IPhone 5s :: IOS 7.1 / WiFi Drops After Frequently But Shows Connected
Jun 2, 2014
Since the time I purchased my iPhone 5s, I have been facing this problem with Wi-fi. The first two times I went to the customer service, I was told it could be a problem with my modem. Even I thought my modem is the problem, but my andriod mobile does not give any issues as such. The problems I am facing with the Wi-fi is listed below.Â
1. Wifi shows connected, but actually it is not connected. I have too reset my network connections to use the internet. Even then, after some time it stops working.
2. After resetting my network, it works fine for some time, then it disconnects automatically.
3. The wifi speed is very slow compared to my low end andriod phone also.
4. Because of this, I cannot use apps like Facebook, WhatsApp, iPhone AppStore properly. I need to renew lease or rest my network.Â
I have been to the AASP (Imagine, Forum Mall, Bangalore) three times now and everytime they tell is the problem has been rectified reinstalling the software and tested using multiple wifi networks. All they do is reinstall the software and reset the network. It works fine for a day or two. Then the problem starts again.Â
Is there a software to identify if the Wi-fi is connected or not (Other then the icon on the home screen). I want to monitor when it drops, so that I can actually report this the customer service, so that they rectify the problem. Reinstalling the OS is not the solution for this, which solves the problem only for a short period of time.
Info:
iPhone 5s, iOS 7.1
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Mar 24, 2012
After upgrading to ios 5.1 on my 4s wifi drops and 3g network suddenly drops and shows edge connectivity
Info:
iPhone 4S, iOS 5.1
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Aug 8, 2015
What would cause my wifi calling to drop frequently on my new LGG4? It will post a notification that wifi calling cannot connect so I go to the setting bar, disable wifi calling and turn it back on. It will come back on and work fine for a day or so and then it randomly disconnects again. It will transition from home to work with no problems also, just randomly disconnects at either location every now and then??
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Jun 12, 2012
just got rounf to updating my iphone 4 to 5.1.1 from 5.0.1. ever since i have experienced a problem with the internet.
the wifi symbol will always show when near the several wifi spot that i visit. but when i try to use emails/safari/Internet/apps(that access the net) it will say no connection or internet. if i turn off the wifi and then turn it back on the emails/safari/Internet etc. will work for a while till i leave the phone for a couple of mins.
when using safari and mail the the circle(next to wifi) cycles around but then shows ("cannot open page...safari could not open the page because the server stopped responding".)
never had a problem before till the update. i have tried reinstalling a fresh copy of ios 5.1.1 while in dfu mode. clearing network settings, setup the iphone as a new iphone(not restoring from back up)
info:
iphone 4 (8gb), ios 5.1.1, t-mobile
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Jun 17, 2014
I have been using my iphone 5 since the last 9 months. The wifi just worked fine at home when connecting with the wifi router. It also worked fine everywhere I went where there was a wifi zone. Since the last 7 days or so I am facing a sudden problem. When connecting to my home Wifi, it shows full signal strength, yet the internet connection drops. At times, even whatsapp does not work, cannot send images most of the times. Apple store, iTunes and emails stops working mostly. I have reset my wireless router recenty and still this problem persists. There does not seem to be any problem with the router because other devices like my laptop and other mobile phones are working fine with wifi.
Info:
iPhone 5
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Feb 22, 2012
Typically when I am connected to wireless the 3g still shows but in white. Now when connected to wireless the 3g drops and only comes on when I turn off the wireless. Any ideas if this is normal after the update?
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Jun 10, 2012
iPhone 4 wi-fi not connected, shows network but unable to join
Info:
iPad 2, iOS 5.0.1
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Feb 2, 2012
Since the last update with 4G turned on it shows connected in the notification area even though it is not connected and wifi is connected.
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Jun 18, 2012
I have a BlackBerry Storm 2 9550 3G CDMA WiFi OS v5.0.0.1015 Bundle 1656. This phone was with Verizon previously and I have no present carrier. I want to take this phone to Europe to work WiFi and possibly a European Sim Card. I worked with Verizon and the phone is unlocked. I took it to Verizon, and they, as I had done, connected to a WiFi network (ID above clock in white), data and roaming turned off, and received a "success" on setting up. I noticed the "WiFi" symbol is a dull white, as opposed to the network name which is bright white. I go to the browser and it allows me to put in a URL, but when I try to go there, "Internet is not available, check with provider". The browser is set to Hotspot. I have removed the battery to no avail, and have done a security wipe, but the results are the same.Is there a setting I am missing, or something else basic I have overlooked?
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Jun 19, 2012
I'm running iOS 5.1.1 on my 2-year old iPhone 3GS. I've had this problem for almost a month now, where all my apps (including the native iPhone apps like messaging, contacts, mail) crash often. When I'm on a phone call, even the call screen crashes and returns to the home screen. In addition to apps crashing, the battery drains ridiculously fast (fully charged iPhone dies in about 2 hours). After various experiments I conducted, I figured out that this doesn't happen if I'm not connected to either wi-fi or 3G.
Info:
iPhone 3GS, iOS 5.1.1
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Apr 19, 2012
My iPhone is on the Bell network, along with 3 other iPhones in my household. We have WiFi and the phone indicate that they are connected to the WiFi when we are in the house. However, my bill from Bell indicates several instances where the phones (all 4 at different times) are connected to the 3G network for 24+ hours at a time. Additionally, it shows the phone connected twice during that time period (as though there were 2 different sessions at exactly the same time, but with differing amount of data connected)
The explaination that Bell gives me is that there are 'minimized' applications still working on 3G even though the phone says it is on WiFi, and that each of these opens its own 'connection'My understanding of cell technology is that the phone can only access one method of Internet connectivity at a time, and that it can be explained as a 'pipe' or 'straw' carrying connectivity and all of the data. I have never heard of a phone that can access two different types at the same time, nor one that uses separate 'sessions' at the same time of either type of connectivity.
I would assume that I turn on my phone in the morning and I am in my house, it indicates WiFi, so I can browse the web, collect my email and update my Facebook on that 'session' that lasts 4 hours until I leave the house. Now my 3G kicks in and the email that I still have open now collects through the opened 3G session, as well as the page I left open downloading something.When I get to work and enter my WiFi area there, the session would then collect my email through WiFi again, and my download as well.
Info:
iPhone 4, iOS 5.1
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Mar 13, 2012
Wifi drops every 30 seconds we have a second iPhone 4s with same os and this one works fine? What can we do is this a hardware are a software problem?
Info:
iPhone 4S, iOS 5.1, Wifi drops every 30 seconds
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Mar 21, 2012
I have an iPhone 4S purchased in November, 2011. After the upgrade to iOS 5.1, the phone will not stay connected to the wi-fi at work for more than 1 minute. My iPad has no problems keeping the link. All others that I work with have no issues staying connected to wi-fi. I restored the phone to it's original settings and tried but I still have the same problem. The phone works fine with my wi-fi at home. I've worked with several specialists at work and they have had me try many things to get this to work.
Info:
iPhone 4S, iOS 5.1, 32 G, black;
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Apr 10, 2012
My 4S won't stay on wifi after updating to IOS 5.1. It will join my wireless network, but it won't stay on, it always reverts back to cellular data. I'm also having some issues with iMessage "send failures" whenever I try to send a picture.
Info:
iPhone 4S, iOS 5.1
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Dec 2, 2014
My iPhone 6 Plus refuses to automatically connect to my WiFi at home almost every time it goes to sleep and I wake it back up. It is getting very annoying that I have to constantly reconnect it.
Info:
iPhone 6 Plus, iOS 8.1.1, AT&T Black 64GB
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Jun 6, 2012
While navigating the Motoactv Site, I frequently see (often several times per session) "An internal error has occurred. " Sometimes the refresh button fixes it, but often I have to log out and back in, which is a pain when it happens several times in a browser session. Screenshot attached. I am on IE 9 both 32-bit and 64-bit.
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May 21, 2012
I think the content of this forum shows that there is clearly a problem with iPhone 4S / IOS 5.1.1 and Wi-Fi. My Setup: I live in an awful house for Wi-Fi - not only is it spread-out, but it also has metal sheets laid across every floor to reflect under floor heat upwards and, of course, to kill Wi-Fi signal dead. To get decent coverage I have 1 wireless router and 3 access points all using the same SSID and password, but using different channels (separated as much as possible physically and by frequency). The four units are connected by wire (over the power lines). This setup has worked fine for several years. It still works fine for my iPhone 3G, iPad 1, iPad 3, Squeezeboxes, MacBook Air, laptop PCs etc. (I program and use this kit for testing as well as playing).
The Problem: The Saturday before last I bought an iPhone 4S to upgrade to (as my trusty iPhone 3G was broken (I dropped it :-( )). The iPhone 4 connects to the Wi-Fi nicely (so its not a security issue) but drops out after a few minutes and then refuses to re-connect. I am current still testing, but I believe it also drops out if I move in the house from one AP's strong area to another's. I suspect it hangs onto the weak channel and refuses to change. If I walk back to the AP that I originally connected to it re-connects. I never had this problem with the iPhone 3G. I still don't (its repaired :-) ). And I am now testing by taking both phones with me as I roam about the house. Both phones are running IOS5.1.1 and the 3G works perfectly whilst the 4S drops out and throws a hissy fit. how to tell which Wi-Fi channel your iPhone is connected to? If I could find that information I could test my theory about the roaming not working. When making suggestions please remember that all my other devices work just fine, including my iPhone 3G which is physically touching the 4S that won't work. Therefore I may be a little sceptical if anyone suggests I upgrade the router (which I can't because its a Virgin one and updates automatically).
Info:
iPhone 4S, iOS 5.1.1, Possibly to do with multiple APs
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Dec 5, 2014
WIfi connectivity is working fine with other devices including an iphone5. New iphone6 auto connects randomly and disconnects randomly.
Info:
iPhone 6, iOS 8.1.1
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Sep 1, 2010
Seems that they closed whatever they were using to allow syncing by wifi.The device shows its "Ready to Sync" and the status bar on top shows its connected but the phone never shows up in iTunes.I am sure it's nothing more than a software update, but if you use it religiously, you might want to hold off.
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May 27, 2012
I took a 30 minute video of my sons kindergarten graduation on my iphone 4s and it shows up on the phone in the camera roll. When i connected it to my computer to tranfer this video to itunes it doesnt show up anywhere, except in my camera roll on my phone. ive transferred many videos and cannot figure out what im doing wron with this one.
Info:iPhone 4S, iOS 5.0.1
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Aug 4, 2012
my x8's wifi disconnects frequently from a network conncetion,even if i set my wifi sleep policy to never.
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Apr 11, 2015
Having issues with 5GHz wifi becoming unresponsive and needing to be turned off and immediately back on to kick it into working? I've got Smart Network Switch and Download Booster (switch to mobile data if wifi is no good; use wifi + LTE) both switched off, so they shouldn't be a factor..
I even switched them back on and then off just to be sure that they were in fact off.After a painful day spent trying to transfer data to the new phone, and installing all of my usual apps - having to disable and renable wifi at least 50 times throughout the day - I decided to switch from using my 5GHz wifi to 2.4GHz (same router), and it now seems fine. Switching back to 5, and I end up back with the same result - wifi will work fine for a while before stopping.
My Galaxy S5 has no issue using the 5GHz (and neither do any other devices I have), so it doesn't appear to be the router (Asus RT-AC87U) at fault unless there's just some compatibility issue with the S6.
Phone is G920I (Australian version, 64GB)
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Aug 25, 2012
I currently have a curve 9300, and my service provider is Telus Mobility. I am connected to wifi and up till about 3 days ago everything was working fine, now it shows I am connected, but I can only get on internet for about 5 mins, I have to shut off all my connections then reconnect them for it to work again.
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Jun 27, 2015
Every time that I have been connected to WiFi my phone drops 3G connection.
The only way to get it to reconnect is to restart the phone. After restart the 3G is working perfect for as long as i have been able to test it, but as soon as i connect to WiFi it stops again.
Model: D6633
Android: 5.0.2
Mobil operator/supplier: 3 Sweden
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Jan 12, 2012
My Z5P Â drops WiFi constantly. Looses contact, everywhere. In 5min it can happen 3-5times.While no one else with for example Iphone looses.It also happens frequently in public wifi places, and its really annoying.
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Feb 26, 2012
I bought a new Verizon 8830 World Edition unlocked from ebay. I confirmed that its unlocked from MEPD command (although it says Network: ''Inactive'' instead of 'disabled').I tried using various GSM network SIMs (India) in it and everytime, it shows an active tower and full signal levels and displays the name of the network correctly. It looks as if its connected to the GSM service at full signal.However, placing calls fail and any call made to the number gives a 'Switched Off' message. i have tried: Battery pull & Wipe out.
About: v4.5.0.186 (Platform 3.4.0.59)
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Nov 16, 2012
I have a 920 that has given me fits since I got it a week ago. I have had this happen at several hotel, work and home locations.What happens is that at some point during the day, I want to connect to the Wi-Fi whereever I am at. So I turn on the screen, go into Settings/Wi-Fi and I am not able to connect to anything.The Wi-Fi option is turned ON but the toggle for it is grayed out and you cannot change it (to ON or OFF). Also, there is a progress bar scrolling across as it indicates "Searching". It will stay that way for HOURS if you wait that long.I also noticed that if I go to Bluetooth settings at this point, I cannot turn that On or Off either (although the toggle is not grayed out).The rest of the phone and app functions work normal at this point.The only way to get WiFi or BT working is to reboot the phone, then everything will work for a while and at some point in time, this will happen all over again.
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Jun 8, 2012
We have 4 droid 3 phones here. The one I updated to 5.7.906 will now stop showing blue bars of wifi strength at the top of the screen after some time ( happens during inactivity but also during downloads ). The ones not updated ( 5.6.890 ) still continue to work flawlessly on wifi.In settings the updated phone still shows as connected to our network with bars of signal strength even though no bars highlighted are at the top of the screen.If I stop wifi on the phone and restart it it connects properly and gets the blue bars back at the top of screen and I can access the network. After some time though the blue bars will disapear and the phone will not be able to access the network ( even though in settings it will still show as connected with signal strength)I have checked battery saver options, gone through the process of forgetting settings on the phone and rebooting the router, removed all security from the router and done a factory reset of the phone ( which did not revert back to the old system version ). As the unupdated phones still work properly I am happy that the issues lies with the new update and as it still occurrs after a factory reset it suggests that the issue is not caused by a 3rd party app resident on the phone.Is there anyway I can undo the update on this phone so it will work properly again? Or is there any other way to get wifi working consistently again?
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Apr 1, 2010
PC Suite initiated internet connection via USB. PC Suite provides 3 connection options to 3 UK same problem with all 3. Connection starts and works well. After a random period of time (1 second to several hours) all web pages hang. PC Suite "One Touch Access" shows as still connected. Windows 7 network monitor shows no network activity even when you try to refresh web pages. Solution is to press disconnect and then connect on the One Touch Access screen.
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Mar 20, 2010
The back of my 8330 says it's 3G but the screen only shows me connected at 1XEV? Also what speeds up and down are others getting while tethered?
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Aug 24, 2011
I have BB9780 (v6.0.0.285) when Im connected to wifi whether at home any where else it keeps disconnecting every minute or two even though its not in standby mode. I cannot download larger files or watch video stream most of the time because wifi connection dropping from my device, and if I download through carrier it will cost me a lot. I tried to reset network but no use.
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