IPhone 5 :: Unknown Error While Updating To IOS 8 Or Restoring
Dec 3, 2014
A few days ago my Iphone 5 screen went black and would not turn on or anything but it would still vibrate and if i held down the home button the little siri sound would go off. This had happened once before a short while ago and i just let the phone die all the way then charged it and it worked fine so that's what i did this time. When it came back on this time though, it was still just black but it would also be flashing the apple logo.
I tried a bunch of things that people were suggesting online and watched youtube vidoes but nothing seemed to work, also every once in a while it would go to the lock screen and i swiped and pushed home and stuff and nothing would happen it just said it was searching where it would usually say verizon. Once while the screen was doing this i held power and the home button which is what many of these youtube videos said to do and it worked, telling me to connect it to itunes for the recovery process.
Once it was connected to itunes i tried to update it to ios8 and it seemed to be working at first but then it said unkown error and when i tried to restore it the same thing happened, i tried both of these multiple times with the same result.
Info:
iPhone 5, iOS 7.1.2
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Mar 11, 2012
I'm using an iphone 4. I've the latest version of itunes, and i was using 5.0 firmware. Later i downloaded the latest firmware version and while i was restoring an UNKNOWN ERROR (14) occured and currently my phone is in recovery mode.
Info:
iPhone 4
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May 3, 2012
We went to Walnut Creek Store to take a look at our freezing iphone. They restored it and said when we plug it in select Set up new phone, the problem is when we plugged it in we did not get any notification stating that it was a "new" phone. I then tried to restore it myself using itunes and partially through the process I get a dialog error saying, Iphone "Iphone" could not be restored. An Unknown error occurred(14). The only thing we get on it now is the plug into Itunes picture on the front but when we plug it into itunes we cant do anything.
Info:
iPhone 4, iOS 5
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Jun 10, 2012
When trying to restore my IPhone - it gets to the very end and then gives me this message: "An unknown error occurred (29)".
Info:
iPhone 3G, iOS 5.1.1
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Jun 24, 2012
This is happening to me today, it's forced me to change my password once already as the error seems to be based around my ID... Can't really try it again as I don't want to have to change my password again tonight! It happens when trying to update and trying to install an app from scratch.
Info:iMac, Mac OS X (10.7.3)
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Jul 4, 2012
my iphone start make Update and in itunes Said UNKNOWN ERROR so it stops but my phone is still open and has the Apple and loading line but it isnt loading and i cant trun it off or restart or smthink and in itunes isnt Show anything
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May 24, 2012
Iphone4 on my table, then when i checked it was off.. tried to search all the possibilities, and do it step by step by restoring my phone on itunes,then when restoring my phone on itunes "unknown error (2001)" appeared..
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Dec 10, 2014
After I replaced display on my iPhone 5s I tried to restore it from iCloud. But during restore it asks me to enter password for unknown apple ID rabbitde@hotmail.com. I have restored my iPhone few times before but it's first time I get this kind of message.
I bought it in Apple Store and the device was never jalbroken. Here is the screen shot: [URL] ...
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May 28, 2012
why i can't restoe or update
Info:
iPhone 4S, iOS 5.0.1
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Mar 28, 2012
I tried updating my phone while I was at school. I come home and it's been in the same downloading state for the past 5 hours. I unplug my iphone and now there's a picture of a usb connecting to an iphone. However, it won't restore to my computer because it says everytime it says there's an error that occurred. And everytime I try to restart my iphone, it goes back to the same picture. How do I go back to the way my iphone is supposed to be?
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Jul 6, 2012
can i unplug my iphone while updating and restoring? i m almost 6hrs infront of my pc,still cant get
Info:
iPhone 4S, iphone 4 and iphone 4s
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May 12, 2012
I was updating my iphone. it downloaded, backed information, retrieved programs and was accesing itunes when an error occured and now i don't have an iphone. the image is itunes symbol and an arrow indicating to connect to itunes.
Info:
iPhone 3GS, iOS 4.3.1
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Jun 9, 2012
has anyone had success in fixing a home button that is not working?
Info:
iPhone 3G
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May 14, 2012
How do i send photos with a Vodafone iphone?
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Jun 9, 2012
I attempted to update my iphone 3 using itunes. I'm not certain but I believe I did a backup on my pc first. I am now unable to use the phone at all - the slide bar won't move and I have a camera icon next to the slide bar which is not responsive. I have tried to sync and even left the phone connected to the pc overnight. The phone is going flat within a couple of hours and won't stop beeping every few seconds and seems to be syncing all the time, even when disconnected from pc. I am fearful that I have lost all my contacts - nothing is working?
Info:
iPhone 3G
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Jun 14, 2012
I have an iPhone 3GS. Since upgrading to version 5 on, it has really slowed my 3GS. I would like to restore the OS to like 4.1.
Info:
iPhone 3GS, iOS 5.1.1
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Jun 27, 2012
iTunes: Backing up, updating, and restoring iOS software
Info:
iPhone 4, iOS 5.1.1
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May 21, 2012
My iphone 4 will not complete restore as error message says unknown error(1).
Info:
iPhone 4
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Apr 13, 2012
after dropping my Iphone 4 on the floor it can't connect to my PC, the error i am getting in Itunes is "Itunes was not able to establish connection to this iphone, caused by unknown error 0xE8000001". Itunes suggest to go into an applestore and get it solved but since third party has replaced the screen will apple not touch it....I have tred to uninstall itunes after closing down a few apple files via "task manager" and hard restored the Iphone but the phone will not acctivate, only get to the screen saying "connect to itunes". when i plug in a fully functional USB cable in a fully functional USB plug in my PC (windows 7, 64bit) does the phone connect and disconnect with the PC a few times, sometimes it keep on connecting/disconnecting but when the phone able to establish connection do i get a box saying "error 0xE8000001" and when clicking on the phone can i see its charging the battery but no possibilities to make a firmware restore or anything els. (have only the option to "eject" the iphone). is it possible to go one more step back than "hard restore" so the phone need to reinstall all hardware ect ect?
Info:
iPhone 4, Windows7, 64bit
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Apr 12, 2012
last night my 4 month iPhone 4s (SIM free) shut down . i pushed the 2 buttos while connnecting to the power and he restarted.It happened again this time i connected it to the computer and have been asked to upgrade the operting system to 5.1 and then to restore the phone. it worked for 12 houres and shut down again. this time while connect it to the computer iTune came with the message:"could not be restore, An unknown error(28).
Info:
iPhone 4S, iOS 5.1, the phone have shut down during the
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May 22, 2012
the iPhone could not be restored . An unknown error occurred (1015) .
Info:
iPhone 3G, iOS 4.3.3, 16GB
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Mar 12, 2012
I got a alert saying my iPhone 4 couldn't make or recieve calls and I needed to restore it but when I try restoring, I get a unknown error -1.
Info:
iPhone 4, iOS 5.1
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Apr 11, 2012
I'm having difficulty with restoring iphone 4s. it will not proceed succesfully because of the error: 28.
Info:iPhone 4S
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May 26, 2012
I have my sister-in-law's iPhone 4S at the moment, When I click restore on iTunes I get error (-1), I searched on Google. We do not want a load of money put into this phone going to waste.
Info:
iPhone 4S
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Apr 24, 2012
When trying to restore my Iphone 3gs i am getting this error message " an unknow error occurred (-1)
Info:
iPhone 3GS, Windows 7, It do not allow me to restore it
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Mar 18, 2012
fixing error -1 when restoring iphone 3gs after 5.1 crash. my phone was working for about two days after update to 5.1 but all of a suden it restarted it's self and came up with the message (needs to be activated) conect to itunes. after trying to restore my phone it comes up with the message (the iphone could not be restored an unknown error ocurred (-1))
Info:
iPhone 3GS, iOS 5.1
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Mar 24, 2012
I'm not paying $30 for some guy to support me for something they screwed up on. Tried to update my 3GS to latest iOS and once it finished, it gave me that error in the topic name. Lost my contacts, pics, applications and everything else. It's cool, I don't have people to talk to or a job -- who needs money and a social circle?
Info:
iPhone 3GS, iOS 5.1
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Mar 29, 2012
I am having problems with my iPhone. I am try to restore it to 5.1 and on the screen where it says "Waiting for iPhone", the screen will just show iTunes error 9. I already tried to uninstall (All Apple products on my Windows --- in order) and re-install iTunes (with PC restart) and I am still getting the same error.
Info:
iPhone 4, iOS 5.1
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Apr 3, 2012
ivebeen tryin to unlock my iphone all day with recovery mode and cant seem to get anywhere. now the device isnt being reconiced on my computer how can i fix this?
Info:
iPhone 3G, iOS 4.2
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Apr 15, 2012
Since 3 days I try to restore my iphone 4s in itunes but it does not work. It started with the problem that I did not get connection to the mobile net..... so I tried to restore it in itunes 10.6.1 with firmware 5.1.I followed all advices (no firewall, no virus detection, change hosts)
Info:
iPhone 4S, iOS 5.1
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Apr 28, 2012
i am getting error :1621 while trying to restore iphone 3gs it. any one know wat this is error about?
Info:
iPhone 3GS, iOS 4.3.2
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