IPhone :: Unknown Error When Updating Or Downloading App
Jun 24, 2012
This is happening to me today, it's forced me to change my password once already as the error seems to be based around my ID... Can't really try it again as I don't want to have to change my password again tonight! It happens when trying to update and trying to install an app from scratch.
Info:iMac, Mac OS X (10.7.3)
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Jul 4, 2012
my iphone start make Update and in itunes Said UNKNOWN ERROR so it stops but my phone is still open and has the Apple and loading line but it isnt loading and i cant trun it off or restart or smthink and in itunes isnt Show anything
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Dec 3, 2014
A few days ago my Iphone 5 screen went black and would not turn on or anything but it would still vibrate and if i held down the home button the little siri sound would go off. This had happened once before a short while ago and i just let the phone die all the way then charged it and it worked fine so that's what i did this time. When it came back on this time though, it was still just black but it would also be flashing the apple logo.
I tried a bunch of things that people were suggesting online and watched youtube vidoes but nothing seemed to work, also every once in a while it would go to the lock screen and i swiped and pushed home and stuff and nothing would happen it just said it was searching where it would usually say verizon. Once while the screen was doing this i held power and the home button which is what many of these youtube videos said to do and it worked, telling me to connect it to itunes for the recovery process.
Once it was connected to itunes i tried to update it to ios8 and it seemed to be working at first but then it said unkown error and when i tried to restore it the same thing happened, i tried both of these multiple times with the same result.
Info:
iPhone 5, iOS 7.1.2
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Mar 12, 2012
Every time I try to download any app (paid or free) from the appstore from my Iphone 4 I get this same error. I've tried updating my credit card info, as well as changing my apple ID password - neither had any effect. This is the first time I've tried to download an app after installing the latest iOS though.
Info:
iPhone, iOS 5.1
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May 16, 2012
i have a 2 gb per month data plan, and never used more than ~500 mb. a few days ago i all of a sudden started getting notices that i was approaching my data limit. after some digging i found out i had apparently used 445 mb on 5/13 and 929 mb on 5/12. i have no idea what it was. i did play the iphone game hunters2 and stream some music for a while using the rixfm swedish radio app, but the game is not online and the radio was only for maybe an hour total. i watch the occasional Internet video but never video chat or download movies.
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May 21, 2012
My iphone 4 will not complete restore as error message says unknown error(1).
Info:
iPhone 4
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Apr 13, 2012
after dropping my Iphone 4 on the floor it can't connect to my PC, the error i am getting in Itunes is "Itunes was not able to establish connection to this iphone, caused by unknown error 0xE8000001". Itunes suggest to go into an applestore and get it solved but since third party has replaced the screen will apple not touch it....I have tred to uninstall itunes after closing down a few apple files via "task manager" and hard restored the Iphone but the phone will not acctivate, only get to the screen saying "connect to itunes". when i plug in a fully functional USB cable in a fully functional USB plug in my PC (windows 7, 64bit) does the phone connect and disconnect with the PC a few times, sometimes it keep on connecting/disconnecting but when the phone able to establish connection do i get a box saying "error 0xE8000001" and when clicking on the phone can i see its charging the battery but no possibilities to make a firmware restore or anything els. (have only the option to "eject" the iphone). is it possible to go one more step back than "hard restore" so the phone need to reinstall all hardware ect ect?
Info:
iPhone 4, Windows7, 64bit
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Mar 20, 2012
Over the past few days I have been having issues updating and downloading apps. When I go to do either, the app or apps just sit there "waiting", sometimes for hours. Eventually they will download or I will just connect to the computer to update. This is happening on both 3G and wifi connections.
Info:
iPhone 4S, iOS 5.1
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Dec 8, 2014
My iphone 5 is very slow on wifi connection after updating to ios8 for downloading ...
Info:
iPhone 5, iOS 8.1
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Apr 12, 2012
last night my 4 month iPhone 4s (SIM free) shut down . i pushed the 2 buttos while connnecting to the power and he restarted.It happened again this time i connected it to the computer and have been asked to upgrade the operting system to 5.1 and then to restore the phone. it worked for 12 houres and shut down again. this time while connect it to the computer iTune came with the message:"could not be restore, An unknown error(28).
Info:
iPhone 4S, iOS 5.1, the phone have shut down during the
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May 22, 2012
the iPhone could not be restored . An unknown error occurred (1015) .
Info:
iPhone 3G, iOS 4.3.3, 16GB
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Jun 23, 2012
repair my iphone with error iphone could not be restored an unknown error occurred 23
Info:
iPhone 3G, iOS 3.0
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Aug 20, 2010
Everytime I try todo anything that involves backing up my iPhone 4, this message comes up: 'iTunes could not backup the iPhone "Titch's iPhone" because an unknown error occurred (-20)'I have tried uninstalling iTunes and downloading it again, and I have refreshed my iPhone a bunch of times but still no luck! and I am a newbie to any sort of Apple product!
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Jun 24, 2010
I'm using a 3GS on 3.1.2, jailbroken with Blacksn0w originally. I'm using an AT&T Pick Your Plan SIM (like I always have)
I'm trying to update to 4.0 with jailbreak using a custom cooked ipsw file with Snowbreeze 1.6.1 and keep getting error "The iPhone could not be restored. An unknown error occurred (2)."
I've tried both DFU mode AND Recovery mode. I also remembered to remove Saurik's server ip in the hosts file. I've tried uninstalling / reinstalling iTunes and rebooting. I even removed WiFi Sync software thinking that might have affected it somehow. I've uninstalled my vs/firewall software. NOTHING seems to work.
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Mar 16, 2012
everytime i try downloading something from app store on my iphone it wont download, it keeps saying 'an unknown error has occurred' i dont know what to do. iv tried restarting my phone.
Info:
iPhone 4
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Mar 26, 2012
I tried updating my iphone to the newest software version today, it successfully loaded on itunes but when I plugged in my iphone to sync it, itunes told me that in order to update it I needed to restore my iphone, it is backed up so I said okay. My phone got through most of the process but then suddenly I got a message on itunes saying "The iphone could not be restored. An unknown error occurred (1)." "It has done this countless times
Info:iPhone 4, Windows7
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Mar 31, 2012
Iphone 3gs will not recover on iTunes and keep getting this error .
Info:Macbook, Mac OS X (10.6)
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Apr 16, 2012
I try to restore my iphone but I got a message says unknown error.
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Apr 19, 2012
my phone will not connect to my computer it tells me UNKNOWN ERROR (OXE800065)
Info:
iPhone 4S
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Apr 25, 2012
i am trying to restore my iphone3G i get unknown error (-1) how do i go about it
Info:
iPad 3G
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May 27, 2012
My iphone 4 says connect to itunes. When i connect to itunes it asks me to restore. When I get to the end of restore unknown error (-1) comes up and it goes back to connect to itunes
Info:
iPhone 4
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Jun 6, 2012
im getting an unknown error (-54) in my itunes
Info:
iPhone 4S, Mac OS X (10.6.1)
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Jun 29, 2012
My iPhone is in recovery mode and will not update and restore. Getting an unknown error has occurred (28). What should I do?
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Aug 23, 2014
how to restore my iphone 4s it comes unknown error 29.
Info:
iPhone 4S, iOS 7.1.2
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Jan 15, 2011
i cannot send or receive calls or texts. this randomly happened i need some support on what to do, i phoned o2 they are useless, ive got full signal and black berry messenger and the browser are working fine?
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Aug 11, 2010
Just went to update my iphone 4 (32gb) from 4.0.1 to 4.0.2 to be greeted yet again with 'update failed, unknown error' followed by iphone in recovery mode.Now, my 3GS did this on 4.0 and 4.0.1, my 4 has done this on 4.0.1 and now 4.0.2.
I dont mind, I have backups but I also have 16gb+ of audio. What is going on? is this something with my laptop or a fault with ios4 updates? Im running latest, 32 bit version of itunes on windows 7.I've tried restoring and updating twice now unsuccesfully.
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Mar 11, 2012
I'm using an iphone 4. I've the latest version of itunes, and i was using 5.0 firmware. Later i downloaded the latest firmware version and while i was restoring an UNKNOWN ERROR (14) occured and currently my phone is in recovery mode.
Info:
iPhone 4
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Mar 17, 2012
I have started to get "unknown error" on my iPhone 4. When I try to login to app store I get "unknown error" and it kicks me out. I can go to the app store other ways without problems. Just my iPhone has a problem.
Info:
iPhone 4, iOS 5.1
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Mar 18, 2012
IPhone says "Unknown error has occurred" when getting an app or update.
Info:
iPhone 4
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Apr 11, 2012
i am trying restore iphone 3gs iso 5.1 i got error the iphone "iphone" could not be restored an unknown error occurred (-1)
Info:
iPhone 3GS
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May 2, 2012
I am trying to restore an 3gs Iphone with the latest OS and all I keep getting is: The Iphone "Iphone" could not be restored. A unknown error occured (-1). The Iphone has not had Jailbreak so its not that.
Info:
iPhone 3GS, iOS 5
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