BB Bold 9700 :: Video Playback With Delay Between Audio Or Dialogue
Jan 14, 2010
I just got myself the Bold 9700. Ive managed to load movies into it and they work fine except one minor glitch. Now the pic quality is brilliant and there is audio too but the only problem is that there is a few seconds delay between the audio or the dialogue and the actual scene. The audio is 1 or 2 seconds later than the actual scene.
Also when i first loaded video files into the phone and i played the file for the first time i got an option "optimize screen for playback" Upon selecting this option the video got into full screen mode but now i just do not get this option and the videos r really very small so i'am using a software where i have to increase the resolution that fits into the screen.
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Feb 16, 2016
Came from LG G4 that didn't have these issues with the same apps.
Sometimes the audio will work fine (notice this more when I'm on WiFi) but sometimes, in all apps (snapchat, facebook, regular gallery view) the video will play but the audio will cut in and out.
Not sure what it is. Phone is rooted (systemless) and is running the EX Kernel. I didn't mess with the audio settings in the EX Manager...
This is a huge issue for me as I spend a lot of time on Snapchat, Instagram and YouTube (I'm a vlogger, etc.).
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Aug 17, 2015
I have just purchased a Z3 after upgrading from a Z1. When recording a video the audio follows around 2-3 seconds after the image. I have tried on my z1 but there is no lag as there is on the z3.
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Dec 14, 2015
I recorded videos recently (in UHD 4K) and transferred them to my PC. When I attempt to play them back I can hear the audio but I get no video! Do I need a codec for this?
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Jan 1, 2015
Any time I play a video on my phone, the audio is at least 2 seconds off.
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Feb 3, 2015
Whenever I playback videos on my S5, with headphones on, the audio cuts out after a few minutes, but the video continue to play.
Like the volume automatically mutes itself randomly. And I would have to restart whatever media app I'm using and start over from where I left off. This only happens when I use headphones and I have tried several different ones. I usually use the in-ear samsung ones that came with the phone or my sony ones. Both are standard headphones. I don't have any wireless or bluetooth headphones. It never happens on loudspeaker.
It happens with media on my phone, sd card, whether I use WIFI, 4G , 3G or Flight Mode. It also happens when the phone is charging or using the battery.
I have done a soft reset, factory reset, and also removed every 3rd party media player app.
It doesn't happen when I play games or when I listen to music on the Music App.
Phone Model: SM G901F Apps affected: MX Player, VLC Player, Soundcloud, Youtube, Video Player.
This has been annoying me for the past several weeks, I've had a Galaxy Ace, Ace 2 and Mini 2, and never had this problem before. My brother has an S5 Mini, and we have the same 32GB sd model, and he has no problems with his phone. So it's not the memory card. I watch a lot of movies and stream a lot of tv shows, when I'm home and when I commute.
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Aug 14, 2011
I have a storm 9530. I downloaded a movie in avi format but when I play it, it only plays audio-no picture.
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Jun 20, 2012
In some of my recorded videos there's an audio hickup when I play them back. The length of this hickup is just a split of a second. The image of the video doesn't have a hickup and continues playing.
Info:
iPhone 4S, iOS 5.1.1
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Jan 3, 2010
I downloaded an episode of my favorite TV program so I can watch it on my BB while on the plane or waiting at the airport tomorrow but I just noticed that right from the getgo, the audio and video do not sync. I've found similar threads but they relate to the Bold 9000 and the Curve 8900. Is there a way to fix this?
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Mar 31, 2015
My Z3 seems to have a lot of issues with video playback. I get garbled green artefacts and play often stops with audio carrying on.
I get this in YouTube, Facebook and the Movies app.
I've tried full factory wipes and all the available updates. Issue remains.
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Sep 17, 2010
I am getting no video during Xvid video playback, but the sound plays back fine. This file played fine on my former Curve 8530, but not on my new Bold 9650.Is there something i am missing?
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Jun 20, 2010
I have audio through the headset or speakerphone with no issue but none through the handset. Did a battery pull but that did not resolve the issue. I also just upgraded to Rogers OS 5.0.0.743 not sure if this is what caused the problem.
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Jun 18, 2010
I have a BB 9650 with O/S 5..0.0.975.Main issue is that the voice and video of a video file are not in sync. The video plays slower than the voice. I believe that it is true for all video files. They were all loaded via BB Desktop Manager and all the files have the same extensions (MP4). They play fine on my computer.don't tell me to load O/S 6.0. That OS does has so many bugs that it is useless. I have loaded it twice over the course of 6 or 7 months and both times it simply fails to function properly.
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Jul 8, 2010
Does anyone know why bbm has an occasional delay in message deliveries, sometimes for hours at a time? Phone is in 3G coverage area with full coverage.
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Jul 9, 2010
I received my upgrade on Monday - a shiney new Blackberry Bold 9700. After setting it all up and getting the phone how i liked it, I started to notice problems........
My Blackberry messenger either didn't work or sent & received messages hours after they were actually sent.The internet was painfully slow if it loaded at all.
If I tried to make calls it would rarely work either taking forever to connect or when it did try to connect, I would hear a triple beep repeatedly as though there was a problem.When people tried to call me, they would go straight to my voicemail even though I was not on a call and had full signal.
My network provider immediately agreed to replace the handset and get me a new one out the next day and today I received the new handset. I've come home, tried to make a few calls on the handset before setting it up and all I am getting is an SOS symbol where the signal symbol should be and I am not able to make calls or do anything else.
I tried to restore the backed up file from my last handset and although it restored my numbers & text messages as well as my background image & alarms, it has not restored my programmes that I had installed and it has not restored my email and facebook settings. Am I doing something wrong or do I have another faulty handset?
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Aug 29, 2010
i have two hotmail ID and both of them have a delay of about 10 minutes !! any clue or fix to this issue?
Wheras GMAIL is INSTANT..
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Feb 2, 2010
There is a delay (~300ms) in the incoming audio stream when using the built-in sip client. i've spent days figuring out its cause. tried with a local sip registrar ([e72] [linksys spa921], both on the same lan) but the latency is the same. pings to the phone are in the 20ms range, so this couldn't be the source of the delay. i've played around with the codecs (g711, g729) and jitter buffer settings, and it didn't help either. my conclusion was that it must be the nokia sip stack which introduces the latency. then i installed fring and nimbuzz (i think they have a proprietary sip ipmlementation), same latency again... at last i wrote a simple j2me ping-like application to test the socket connection performance to my pc, and all the packets arrived in <30ms.
do you have any ideas? btw, does anybody know if the engineers at nokia were smart enough making it possible to focus the camera when the optical navi key is disable.
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Apr 2, 2012
When I answer the phone there is a silence and only on the second time of saying hello can the caller hear me?
Info:
iPhone 4S, iOS 5.1
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Oct 22, 2010
I can not play audio files and videos on my bold 9700.I'm not able to play my own videos made with the blackberry.I messagge says me "unable to play content".I take off the battery, but nothing changed...when i start the blackberry an error message comes to me "uncaught exception: provider of browser contens for MIME-Type video/3gpp already registered.I have no idea what to do?i never changed a the settings of my blackberry.
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Jul 25, 2011
I have a 2010 Mazda Speed 3 and I hear this is a common problem. Phone calls are fine but media playback has a 3 second delay with Bluetooth in the car. I don't have this problem with other Bluetooth speakers or ear pieces.Is this delay a common problem for vehicles or is it just MY vehicle?
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Oct 18, 2011
Is there a way to get headphones to playback in Stereo mode? I've tried the earbuds that came with the phone, as well as an old set of Sony Stereo headphones I have - listening to music downloads from the Spotify App as well as just using earbuds/headphones in normal phone mode (calls, voicemail, etc) - both only playing in Mono mode (no sound at all from left channel, only right). I'm using a 3.5mm adapter, if that makes a difference?
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May 7, 2012
I have a black unlocked 64 GB iPhone 4S. It runs the iOS 5.1. No jailbreak, I bought the factory unlocked model. Lately my iPhone's battery seems to be draining too fast. I played music with Beats Studio, and after like 10 minutes the battery dropped 2%. It can standby up to 10 hours and 4 hours of usage from 100% to 30% of the battery. Should I replace the battery? When the battery is low the battery seems to drain faster. Before, I also used PING but it didn't drain as much as now.
Info:
iPhone 4S, iOS 5.1, Black, 64 GB
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Jan 8, 2010
Does the Motorola HS820 Bluetooth Audio Headset work with the Blackberry Bold 9700? It is not clear to me if only Blackberry bluetooth devices work with the Bold 9700, or any bluetooth device. With the Bold 9700 recognize to ask for the four digit code when first aligning it with the HS820?
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Nov 19, 2011
I loaded "Fallen" by Evanescence onto my phone. Initially I was pleased with the audio quality, but the instant the bass cut in, I was horrified. It was noticeably distorted.
It wasn't playing particularly loudly, so it wasn't a volume issue. Turning the volume down didn't help.I was listening with Sennheiser EH1430 headphones, which are perfectly adequate.The audio tracks are 320Kbps VBR from Amazon MP3. The music sounds great through my HiFi, so the tracks are not distorted.I compared the MP3 files on the phone with the originals; identical.
So, am I just out of luck, or is there anything I could try?
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Jul 5, 2010
Can a BlackBerry 9700 Bold play an iTunes purchased aac audio file?
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Jun 30, 2014
I have a new HTC one M8 and a 64gb sd card. Last week my phone deleted an album that was playing fine. Put the songs back on the phone, played for a couple of days and now says that won't play - "unable to play this type of audio file".
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Feb 21, 2010
I'm on vacation at the moment so I'm unable to compare both phones at the moment but for the people who have both phones could you tell me which phone has better vid recording? Specifically the quality of the video, if it's fuzzy or sharp.
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Mar 28, 2012
This happens in both third-party and music apps. I have been having problems with my earbuds lately and I'm not sure if the problems are related. I hope that it's just a setting.
Info:iPhone 4S
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Sep 6, 2010
I am trying to figure out if there is a way I can enable audio at the device while the headphone jack is in use. The reason is, I am using my headphone jack to record the call to an external recorder. But I of course need to be able to hear the caller too. Is there a way?
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Feb 11, 2010
Just activated my new Bold 9700 with Bell this morning. Everything works except for the email audio alerts.I'm quite frustrated with it as I have tried many solutions, hopefully a tech rep here can provide a method that I have not already tried.
When I receive an email, the LED light comes on, the red asterisk appears in the main message section but there is no audio alert. I have the profile set to normal, sonar ping as the audio choice and set to always on inside or out of holster. This all started after I tried syncing with the contacts of my old device, a Blackberry 8830 with Bell.
Here is a recap, in chronological order.
-9700 activated, voice calls work, classic phone ring tone works, went to BIS site, set up my two email accounts with Gmail and Yahoo. Received messages and email audio alerts.
-the problem started once I synced my old 8830, version 4.5.0.127 with desktop mgr and transferred the address book and BB msgr contacts to the 9700.
-the email audio alerts stopped working on both gmail and yahoo, still getting the emails though. Strange because when the audio alert worked, the red asterisk indicating a new email would appear on both the message section and the gmail/yahoo message section. With the audio alert not working, the red asterisk only appears in the message section.
-at this point, the 9700 is running on v5.0.0.3 something
-the sync also failed to transfer the 8830 address book phone numbers to the 9700. The names and email addresses were transferred but no phone numbers.
-changed the profiles by selecting a different audio alert, turned the wireless network off and on, removed the battery for 5 minutes and re-booted. Still didn't work.
-wiped the device, set up the email again, email audo alerts still not working.
- at this point, I returned to the dealer for help. They used their desktop manager to sync with my 8830. Their sync worked better as the phone numbers were able to transfer over. Again though, no email audio alerts.
-dealer spent 90 minutes, yes 90 minutes working on my device. He did the same methods I tried......twice. They wiped my device.....twice. Updated the service books, changed the normal profile to a alert tone other than sonar, still not working.
-store was closing so dealer suggested I remove the BIS email from the old 8830. Keep in mind my 8830 and 9700 have different mobile numbers on seperate accounts.
-return home and decided to do the opposite of the dealer's suggestion, I deleted the BIS email (through BIS site on my PC) on the 9700 instead of the 8830 and registered it again. It worked!!! Getting email audio alerts on both email accounts!!! Now sync it to desktop manager for back up, once I do it asks if I want to upgrade to v5.0.0.423. I back up my profile and click ok.......bad idea. Once that happenned, the email audio alerts stopped working again.
-restored the back up data I just saved, email audiio alerts not working. Then removed and re-added the BIS emails again, plus updated new service books and audio alert options in normal profile.
-repeated battery removal, turning network off and on, no luck.
As of this moment, I have a 9700 with v5.0.0.423, updated service books and two BIS emails (gmail and yahoo) that are still not giving email audio alerts. Is this a software issue or a defect within my own device? What can I do to correct this? It's imperative for me to reply to my BIS emails in a timely manner so the email audio alerts are a must for me.
Also, my 8830 was on a BES up until four weeks ago. Now it's on BIS only although one of the BES settings is still present and I haven't been able to remove it. I'm talking about the password security feature, the 8830 always asks for my pw to unlock it. Haven't been able to disable it from the security options screen.
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Mar 8, 2010
Is it possible to go to a radio stations' web site and use their streaming audio or 'listen live' feature? I had no problems doing this with my last smart phone (Samsung). Apparently the BB platform doesn't support streaming audio. Why not is my question and is there an application to remedy this. This is my first BlackBerry and although I really like the phone.. the user interphase leaves a lot to be desired.
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