Xperia X10 Mini/pro :: Unable To Update Phone?
Nov 17, 2010
If I try using the PC Companion to update my Xperia X10 mini it gets to preparing and it stays there for a while then gives the error 'Unable to install or start update components' I then click on OK and it says 'The update of software has failed.
If I try using the PC Companion it gets to preparing and it stays there for a while then gives the error saying 'An unexpected error has occurred. The application will shut down'I made some screen-shots of the errors.No matter what I try I cannot get it to work.
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Dec 18, 2010
My X10 mini pro is consistently telling me a software update is available, and I must update via computer. However, the PC Companion says the software is already up to date. The phone has firmware 2.1-update1.
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Feb 25, 2011
Unable to install or start phone software update components''I have the X10 mini and I'm trying to update the software on it. I've downloaded the PC companion, and the error shows up at the 2.Prepare stage of the update.
I have rebooted my computer and the phone too, and that error message still pops up every time I try to update.
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Jun 10, 2012
Unable to install or start phone software update components.is promptig every time.
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Oct 14, 2010
Connected it to the PC companion and was informed about the update. Switched off the phone and turned it back on. Connected the usb port while holding the back button and selected connect the phone but nothing happened. I've tried this about 6 times now and nothing.Should the phone be asking me what i want to do each time? I thought there was an option to set the phone to automatically mount when connecting the usb cable but it seems to be gone in 2.1. Could anything be blocking it? My phone is UK unbranded and on firmware version 2.1-update 1.
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Jun 6, 2012
my SW version is 4.1.B.0.431. today my phone offer me an update to 4.1.B.0.587 version. I've downloaded it and try to install update. but after some time phone says that update can't be installed. why so? my phone is rooted. is that a brake for install update?
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Nov 10, 2012
A few weeks ago I got the notification that an update was available for my phone. My friend got the same update via his HTC shortly after, he was able to update directly from his phone without any problem. I was informed I had to connect to a PC to update mine, frustrating but I do understand the definate benefit. But there are only benefits if the software related is robust and well tested, which it isn't.I connected my phone, updated PC companion, connected the phone via pc companion. Attempted to use the support zone which had just been updated also. I got the error message saying " Pc Companion need to connect to online server". I have done suggest it's only a temporary problem but I've tried on over 10 different occasions on two different PC's.I then tried using the SUS as I needed to use that to update to ICS in the first place, but it wants to dowload a 127mb file, way to big for the patch which is meant to be 0.1mb.
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Oct 1, 2012
Xperia mini pro (SK17)1251-91014.0.2.A.0.622/1/2012 for update to android 4. BUT i can't update , PC companion is showing, that my phone is updated till last version, and it's still staying on version 2.3.4. what to do now? i was waiting so long time, and now i can't update.
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Feb 5, 2012
Just yesterday I received a notification on my Xperia Mini Pro telling me I should connect my phone to my PC in order to update the latest firmware.When doing so, the PC Companion software mentions an update indeed.Every time I get to the 2. Prepare stage of the update, I get an error, however:Installation Error Unable to install or start phone software update components.I live in the Netherlands and my carrier doesn't push firmware updates through my phone's data network (I don't know if that'd even be possible)
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Nov 30, 2011
I couldn't update my mini pro to ICS. I'll put here all the problems which I encountered in the update process. The link in the below image doesn't work.
It shows the following screen By continuing with the update, I found the following errors
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Jun 8, 2012
Here Is a Screen shot of what i am seeing at PCC Screen shot of SUS what i am seeing
I tried to update my phone by using pc companion and also SUS... but i am not abale to update my phone... when i am using SUS it says something going wrong... and the application shut down... i re instal it but unable to update.. when i use pc companion it show me i have an update.. but during the stage 3.Update is says my phone does not have any update.
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Jan 30, 2011
After multiple tries of trying to update Android for my Xperia X10 mini pro phone via the PC Companion as well as the downloaded Update Service (after reading similar threads) i am still at a loss! I am in Mumbai using an Airtel SIM.
In the case of the PC Companion, it goes smoothly until the Prepare step (where no Previous & Next buttons appear). After "preparing" the phone nothing happens. I tried pressing Enter & then it goes onto the Update panel. But here the Download status bar is just mpty & doesnt download anything.
With the Update Service, it runs fine till the Connect step. After following the instructions once again nothing happens. Here there is only a Previous button & no Next button. Pressing Enter takes you to the Previous panel.
In both cases I have seen no message appear on the phone at all & no sign of anything being recognized on either of the softwares.
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Sep 3, 2011
I've bought a new Xperia X10 Mini Pro two months ago. Now I'm trying to update the operating system(Android) using the receipt given on the Sony Ericssons homepage using Sony Ericsson PC Companion 2.0.PC OS: Windows XP SP3 (32-bit).Everything works well until I come to the point where I'm supposed to disconnect the USB-cable, turn the mobile phone off, restart the mobile phone, reconnect the USB-cable and holding the Back-button when doing this.I get a new page telling me to pull the top menu down and activate the USB connection (or something like that). When I have done this the page switches back to the former page where I'm again told to disconnect theUSB-cable, turn the mobile phone off etc.I have also tried to use the Update Service, but I'm not coming any further than to the first page.
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Apr 12, 2012
The software is not yet released for my mini pro, and its not on the SI list, also, its not available on my Sony update service, but the thing is, I really want to do the update.
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Sep 14, 2011
When I try to update my xperia mini pro to Android ICS through PC Companion, the progress is as follows:
[code]...
And donīt even try to propose to switch off antivirus and firewall, because Iīve tried that also. And no, I have not got another PC to test it. Instead, you should try to do software like we are used to in 21st century.I really have to restrain myself from using more appropriate language for your utter software engineering disability. You should really sit and think about how you do your business.
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Sep 7, 2010
I have been trying to update my x10 mini pro with a new software. Have been tryinf SE homepage and also SE PC Companion but it just doesnt work. I do everything as the menu says but at one point the programme freezes and nothing happens. I press down the "back" button while putting in the cable and just keep it pressed down and hoping the transfer will start but nothing happens. The phone starts up and thats it, then it all freezes.Tried to disable my Security programe too while updating. Tried different USB connections.
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Dec 10, 2010
I having problem to update Sony Ericsson Xperia x10 to 2.1, when it comes to the point to unplugging USB, and then holding the back button/plug in USB, it just doesn't do anything for me., but after a while, the phone just restarts and nothing happened.
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Jul 10, 2012
I am unable to update android on my xperia mini pro. after establishing connection through PC companion, in the prepartion step i get this message"
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Sep 24, 2010
Finally the Update to Android 2.1 is available, I think.On trying to update wit my phone, It says the update is available dat I should use a computer to do d update.
Here's were i need help, On using the Pc companion, after updatin the Pc companion, I tried to connect to get my Phone update but It tells me it needs to connect to the internet to be able to do this, But I'm already connected to the net.
I know my Pc companion is ment to tell me automatically that there is an update for my phone available since my phone gets the message while i use it but the Pc companion doesnt.
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Dec 18, 2010
I am unable to download or update android to v2.1. After i installed the PC Companion, it does not prompt me anything about the update of android 2.1. I dun think my x10 mini is still android 2.1.
Also, anyone knows how to move applications from phone to memory card?
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Sep 24, 2012
I get this message and update ends abruptly
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Jun 17, 2012
as an update is being rolled out for xperia mini SI 1248-9515 but still it is unable to upgrade it through pc companion and sony updater.
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Dec 13, 2010
i have bought my x10 mini and i am update it from android 1.6 to android 2.1 by myself using sony PC companion. yes , i am able to install it in about 1 hour , i have notice that the battery consumption after the update is terrible, battery would not recover although the screen is turn off , battery temperature is about 34 deg celcius.I am then turn off all the data transfer , wifi , GPS, background process , kill all the running app application and measure the battery consumption rate !!! it give me 20 minute/percent of battery which is very not desired ! For "my" X10 mini SE 2.1 update ecleair got bug on CPU management, it run continously without going to sleep mode!
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Jun 28, 2012
I cannot update my Sony Ericsson Xperia Mini SI No. 1248-9517. When I connect it to my pc Sony PC Companion it starts but it shows an error "Unable to install or start phone software update components."
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Apr 26, 2011
I am unable to load the latest software update. I just get an error message.
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Jan 22, 2011
i am unable to send sms from my xperia x10 mini pro using my sim alone but i am able to send sms if my sim is placed in any other phones. please help me out to sort out this issue. There is no way to change sms settings in my phone since i updated it to android 2.1
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Mar 20, 2011
I bought a new X10 mini Pro 2 days back and tried taking some pictures on the phone. The camera does not not get activated when I press teh Key avalable at the side of the phone. When i activate the camera from the application menu, I could focus and also use the flash to take picture. A green dot appears at the top left corner of the screen and blinks for some time indicating it is ready to shoot. I also get a beep sound as it should normally happen when the shot is successful. But, the pictures are not saved on my phone. I tried both inserting a sim card and without it.
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Jan 28, 2012
My problem is next: after ICS update my phone (Xperia Mini Pro sk17i) unable to connect on mobile internet, but i can connect on wifi internet. Before ICS update, i used a application for APN control (APN OnOff -on market play), and application's settings remains "Off"- that means APN is turned off. I tried to solve this problem with some APN Backup application, but i cold not..
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Apr 12, 2012
the phone was purchased 4 months ago and regularly freezes and crashes when using it. The software also sometimes will perform the wrong function when an icon or button on the phone is pressed. I have tried updating the software to see if that would help but for the last 2 weeks I have been told that the Update Centre is overloaded and I can't download the new software.
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Jun 3, 2012
I'm currently on 2.3.4 and i'm unable to update my phone to 4.0.2.A.62 after the newer update 4.1.B.0.431 is released. The updates have been released for my country and . It goes upto Step 2 in the PC suite and then fails.
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Jun 11, 2010
Five days back purchased a Xperia X10 and upgraded the memory to 16GB. It was working fine since yesterday morning, when I updated the phone through SE PC Companion software.
First SEPCC presented a message for update then it told to disconnect the phone from USB, switch it off, remove battery for at least 5 sec., put battery again, connect it USB with pressing back button. After that it starts downloading the update and then tried to install the update. But it failed 2 times.
Right now I am not able to start the mobile even by removing the memory. On the screen it displays SONY ERICSSON text and a '!' mark inside a triangle.
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