BB Curve :: 8520 - Internet Services Not Always Connected
Dec 10, 2011
I have a Blackberry Curve 8520 with T-Mobile unlimited internet and Blackberry services. Until about 2/3 weeks ago I had the blackberry for about 2 months and was working perfectly, however now it's started to have some problems with internet services.The problem is that most of the time it just won't connect to the internet anymore. Things like Whatsapp, Googlemail, The Blackberry Store, Browser, just don't work. Yet sometimes they do. For example with whatsapp, it will suddenly stop sending/receiving messages and then receive them hours later. BBM seems to be fairly consistent however.. but is just really slow sometimes.
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Jan 5, 2012
I'm using BlackBerry 9300 and black berry internet services is not connected although I'm using Wi Fi connection in my home with wireless router and the icon of black berry didn't appear on the screen please try to help me in that case by referring to how can I make it from the devise options?
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Jun 5, 2012
Changed my password on my work email but cannot access bb internet services to change it in on my phone. When I try to sign in, my user name is not recognised. I can access bb internet services online, and have changed my email password and internet services password there. But I am locked out of my phone, and work emails no longer arrive.
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Mar 20, 2012
I have recently changed my blackberry plan to instant messages and email only and now i cannot access the internet over my home wifi. It connects but remains grayed out and no internet pages will load. I have hot rebooted several times and there is no problem with my wifi
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Apr 29, 2012
I have a bb curve 8520, I currently connect to my home wifi an have been fine using that, all of a sudden its not working! It says I am connected so I try to browse the internet and it says Unable to Connect to Internet, Please try again later. I am very confused as it says I am successful connected to my wifi?
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Jun 7, 2011
For a number of days now my phone has been taken off the BlacBerry network and I cannot access Internet or BlackBerry Messenger on my phone. I have gprs instead of GPRS showing on my phone. It is a BlackBerry Curve 8520. I have already subscribed to T-mobile for 6 months Internet access but can't connect. How do I connect to the BlackBerry service?
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Aug 22, 2012
my blackberry curve 8520 is connected to my home wifi , it shows that i am connected but wehn i go on the internet it does not work!
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Oct 10, 2010
I brought a new BB 8520 last night. Now I am trying to connect my BB device with wifi, it shows that my device is connect with wifi. But the moment I try to use internet on it, it gives me a message that check your settings. I did the settings again and again. But no result shows. How I can use it.
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Nov 6, 2012
i am using nokia c5-00.2.I have some problem for last few days. my phone automatically gets connected to internet. If i do not have data pack then my balance gets cut.
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Feb 17, 2010
My 8520 shows strong signal from my home wifi but it will not receive datafor webbrowsing and defaults to using GPRS which means cost
If I turn off gprs for data, nothing happens at all 'cannot connect to server' Wi-Fi working fine for all pcs and laptops in the house.
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Aug 25, 2012
I currently have a curve 9300, and my service provider is Telus Mobility. I am connected to wifi and up till about 3 days ago everything was working fine, now it shows I am connected, but I can only get on internet for about 5 mins, I have to shut off all my connections then reconnect them for it to work again.
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Apr 12, 2011
I got a BlackBerry Curve 8520 at work and for some reason my BIS is not working, it says not connected and I cannot manage to fix it. The below is what I did so far.1. Verified with my carrier (MTEL.BG) that I have all necessary data serivices enabled.2. Restarted the handheld a couple of times (battery pull and waited 30 secs).3. Resed to factory settings.Tried to register my device using Host Routing Tables (the table is empty) but nothinh happen.Called Tech support and they attempted to register my devide without success. They said that probably my handheld have a defect and to replace it.Somehow I believe that either my carrier or me are missing something and this must be fixable.
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Jun 14, 2010
My mom's phone's data services aren't working...it's only working when we're connected to the WiFi at our house. When I turn it off, nothing else works except texts and calls.
BBM's / emails won't work; I did the host routing table and that wasn't working either. Can anyone help me or have any suggestions?
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Mar 29, 2011
I want to use my BBCurve 8520 as a modem connected to my PC. Would I need to have, anti virus loaded onto my smartphone to protect it? Is there an anti virus available? Is it necessary and how do I get one.
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Mar 7, 2011
I got a BlackBerry Curve 8520 at work and for some reason my BIS is not working, it says not connected and I cannot manage to fix it. The below is what I did so far.
1. Verified with my carrier (MTEL.BG) that I have all necessary data serivices enabled.
2. Restarted the handheld a couple of times (battery pull and waited 30 secs).
3. Resed to factory settings.
Tried to register my device using Host Routing Tables (the table is empty) but nothinh happen.
Called Tech support and they attempted to register my devide without success. They said that probably my handheld have a defect and to replace it.
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Jun 2, 2012
I have added data plan to my plan, but I still have not been able to use the services. I have a Blackberry Curve 9300 and I live in Finland, my provider is Saunalahti/Elisa. Do I need a separate code to activate BB Internet Services
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Sep 25, 2012
at about 6pm last night my blackberry just disconnected from internet services. i can still use texts, but am unable to connect to bbm, twitter and facebook. it connected once or twice but it still wouldnt send or receive bbm messages.
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May 11, 2012
I topped up my Blackberry to buy the blackberry internet service around two weeks ago and took it to the shop to get the BBM service working. Earlier BBM stopped working so I turned the phone off and BBM came back however now I can't use the internet or any of the applications I've downloaded. When I go to the Service Status it says Blackberry Internet Service is not connected however I can still use BBM. I'd like to know how to get connected to the Blackberry Internet Service again
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Jul 8, 2012
My blackberry work fine with the wifi and the blackberry messenger.But unexpected the black berry messenger doesn't work but the wifi still connected.I have in other country and only have the public WIFI to connect and I use the wifi to connect to my contact through bb messenger. I do have the blackberry data plan on my phone since I am on international roming it wont connect.Few days back my BBM and email accounts were working fine however now both the things are not working rest other social networking site like facebook, yahoo messenger and other are working. In the service status I am getting following :-
Blackberry Internet Service - Not connected
Blackberry Enterprise Services - Not Connected
Mobile Network - Not Connected
wifi CONNECTED
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Feb 23, 2012
A month ago my bbm ran out, they sent me a few texts saying we have tried and failed to take £5 for bbm (vodafone) i was then opted out of Blackberry services. Two days ago, i topped up £15 pounds rang them up and opted back in. They took my £5 and left me stranded, i cant access bbm or internet, when i login to blackberrys mobile site i get a pop up saying this "Your blackberry R internet service account is suspended or de-activated please contact 191" bla bla bla. Well i done that and they said they can't do anything about it. I followed the steps on vodafones troubleshooting i.e regerstering host etc* all failed .
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Jul 25, 2012
My curve says BB internet service not connected so i cant get BBM
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Apr 22, 2011
i would keep it on all the time but i dont have that much internet
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May 6, 2012
Out of the blue my BB would not send or receive emails/text etc. Under 'service status' it says BB internet Service not connected and BB Enterprise Server not connected.
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Nov 9, 2011
I saw this post and I have exactly the same problem, does anyone know how to fix it?
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Sep 12, 2012
I got a Blackberry Curve 8520. I have for 2 years been with O2 (pay as you go) on it. my screen cracked a few weeks ago, and 2 days ago I replaced the screen. Adding my sim-card (had been using a different phone, whilst the BB was knackered), it shows the signal as X.The simcard works fine (tried it in other phone to make sure).How can I get my phone connected to the O2 network again?
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Sep 5, 2012
My Blackberry curve 8520 only works when it is connected it wi-fi and I am on as pay as you go with vodafone. My Twitter And BBM doesnt work and especially when im at school and i want to check them,it doesnt work. Also My wattpad doesnt work and it said that its unable to connect to the network. When im at home it doesnt work either.
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Jun 27, 2010
I accidentally wipped my Blackberry Curve 8520 and since then i cannot use any of the Internet services through my data plan . I tried back up but still I receive the same message when i try using any of the Internet services .It's not even trying to connect through the operator network plus in the browser options i only have hotspot i can't find Internet browser.
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May 10, 2010
When my Blackberry curve 9320 is connected to either my BT home hub wifi or a wifi hotspot, I cannot access the internet because I get the following message:Communication failure if this problem persisits contact your service provider.
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Sep 22, 2010
I have an 8900 curve. I purchased this in UK where I live but I'm currently in Saudi Arabia and use a pre-pay sim on the Mobily network. I am able to connect to WIfi at my hotel and at work but for some reason cannot access the internet via Wifi.
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Jun 23, 2012
i am connected to wifi and when i type something in to google at the end of the screen on a little bar it goes ''loading'' and it goes till its blue and then stops?
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Aug 3, 2010
I have a bb curve 8520 on orange, im from the uk and have virgin broadband. i have a dlink wirles router. i can connect to it no problem and get the wifi emblem in white and black showing its connected, i also have my routers name come up so its definatly connected. i have litteraly no signal in my house, either 1 bar or sos, sometimes i will get uma signal, sometimes not, my gf has the same contract and phone as i do, both are orange branded phones and she gets uma signal almost instantly as she steps into the house. why do i not get uma, are my settigns not configured properly? as i really cant send or recieve calls and messages.
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