BB Curve :: Cannot Access Internet When Connected Via Wifi
May 10, 2010
When my Blackberry curve 9320 is connected to either my BT home hub wifi or a wifi hotspot, I cannot access the internet because I get the following message:Communication failure if this problem persisits contact your service provider.
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Aug 6, 2012
I am having BB Torch3 (9860), My device searchs the Wi-Fi Networks and gets connected but doesn't opens the page it shows check the internet service provider.
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Jul 17, 2015
i have high copy S5 phone kittkat version 4.4.2 c onnected to wi-fi but no internet access at all and i am using wi-fi hotspot from my computer. and the software i am using is Baidu Wi-fi hotspot and it works on all other devices including my friends laptop computer and all my friends are using internet over the wi-fi but not me, not at all!!
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Jul 11, 2011
My Xperia x8 connected with WIFI but cant access the internet... What should i do?
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Jan 28, 2016
Just came back from work and tried to connect to my WiFi... It said connected but no internet access.. checked on my PC.. its working fine.. Restarted my phone still no luck.. Checked other phones in my house.. htc one m8, iphone6/ 5... all working fine. I check my Nexus 7 and Nexus 6 and its the same as my 6P.. connected but no internet access..
I have no clue why..
6P: pure nexus
6N: stock
N7: stock
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Sep 3, 2015
My internet connection on my Samsung Galaxy s5 shows that it is connected and strong - both at home and at work. However I cannot connect to the internet in either location.
I get a message that says DNS_PROBE_FINISHED_NO_INTERNET.
My laptop and other devices that connect to the WIFI are getting on the internet just fine. This problem just started this morning. I re-booted my router at home but that did not work. I eliminated my home network and then re-connected to it, but that did not work.
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Apr 21, 2012
my iphone 4 (verizon) is connected to my home wifi but it's not working! when i go on Internet is says that it cannot connect, same with any other app that requires internet. it has the wifi symbol and everything. what's weird is that when i turn off my wifi (then 3g symbol replaces the wifi symbol) i am able to connect perfectly! i've tried all i can think of to fix this. restoring, rebooting, turning off and on again, forgetting my network then connecting to it again but nothing works!
info:
iphone 4, ios 5.1, verizon
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Jun 25, 2014
I own an iPhone 3GS, and have recently upgraded it to iOS 6.1.6. I was able to connect to Wi-Fi using a Netgear Cable Modem with WiFi capability. But the internet service provider upgraded this equipment, replacing it with an ARRIS Touchstone Data Gateway DG1670 cable modem with Wi-Fi capability. Unfortunately, I have discovered that I'm unable to access the Internet while connected to Wi-Fi, while using my iPhone 3GS, running iOS 6.1.6. I am completely able to connect my MacMini, a smart-TV, and an iPhone 5 to this ARRIS device with Wi-Fi. Â
I have contacted my internet service provider and they tell me that the problem is with my iPhone 3GS, not with their equipment. We very meticulously went through all the troubleshooting steps, but to no avail. I have also read all the Apple Knowledge Base articles here about configuring an iPhone 3GS properly, and I have also followed Apple Knowledge Base articles concerning optimal configuration of an internet modem with Wi-Fi capability. Â
I like my iPhone 3GS, it works well, but now I cannot sync it to iCloud, and now I must have Wi-Fi turned off to make it usable. I also understand that iOS 6.1.6 will be the last upgrade for the iPhone 3GS. If this is true, then I'm sadly disappointed with Apple's inability to keep up with technology.
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Aug 25, 2012
I currently have a curve 9300, and my service provider is Telus Mobility. I am connected to wifi and up till about 3 days ago everything was working fine, now it shows I am connected, but I can only get on internet for about 5 mins, I have to shut off all my connections then reconnect them for it to work again.
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Feb 23, 2012
A month ago my bbm ran out, they sent me a few texts saying we have tried and failed to take £5 for bbm (vodafone) i was then opted out of Blackberry services. Two days ago, i topped up £15 pounds rang them up and opted back in. They took my £5 and left me stranded, i cant access bbm or internet, when i login to blackberrys mobile site i get a pop up saying this "Your blackberry R internet service account is suspended or de-activated please contact 191" bla bla bla. Well i done that and they said they can't do anything about it. I followed the steps on vodafones troubleshooting i.e regerstering host etc* all failed .
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Jun 7, 2011
For a number of days now my phone has been taken off the BlacBerry network and I cannot access Internet or BlackBerry Messenger on my phone. I have gprs instead of GPRS showing on my phone. It is a BlackBerry Curve 8520. I have already subscribed to T-mobile for 6 months Internet access but can't connect. How do I connect to the BlackBerry service?
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Mar 20, 2012
I have recently changed my blackberry plan to instant messages and email only and now i cannot access the internet over my home wifi. It connects but remains grayed out and no internet pages will load. I have hot rebooted several times and there is no problem with my wifi
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Sep 22, 2010
I have an 8900 curve. I purchased this in UK where I live but I'm currently in Saudi Arabia and use a pre-pay sim on the Mobily network. I am able to connect to WIfi at my hotel and at work but for some reason cannot access the internet via Wifi.
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Apr 29, 2012
I have a bb curve 8520, I currently connect to my home wifi an have been fine using that, all of a sudden its not working! It says I am connected so I try to browse the internet and it says Unable to Connect to Internet, Please try again later. I am very confused as it says I am successful connected to my wifi?
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Jun 23, 2012
i am connected to wifi and when i type something in to google at the end of the screen on a little bar it goes ''loading'' and it goes till its blue and then stops?
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Aug 22, 2012
my blackberry curve 8520 is connected to my home wifi , it shows that i am connected but wehn i go on the internet it does not work!
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Oct 10, 2010
I brought a new BB 8520 last night. Now I am trying to connect my BB device with wifi, it shows that my device is connect with wifi. But the moment I try to use internet on it, it gives me a message that check your settings. I did the settings again and again. But no result shows. How I can use it.
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Jul 11, 2011
I've just got my 1st BB 9300. Data Services is turned off, wifi recognised (in Manage Connections my network is ticked and network name displayed in home menu. However cannot browse internet at all.When Data Services is on browser works fine. But I don't want the charges, of course.As suggested by a post, I tried changing my router to WPA2-SPK but this has not worked.
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Jan 27, 2012
i have a blackberry 8520 but it wont allow me to access internet without wifi
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Jul 12, 2011
I am trying to access internet through wifi on Blackberry Curve 9300 phone. I am behind my college LAN. I get this message: Cisco Clean Access Java Applet web client could not be launched. Thereasons for this might include:Java plug-in not installed in your browserJava applet is disabled in your browser's security settingsI get stuck at this point. I have enabled all java scripts etc. on mybrowser. Clicking on "download and install java plug-in from here", icome back to the same page.
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Mar 14, 2011
I have scoured the forums here and practically everywhere possible on the net with out any luck at finding an answer for almost a month. I am currently on Prepaid cards through Fido. I bought a BB Curve about a month ago because I was told it had built in WiFi.I have no problems connecting it to my home wireless network. Weather I have it secured or unsecured. I have no problems connecting to any open or secured wireless network. Where I do have a problem is when I go to places like Starbucks where it has a log-in Screen.Then I am unable to connect at all.I scan for networks, it finds the network. I select the network. It then says it's connected. Then I go to try and go onto the internet and it just gives me a blank white screen. As of right now I am finding that my BlackBerry is just a useless paperweight since mainly I got it to use at Starbucks since that is where I am a lot of the time.
I have tried going to bell.ca and seeing if I could access it that way (as I read somewhere to try this), still no luck. My question is, why would I be told that it has built in wifi if it only works on certain networks? Is it able to be used on networks that have a login screen or is it not able to? And is there something I am doing wrong? It is showing the bell hotspot name when it says connected. And I made sure I have it set as wifi mode. I have had other devices (Palm Pilot) that have had no problems connecting. What is the point of built in wifi if it won't work on ALL wifi networks?Ultimately what I want to know, is how to get my BlackBerry to bring up the login pages of these "hot spots"? Weather at Starbucks, Libraries, other coffee shops etc.?
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Nov 27, 2011
I have a blackberry curve 8520 and I have a problem the phone is suppose to be able to run all internet except bbm through wifi even when I have no credit or active bbm. I can't log into msn or even access any other website from it all I can get on is fb's home page.
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Jul 11, 2010
So i am having problems with setting up my email on my curve. i go through the ropes in the setup wizard, but it never seems to save my passwords or actually finish setup. also, i don't seem to have internet access without wifi, i've tried doing all that registration through setup and host routing table, but still nothing.
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May 28, 2012
I have a Rogers Blackberry Curve 9360 which I had unlocked (by Rogers) and switched to Telus - I have purchased a Telus SIM and I have a Data plan I can send/receive calls and texts and the wifi is working but I can't get my email or access internet unless on wifi...
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Jun 6, 2011
I can't Access to internet but the wifi is connected and the logo is grey..
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Oct 12, 2012
Recently i moved to Saudi for a project related work and I am staying in an apartment where they provide the wifi. first 2 days I was able to connect to the wifi and internet was working fine. After that my phone will detect the wifi in my room and it will connect to the wifi, but no internet access. And the same time it is working fine with the wifi in my office. So i did the Factory data reset, but still its not working. My friends are using different android phones and they are able to access the internet, even I can use my laptop to connect to the wifi.
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Jan 15, 2015
my xperia z2 is connected to a wifi network and the problem lies in the fact of not reading me any websites on the mobile network everything works.
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May 14, 2011
How I can tell on my X10 whether I am connected to the internet via WiFi or 3G?
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Dec 28, 2011
I got my Bold 9780 about 2 weeks ago and since then have been connected to Wi-Fi and have had no problem browsing the internet. Then earlier, all of a sudden, it stopped working. I am connected to my router with full signal strength and can't do anything in the browser. I just don't understand why it stopped working.. but I am still connected to Wi-Fi.
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Jan 16, 2014
My phone developed a really strange problem with wifi. It connects to wifi networks but can not access the internet. The connection seems OK, the phone gets IP address but it can only ping the router! Any other ping returns "destination unreachable" error. And the really puzzling thing is that this problem does not exist on unprotected wifi networks. Eh. I have checked on several protected wifi nets, none worked, so the problem must be with the phone itself. So far I have tried the Wifi fixer app, but it could not fix this for me. Phone is HTC One S, Android 4.1.1
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Nov 29, 2014
I have a Z2 and recently when at home I am unable to get anything on the Internet while I am connected to my router. If I turn wifi off from the quick settings it is fine.
As far as I am aware I haven't changed anything and it used to be fine. It's a phone or a router issue. I think it could be phone cause the PS4, laptop and my partners phone are still fine.
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