BB Bold 9700 :: "Call Failed" And "searching For Network" Messages
Feb 17, 2010
Just got my Bold for Christmas and it's just been the greatest phone I've had so far. I decided to leave the OS as is (5.0.0.423) and only installed apps I would actually use (Google Maps, Trapster, ScoreMobile, Poynt, QuickLaunch and WeatherEye as well as the Bottom 8 theme). Everything worked amazingly on my phone until 2 days ago.
Sometimes (7-10 times/day) when I dial a call it says "Calling" for about 20 seconds then says "Call Failed". Sometime I have to retry up to 6 times to be able to make my call. Very frustrating.
My next issue (that appeared almost simultaneously with the 1st one) is that I literally just loose the network. The phone will say "Searching for network" for 4-6 minutes then find it back. So many calls missed and frustration !!!!!
Now to help anyone that might have a solution for me here are some facts:
- I own a Bell unlocked 9700 (using it on Fido network)
- OS v5.0.0423
- Only installed apps and themes are listed above
- My SIM dosent seem to be loose in its slot (one of my older BB's had that problem, cardboard fix!)
- My wife is on the same network with a BB Pearl Flip and dosent loose the network
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Jul 21, 2010
Just wondering if your bold drops calls as frequently as mine does. it seems that sometimes the phone decides to act up and gives me a 'call failed' message whenever i try to make a phone call. I always check how many bars i have and its usually at 4 or 5. sometimes a battery pull fixes this, but other times, the problem is persistent. my old bold 9000 had the same problem, so i'm not sure if it's at&t or blackberries in general.
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Mar 24, 2010
My Wifi works fine at home(WEP protected router also), but when i enter the right WEP password to school's network, it gives "Failed to associate with the network message"? School's instruction for mobile devices to connect is simple, simply scan and connect with the case-sensitive WEP.I checked and checked and checked i have entered the right WEP, theres just no go.anyone else experieced this? how do I solve this?
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Feb 22, 2010
I got my 9700 abt 6wks ago, everything was working fine, Then abt 2 weeks ago I started getting "Call Failed" when trying to make calls. Now I get it 90% of the time, and after investigating I can not receive incoming calls either.I have contacted Orange who say it might be a network / location issue, but not sure and have not had any other complaints? However I have not moved and I get this all the time in my house, where as 6weeks ago it was fine. And also when connected in the car driving around in different areas to my home town it still happens.It seems to be a bug on the handset as my signal strength is full 5bars, 3G displayed, etc. Setting under NETWORK MODE - 3G & 2G, if I set this to just 2G then this fixes it!I am running v5.0.0.351 (plat 5.1.0.98).I have tried hard resets, wipes etc, and I finally got Orange to sent me a new handset.Still not working! I have also down loaded and installed what I think is the latest firmware update available for the 9700 from Jordan v5.0.0.442., still no fix so reverted back to v5.0.0.351.I think it might be that I have a weak 3G signal where I live, but switching over to UMA and connecting in my house through this still does not fix it? Is there a known bug that the 9700 gets confused/freezes when trying to switch in and out of 3G/2G/UMA coverage? From Googling Call Failed BB 9700 etc it seems that there are a few others out there with the same issue??? Any help how to fix/what firmware works etc It is driving me crazy because I do not recieve calls, sms etc either!
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Dec 17, 2010
I bought a second hand bb 9700 3 months ago. I had the phone on pre-paid BIS + Airtime so I could have access to the internet, bb messenger, gmail email, and phone-related uses. The phone worked fine with no issues whatsoever. Last week, I tried calling someone and received the message - Call Failed. I thought it was credit so I tried loading airtime on the phone. When I did that I received the following message: Supplementary Service Error: General Error.
It's been 1.5 weeks and still the phone does not work: The phone has perfect coverage indicator. The phone has working BIS, BB messenger and internet. The phone cannot work the telephony part of it - calls (outgoing/incoming, SMS, MMS). I cannot call anyone, cannot check Voicemail, cannot load airtime. I have tried re-sending service books, hard reset pulling the battery out, manually registering with the wireless network.
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Feb 21, 2010
I have a 9700 with the tmobile network, and sometimes even though i have full 3g coverage my phone, will tell me that my call failed..I will dial a number then experiance a long silence period and then i message will come up on my phone with "call failed". I am running the .442 operating system on my phone. any tricks or tips on how to solve this?
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Jun 29, 2010
I cannot figure out how to hide everything in my messages folder except call logs. Is this possible?
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Jun 30, 2012
I recently got a Bold 9900. For the first two weeks that I had it, it was unable to connect to my home WiFi network. The message 'Failed to associate with network' appeared when I tried to connect. Then it managed to connect to the WiFi itself without me interfering. However after 1 week it went back to the original situation.
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Aug 9, 2011
I have a BlackBerry Bold 9650 that i am using for with wifi so that i can still use my bbm i was working fine until 2 days ago and hasnt been a ble to connect to the wifi that i am using i can connect to other hot spots but not the one in the building that i live in i am using a LINKSYS WRT120N router. I have had our adminstrator reset the router and the modem. I have also tried taking the the battery out of my Blackberry for an extended period of time, and I have also tried to manually connect to the network and i still get the same error. If it helps i am in currently deployed and i dont have service with verizon i was just using my wifi connection.
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Jul 17, 2012
I started using my blackberry 2 days with other network I don't have a problem, connected to wifi, I download blackberry application. But I change it to new sim card and purchase the BB unlimited social service, I can connect to yahoo messenger, facebook, blackberry messenger same as the previous one but I cannot connect to wifi at home, I try manually as well. I call the network (etisalat) they ask me to delete the wifi from service book then reboot the blackberry I did it 2 time,& still not connected.
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Aug 20, 2014
my iphone always seaching network
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Jul 2, 2014
My iphone 4s keeps on searching for network. Initially i thought there might be a problem with the SIM i use. I tried using my sim in other iphone and it worked.
Other sim, they worked on my iphone. What could be the reason?
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Sep 30, 2012
My Blackberry Bold 9900 keeps giving me "call failed" and ''authorization failure" messages when trying to make outgoing calls.Only if I reboot the phone, the call goes through. My network provider already replaced the first bold 9900 with the same problem but now that it is happening to the new phone, I think something else is causing the problem.
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May 4, 2012
i've just got my Blackberry bold 9900, However when trying to transfer a call, and select complete transfer, it says cal transfer failed, I've searched around for help via google but can't seem to find anything.
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May 26, 2012
I turned my iPhone 4s on this morning and it has been 'searching' for network ever since. I have this problem a lot and it sometimes takes 24 hours to get my network (O2)
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May 3, 2012
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Sep 4, 2014
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Sep 10, 2014
My iPhone doesn't connect to my network anymore. I flew from Europe to the US a few days ago and it worked just fine in the beginning, but when I went on the subway and lost reception it didn't come back. A quick restart of the phone worked the first time. Now it happened again yesterday when I went on the subway and the reception hasn't come back since....
The Phone never asks me for the PIN if I restart the phone, even though it should and all it says is "Searching....", even if I remove the SIM it says "Searching..." instead of "No SIM".
I can still use Wifi though!Here is what I've already tried:Restarted the phone several times (both regular and the two-button way)Reset all settings
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I have tried a different sim card of a different carrier, so it's definitely the Phone. I really want to avoid to delete everything.
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Sep 7, 2014
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Jun 24, 2014
I am having an iphone 4s which after updating to ios 7 doesnt receive any signal and displays as searching all the time!
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Aug 23, 2014
i have tried updating it and it came back on then went the same today can only use wifi
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Apr 19, 2010
I wasn't too happy today when somebody rear ended my car and I was trying to make important phone calls..."WiFi preferred" selected, but the 9700 (OS 593) choose a 1 bar UMA over a 4.5 bar cell signal... Failed calls galore... Literally had to stop what I was doing and tell the 9700 to use the obviously better cell signal...
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Apr 18, 2012
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May 8, 2012
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May 15, 2012
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Jun 24, 2012
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Sep 1, 2012
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Jun 5, 2014
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Sep 10, 2012
I've only had it a couple of weeks and it has now started turning itself off during calls. So far this hasn't happened at any other time, only during calls.
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Jan 4, 2010
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