BB Curve :: 8310 Ball Will Only Move Left Up And Down
May 3, 2012
My wife was using the phone scrolling through a forum and when she needed to scroll to the right she found she couldn't. this is the case with all options on the phone. a battery pull doesn't help and she is on o2 Dudley
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Nov 9, 2011
So my blackberry, which is on contract to orange uk has again broken. the problem is that the tracker ball will not move down. it moves from left to right and moves up but doesnt move down.
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Mar 30, 2011
I've had my Curve 8330 since August 2009. The mouse ball stopped working when I move it in the down direction. It works fine going up, left or right, just not down. It did this a few months ago, then miraculously started working again. This time, it started working again for about 20 minutes, and stopped again. I have pulled out the battery and put it back in to do a complete reboot, but to no avail.
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Mar 28, 2010
When I play; I notice a slight (but annoying lag) when I move the cursor to deflect the ball. The lag wither causes me to miss the ball or through it "off" my intended course for it. Obviously annoying when I work my way up to more advanced levels.
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Apr 14, 2011
the roll ball selector on my Curve 9300 has stopped working. It clicks when pressed, but does not wake up the device.
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Apr 15, 2012
The track ball on my BB Curve 8330 will scroll left and right but not up or down, which really limits my use of it. I tried taking out the battery, cleaning the ball with alcohol, turning it off and back on. The ball seems loose - not sticky.
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Mar 30, 2011
My BB Curve is 5 months old and last week the track ball decided to move up on its own. It now does this continuously. My carrier is with Bell. I do not have an extended warranty.
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Mar 24, 2011
The roller ball (scroll pad) on my blackberry curve is frozen. Tmobile suggested it software due to it is not a moving mechanical part. This is an unlocked phone.
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Jul 31, 2011
This happened about two months ago. I repeatedly removed the battery and put ii back in and finally it started working again. Now it has stopped working and will not respond to this "fix"I have shut off and on many times. Removed and installed battery at least a dozen times
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Sep 9, 2011
scroll ball doesn't work. there is nothing like NOKIA as we can easily view messages through NOKIA PC Suite
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Apr 10, 2011
I am having a persistent problem with my phone Track Ball navigation. It keeps getting stuck and does not scroll. I got it fixed by paying a good amount of repairing charge. The phone worked fine for a week but again the track ball has stopped responding. Its creating a huge problem and I do not know where to get it fixed. I am extremely dissatisfied with the phone and Blackberry services.
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Jan 18, 2012
the track ball on my 9300 has stopped working i have taken battery out and rebooted but still no good?
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Jul 21, 2012
My trackball was smashed today on my blackberry curve, (beyond repair I will need a new phone) the rest of the phone works. I know how to get to my messages with the short cut, but how do I scroll through each one, and when I am in a message is is possible to scroll while in a message? I have two picture mails that need to be viewed and sent to my e-mail. FYI- when I enter the messages using the short-cut "M" it puts me on the date so I cannot move, hitting the enter key defaults me to send an e-mail!!!
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Feb 28, 2011
I have a BB Curve 8900 and my keyboard and roller-ball seem to be frozen. I had no issues at all on yesterday and then in the evening today everything just sort of...froze. The ball will scroll but I cant click on anything or use ANY of the keys. It registers as getting texts in and my light is blinking but, like I said, I can't access anything at all. I have removed the battery for nearly 12 hours to no avail.
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Jul 11, 2010
I just got the 8350 curve 3 days ago.. Now my Track ball wont work at all.Today I did drop it but it was working just fine. Then I downloaded a game and a theme.. about 30 mins after the theme it started not to work.The only thing I can do is take a picture.The track ball wont move at all. Left or right. It will take a picture.Is there anything I can do? Please help me if you can.I cant even dial my phone. when i type a name in it wont let me scrool down to the number I need.is there a way to dete the stuff? Or fix the trackball?
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Feb 27, 2010
My Blackberry is frozen! The curser ball doesn"t do anything at all. It was find and the it just stopped working. And, no, tried turning on and off, taking out battery, no change.
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Feb 10, 2010
Roller ball rolls fine but nothing scrolls on screen. It is stuck highlighting the email icon and won't go anywhere else. The ball rolls smooth, it doesn't feel like anything is stuck. I've pulled the battery and cleaned the track ball - still nothing. It's like there is no connectivity.
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Aug 8, 2010
Sisters 8330 turns on and screen lights up fine, but none of the keys work. Including the ball and side keys.Any idea on how to fix? Tried restoring on Desktop Manager but got some sort of error.
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May 4, 2010
I was given a BB Curve 8310 to attempt a repair. When I attach the USB cable to the BB the system tray does not pop up with a notification that says "found new hardware" like it normally does when you plug a BB in. When the phone boots up it displays error msg " JVM Error 513". I attempted to looking into the device by using "cracmem" and "JL_Cmder" and no data is to be found and thus there is nothing to wipe. I suspect that the device has already been wiped thus the no data. I have pulled the battery from the phone and reinstalled; unplugged the usb cable during the BB boot process and nothing is happening. The DM application loader will not allow me to procede due to computer not recognizing the BB device thus it is not generating the "USB:UNKNOWN".
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Sep 16, 2011
Dropped my BB for the last time...the trackball fell out and some other stuff fell out...not retrieved. Friend gave me her old Curve and I want to switch. Tried just moving the sim card praying my pictures would come up...but they didn't. The address book isn't there either.How do I switch my service and how do I move the info without a track ball?
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Apr 8, 2011
I am using 8310 curve which reboots 10 to 15 times a day, it doesn't reboot in standby mode or while plugged in PC through USB, but if I use it randomly as like hearing music or making a call or texting anyone it reboots,
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Sep 30, 2011
It is rather unfortunate. My Curve 8310 keeps going off and never gets to finish booting. It comes on, shows the hourglass image and in less that few seconds, the screen goes black, the red led light comes on and starts booting all over. This cycle continued until the battery gets fully drained.
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Nov 8, 2012
i want to upgrade my os because its 4.5?
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Jun 21, 2011
I use blackberry 8310, my usb port is broken. can i update using bluetooth port
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Nov 11, 2011
What prepaid carriers will my ATT 8310 (unlocked) work with. US 75148 zip, Booste, straight talk, virgin mobile,T-mobile and tracfone.... i think that is my only chooses... Wanting to stay around $50 a month and no contract and would like unlimited talk, messaging and data....
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Feb 25, 2010
I have the BB curve 8310 and my wife just purchased an Apple Iphone 3G, can the two IM one another or does she to download a certain app?
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Jan 22, 2010
I just bought a used 8310 from a bidding website, and the problem ive got is the phone is usable as long as not much is being done on it, but when you start using apps like fb, msn, bbm and others(not at once) somehow the phone shuts down itself without any warning, and it cant be turned on unless its plugged to electricity or battery is removed and replaced, only to be shut down in short time after its turned on, for it to be somehow usable for some time more it must be charged for a few. I checked the status option and its got plenty free space(24mb) ive spent countless hours researching for the same problem online, and many say its the OS, but ive downgraded it, then ugraded it, rebooted it, master rebooted it, done everything to it but technically nothing works(after OS upgrade it worked perfectly with apps for around 3 hours). Oh and i forgot to say battery compsuption seems quite high, after its done charging its at 100%, then use msn and fb for around and hour and goes down to 80% couple of shut downs and turn ons after its at 5%. So, anyone has an idea what the problem might be? I dont want to buy a new battery to later find out its the phone that its deffective, and if its deffective anyone had any luck repairing it? the phone works perfectly while plugged in to an outlet or pc, it does not shut itself off at all.
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May 17, 2010
I've got a BBCurve8310 and use the MSN a lot from it.Since yesterday, i've been missing a lot of messages, i mean, if i send one, people receive, but i don't.Sometimes I receive one or two messages, but the person has sent me more then this.I've already reinstalled the MSN but it still like that.
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Mar 14, 2012
Can you Add bing translator or is there a translation app
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Jan 4, 2012
How do i reconfigure the browser on my Curve 8310 to work as it is not logging onto the internet... It keeps coming up with this message "Your device does not currently have any Browser configuration service book entries"... How do i get the browser to start working... MY BBM and browser push mails are all working but nothin else works
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Sep 3, 2012
Since some days I can not send mails. Today I got the message: Uncaugth exception: Application net_rim_bb_messaging_app (74) is not responding process terminated.
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