Xperia Ray :: Unable To Update Phone To 4.0.2.A.62
Jun 3, 2012
I'm currently on 2.3.4 and i'm unable to update my phone to 4.0.2.A.62 after the newer update 4.1.B.0.431 is released. The updates have been released for my country and . It goes upto Step 2 in the PC suite and then fails.
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Nov 17, 2010
If I try using the PC Companion to update my Xperia X10 mini it gets to preparing and it stays there for a while then gives the error 'Unable to install or start update components' I then click on OK and it says 'The update of software has failed.
If I try using the PC Companion it gets to preparing and it stays there for a while then gives the error saying 'An unexpected error has occurred. The application will shut down'I made some screen-shots of the errors.No matter what I try I cannot get it to work.
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Dec 18, 2010
My X10 mini pro is consistently telling me a software update is available, and I must update via computer. However, the PC Companion says the software is already up to date. The phone has firmware 2.1-update1.
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Jun 11, 2010
Five days back purchased a Xperia X10 and upgraded the memory to 16GB. It was working fine since yesterday morning, when I updated the phone through SE PC Companion software.
First SEPCC presented a message for update then it told to disconnect the phone from USB, switch it off, remove battery for at least 5 sec., put battery again, connect it USB with pressing back button. After that it starts downloading the update and then tried to install the update. But it failed 2 times.
Right now I am not able to start the mobile even by removing the memory. On the screen it displays SONY ERICSSON text and a '!' mark inside a triangle.
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Jul 29, 2015
I got some issues while switching on my phone. Today my phone has automatically downloaded system update, after completion i installed that update and few minutes after installation, phone restarted and shows this massage "The software update failed. Make sure that your phone is connected to computer and try again."
I connected my phone to the computer but still shows the same message and shuts down automatically and im not using any custom recovery.
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Apr 27, 2012
I tried to update my sony xperia neo V today several times. but again and again I get an error msg "Unable to install or start phone software update components." even tried to reinstall sony pc companion but it doesn't work.I am already install the UPDATE SERVICE (SUS)
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Jun 25, 2012
I can see that there is a new update for my Xperia Neo but when it gets to the second stage (preparing my phone to update), it says it is 'unable to install or start phone software update components'. Anyone have any idea how I can update my phone or why it won't let me update it now???
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Mar 16, 2012
When i try to ugrade my phone software i get the error message "Unable to install or start phone software update conponents" . i restarted phone, pc suite, reinstalled, but my phone is not getting upgraded. pc suit says latest upgrades are available. Even if i go for repair phone same option comes.
Hestory : last night i tried to upgrade my phone using Sony Update service. it ran upgrade and everything was new. all previously installed softwares are gone.
Symptoms: it shows android 2.3.4 version on phone but in PC suit while, upgrade using pc suite it says vrsion 4 .a .XXX , and upgrading to 4.b.XXX ... then it proceeds and fails with error "Unable to install or start phone software update conponents" .
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Feb 25, 2011
Unable to install or start phone software update components''I have the X10 mini and I'm trying to update the software on it. I've downloaded the PC companion, and the error shows up at the 2.Prepare stage of the update.
I have rebooted my computer and the phone too, and that error message still pops up every time I try to update.
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Apr 24, 2012
This error appears to be quite common when upgrading to Android 4?
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Jun 10, 2012
Unable to install or start phone software update components.is promptig every time.
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Dec 6, 2011
I received notification that a system update is available for 4.0.2.A.0.42 and that this update can only be done with PC Companion. I followed every instruction but I had to abort the process when PC Companion prompted me to discontinue due to low battery conditions. I charged my battery. I connected phone and continued process. In step two - prepare - I get the error message: Installation Error: unable to install or start phone software update components. I tried several times but I still get the same error. I restarted my computer and my phone numerous times and still the same error is popping up.
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Nov 15, 2010
I am trying to update to android 2.1. when the PC Companion reaches the "prepare" stage, a dialog box opens saying "Installation Error unable to install or start phone software update components.
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Jun 1, 2012
I m Also having the same issue, "unable to install or start phone software update components" when trying to upgrade my Xperia Neo V using the latest PC Companion software.I've also given a try using the Update Service, downloaded from Sony mobile update website, but no use.
Model: Xperia Neo V.
Mode: SE PC Companion Software
Windows: Windows 7 And Also Trie in WinXP.
Location: India
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Feb 21, 2011
I was trying to update my X10 for pinch zoom It says certification error and the updates getting disconnect. I checked my system firewall and my modem firewall too everything is perfect. And I tried with my friend's machine there too I am getting same error.
I contacted Sony Ericsson customer care regarding this, they replied go and update ur phone in service center. Too bad they didnt tell me why I was not able to update my phone.
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May 31, 2012
The Sony PC Companion has started showing that an update is available for my xperia pro as soon as i connect it. I happily selected the update option and on the first attempt it downloaded the update which took more than 10 mins in my case. Then it reboots the phone in the flash mode i believe and when it's time to install the update, simply comes out with an error that no update is available for your phone.
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Jan 15, 2011
I connect the phone to the pc, it gathers the information it needs to do the update,then i get to the screen where i'm asked to un-plug the usb from the pc & from the phone.i turn off the phone and wait 30 seconds (i know it says i only need to wait 5 seconds)
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Dec 29, 2010
okay imtrying to update my phone to the 2.1 version. I downloaded the backup and restore. Then i i pressed the button to backup and only button that came up was ok instead of settings and okay.i tried to redownlaod. and now i cant. i even tried the dolphin brwoser.
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May 14, 2012
i have tried updating my sony xperia ray android to 4.0 several times but it keeps saying some components not downloaded. i live in india and i use a broadband connection.
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May 29, 2012
my neo v SI number 1254-44045/28/2012 still can no update to 4.0.4
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Jun 17, 2012
i updated my xperia neo v to ics....it workd smoothly....after that i had some issues in my phone's touchscreen....for which i gave it to sony ericsson service centre...they replaced my screen n changed my version back to gingerbread....now whenever i try to update to ICS via pc companion....it doesn't work...
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Nov 11, 2010
i have x10 with 1234-2566 code and still no available update. This code is in confirmed kits list.
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Nov 7, 2010
Current info on my factory unlocked phone:
Model Number: X10i
Firmware Version: 1.6
Baseband Version: 1.1.31
Kernel Version: 2.6.29-rel
Build Number R2BA026
I can't update my phone with either PCC or SEUS. When I restart the phone (hold the back button while plugging in the micro usb cable), the phone restarts normally. I'm running latest versions of SEUS and PCC. PCC recognizes my phone and recognizes there is an update available. I'm running windows7 64 bit.How do I update my phone?
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Jan 22, 2012
I am unable to update my Neo V from ICS 4.0.3 to 4.1.B.0.431 on my Neo V.My Device is rooted and I have removed boatwares. I don't want to use flastool. I have tired OTA update (5 times) and got below attached error. PCC says my phone software is uptodate.
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May 9, 2012
I am trying for the last two days to update my Neo V but...I have download SUS tool and according to instructions I am connecting USB cable while pressing back key, it does not do any thing. Memory card is detected by PC. I keep on pressing the key for about one minute but SUS doesnt detect my mobile.
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Sep 19, 2010
Did a update on my X10 and now lost everything on memory card anyone else had a problem
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Jul 3, 2012
connect the phone to the computer I want to update, and it says try again later. I go but it does not work
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Jul 5, 2012
My blackberry curve 9360 needed updating to the new 7.1 version, I started the update at 9am and at 10pm the update bar hasn't moved from 7% and my phone is extremely hot. Any suggestions on how to stop the update as I am unable to use my phone..
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Apr 13, 2012
Can anyone help me my blackberry messenger status has collapsed i have know idea how to correct this darn thing.So annoyed.I was backspacing my previous status and for some reason my status is not giving me any option to set any status or what so ever.I cant even click on it or nothing.I tried deleting mt BBM but it doesnt want to i tried reinstall it still nothing.
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Oct 14, 2010
Connected it to the PC companion and was informed about the update. Switched off the phone and turned it back on. Connected the usb port while holding the back button and selected connect the phone but nothing happened. I've tried this about 6 times now and nothing.Should the phone be asking me what i want to do each time? I thought there was an option to set the phone to automatically mount when connecting the usb cable but it seems to be gone in 2.1. Could anything be blocking it? My phone is UK unbranded and on firmware version 2.1-update 1.
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Aug 2, 2011
My hubby has a sony ericson x10 and his software needs updating.
I have followed the instructions {backed up } attached phone etc and it keeps coming up with error - not able to update s/ware.
His phone does not have the latest software and when PC Companion connects its says this and I follow instructions to upgrade but its not having it.
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