Xperia Z5 :: Unable To Perform A Hard Reset
Oct 15, 2015
I came across a Z5 compact that has an error that may or may not associate with faulty finger print registry.
I was unable to perform hard reset to it. Since i am stuck on the pin screen and the pin on memory didn't work.
I have attempted many methods, including the *#*#7378423#*#* method, which worked fine with the familys other M5 model fine
Pressing power and + / - didn't get me anywhere but the device was not set in dev mode or debug in the first place. When I try to connect to pc, it require me to enter pin which I can not, before I can set up the factory reset, I didn't even manage to the Google method window after.
I would like some input on higher level methods than those can be found on likes if ifixit.
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Nov 25, 2014
I need to know the correct procedure to update the Sony Xperia Z2 from KitKat to Lollipop.These are the main questions:
1) Update via OTA or from PC Companion when the firmware is noticed?
2) When the hard reset (system repair) must be done? Before the update or after the update or both?
3) How perform CORRECTLY, STEP BY STEP, the hard reset after Lollipop update?
I and all Z2 users need this fondamental informations to prevent Lollipop bugs or malfunctions!We wait DETAILED answer from Sony!
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Jun 19, 2012
How do I reset my iphone 3gs back to the factory setting (out of the box)
Info:
iPhone 3GS, iOS 5.1.1
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Aug 3, 2011
perform hard reset on my nokia c5-03? The method of 5800 doesn't work...
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Mar 29, 2012
I have an iPhone 3gs that is out of warranty. I purchased this phone from AT&T. Last night my phoone went completely dead (battery percentage was at 96% just moments before) and now will not turn back on. I have tried just about everything I have found on discussion boards- trying hard reset, plugging into itunes, charging for15-20 mins then holding down sleep and homebuton..... NOTHING works. This phone will not light up AT ALL. My computer wont even recognize it. Is there anything else I can do?
Info:
iPhone 3GS, iOS 4.3.3
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Apr 12, 2012
The software is not yet released for my mini pro, and its not on the SI list, also, its not available on my Sony update service, but the thing is, I really want to do the update.
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Jun 17, 2015
My phone was passcode locked because of sensitive emails for my work. When I took it out of my pocket this morning, it had reset itself and was optimizing. It had reset itself!
I have a feeling it because a passcode was entered too many times and the phone reset itself. (Happened before as the touch is very sensitive) Or it is a bug and it rest itself which is highly unlikely.
My question is whether or not I can get all my data, apps and contacts back. I do not have the time or patience to set it all up again.
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Sep 6, 2012
My z2 not respond to the hard reset. I press power and v- v+ but not see the menu reset
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Sep 28, 2012
How can i hard reset my Neo V? I forgot my PIN Code and now there's no way i can use my device anymore. What are the keys to hard reset Neo V device? It seems that the Power + Volume Down + Home Keys doesn't work. My devices is currently running ICS.
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Aug 21, 2015
When I was on a call yesterday the z2 hanged and then I thought i'll do hard reboot using power and volume up but it wiped entire phone including sd card... how to recover whatever possible..lost 1 yr of data on sd card which took from old Samsung onto this and unfortunately never backed up this sd card...
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Oct 8, 2015
I bought a z5 compact few days ago, and now my fingerprint doesn't work. My password also doesn't match with the one that I've wrote. So, I was looking through internet, but couldn't find the solution. Also tried with PC Companion, but it doesn't allow me to do anything, without putting the password inside. I
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Jun 1, 2012
I just want to know how to hard reset the below 2 phones. I already know how to reset it to factory defaults using the settings menu.
1. Neo V.
2. Xperia Sola
1.The reason why I want to know these is because in case my phone is not booting up at all and it keeps on restarting after it comes to the main screen. I need to know the key combinition such as Volume rocker down + power (for HTC), what is it for Sony mobiles. 2. The Sola has inbuild batteries so in case the phone freezes, how can i restart or reset the phone.
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May 8, 2015
I upgraded my Z3 dual using PC companian and I am getting worst of worst battery life which lasts hardly 8 hours with a average 2 hours on screen by using only one sim....Don't recommend me to turn off my mobile data, live wallpaper etc etc...I don't need two days of back up as advertise, I only need atleast one day...
And my question is can I downgrade it to KitKat without rooting my phone??? When I used Sony Emma software to connect my phone with PC it showed that your phone is locked and to enable the functions you have to unlock your phone....
And the other doubt is how can I enter into recovery mode to hard reset my phone??? I tried with a lot of button combinations and all are resulted in normal boot up..And tell me any othere ways to regain my battery back up without downgrading if there is any ( even I don't think so )
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Dec 20, 2015
I purchased a brand new LG V10 on EBay. I received the phone today, the phone won't perform a factory reset. Every time I try to factory reset the phone, the phone reboot and I receive the following message:
Secure booting error
Error code 1003
Modified
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Apr 17, 2015
My Galaxy S5's screen broke and it is completely black. I need to return this phone to geek squad but I must perform a factory reset on it before I send it, but I dont know how I can do this if I cant read what it is on the screen. Is there anyway that I could perform a factory reset from my computer or is there another way to perform a factory reset without needing the screen?
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Nov 22, 2012
What is the difference between Hard reset and Soft reset - for Nokia 5230?
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Jul 1, 2012
if i do a hard full reset will that reset eveything including the first hotmail live account i put in on the first day of activation because im not living in the same country anymore and want to start a new zune/marketplace account to buy apps i have no problem with hard reset IF It will work?
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Aug 6, 2010
Navigation used to work fine on my X6, but since having to do a hard reset of the phone (due to other problems!) I cannot use the Navigation.
Everytime I get the error 'navigation cannot start at this location' and it doesn't seem like the phone can ever pick up my location.I have tried un-installing and re-installing the application but to no-avail!I haven't even wasted my time calling Nokia Support, as they are totally useless!
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Nov 29, 2011
I have had my c5 for several months. i check my work email on my phone from their server via a web address. since last week i get the following message: web: unable to perform operationi don't have any problem when browsing any other website.I have cleared cache and cookies, nothing changed.
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May 14, 2012
My Iphone has been approved by AT&T to be unlocked. I've done the procedure recommended in their email more than 4 times, but it seems that nothing happens. I contacted AT&T again and they said I should talk to Apple because their part has already been done.
I was wondering if Apple is facing a delay in applying the AT&T IMEI requests?
Info:
iPhone 4, iOS 4.3.3
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Jul 25, 2010
E52 Software 033.002 dated 2010-02-10 (custom version 033.022.237.03 dated 2010-03-11)Connecting via WLAN I have no problems accessing the Internet or fetching POP email or using Skype, etc., however, I do have a problem using Google or Live Search via the "Search" function available from the Standby screen.
Entering Search to do a web-search via Google (or Live Search), after connecting to WLAN, I get this error: Search: Unable to perform operation.What's up? Compared to my E51, my 1st impression is that my new E52 is a bit erratic. Thanks for any tips on how to solve the search problem/issue (which works fine on my E51).
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Jun 18, 2010
I have my nokia e51 and when i try to turn my bluetooth on it shows error "Unable to perform bluetooth operation". I have tried to solve the problem by reseting my mobile but problem still exists.Can you please help me out on this.
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Feb 27, 2010
I've not been here for long time.Okay, I've a problem with my N97 web browser. When I try to log on to my school email acc, the N97 shows the error above.....but when I refresh(reload content), then it shows the content. My n95 doesn't do that(same settings, same operator, same wifi)....so why?
I've done both hard and soft reset just in case, but none helped.I'm dumbfounded! I try to acces my school email via opera mini Which i installed on my n97, but it works fine....no error...! huh!
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Aug 10, 2010
I just formatted my phone (both the memories).Now I am not able to use bluetooth as its giving me above error.
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Jun 17, 2012
how to perfform un lock my phone apple iphone 3g
Info:
iPhone 3G, Windows 7, apple iphone 3g
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Jan 12, 2010
on my Nokia 5800 I always get the message 'Unable to perform Bluetooth Operation' when trying to turn on Bluetooth. I I already tried several proposed solution, without succes unfortunately.
* Remove battery
* Hard reset
* Soft reset
* hit it on the side as proposed somewhere in the forum.
I raised a request through Nokia support a week ago. They promised to contact me withing the 48 hours, but I have't heard anything from them.I have fw: 30.0.011. Altough Nokia site says there is a newer version I cannot update my phone yet (tried via Nokia update on PC and on mobile itself)
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Aug 22, 2010
When I try to enable bluetooth on my 5530 XP phone (in Menu > Settings and Connectivity > Bluetooth), I get the error message "Unable to perform Bluetooth operation". Anyone else experienced this? I entered *#2820# and the phone says: "Buetooth device address c8979fd7f684". I think this means that the hardware is still ok and the aforementioned problem is probably due to some software issue, is that right?The phone is currently on firmware 20.0.080 and I am unable to update it to the current version (see another forum topic for that). The phone was purchased in central asia.Any help would be greatly appreciated. With the free Ovi Maps, I'd really like to pair my phone with a gps mouse and take full advantage of that. But without bluetooth, no chance
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Feb 24, 2010
I cant seem to install anything on my 5800XpressMusic for a sudden, it keep saying "Unable to perfom the operation, another operation is in progress" when I try to install any application, I dont have any other progress in use, why does it keep saying that when I dont!?I do have the latest software installed.
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Jan 26, 2010
After i have upgraded to V40. there has been problem with music store usage. Frequently it displays "Unable to perform operation". I have to restart it and sometimes it works fine i think it has become too moody after my update.. jokes apart, i really need some fix since i have a hell lot of free music left for download. any thoughts on it? also can i use the OVI maps for navigation without getting connected to Internet? i was just curious to know about it may be its a noob question but i wanted to clarify and was not sure to create a new post with it.
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Oct 18, 2011
Is any one else having the same problem with Ovi? I can't sign in to Ovi Store via any app, Facebook or just the store. I haven't done anything new to my phone (E7) but since last night I haven't been able to access any Ovi based sites.
I am not intending to do anything to my phone to try and fix this problem until I've left it for a while for Ovi to fix the problem themselves, as I suspect that it's something that's happened their end. To back up my theory it would be good to know if others are suffering in the same way?
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May 8, 2012
1656 is my error code i cant restore or update my iphone
Info:
iPhone 4, iOS 5.1
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