Nokia Online Services :: Ovi 'unable To Perform Operation'
Oct 18, 2011
Is any one else having the same problem with Ovi? I can't sign in to Ovi Store via any app, Facebook or just the store. I haven't done anything new to my phone (E7) but since last night I haven't been able to access any Ovi based sites.
I am not intending to do anything to my phone to try and fix this problem until I've left it for a while for Ovi to fix the problem themselves, as I suspect that it's something that's happened their end. To back up my theory it would be good to know if others are suffering in the same way?
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Jul 25, 2010
E52 Software 033.002 dated 2010-02-10 (custom version 033.022.237.03 dated 2010-03-11)Connecting via WLAN I have no problems accessing the Internet or fetching POP email or using Skype, etc., however, I do have a problem using Google or Live Search via the "Search" function available from the Standby screen.
Entering Search to do a web-search via Google (or Live Search), after connecting to WLAN, I get this error: Search: Unable to perform operation.What's up? Compared to my E51, my 1st impression is that my new E52 is a bit erratic. Thanks for any tips on how to solve the search problem/issue (which works fine on my E51).
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Jun 18, 2010
I have my nokia e51 and when i try to turn my bluetooth on it shows error "Unable to perform bluetooth operation". I have tried to solve the problem by reseting my mobile but problem still exists.Can you please help me out on this.
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Feb 27, 2010
I've not been here for long time.Okay, I've a problem with my N97 web browser. When I try to log on to my school email acc, the N97 shows the error above.....but when I refresh(reload content), then it shows the content. My n95 doesn't do that(same settings, same operator, same wifi)....so why?
I've done both hard and soft reset just in case, but none helped.I'm dumbfounded! I try to acces my school email via opera mini Which i installed on my n97, but it works fine....no error...! huh!
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Aug 10, 2010
I just formatted my phone (both the memories).Now I am not able to use bluetooth as its giving me above error.
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Jan 12, 2010
on my Nokia 5800 I always get the message 'Unable to perform Bluetooth Operation' when trying to turn on Bluetooth. I I already tried several proposed solution, without succes unfortunately.
* Remove battery
* Hard reset
* Soft reset
* hit it on the side as proposed somewhere in the forum.
I raised a request through Nokia support a week ago. They promised to contact me withing the 48 hours, but I have't heard anything from them.I have fw: 30.0.011. Altough Nokia site says there is a newer version I cannot update my phone yet (tried via Nokia update on PC and on mobile itself)
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Aug 22, 2010
When I try to enable bluetooth on my 5530 XP phone (in Menu > Settings and Connectivity > Bluetooth), I get the error message "Unable to perform Bluetooth operation". Anyone else experienced this? I entered *#2820# and the phone says: "Buetooth device address c8979fd7f684". I think this means that the hardware is still ok and the aforementioned problem is probably due to some software issue, is that right?The phone is currently on firmware 20.0.080 and I am unable to update it to the current version (see another forum topic for that). The phone was purchased in central asia.Any help would be greatly appreciated. With the free Ovi Maps, I'd really like to pair my phone with a gps mouse and take full advantage of that. But without bluetooth, no chance
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Feb 24, 2010
I cant seem to install anything on my 5800XpressMusic for a sudden, it keep saying "Unable to perfom the operation, another operation is in progress" when I try to install any application, I dont have any other progress in use, why does it keep saying that when I dont!?I do have the latest software installed.
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Jan 26, 2010
After i have upgraded to V40. there has been problem with music store usage. Frequently it displays "Unable to perform operation". I have to restart it and sometimes it works fine i think it has become too moody after my update.. jokes apart, i really need some fix since i have a hell lot of free music left for download. any thoughts on it? also can i use the OVI maps for navigation without getting connected to Internet? i was just curious to know about it may be its a noob question but i wanted to clarify and was not sure to create a new post with it.
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Jan 18, 2010
Recently i had a problem with nokia music store. Last time when go into the music store will lead to store selector then i need to click nokia music store Singapore then just will load to the list of music and log in link.But now I only can load till store selector then when I click for Singapore it will prompt me error message :
" music store: unable to perform operation".I bought this phone around half a year so don't think that my free 1yr membership is expire and I called to to nokia care center and this operator ask me to use other way to log in music store like use e.g.. GPRS ( GPRS very expensive, normally I'm using Wifi to load in music store) she not solving my prob ..anyone can help me .. ? do i really need to bring down to nokia care center which is quite far for me >.< Can i reinstall music store?
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Aug 10, 2010
I just formatted my phone (both the memories).. Now I am not able to use bluetooth as its giving me above error...
FW Ver 51. Updated today only
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Oct 13, 2012
I just started using Internet Radio this week. Tonight I was picking a station on my favorites list and hit cancel while it was loading, since then no stations will load, they have quick timeout errors. I tried unistalling Internet Radio and reinstalling but this does not work. It seems something is hung up or frozen somewhere. If I click on genres same thing, nothing loads, but if I "Go to Station" and type in the web address it plays, but I dont have the thousand of lists of radion stations to view anymore.
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Nov 29, 2011
I have had my c5 for several months. i check my work email on my phone from their server via a web address. since last week i get the following message: web: unable to perform operationi don't have any problem when browsing any other website.I have cleared cache and cookies, nothing changed.
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Oct 16, 2011
I am using 5233 mobile. While oening ovistore it is showing "the operation is failed due to an error"
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Mar 1, 2012
I am unable to pay with creditcard or phone bill, i am at a loss!
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Apr 3, 2011
After restore factory setting can't install ovi stor when I open it I download but when I install it I find message unable install I tray many time?
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Mar 6, 2010
I am facing problem logging into my acc.Everytime i start the nokia OVI player,it states signing on the acc and then it says cannot sign in automatically.
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Mar 18, 2011
I am unable to purchase a game 'Ferrari Revolution 2' using my phone bill.When it takes me to the purchase page, the phone bill option is not available. Meaning that I can't select this option.
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Dec 5, 2011
The new Nokia store qml client has been updated from 3.18 to 3.20 on Nokia beta labs. There is a new feature added Which allows a user with no Nokia account to download free apps. Its been said that this feature will be available after 16th December.Just an afterthought- is it an indication that belle will available from 16th December?
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Mar 17, 2012
I used nokia 701 from last five months, but from last week I started face some problem to accessing nokia calendar, that come to by default in model, when I clicked on calendar icon it just loads and disappears nothing opens, but as soon as I restore it works fine but after a day it appears again.
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Jul 16, 2011
I can't download game from OVI Store. Game is Eternal Legacy HD and my phone is N8. My problem is game size is 297.4MB but it can download only 264MB everytime i try to dowload and now it reach a maximum download number!! DAM I lost my money for free?!
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Jul 24, 2012
i was format my Nokia C7-00 and lost my all apps in my device. After that i am updated my soft but ovi store never installed. i also try to download it from nokia.com but my device unable to installed it. now how can i solve this problem
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Sep 5, 2011
I have just bough Nokia x2-01 handset...Since i am unable to open ovi store which is in built in the handset.Even i am unable to create new account too.Whenever i have tried its shown that connection failed, but i am able to do surfing via opera so it seems that all the internet setting or connectivity is alright.I am getting try again option but it is also waterise so i can not click on it.
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Oct 12, 2011
I cannot remove the Ovi Store application in my nokia E6. I tried to uninstall the Ovi Store however the screen only "refreshes" (the selection of Ovi Store cancels) and nothing else happens.
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Sep 10, 2011
Something wierd is happening today. I am unable to sign on to my Ovi Player. It just keeps flashing a message on the centre of the page 'You coudn't be signed in automatically
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Jan 13, 2012
i bought my new Nokia c7 last week and after i got my sim and internet i realized that i couldnt access the ovi store,the social app,and All the utility apam except Web when ever i open ovi store it says 'unable to connect service' but the internet is connected....i tried changing the settings over and over again....i use internet connection via my service provider and not wlan so please can some one tell me how to fix my settings? I really cant figure this out by myself cause this is my first smartphone and i love it but i am very frustrated that it is not working properly
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Mar 15, 2011
when i log on to ovi app on my e72,it keeps telling me 2 update before i can use it and when i try 2 do so it doesnt work and ovi doesnt open at all.
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Dec 14, 2012
I am unable to download apps from nokia store via nokia 6300 . When i click on download button 'no certificate on phone or sim' appears.
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May 21, 2011
Since I bought this phone my browser is not loading. I can't load ovi store, it demanded for update but still it refuse to download the update
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Feb 23, 2012
elarlier purchased application through OVI is not resotred when the software updated with nokia site. (like purchased application : SMS Scheduler by migitel)
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Jul 4, 2011
I had created a [URL] account, and had linked it to my Facebook account. Due to some problems, however, I had to delete/deactivate the ovi.com account. I have just recently found out that my Facebook is still 'linked' to the old [URL] account, and since that account has been deleted, I am unable to unlink the Facebook account.
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