BB Bold :: Keyboard Will Not Unlock?
Sep 2, 2012
It was working fine today, then all of sudden while in my holster, I heard a beep and when I tried to put my password in, my keyboard was locked. I tried using the * plus Send (green phone button), tried the hidden lock button on the top left of the phone and tried to take my battery out (three times). I can use the scroll bar and the prompt to unlock appears, but I cannot unlock the keyboard.
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Jul 30, 2011
when i lock my phone using the lock button located at the top right hand side it will not unlock. the screen remains black, sometimes pressing butting lights up and shows the "keyboard is locked" message however i cannot unlock the computer. i have restarted the phone, and the problem continues.
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May 4, 2010
I've had my phone for a couple of months now and it's been fine. The last software update caused the phone screen to go dark every time I turned on the keyboard lock, which is ok. But now - often, but not always - I can't get the phone to unlock again. I can activate the screen by pressing the Blackberry menu button but it just tells me the phone is locked. Pressing the keyboard lock/unlock button does nothing. I have to either disconnect the battery or connect the phone to a power supply to unlock it. Seems a bit strange to me!
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May 4, 2010
I've had my phone for a couple of months now and it's been fine. The last software update caused the phone screen to go dark every time I turned on the keyboard lock, which is ok. But now often, but not always I can't get the phone to unlock again. I can activate the screen by pressing the Blackberry menu button but it just tells me the phone is locked. Pressing the keyboard lock/unlock button does nothing. I have to either disconnect the battery or connect the phone to a power supply to unlock it. Seems a bit strange to me.
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Aug 9, 2010
I am working with a user who recently switched from a 9550 to a 9700 (verizon to at&t) for coverage reasons.Whenever he unlocks his keyboard (using the lock button on the top left of the device), he must enter his password to access his phone. The security timeout settings on his phone are set to 1 hour, but even if he locks the keyboard for 5 seconds, he still has to enter his password when unlocking it.The only time that the keyboard will lock and unlock without requiring a password is when it is entered/removed from the holster.We are using BES.I cannot replicate this issue with the 9650 or 9550. Unfortunately I don't have a 9700 at my disposal to play with.Is this a normal feature for the 9700?I've checked his encryption settings (disabled).We cannot disable the password function (mandated by BES policy).The issue is not that he has to enter his password, it's that he would prefer that a password not be needed unless the security timeout has expired.
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Jun 26, 2012
my touch screen cracked after I droppet my Xperia Mini Pro on the pavement. I can still see everything on the screen, but when I try to unlock the phone by sliding the touch screen, there's no reply. The keyboard however works fine, so what I'm wondering is if there's any way for me to use the keyboard to unlock my phone?
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Apr 7, 2010
I lost my lock icon when I upgraded to 5.0. I've lost a lot more than that over the years. I'm over it. I can lock it with the "A" key, but I can't unlock the phone no matter what key(s) I press. The only way to unlock is to turn it off and then back on. I'm open for suggestions.
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Apr 21, 2014
I have my 1520 set with to require a PIN to unlock it. After updating to WP8.1 sometimes when I use the keypad it will register multiple taps even though I only touch the number once.
The only way I am able to get around this is to lock it again and then bring up the keypad again. This does not always work first time, it might take me locking it a few times.
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Apr 5, 2012
how do i unlock my keyboard to rotate?
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May 19, 2011
Where is the mute button to unlock my keyboard?
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Jan 29, 2010
I need a way to lock and unlock the keyboard. I have searched a number of websites for an answer to my dilema and it seems several methods are mentioned but none work for me. I need to lock the keyboard when phone is in my pocket.
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Apr 13, 2012
it would be possible to unlock the Iphone keyboard with a voice command instead of typing the password? Apple has this feature or any other third party app?
Info:
iPhone 4, iOS 5.1
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Aug 9, 2012
mi Xperia Mini Pro's touchscreen stopped working today. I cannot enter the phone to backup my data because I cannot swipe to unlock. Surely some genius from Google thought about this? Is there a backdoor or a way to enter the phone and use it with the keyboard?
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Nov 27, 2011
i have forgotten the unlock code for my BB curve 8530. It was freezing up and after hard restart would only go to device locked screen and allow me to switch betwe3en the choices but then would not go to screen i chose. Have downloaded the desktop software and been prompted for the unlock code. Should i have some confirmation code documentation that may have been sent to me, because i cant seem to find any. I bought the phone used and cant remember if i had to have the code to activate it or not this phone now belongs to my teenage daughter and we all know what a teenager w/o a working phone is like to be around!
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Jun 4, 2010
I lock my bb my pressing the top left keypad lock button but when I press it again to unlock it it won't unlock!! The only way to unlock is to take the battery out and put it back in! It only started doin this yesterday.
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Apr 25, 2010
Does anyone know if use the emoji application to unlock the emoji emoticon keyboard set, if you are sending MMS messages instead os SMS messages?
Or if there is a way to check if your sending MMS messages?
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May 10, 2010
I have had my 9700. I just noticed today that the sliver pieces that separate each row of keys are fragile. I have one piece that is totally broken on both sides under the Talk and End button, another broken one under the Q and the lower left one below the Z key. On all of them but bottom one, they were originally hard to see. Not sure how I found them but upon closer inspection, more and more were broken. The bottom one actually sticks up some.
My only concern is that they are going to get worse and totally break off and then free for all on dust and dirt in actual keyboard. These silver strips look real cheap. Anyone else have broken ones in their keyboard? How have you solved the issue? Can they easliy replace just the keyboard at the tech center? I have seen OEM keyboards for sale too but not sure I want to try that myself. I am going to call At&t but not sure if they will do a warranty swap for this. My wife has the same phone and hers are all fine and intact. I think parts of this phone were made on a budget. Bad design with the keyboard.
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Feb 5, 2010
im using a bb bold 9000, and after a years use, the keyboard light seems to be getting dimmer and dimmer. any suggestions on how to get it back like the way it was?
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Aug 29, 2010
Of the three blackberrys i have owned and used (9000, 9700 and 9800) i have to say i think the 9000's keyboard is by far the best of them all. I am on the 9700 right now and really miss my 9000's keyboard. It felt so much more roomy and comfortable to type on. I wish they would make a larger phone like the 9000 again. IMO it had the best keyboard, best sounding speakerphone and of course that nice large screen.
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Feb 26, 2010
I have a new Bold 9700 from T-Mobile running stock OS and once in awhile I get the message the keyboard has locked itself, soo, I then have to unlock it by pressing the two prescribed keys. Why is this happening and how can it be stopped?
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May 24, 2010
I'm a fairly fresh Blackberry convert and I'm absolutely loving my Blackberry Bold 9000 and having an amazing keyboard that worked extremely well, for a bit.
Lately though, the keyboard is WAY too sensitive all of a sudden, many times while I send a message I have to constantly correct errors where I thumb a key and it responds by typing that letter twice. The same exact thing is happening with my menu key, I press the menu key and I quite literally am "moving" an icon around my menu screen as it registers that I hit the key twice.
I've had this Blackberry for TWO weeks and though I'm loving it this is a serious problem and starting to get on my nerves. I contemplated thinking if it was just my typing but this happens so subtlety I ruled that out fairly fast. I really have no clue what's going on and tried playing around with the "key rate" settings to no avail. Unfortunately a return isn't really an option as I bought this mobile new online and am starting a contract with my company soon.
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Jul 18, 2010
Since my last software update on my BB 9700 I can't lock my keyboard.Now I have v5.0.0.593 (Platform 5.1.0.147).The Icon "Lock keyboard" is not longer on the desktop and I can't find an alternate to lock my keyboard.Why? I want lock my keyboard.What can I do?
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Apr 5, 2010
My keyboard isn't working. Whenever I type on the keyboard it types multiple "b's" and freaks out a little. For example, I typed the word "phone" and it displays "Phbbbbbbbbobbbnbbe" Any solutions?
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Jun 23, 2011
So my blackberry bold is locked and the keyboard won't respond. I've tried removing the battery but when it reboots the keyboard locks up or the screen just goes black. No water damaged has occurred.
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Aug 30, 2012
My new Bold 9900 has a bug that interferes with typing. It occurs in all applications (eg SMS messaging, typing in the web browser, email, logging on to an application, etc. The specific problem is:
1. when i press "p" it types as "xp" - eg "happy" comes out as "haxpxpy"
2. when i press "x" it types as "xp" - eg "hex" comes out as "hexp"
3. when i press "b" it types as "b" then "enter" - ie "big" comes "big"
4. pressing the "enter" key generates a "b" followed by and enter.
- I have the latest software on the device.
- I have performed the battery out while powered on reset.
- I can't call any blackberry tech support (is there a number or email address?)
- the problem came after my first day of use; it went away temporarily (for 1 day) after I reinstalled the asian character support applications on the device using the Desktop Software on my Mac. It then returned and I am living with it. Unable to text, email, type in passwords to websites...essentially, the phone is useless.
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Sep 29, 2011
The phone is currently locked (security code) and it is asking me to type in "blackberry." Unfortunately, the "a" button does not work and I am unable to unlock the phone. I have tried a hard reset (removing the battery) but have not been successful.
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Jun 22, 2012
All of a sudden the right side of the keyboard won't work. I have tried taking the battery out while it is on to reset and no luck.
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Nov 5, 2012
some letters flip each other in my bold 9700. when i press q it becomes a and w becomes z.but the numbers and symbols are working fine.
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May 3, 2012
Bought Blackberry Bold 9900 and have one of those defective holsters because upon inserting the phone into the holster one of the keys got ripped off. When I went with the guarantee to the store. The key is still press-able; the people from the store told me that the keyboard must be changed with the underlying circuit board.
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May 31, 2012
could some let us know how we can unlock a blackberrry bold 9780 when there are 0 attempts left to put in the MEP code?
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Jul 28, 2011
This is my first time using these forums I'm just wondering howcome I can't find the live chat to speak with a RIM rep?? My 9780 won't let me unlock my phone. I tried it through the settings and also with a different SIM card and it said incorrect code 4 times.. I called my carrier and it is indeed the right code
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