BB Bold :: Wifi Sync Not Finding Library?

Sep 14, 2012

Blackberry Bold OS 7.1 Latest DM I have had my phone for a month and wifi sync was working fine all that time. I could see my home library and download from it as needed. Last night I tried to add an album and when it started to download it shut down and there was a message "missing files connect to DM via usb and sync. I could no longer see the option to "Show home library". The problem is that i forgot that I had deleted that album from itunes so they were no longer on the physical drive. I could not get rid of the missing files error so I deleted wifi sync application through DM. Removed all music and then synced up via usb again. I then reinstalled wifi sync. Now, I get the message "no computer library found". I don't know what changed but I have tried everything to get it back. It is a business phone so enterprise email and my business' IT policy dictates a lot but I do not see that this would interfere. IT policy has Mass media mode disabled. When I plug the phone into usb I have only "Charge only" or "Media sync" as options. If I choose "media sync" I have to enter my password and desktop software does not see the device. The only was for desktop software to see the device is when I plug it in I have to enter my password on my PC screen and not make a choice on the device (Media sync or charge only). It syncs fine through usb. I see my entire itunes (Or WMP I tried also to same effect) and I can sync the music I choose. But away from my pc and there is no way to see my home library anymore.

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Would it be possible to change the sync program to look at relative URL's for "My Music" such as %userprofile%My Musicitunes instead of direct URL's like I'm guessing it is doing? this syncing tell me both the relative and direct URL for their ITL file?

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