Apr 27, 2006
Hopefully someone can help me with this problem. I have a Samsung SCH a950 with Verizon serviced. I was discussing the NAM1 and NAM2 function with someone, and looked it up in my settings. I switched to NAM2 to see if there was any pre-programmed info. The phone turned off, then turned back on (reset), went into roaming mode, and displayed a screen that says initial programming needed. When I push OK it prompts to enter unlock code asking for 4 digits, just as it would normally if the phone was locked. Here is the problem, my code doesn't work, I tried the last for digits of the phone number thinking that it had reverted to default, didn't work. I tried 1234, 0000, 5555, etc. and so on. I couldn't find the code. I tried the last four of the ESN, and everything I could think of that the phone might revert to; still locked.
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I called Verizon and they were unable to help and referred me to Samsung. Samsung told me it would have to be re-flashed w/ software, and told me that if I didn't want to do that, to contact Verizon tech services because they know the codes but regular customer support doesn't want to bother. I got ahold of tech support finaly after fighting with one Verizon rep who didn't want to transfer me. Tech support didn't have an answer and suggested I take it to a Verizon dealer to be re-flashed. I don't really want to do that because there is only one store in my area that has the software capability and from my experience the employees area incompetent with the exception of siging up people for new contracts. Also, the phone is working fine, my calender alarm went off at the right time, its receiving a signal, keeping time, etc. I'm just wondering if anyone has an idea for a lock code that I've over looked, or a work around to set it back to NAM1, or if there is a program such as BITPIM or something that I can do a work around or reset through my PC