BB Bold :: Losing Emails Off PC?
Aug 4, 2011
For the last couple of weeks, every time I've opened an email on my Blackberry it has been automatically deleted from my PC. I've had the phone a year and this has only recently started happening. I have been all over the Blackberry, checking settings, trying to find a solution and just cannot work out what the problem is.
I've seen from various internet forums that other people have this problem too, but no one seems to be able to offer a solution. It's maddening because I need some of these emails to be on my PC! Does anyone know how I can resolve this issue?
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Mar 15, 2012
Losing emails on my phone without actually deleting!
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Dec 2, 2011
I started the contract in November 2011 with a Torch 9860.I had numerous problems with the phone freezing and randomly losing data such as texts, call logs and emails. In 9 months I've had 5 phones and 1 sim card change, 2 weeks ago BT changed the handset to a Torch 9810. The phone has worked fine till Friday when it started doing funny things like randomly receiving texts which were from old conversations. On saturday afternoon it lost all data by way of texts, call logs and emails that were over 24 hours old and in the last hour has lost everything over 6 hours old.I have all calls, texts and emails going into the messages list and have that set to save everything for ever so I can chose when to delete information.As I;m a consultant I need my call logs, texts and emails to work out my billing so this really is a pain.
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Jan 6, 2010
I'm running .400 and I cannot figure out why my Gmail doesn't forward to my BB emails sent to myself. If I'm on my PC and I compose a message to the same email address I'm writing from, which is connected with my BIS, the email doesn't appear on my BB ever.In Gmail, I have forwarding disabled but POP enabled.
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Jul 27, 2011
My device keeps giving me a "searching for network" message. It seems particularily prevalent at home.
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Mar 17, 2010
Soo I could only find out how to do this on older phones (the options must have changed), but I have 2 gmail accounts set up on my Bold and I want to be able to differentiate emails from them without scolling up after I open the message. A color coding system would be ideal, where messages from one email would be a different color or something.
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Apr 14, 2012
My old bold 9700 OS 5 phone just died and I have a backup IPD file. My question is I just bought a 9780 phone with OS 6, will i be able to restore my data without any issues or losing data?
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Mar 3, 2010
When I am in the office I don't want to receive emails on my bold and through outlook on my pc. Is there an easy solution so that when I'm in the office I'll only receive emails through outlook and when I'm out of the office to my bold and outlook?
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Dec 21, 2011
my phone erased my email and contacts yesterday, and when i was trying to re-set up my emails (outlook and yahoo) it keeps telling me that i have to register my phone. i have done the register now on the host routing table, and i still cannot set up my emails. can someone please tell me how to set up my emails, i had these email services on my phone and now my phone will not let me set up any email.
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Feb 6, 2010
I keep getting OLD emails on my BB since this morning. I have hotmail and gmail two email accounts registered on the BB. The old emails I keep getting are from my hotmail account only. Some emails went as far back as 2007! I wonder if this has something to do with the BB server.
I also noticed that my BB stopped synchronising with my hotmail acc anymore since I'd upgraded to 9700 from 9000. For example, the emails in my hotmail acc used to get deleted when I choose delete "on mailbox and handheld" on my 9000, but this doesn't work on the 9700 anymore. I have to log on to my hotmail acc from my PC to delete read emails. what's wrong with my BB?
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Sep 15, 2010
Have only had the phone a few months and all I do so far is talk, text and email. I have the software on my computer but have never used it. I'm sorry if this has been posted already but I don't have time to wade through the threads. I have to leave the computer right now but will be back in a couple of hours.
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May 2, 2012
I have a Bold 9900. I receive a number of legitimate business emails through MS Outlook on my laptop, although some may incorrectly come through labelled "bulk" in Outlook (i.e. an email sent from someone I know just to me). These same emails do not come through on my BB. My BB does otherwise receive emails. how to correct so I receive all emails on my BB. I am not on a BES.
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Sep 11, 2011
Is it necessary to have BIS to access emails, will only Data Plan from Mobile Provider would be sufficient.
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Jul 19, 2012
I had this problem with my previous BB and thought the software crashed. Upon upgrading to a Bold 790 I still have this problem. I spoke to Tech support, they say everything is ok on their side. I took my phone back, the tech at the MTN shop checked, corrected my centre number.
Still NOTHING. I can send smss and e-mails but cant receive any. People who sent me mails or messages says their phones shows it was delivered.
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Aug 6, 2011
I have been given a new handset by Blackberry as the old one died on me, But what is happerning when i try to get my emails it asked me to validate them whit the passwords, which i do and it tells me thats fine, but i still cannot get them?I have a Blackberry Bold 9700 with software v6
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Sep 14, 2012
I have BB B 9790 and emails receive don't go to folders (I need this tool). And notification? heh - doesn't show it! The notification is view in only receive folder.
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Oct 10, 2011
Earlier today my Blackberry Bold 9780 (6.0 bundle 1306) stopped receiving emails. The first thing I tried was rebooting by removing the battery, but this didn't work. I was looking through some other forums and it was suggested that the facebook app might be the problem. I checked the facebook app and nothing would load, so I uninstalled it but this didn't improve anything. I also unistalled all other 3rd party applications at this point.I then saw that someone else had lost their email becuase their phone wiped their password. I tried to access my email account management to see if this had happened, but was unable to do so. Instead I got a message saying 'Your device had a problem connecting to the server'.
The next thing I tried was the t-mobile BIS site. I accessed this via my computer and it said I needed to be on my hand held device. I tried to access the device's browser and it couldn't connect. I get the message "Unable to connect to the Internet, please try again later. If the problem persists please contact your service provider."At some point after I was aware that I'd stopped receiving emails I went on the web to see if this was working, and it was. Unfortunately, I not sure if this was before or after the cull of apps. I also tried update the software for this device, but it told me it was up to date
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Oct 28, 2011
I have the Blackberry Bold 9930 with Verizon - love the phone, but the emails often don't go through the first time and I have to hit resend once, twice or three times. This doesn't happen every time, but at least 3 or 4 times a day. Is this a known problem with Blackberry or do I have to contact Verizon? Nothing has changed since I bought this new phone, such as where I use it, the carrier, etc. I have pulled the battery numerous times to see if that solved the problem, but it continues to happen regularly.
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Jun 28, 2012
All of a sudden the emails that normally come to my blackberry are not showing in the messages folder as they usually would? All I can see in my messages folder is a duplication of my text messages? Which I already have in my text messages folder. Have I inadvertantly changed a setting here or is there something wrong with my phone? I can see the emails arriving and read them but once they are read they disappear!?
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Jun 3, 2010
Emails sent by my blackberry to my domain have been rejected with message error: 550 550 5.7.1 Blocked by SpamAssassin (state 17). Emails sent from laptop to same address are OK!
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Mar 11, 2012
Never had trouble getting emails on my Blackberry until it suddenly stopped working a few days ago. ATT&T is my carrier. If I go to Service Status on the Blackberry, it says Blackberry Enterprise Server not connected. Wi-Fi not connected. SSID not connected. Type not connected.
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Jul 7, 2012
I just got a new blackberry bold 9900. When I try to reply to emails the device only gives me the option to save the email and I cannot send the email. If I compose a new email I am able to send it normally. Why is the device not giving me the option to send replies?This is a problem because most of my email traffic is replying to messages.
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Dec 10, 2011
Subject line says it all I think. When i am reading messages on my blackberry bold any letter c is coming up as a k.
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Sep 21, 2012
I have noticed that I have a red outline around my SMS texts and my emails. I did not notice this before. I have only had this unit for a few weeks and am still learning all the in and outs.
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Oct 8, 2012
i am not receiving all of my Yahoo emails on my phone. There is no pattern to those I receive and those I don't.i have changed no settings on my phone and everything was normal 7-10 days ago. Yahoo initially told me to remove the Yahoo account on my phone, re-boot and then re-load the account. It's made no difference.I also have a business email set up on the phone which seems to be working fine.
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Oct 10, 2012
I've turned off the devise and took the battery out and I'm still not receiving emails?
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Oct 12, 2011
All of a sudden I can not receive any of my emails going to either email accounts i have linked to my blackberry..Ive already rebooted my phone twice.
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Jul 25, 2011
I just got my 9700 Bold from my son and upgraded to OS6 and the email would not work. My carrier said it's the phone so I go back to OS5 and it works, but the other aspects of OS6 are nice.
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Aug 19, 2012
Since few days go, I get the msg:Message status: User account is in INVALID mode.I didn't chase any password or anything else.
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Aug 9, 2012
Emails come to my outlook the moment somone send to me. But I have to wait t least 10 min before it comes to my BB Bold
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May 7, 2012
It just comes up with a huge red X and doesn't send then I try browser and that's buggering up as well. And I tried both emails and it says the same for both.
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