Xperia Z2 :: Correct Procedure To Update To Lollipop And Perform Hard Reset
Nov 25, 2014
I need to know the correct procedure to update the Sony Xperia Z2 from KitKat to Lollipop.These are the main questions:
1) Update via OTA or from PC Companion when the firmware is noticed?
2) When the hard reset (system repair) must be done? Before the update or after the update or both?
3) How perform CORRECTLY, STEP BY STEP, the hard reset after Lollipop update?
I and all Z2 users need this fondamental informations to prevent Lollipop bugs or malfunctions!We wait DETAILED answer from Sony!
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Oct 15, 2015
I came across a Z5 compact that has an error that may or may not associate with faulty finger print registry.
I was unable to perform hard reset to it. Since i am stuck on the pin screen and the pin on memory didn't work.
I have attempted many methods, including the *#*#7378423#*#* method, which worked fine with the familys other M5 model fine
Pressing power and + / - didn't get me anywhere but the device was not set in dev mode or debug in the first place. When I try to connect to pc, it require me to enter pin which I can not, before I can set up the factory reset, I didn't even manage to the Google method window after.
I would like some input on higher level methods than those can be found on likes if ifixit.
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Jun 19, 2012
How do I reset my iphone 3gs back to the factory setting (out of the box)
Info:
iPhone 3GS, iOS 5.1.1
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Aug 3, 2011
perform hard reset on my nokia c5-03? The method of 5800 doesn't work...
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Mar 29, 2012
I have an iPhone 3gs that is out of warranty. I purchased this phone from AT&T. Last night my phoone went completely dead (battery percentage was at 96% just moments before) and now will not turn back on. I have tried just about everything I have found on discussion boards- trying hard reset, plugging into itunes, charging for15-20 mins then holding down sleep and homebuton..... NOTHING works. This phone will not light up AT ALL. My computer wont even recognize it. Is there anything else I can do?
Info:
iPhone 3GS, iOS 4.3.3
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Nov 22, 2014
Like others, I tried the software update, and then my phone constantly got stuck at the four little circles at start up. I followed some instructions I found on AndroidPit:
1. From a powered off state, press the Power button to start your Nexus 5. When you see the Google logo press and hold the Volume Down key and release when the device vibrates.
2. Use the volume keys to highlight Recovery Menu and press the Power button to select. This will bring you to a screen with an Android on its back.
3. Hold the Volume Up key for 5 secs then release and a new menu will appear.
4. First off, you can use the volume keys to select Wipe Cache Partition. This will cause your phone to restart. once this is done, re-do the previous steps to get back to the same screen (the one that Wipe Cache Partition was on).
5. Highlight Wipe Data/Factory Reset and select using the Power key. Scroll down to Yes, Delete All Data and press the Power button again to select.
6. Your Nexus 5 will now wipe your data and reformat.
7. On the next screen hit the Power button to select Reboot System Now.
It has been 40 minutes now and it's stuck on 'Formatting /data'. Is this normal?
I've only had this phone for a couple of months and it was functioning perfectly until now I haven't rooted it or anything.
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Dec 12, 2015
So frustrating that the 950 is not a top end phone. The problems with having to do a hard reset in order to get the update is a joke. I've done the hard reset and my update is just sitting at 0% it won't do anything and my phone is just now going slow. I expected a lot more from MS. The batter gets ridiculously hot, it drains way too quickly, and there are other glitches as well. This was marketed as a high end phone but thus far it is no where close.
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Jun 27, 2011
After the update to 2.2.2 and after a hard reset, the phone takes a long time syncing my Google accounts e-mails. Is there a setting that i have missed ? I am on a 3G data plan. Before when a new e-mail was received in the Gmail inbox i instantly received a notification on my phone.
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Apr 22, 2015
I updated yesterday and my battery life is terrible now. I want to factory reset but am wondering if I should let it restore apps or just start fresh?
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Apr 12, 2012
The software is not yet released for my mini pro, and its not on the SI list, also, its not available on my Sony update service, but the thing is, I really want to do the update.
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Jun 17, 2015
My phone was passcode locked because of sensitive emails for my work. When I took it out of my pocket this morning, it had reset itself and was optimizing. It had reset itself!
I have a feeling it because a passcode was entered too many times and the phone reset itself. (Happened before as the touch is very sensitive) Or it is a bug and it rest itself which is highly unlikely.
My question is whether or not I can get all my data, apps and contacts back. I do not have the time or patience to set it all up again.
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Sep 6, 2012
My z2 not respond to the hard reset. I press power and v- v+ but not see the menu reset
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Sep 28, 2012
How can i hard reset my Neo V? I forgot my PIN Code and now there's no way i can use my device anymore. What are the keys to hard reset Neo V device? It seems that the Power + Volume Down + Home Keys doesn't work. My devices is currently running ICS.
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Aug 21, 2015
When I was on a call yesterday the z2 hanged and then I thought i'll do hard reboot using power and volume up but it wiped entire phone including sd card... how to recover whatever possible..lost 1 yr of data on sd card which took from old Samsung onto this and unfortunately never backed up this sd card...
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Oct 8, 2015
I bought a z5 compact few days ago, and now my fingerprint doesn't work. My password also doesn't match with the one that I've wrote. So, I was looking through internet, but couldn't find the solution. Also tried with PC Companion, but it doesn't allow me to do anything, without putting the password inside. I
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Jun 1, 2012
I just want to know how to hard reset the below 2 phones. I already know how to reset it to factory defaults using the settings menu.
1. Neo V.
2. Xperia Sola
1.The reason why I want to know these is because in case my phone is not booting up at all and it keeps on restarting after it comes to the main screen. I need to know the key combinition such as Volume rocker down + power (for HTC), what is it for Sony mobiles. 2. The Sola has inbuild batteries so in case the phone freezes, how can i restart or reset the phone.
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May 7, 2015
I upgraded to lolipop about a month back and my phone got factory reset ( lost all data from my phone , sdcard , sim ) and prompted for new set up installation. This happened while i was out , and my phone was in my pocket once and another time when i was in at work , lost all data both the times and i couldnot find any trace of what triggered the wipe off button on my phone.
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Feb 11, 2013
I have a Razr HD on Fido in Canada, due to the horrible stuttering it had it was suggested I do a hard reset to fix it. After doing the hard reset, it's now in an infinite loop of the android update logo (green android with the spinning blue thing), then the motorola logo, then a black screen.
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May 8, 2015
I upgraded my Z3 dual using PC companian and I am getting worst of worst battery life which lasts hardly 8 hours with a average 2 hours on screen by using only one sim....Don't recommend me to turn off my mobile data, live wallpaper etc etc...I don't need two days of back up as advertise, I only need atleast one day...
And my question is can I downgrade it to KitKat without rooting my phone??? When I used Sony Emma software to connect my phone with PC it showed that your phone is locked and to enable the functions you have to unlock your phone....
And the other doubt is how can I enter into recovery mode to hard reset my phone??? I tried with a lot of button combinations and all are resulted in normal boot up..And tell me any othere ways to regain my battery back up without downgrading if there is any ( even I don't think so )
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Jun 30, 2015
After installing Lollipop what should I do and why? Cache wipe or factory reset?
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Dec 20, 2015
I purchased a brand new LG V10 on EBay. I received the phone today, the phone won't perform a factory reset. Every time I try to factory reset the phone, the phone reboot and I receive the following message:
Secure booting error
Error code 1003
Modified
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Mar 16, 2011
I have updated by Xperia X10 to the latest software available.After the update, the phone call log doesn't show correct data. The call log doesn't show all dialled call or received calls/missed calls. I guess this is a bug in the latest update.
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Apr 17, 2015
My Galaxy S5's screen broke and it is completely black. I need to return this phone to geek squad but I must perform a factory reset on it before I send it, but I dont know how I can do this if I cant read what it is on the screen. Is there anyway that I could perform a factory reset from my computer or is there another way to perform a factory reset without needing the screen?
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Nov 22, 2012
What is the difference between Hard reset and Soft reset - for Nokia 5230?
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Jul 1, 2012
if i do a hard full reset will that reset eveything including the first hotmail live account i put in on the first day of activation because im not living in the same country anymore and want to start a new zune/marketplace account to buy apps i have no problem with hard reset IF It will work?
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Apr 17, 2015
I just update my xperia Z2 to Lollipop. But after update, why my Z2 won't vibrate at all (call, typing, etc). The vibrate button is already turned on.
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Dec 14, 2014
When the lollipop came I stayed for 1 month waiting the update and it doesn't appear to me, so I update manually. Now the update to 5.1 came and I can´t update because "the software is modified". Now where I can find the software of the last version of the lollipop to update manually again and if how?
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Oct 3, 2015
I have recently updated to Lollipop 5.1.1 and I am experiencing many issues (heats up, battery consuming, etc.) but the main one is that I can't hear anything (neither the person I call hears me) during the calls. Seems the mic/speaker are blocked.
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Apr 8, 2015
Yesterday I updated my Z2(D6502) to lollipop through PC Companion. I use 3g connection. If I restart the phone with 3g enabled i get message there is no service. If I switch to 2g and 3g it starts working.
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Jul 8, 2015
Since 3 days when I am using my phone it suddenly reboot and yesterday. I updated to lollipop 5.0 it rebooted again what is the problem....
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Nov 25, 2014
What is the correct procedure or guide to calibrate the battery of Xperia Z2 after Lollipop update?
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