After I replaced display on my iPhone 5s I tried to restore it from iCloud. But during restore it asks me to enter password for unknown apple ID rabbitde@hotmail.com. I have restored my iPhone few times before but it's first time I get this kind of message.
I bought it in Apple Store and the device was never jalbroken. Here is the screen shot: [URL] ...
I'm using an iphone 4. I've the latest version of itunes, and i was using 5.0 firmware. Later i downloaded the latest firmware version and while i was restoring an UNKNOWN ERROR (14) occured and currently my phone is in recovery mode.
Info:
iPhone 4
We went to Walnut Creek Store to take a look at our freezing iphone. They restored it and said when we plug it in select Set up new phone, the problem is when we plugged it in we did not get any notification stating that it was a "new" phone. I then tried to restore it myself using itunes and partially through the process I get a dialog error saying, Iphone "Iphone" could not be restored. An Unknown error occurred(14). The only thing we get on it now is the plug into Itunes picture on the front but when we plug it into itunes we cant do anything.
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iPhone 4, iOS 5
When trying to restore my IPhone - it gets to the very end and then gives me this message: "An unknown error occurred (29)".
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iPhone 3G, iOS 5.1.1
A few days ago my Iphone 5 screen went black and would not turn on or anything but it would still vibrate and if i held down the home button the little siri sound would go off. This had happened once before a short while ago and i just let the phone die all the way then charged it and it worked fine so that's what i did this time. When it came back on this time though, it was still just black but it would also be flashing the apple logo.
I tried a bunch of things that people were suggesting online and watched youtube vidoes but nothing seemed to work, also every once in a while it would go to the lock screen and i swiped and pushed home and stuff and nothing would happen it just said it was searching where it would usually say verizon. Once while the screen was doing this i held power and the home button which is what many of these youtube videos said to do and it worked, telling me to connect it to itunes for the recovery process.
Once it was connected to itunes i tried to update it to ios8 and it seemed to be working at first but then it said unkown error and when i tried to restore it the same thing happened, i tried both of these multiple times with the same result.
Info:
iPhone 5, iOS 7.1.2
I restored my iPhone 4S recently and used iCloud backup that was about a half hour old. After the restore I got a popup on my phone that was asking for my Apple ID and password, the weird thing is there was already an email in the Apple ID field, the email that was there I have never seen in my life, and I don't know anyone by the name that was in the email.
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iPhone 4S, iOS 5.1.1
I forgot the passcode for my iPhone, and sent it to a shop for it to reset. Now as I open it, I have to log in with an Apple-ID I don't know of. Is there some way I can reset the whole phone and disconnect it to the Apple-ID?
Info:
iPhone 4, iOS 7.1.2
Earlier today, my iPhone ran out of charge and died, I plugged her in and got the battery symbol with the lightning bolt.but it never progressed from absolute bottom red.It only boots to that symbol (the only variation is whether it's plugged in or not, if not it gives me the 'plug in' symbol). I have tried hard resets, I have tried restoring the firmware, redownloading the firmware, changing usb ports, rebooting computers etc. When attempting a restore, it gets to the apple logo (preparing iphone for restore) but then fails. ONCE it got to the progress bar and failed.Any ideas? I am not and never have been jailbroken on this device. I don't want to take it back as it has data that I want on it.
Edit: I've tried leaving it on charge for hours on end.
Edit 2: Just got code 13. Trying another cable now. let's hope for the best (but i've tried this before)
Edit 3: Got error 1601. I am removing mobile device support and itunes. redownloading now.
I have iPhone 4 ios 7.1.2 . After download Siri, my iphone not starting just showing an apple logo even its not restoring...What should i do???
Info:
iPhone 4, iOS 7.1.2
Iphone4 on my table, then when i checked it was off.. tried to search all the possibilities, and do it step by step by restoring my phone on itunes,then when restoring my phone on itunes "unknown error (2001)" appeared..
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I tried to do it again!! After this i tried to enter it to dfu mode again in order to restore it!! But i couldn't!!! I tried the known combination of its buttons to do it!!! Nothing at all!! I reconnected it to itunes !!! The device was recognized and a message that it needs restore appeared!! I followed the instructions!!! Ios was extracted and while itunew were waiting for the iphone to continue it happened the same thing again!! Apple logo appeared with the empty progress bar empty!!! It seemed as being stuck or not responding!! Is it a hardware problem? Or is it software??? Is there something i can do to make it work properly again???
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iPhone 5, iOS 8.1
I lost my iPhone 4 and it is showing offline on iCloude.
Info:
iPhone 4, iOS 5.1
When I try to update an app I type my apple ID password and a box pops up with "Unknown error." but I can still log into my Apple ID elsewhere, so I know the password is right.
Info:
iPhone 4, iOS 5.1.1
The story so far: I bought an accessory in Nov 2011 at an Apple Retail Store. (Philips dual-dock speaker) It started malfunctioning in Mar 2012. (Dock not charging anymore) I brought it to an Apple Store (closer to my place), they were happy to replace it on the spot, except that there was none in stock. So I was advised to go to an other Store (the original one), where they had stock. So far, so good for service. I went to the other store, but there I was told that they could not replace it because I had bought it more than 14 days before, so I had to contact the manufacturer directly! So my questions are:
- What is, if any, the actual policy on non-Apple product repair & replacement?
- Why don't all store follow the same policy?
- Should I just try my luck again with another person, until I strike gold and get it replaced?
Info:
Philips DCS390
apple id won't let me change my credit card info it keeps saying to contact apple support
Info:
iPhone 4S
I made a purchase for a black bumper and paid $31.60 but when I go to the Apple.com website to check the status of my refund its shows "There is no record of a refund for the receipt number you entered." I tried entering my receipt number plus last 4 of card and I also tried just entering the full CC number as well and get that response for both.
Just wanting to know if anyone has possibly experienced before, wanted to to see if any Macforum members have had this issue and what was the resolution to your issue? Should I just call Apple? Are they giving refunds in store if you take in your receipt?
We are going to set up numerous iPod Touches through apple Configurator and would NOT like it to include the default apple apps when preparing.
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iPod touch
when i try to update my apps on my Iphone my sons apple id appears and i can't change it to my apple id
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iPhone 3GS
My company surprised me with one so I don't need the one I purchased.
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MacBook Pro (13-inch Mid 2010), iOS 5.0.1
Apple keeps disabling my apple i.d. and telling me my password is wrong. What do I do?
Info:
iPhone 3GS
i've reset my apple id password 3 times but it stills says my apple id has been disabled. although i never entered it incorrectly to begin with.
Info:
iPhone 4S
I changed my apple ID as per instructions,but when I go to update apps the old apple ID comes up, how do I remedy this?
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iPhone 4
How do I change my apple id for my iphone so it matches the separate apple id for my ipod?
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iPhone 4S
If they do.I am not sure what I might do!
I just want white ones.
My apple ID is not working with my apple store
Info:
iPhone 4S, iOS 5.1.1
I have a factory unlocked iPhone 4S 16GB running iOS 5.0.1. Just like everyone else, I have major battery drain! It loses like 20% overnight! I sleep For about 8 hours. So thats 20% gone in 8 hours. So I was thinking of restoring it. When I click on the Restore icon in iTunes it starts updating my phone to iOS 5.1! I don't want to update to 5.1. So I was wondering whether I could download iOS 5.0.1 from the web and then Shift + Click on the restore icon and restore my phone. Will that work? A lot of people are saying that it won't work because Appl has stopped signing iOS 5.0.1. I have no idea what that means. But I used to Shift + Click and restore my old iPhone 3G and it restored perfectly. It's still running iOS 3.1.3 haha. And Its also factory unlocked.
So, would Shift + Clicking on the restore icon in iTunes and manually selecting iOS 5.0.1 restore my phone? I really don't want to update.
Info:
iPad 2 Wi-Fi + 3G, Windows 7, iPod Classic 30GB, iPhone 3G, iPad, Nokia N900
Having a few issues with my phone. It will 'sleep' and then upon clicking it no longer wakes, so I have to restart everytime. Anyway, I would like to restore it, since I've never had to do this I'm not quite sure what actually is missing after restoring from a backup. As far as I know sms and such things dont get restored? How can I restore the phone that it's basically exactly the same after (sms, notes, settings etc.)?
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