9300 about 3 months and all of a sudden last night the trackpad started jumping around on screen. If I move it one place up it jumps down or to the right.
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Apr 14, 2012
My bb 9300 only loads until about 3/4 then it shuts down and wont load up again until battery is taken out and re-inserted. I have purchased a new battery and have tried it on a different phone and it shows that it is full but the phone doesnt seem to recogonise it!
When i place it on the charger it loads fully but shows the battery with an x through it, but when i take the charger out again then it says 'battery drained shutting handheld down!'
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Sep 3, 2012
I have an air bubble in the middle of the screen of my 9300 curve. What should I do to make this disappear bubble?
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Nov 24, 2012
A couple days ago my blackberry curve's battery died while I was on a bus. By the time I got back to a charger I noticed that it wouldn't turn on and when I plugged it into the wall, it wouldn't charge or indicate with the LED light that it was charging. I decided to pull out my battery and put it back in, and there was no results. I did the same thing but this time I plugged it into the computer, my curve was still inresponsive. I also left it plugged into a wall unit for +3 hours, when I came back, it still wasn't working.
TL;DR (too long; didn't read): My Curve won't turn on, the screen is completley black and the LED light doesn't flash or even turn on.
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Sep 16, 2012
When putting in my battery, my phone wont turn on, it comes up with a red light but no loading screen comes on. However this morning the loading screen did come on but 5 minutes later a white screen came up
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Mar 21, 2012
I've been having problems with my blackberry curve 9300 for the past month, quite often now I get the timer come up on my screen and I cant do anything for sometimes hours, I have done a software update and I end all my apps every night but it still happens I've even wiped everything off my phone and still getting the same problem. This happened with my last blckberry as well but I sent that one off and your company didn't know what was wrong with it and it got sent back to be with even more problems than it did have. Is there a way of resolving this without sending it off?
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Mar 16, 2012
I have acquired a new icon on my Blackberry 9300 Curve screen - a five pointed gold star with a small black dot in the centre. Have no idea what it relates to or why it suddenly appeared. Can't find any outstanding updates to do. Get the impression that my battery use is speeding up as if there is some activity constantly running.
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Jul 29, 2012
I purchased the phone from vodafone in New Zealand in Jan and have since moved to Thailand, today I sent an e mail, put it back in my bag and pulled it out a few minutes later only to find that half the screen is white and the other half has pixelated lines running through! I have tried hard and soft reset but to no avail! Will I be able to get the phone repaired in Thailand under some sort of international warranty or what is my best way to go about getting it sorted?
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Jan 4, 2012
My blackberry curve 9300 has got a white screen even though its turned on, I've tried updating the device but that doesn't work
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Oct 6, 2011
My Curve 9300 ran out of battery last night, so I plugged it into the charger and the blackberry logo and loading bar appeared.Problem is that instead of going to my home screen there is a white screen which says:
App Error 523
Reset
I hadnt installed the desktop software before so I have now, but because my phone has no charge as it ran out before it failed, the desktop manager cannot connect to it to allow me to re-install the software so I really dont know what to do!
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Dec 1, 2011
I have recently gotten a BlackBerry Curve 9300, about 2 months ago.I haven't really had any problems like this before, except once. My BlackBerry turned off while I was using it, and when I turned it back on it would load and then stop.So I pulled out the battery, and put it back in.When I turned it on it loaded, and was fine after that.However, just now, again while I was on it it randomly shut off..I figured it would be like the last time, so I pulled the battery out, and put it back in.When the loading screen came up, it loaded a little past half way, stopped, and then shut off again.I hadn't taken out the battery just yet, but it started to turn on again, so I figured I'd just let it load again, sadly, it did the exact same thing;Loaded a bit past halfway, and resumed the cycle.I thought if I let it do that a couple times it would eventually load through.It did not.So I pulled out the battery, put it back in, but it still has been continuing the same pattern, and won't go past the loading screen.I tried plugging it into the computer, which did not work.I also tried booting it in safe mode, which also did not work.I waited for the LED light to go out, and held the Escape key, while it loaded, but no dialog appeared.So I assume the safe mode is not working either.I've tried just about eveything, I even took the sim card out and left the battery out for a bit.
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Mar 7, 2011
ive just got the Curve 9300 and was wondering how to change the icons shown on thehomescreen?
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Jan 6, 2012
My Blackberry Curve 9300 regularly reverts to a screen saying 'connecting to desktop'. The phone then 'freezes' on that screen and I cannot do anything and the only solution is to open the back, remove and replace the battery and wait for the phone to reboot. This seems to do the trick but it's happening quite frequently which is a major nuisance, particularly since the reboot process takes such an age. Is there anything I can do to stop this happening?
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Apr 4, 2011
I have been trying to change the shortcuts/ icons on the home screen, but unable to do so ..
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Nov 25, 2012
I followed the instructions on the website and when I connect it to reload the software, the error number on the screen's device changes to 561 and a window opens to tell me the desktop software can't communicate with my blackberry.Once I clicked on repair and wrote in my password it simply tells me that there are no available updates of BlackBerry Device Software at this time and to put in my email so they can warn me when a new update comes out.I don't need to update the software obviously, just to reload any version of it so my phone can work again.
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Jul 5, 2012
start with i have
curve 9300
with three mobile
free space 69148472
version "6.0 bundle 1879"
platform "6.6.0.124
problem is itermitent as in doesnt happen 100% everytime but when it happens it happens frequently and repeatedly
i can be using my phone and when i recieve a call or text it will freeze the screen will go completly white the red light on the front of the device will show then it will reboot it self this also happens when trying to open messages and emails and even when scrolling up and down the apps.
i have wiped my device with the blackberry software and reloaded it several times with different software bundles and each time the problem reacures even if i dont restore my personal settings and i have also removed the memory card.
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Jun 21, 2011
My blackberry turns to a white screen with coloured lines, I think there's a problem with my screen but it still vibrates and everything. I did the battery pull a lot of times hoping to unfreeze it off the white screen. Ialso plugged it into my computer and it didnt reconize the device.?
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Jan 3, 2012
I have baught blackberry curve 9300 from Bahrain Airport last week.. now my berry shows a black spot on the center in 1.5 Cm lenght its visible when screen is dark but the white screen doesnt shows clearely. I am afraid whether any daamage happend to my screen
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Jul 1, 2012
I have a blackberry 9300 curve. I checked my phone for the time 2 hours ago and realized that it was off. I tried turning it on by the button but that didn't work. Nor did taking the battery out and putting it back in again. I then tried to plug it int the mains and a red light flashed on it for 15 or so seconds and a empty battery sign with a red cross came on screen. I have left it to charge but I still cant turn it on. What can I do?
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Oct 4, 2011
I can log in here on my desktop and can visit the same page using my BlackBerry 9300 browser but I cannot login. The screen goes white and stays that way. (I have of course latest OS and have tried battery reset)
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Aug 16, 2012
I have a curve 9300 downloaded a game of blackberry app world when it finished it said reboot phone,after I rebooted the screen went white and displayed app error 200 reset. I have tried everything including reinstalling the software on my PC and even an update but the computer says to connect phone when it already is and other times the screen loads black and shows blackberry on it and a bar that realoads and after this it goes right back to the white screen...
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Feb 14, 2011
I downloaded the Blackberry Desktop Manager to be able to transfer my pictures from my PC which I did have success in doing. I've resetted my phone a couple of times because the home screen display is on top of my wallpaper or a picture that I am using as wallpaper. I've tried different ways to remove or change the appearance of the screen but nothing works, have of my picture is hiding behind a darker screen that I believe is the default screen for my blackberry. I would like removing the dark screen from my blackberry and only display the picture that I choose.
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