Xperia X10 :: Cannot Back Up And Restore Before Update
Apr 23, 2011
Trying to update my phone and backup and restore contacts, msgs etc before, but when i press backup it keeps telling me to insert memory card. Mine is already in the phone, always has been, tried taking out n put back in again, turning phone on n off etc. still saying to insert a memory card!
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May 12, 2012
How to restore my iphone back after attempted to update the phone. I got error 1
Info:iPhone 4S, iOS 5
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Apr 30, 2011
i have back up data from my w995 (.dbk) backed up by PC SUITE, so how can i put them on my x10 mini pro with PC Companion?
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Sep 10, 2011
After updating to Android 2.3, I can't find the backup & restore app. Is the app called something else now in 2.3? I want to restore my backups made in 2.1.
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Jun 15, 2012
I am trying to restore my iphone 3G back to original settings after failed update and always receiving error 1015.
Info:
iPhone 3G
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Aug 4, 2011
It's not a new thing that my phone restarts alone time to time(!) but recently I notice that any time I touch the 'backup and restore' app to close it from the 'on going' applications (what does it there?), the phone blocks directly and have to enter my code as if it was restarted again.
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Sep 16, 2011
I have upgraded the software - having backed up my phone using the backup and restore facility. The old backup software was removed so i downloaded a new one from sony website. However this downloads but will not install - says 'Application not installed' with a tick by it ! and so I can;t restore my phone information.
HELP !!!
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Aug 16, 2011
i updated to Gingerbread last nite and didnt know id lose the back up and restore function until i read it on this board. Ive tried to follow your instructions on how to get it back (ive downloaded OI file manager) but after that im lost!!! I wouldnt know where to start on trying to find the back up and restore as theres so many files on there? Also, one of my apps in particular hasnt appeared on my phone (maybe because it was a free one)? and i desp need it back as i stored all my passwords, log ins and pins on there and im totally lost without it....is there anyway i can retrieve all the info that was on it? Ive downloaded it again fromt he market but its empty
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Dec 20, 2010
Having installed the update I then went into back up and restore to restore my phone settings but it hasn't worked properly. Only about 20% of my phone book is showing and it says the SIM card is not available, none of my Apps returned and a theme I paid £1.99 for hasn't loaded properly as it's only got the wallpaper and none of the modified icons.My full contact list is still on the SIM card as I checked it in my previous phone that my Dad now has so why isn't it appearing on my phone? It's extremely inconvenient not having access to it as I don't have a back up anywhere else and most of the missing numbers are the ones I use regularly.
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Aug 5, 2011
Ok, i have updated my phone so many times and nothing has ever gone wrong, i have always backed up my files in the "Backup and Restore" App and there has never been a problem. I have just updated my phone with latest update and it has wiped my Apps including the "Backup and Restore" app! (My files are always sent to my memory card with no problem) Now i cannot restore any of my files and its really F***ed me off, The Xperia 10 has to be the faultiest phone i have ever had, even when the phone is locked and in my pocket it manages to change my settings and forwards messages to random people!
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Oct 5, 2011
Yesterday i uploaded the 2.3 software for my Xperia x10. did all the stuff that i was told on the Sony Ericsson PC Companion... backed up all the stuff i wanted to keep.. using backup and restore.. When i tried to restore my stuff from my SD card i found out i could not load the backup and restore software.
how i can go about getting my stuff back, contacts and text from SD card to my phone...
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Aug 19, 2011
restoring my txt messages? I created a new backup/restore point on my phone before the new xperia 10 update, but now I cant seem to restore my txt messages!
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Nov 15, 2012
I know how to backup & restore, but how do I install it in to my X10?.I go to browser I in put m.sonyericsson.com/backup but it just taks me to a page that tells me how to backup in steps.Why can I just hit a link on that page that will just let me install the new backup & restore,
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Jul 30, 2011
Yesterday I made a backup file with the sony ericsson program "backup & restore" and after the update i can't find this tool on the new version of android.I tried it with the URL behind the QR-code on the ericsson website. The download was possible, but when I want to install this tool then the phone says the application is not installed.
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Sep 20, 2010
I updated my Xperia X10 to 2.1 today. I backed up my contacts, messages, call logs everything.When the phone was updated and I restored everything contacts are missing all the rest are there.A little background to know. For some reason Xperia X10 cannot read my SIM contacts from the day I bought it when we were on 1.6 so I decided to create an CSV file to add them to the mobile memory not to the SIM.So now what? The restore is sending the contacts again to SIM that's why I cannot see them?
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Dec 8, 2010
Before i installed the update i installed and made a backup with backup and restore and now after i updated the phone i cant seem to install it again. When i press to install it it loads for 1 sec and then sais "Program couldnt install" but in swedish ofc. ofc i have allowed the unknown sources thingy and it still doesent work..
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Oct 29, 2010
I know how to backup & restore, but how do I install it in to my X10?.I go to browser I in put m.sonyericsson.com/backup but it just taks me to a page that tells me how to backup in steps.Why can I just hit a link on that page that will just let me install the new backup & restore
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Jun 18, 2012
I tried to download a ringtone and my phone then told me it needed to restore because of the updates. I transferred my purchases over but stupidly didn't make a back up. After restorting I realised the most recent back up I had was for April. So I used that back up. However does anybody know whether it is possible, in any way, for me to get my phone restored back to just before it decided to restore. I've tried looking through the forums but have had no luck.
Info:iPhone 3GS (8GB)
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Jun 5, 2012
after an ics update many games not working as was in gb and their is not much of difference between the two.
hence i decided to install the gb but doesnt know the steps.
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Aug 24, 2011
Iv'e just completed the new update, but no longer have backup and restore to restore all my stuff...
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Nov 17, 2010
just updated my xperia x10 to the new 2.1 op. Followed the instalation to the letter, backed up my files using the new backup n restore etc, updated it n then began the restore, now this is the frustration part. i did everything SE said to do even did 2 backups but when i try to restore it takes ages n then says could not complete. not only have i lost all contacts but more frustrating i have lost all my apps, both paid and free. my google account seems to be wrong although i cant realy remember it, tryed to get the user name/password sent to my hotmail but seems to of created a new account n i dont have these "links to re-downloads" ur android apps.
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Feb 4, 2011
I have backup my data before perform update services, and now i can't find the backup and restore app to restore my saved data.
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Aug 9, 2011
My phone was on 2.1 and I wanted to update it to 2.3, so i connected it to my computer and followed every step including the back-up and restore, the site recomended that I download the new back up and restore app, so I did.
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May 3, 2012
I updated my ray to ics after 2 hours of successful updating, while installing an application mobile got switched off and never turned on again. What could be the problem?
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Jun 15, 2012
my xperia ray is rooted. and i want to go back to the official update of ics. how can i do that?
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Aug 2, 2011
before i updated my software yesterday i backed up all my contacts, messages etc, however after the update i dont have the backup and restore app in my menu and when i try to download it, it wont install after the download fom m.sonyericsson.com/backup.
New Sony Ericsson software is now available for your phone. Update your software to get the latest features and corrections, and to keep your phone in the best possible condition.When the new software is available, you may receive a message in the notification bar of your phone. The easiest way to get the new software is to accept this update.
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Nov 22, 2010
Today I went to update my X10. While at work it wouldn't allow me to as it insisted I connected it to a computer. So at home I got the USB cabled hooked up to my Linux Laptop and then discovered it had to be a windows computer.Anyway, I got it hooked to a Windows computer and the update process began. I followed every instruction and set all tickboxes for backup.After unplugging this and plugging it back in and rebooting here and there, it finally reached the restore process.I left it restoring for a while. When I came back to it, it said something had crashed. I don't know what as I'd just woken from a nap.But, it seems all my applications are restored. Yet my gmail account & Facebook account have become disassociated from my phone and all my contacts no longer have any names or pictures. I opened the contacts/phone book and the list is completely empty. tried to import contacts but it says it cannot find any anywhere.
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Dec 12, 2011
today i just upgrade my xperia mini pro SK17i to build number 4.0.2.A.0.58, after this update, my back and menu button begin to be unresponsive or lagged significantly, the backlight of these two button also not turn on.the responsiveness of home button is not affected at all, so I'm not sure what is the source of the problem here.for example, let me demonstrate here:
1. unlock my phone - by slide to right > press the corner shortcut - animation is smooth > press the mail icon - open mail and I can imediately scroll down with no lag > press back button...wait up to 3 second and then it go back to home screen or worse it not registered anything, is it like I didnt press the back button
2. unlock my phone - by slide to right > press the corner shortcut - animation is smooth > press the mail icon - open mail and I can imediately scroll down with no lag > press home button - animated smoothly and goes back to home screen
what can make something like this happen? if this is software related action 1 and action 2 should be the same right? this is like some software component after update didn't detect the capacitive button correctly or something.there is option to repair this phone but it mean that I will loose all things in main memory, I will use this option as the last resort, but for now I would like to hear other opinion about this.other annoying stuff after this update:
- the APN setting was deleted so I must enter it again
- before update there is mcafee viruscan and mcafee wavesecure, after update it change into mcafee viruscan and mcafee security, and the mcafee security is not compatible with viruscan!! so I must delete viruscan, not that im using it tho, but still.
- there is some carrier spesific app that can be deleted but after boot restart showed up again
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Mar 12, 2010
Today my JB'd 3G on 3.1.2 went into a funky state and I attempted to reboot. Since then I've been stuck on the Apple logo at start up and nothing.
So, i put the phone in DFU mode and Itunes 9 is giving me the option to "Update & Restore", HOWEVER, I dont want to do this because I want to stay on 3.1.2 for obvious reasons. I also have been reading stuff about SHSH but I have no clue what this is so one can assume I never did anything prior regarding SHSH.
When itunes has the pop up on the screen saying "update and restore" can I hold "shift and click "update&restore" to choose a 312 ipsw, or is that option only available if restoring without being in DFU mode.
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Nov 17, 2011
it keeps shutting off and turning back on randomly after the latest update?
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Oct 2, 2012
I am just updating my xperia pro to the new update ICS. And when it comes to the stage of "PREPARE" its loading, but then halfway through, the update suddenly stops and go back to the home screen of PC companion, I don't know what to do, I keep on repeating it but doesn't seem to pass by the stage of prepare.
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