IPhone 4 :: Cannot Be Used Because Required Software Is Not Installed
Jun 6, 2014
I have read through all the forums, be it in Apple Communities or elsewhere, tried all means (uninstall and re-install, delete the Common files folder, etc...etc...etc) but I still cannot resolve this problem:
I am currently using ITunes 11.2.2Â 64-bit versionÂ
Info:
iPhone 4, Windows 7
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Dec 4, 2014
How to connect the iphone 5 on my pc i get this message: "You can use this iPhone because the required software is not installed. Run the iTunes installer to remove iTunes and then reinstall iTunes." I have done several times but the problem is not solved, searching on the forum i see that maybe the official version 64 bits, but does not accept me at my computer installation.
Info:
iPhone 5, iOS 8.1
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Aug 2, 2010
I have installed the Blackberry messenger on my Bold 9000. It's fully functional.I have 4 small icons now, indicating that I have new messages, but I can't find any new once.
Looking into this matter I found that in my Application Center, the BB Messenger is listed as "not installed" even though I installed it. Re-install also hasn't helped.i cannot delete it as "delete" is not listed in the menu. I'm also not able to see the application using teh Desktop Manager.
so my question are:
1) How can I find out what are the 4 icons indicating?
2) How can de-install my messenger now to just start from scratch?
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Jul 6, 2010
I read on the front page how others were having the proximity issue like I was and that if you did a reset of settings then it could fox it. So I went ahead and did that. I went in and started changing all my settings back and I realized that the only option I had for my passcode was to require it immediately and not after 5 min like I usually do. I've done some searching and saw that a google or exchange account could cause this. But I only have mobile me.So that can't be it. The only other option I've seen is to do a complete restore.Whig I'd really like to stay away from. Does anyone have any ideas?
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Jun 22, 2010
I just chatted with a premier rep. about my concern that I being 18 with no credits would not qualify to get an iphone 4, so can I buy the phone under my moms name and then get my discount added?. To this, he said no that the line has to be under my name inorder to get the discount.But the good news that he gave me is this----"You would qualify for an iphone 4 with no credits as you would be buying it from premier store using your college email and with premier discount".So what do you guys think about this, was the rep right or was he just running away from the situation.
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Mar 15, 2012
My iPhone 4s, which I've been using for 3+ months, today displayed "activation required". But when I try to activate, it says "Your iPhone could not be activated because the activation server is temporarily unavailable. Try connecting your iPhone to iTunes to activate it, or try again in a few minutes. If this problem persists, contact Apple Support. Needless to say, connecting to iTunes doesn't work - "The software on the iPhone has expired and must be updated to a newer version".
Info:
iPhone 4S, iOS 5.0.1
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Apr 14, 2012
my iPhone has started to lose signal then when you reboot it it comes up with the message activation required. When I unlock the phone it tells me to connect to iTunes. When I do this I have to restore the phone and restart it using my back up, but it keeps happening.
Info:
iPhone 4, iOS 5.1
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Apr 23, 2012
Why am I getting a pop up that says Security info required? I just enetered my password and it asks for it again, then wants security questions filled in?
Info:
iPhone 4
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Dec 3, 2014
My iPhone 5c goes into Activation Required mode about 5-10 times per day and always overnight. Therefore my alarms do not work, can't receive texts or calls. I have to be in wifi to be able to re activate the phone. Once in wifi it takes me to the Apple ID log in page. Once I put in the info it takes me right back to the home screen as normal.
Info:
iPhone 5c, iOS 8.1.1
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Aug 29, 2014
required icloud id to activate iphone 4s. I purchase it second hand and i dont know the id..
Info:
iPhone 4S, iOS 7.1.2
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Jul 16, 2010
When you either sync you iphone or just connect it to itunes? In other words, if you plug in your iphone and there is an update possible, itunes forces your iphone to update. Can they legally do that and if so, would they ever do that?
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Aug 5, 2010
I need an app that uses the iphone's camera and i can somehow view it on my computer so i can use it as a spy camera, i have an iphone 4 ios 4.0.1 and it's jailbroken
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Mar 15, 2012
Today, My iPhone cannot use on screen show 'Activation Required'.
Info:
iPhone 4, iOS 5.1
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Apr 16, 2012
My iphone 3gs (ios5.1) loses signal every so often and when I turn the phone off and back on again it says activation required. I have to turn it off and on up to 15 times to get signal back and to lose the activation required message.
Info:
iPhone 3GS, iOS 5.1
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May 18, 2012
How do you reference a previous iphone sms conversation without cancelling (destroying) the current message? Copy and paste is a clunky and dangerous method on a touch screen... With Apple being a UI focused corporation, this is a major oversight.
Info:
iPhone 3GS, iOS 5.1
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May 24, 2012
My iphone 4 says activation required and then connect to itunes and when i try to connect it wont what do I do (I can't use it at all).
Info:
iPhone 4
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Dec 1, 2014
A few days ago I got an email from someone who looked familiar to my contacts so I opened it but soon realized it was spam with a weird link, and quickly deleted it without clicking the link. My phone started acting funny so I turned it off and back on and it told me "Activation Required", so I did and all of my setting preferences were lost, like my ringtone and read receipts and all the little things that annoy me. (I've had this phone for over a year) Then I opened Instagram and it had kicked me out so I immediately changed my password. All of my other social media was fine and let me in. I set all of my preferences again but it keeps asking me if I want read receipts like every time I message. Also every single time I turn my phone on it requires activation. If it was spam, what do I do to clear it without losing absolutely everything? And is there a way for me not to activate every time I turn it on?
Info:
iPhone 5, iOS 8.0.2
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Jun 29, 2014
Yesterday, my iPhone 5 disabled and connect to itunes required. After connecting to itunes, I was restore my iphone. But now, I have lost all contacts lists, message content, notes.
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Feb 27, 2010
I have a new iphone 3gs. Just got it yesterday. I hooked it up to Itunes and it connected. But gave me some errors that it couldn't sync due to required file not found. I unplugged the iphone and restarted the PC. Plugged it back in and then it gave an error. It cannot read the contents of the iphone go to the summary page and do a restore. I did a full restore and put it back to factory settings. Plugged it in and Itunes saw it but again would not sync due to file not found or other errors. Unplugged it and back in and now it again says it cannot read the contents of the iphone and I need to do a restore. I tried 2 other computers it says the same thing.
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Jun 8, 2010
I know that purchasing an iPhone at the subsidized prices will result in the extension of one's contract but how exactly would they see to it that this is done w/o forcing you to activate in-store?I ask because I'm leaving for Argentina soon and want to get the iPhone 4 at the $200 price point before I leave (phones in Argentina cost millions of dollars ). I plan on jailbreaking and unlocking it whenever the relevant software comes out (along with doing the whole cutting the SIM thing) but in the meanwhile, would I be able to continue using my current iPhone (first gen) on the line that I am upgrading?To lay it out, there are two lines on the account. Both due for an upgrade. Mom will upgrade her line to new iPhone and will activate and use as normal. I upgrade my line to new iPhone but don't activate and instead use current iPhone on that line until I leave and then give it to a sibling to take over the number (I don't think I have a choice but to give up my number). 1st gen phone doesn't have 3g so I have $20 unlimited plan. Agent already told me that an upgrade to the new iPhone will cause me to move over to one of the new data plans but I'm still unclear as to when I would have to choose the plan. At home via iTunes or what? Do they end up charging you the full amount of the phone if they find that you haven't upgraded your plan to one of the new ones (and indication that you aren't using the new iPhone yet)?I was already told that in the event that I lose my iPhone 4 or it gets broken, or whatever, I can simply use another phone with an ATT SIM (or swap the micro-SIM and use an adapter), give the IMEI number and they'll register the phone and change the plan accordingly.
Could i continue to use the old iPhone w/ that line? I'm assuming that I could while waiting for the phone to arrive so why not after it gets here? I basically don't plan on touching the new iPhone until I get to Argentina but will still obviously be fine with extending the contract for another 2 years (is that all they care about?) since the number will be used by someone.
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Mar 14, 2012
i want my iPhone to be replaced it is in warranty what are the things required will giving it to service centre
Info:
iPhone 4, iOS 5
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Mar 21, 2012
since updating my iphone to v5.1 i'm asked for my apple id password everytime i open an app, even if its already open and resting while another app is in use. How do I stop this?
Info:
iPhone 3GS, iOS 5.1
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Mar 29, 2012
My iphone wont switch on unless i put it on charge and it is saying activation required? I havn't dropped it or anything?
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Apr 3, 2012
I've recently bought an iphone 4s, but I'm having trouble synching my itunes to my iphone. It seems to synch for a few moments, the top of my itunes tells me that it's synching 'step 2 of 5' for example, but it never completes it, and my music never appears on my iphone.
It says that the iphone could not be synched because the required disk could not be found. Itunes is not the default player for audio files, could this have something to do with it?
Info:
iPhone 4S, Windows 7
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Apr 11, 2012
iPhone 4s: why does app store keep popping up "security info required"? This happens after I put in my password. Is this something to be concerned about?
Info:
iPhone 4S, iOS 5.1
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Apr 12, 2012
My Iphone goes into a loop and says it can't find the required drive.
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Jun 11, 2012
since syncing/updating this weekend, i cannot access my e-mail. says a password is required, but the settings are grayed out when i attempt to access.
Info:
iPhone 3GS (8GB), iOS 5.1.1
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Jun 17, 2012
I created my apple id willing to install few free apps on my iphone 4s. Everytime i select any free app it requests for password which looks good but then ,it asks me to verify my payment options , i would like to know ,Why ? I am getting free apps on my phone and not purchasing anything for which card info is required . This should not be happening for free applications.Is there anyway we can get this to work without having put the account info of card ?
Info:
iPhone 4S,iOS 5
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Jun 28, 2012
I have an 4s, it is unlocked so I didnt want to go with expensive contracts like O2. So I am using a cheap contract from company called TalkMobile.
If this cant be done then need to be fixed by Apple.
Info:
iPhone 4S, iOS 5.1.1
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Dec 10, 2014
I have 566mb free on the iPhone 16gb and it is not letting me take a picture. What is the minimum free space requirements in this case ?
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May 6, 2012
My 3gs will now only turn on if it is plugged into the wall charger. When it finally turns on, it gives me the "Requires Activation" message then a screen comes up that says plug phone into itunes. Plugged into my Mac Computer, and doesnt even recognize it. Also immediately after taking phone off wall charger, it shuts off.
Info:
iPhone 3GS
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