Nokia Lumia :: 920 Is Not Charging Anymore After The Latest Software
Dec 22, 2012
I tried usb and wireless charging, it just makes the sound and changes the icon which shows charging. After 1 day of charging, the level is only like 2/16 bar.This only started happening after I updated the software.I turned it off then back on and then placed it back to my wireless charger.
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Jan 24, 2012
My lumia 800 won't turn on anymore. I tried all key combination / duration, both connected and not connected to the computer or charger, and it's not giving sign of life.The battery was FULL at the last moment I've seen it alive. And it's even not recognised by Zune.
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Dec 21, 2012
My 920 used to show app updates in the marketplace, but, I haven't seen an actual app update for a couple weeks now.. I recently updated my Rogers 920 yesterday and still am not seeing app updates.. As it sits right now, I have to manually go into the app in the app store to update them..
Lumia 920/N9Previous Life: N8, N95, 8600, 8800 Sapphire Arte, N97, N97-Mini, 5800 and a few older ones
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Dec 1, 2012
So I got my nokia lumia 920 yesterday and it was working fine, however after a few hours my camera just died, I can't launch it with the button or the camera app and none of the other apps like the panorama works either. I'm really disappointed because I really liked the lumia 920.
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Aug 8, 2012
I want to report a bug after the last update on Lumia 800.
Product code: 059M3C1
Carrier: TIM SW variant ID232 v.06
OS Version: 7.10.8773.98
Firmware revision number: 1750.0805.8773.12220
The phone is unable to get any 3G signal anymore (Tested on the following cities: Bucharest, Constanta, Timisoara, in Romania, the cities are like 300/500km distance between each other), I get the "H" symbol (before I had 3G), also "Internet Sharing" is not working at all, even though I can connect to the Internet via Cellular. I've tested with and without WiFi signal, the error I get is: "Connection not shared" - There's no cellular data connection to share right now. Check your cellular settings and signal, and try again.I have 4 bars out of 5 signal, and active internet connection.
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Jun 29, 2012
Have plugged in iphone 4s and it's not charging. Have changed adaptors and plug sockets just in case but still nothing. Has been fine up until now and nothing has happened to it to stop it working.
Info:
iPhone 4S, iOS 5.1.1
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Jul 1, 2012
my iphone 4 was working fine a couple of days ago, but suddenly i plugged the device to my laptop and after a while i realized it wasnt charging anymore, i have tested on a lot of computers, wall charger, but i got the same issue, even on a mac but no luck.
So finally i turned off and after a while i realized the phone was fully charged, at least i found a temporary solution to this problem but its really anoying to switch off to charge the phone, if you solve this problem please let me know.
I believe it should be a software issue, because the phone actullay charges when its off.
I will be really glad if some apple employee answer me about this problem, i would like to know if ios6 comes out with a solution to this issue maybe by a simple firmware upgrade??
Info:
iPhone 4, iOS 5.1.1
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Jan 8, 2012
I have the xperia x10 mini and it is not charging properly anymore. This is my THIRD phone because the others had the same problem! Iv had new chargers and kept my phone off to charge it and it still will not work properly. The battery is built inside the phone so I cannot remove it at all. why my phone wonnt charge?
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Jul 24, 2015
About two weeks ago the phone died when the battery ran flat and when I tried to charge it with the original charger it wouldn't charge, so I connected it to the pc and after several hours it started charging again. The only problem is that it only charges at a very slow rate now, both via pc and via wall charger(Original 1.8A and even a 2.4A one), by slow rate I mean it takes around 30 hours to charge from 0 to 100%.
Having said that, the phone only seems to charge when it is first switched off. When I plug the phone to charger it does not detect it unless i first switch it off and only then it detects it and start charging. If i switch it back on when the charger is attached it still shows me that is charging but if I receive a message or two the battery starts draining all the same. I tried to change chargers/chords and i also did a factory reset and it didn't work.
I now bought a new battery and it still didn't solve the problem. What I am suspecting is that the phone is stuck in slow charging mode that prevents fast charging when the battery is completely flat. Also if I try connecting the phone to the pc via usb, although it charges(after switching it off), the pc does not detect it.
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Dec 4, 2012
I have this dual port USB car charger. One port is 1A, the other is 2.1A. It is advertised for phone vs. iPad charging, but I was wondering: Would charging the 920 at the 2.1A port do any damage? Would it be faster? Or, it just wouldn't make any difference. I Using Nokia 920 running on Windows Phone 8
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Dec 26, 2012
same as title. When I turn it off, it is automaticly reboot.
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Feb 16, 2012
I have my phone connected via USB (standard cable that came with it) and when I touch the metal around the camera I get shocked. It's not really painful but it's very noticable and makes me want to immediately pull away my hand. I'm familiar with electricity and I recognize it clearly.
This only happens from time to time though. When it does it can happen for maybe 5 minutes. I haven't really noticed anything special that I do when it occurs but I think it happens around the time I plug it in.
I'm a bit worried that the phone might be damaged or become damaged because of this?
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Dec 28, 2012
I have a Nokia Lumia 920 and when I first got it I managed to sync it with Windows 8 x64 without a problem. Now when I connect it, it will charge but not connect to the "Windows Phone" app.So far I have tried:
- Re-installing the Windows Phone app.
- Restarting the phone.
- Restarting the PC.
I am using the offical cable that came with my device.
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Nov 19, 2012
My phone won't turn off if you have it on charge. It will shutdown normally and then boot back to a powered on state. If not on charge then it will power down and stay off.
How do you turn off the phone whilst keeping the charger plugged in?
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Sep 17, 2012
My daughter's lumia 610 has amazing issue. It is charging from computer, but not from normal home charger. Is there any solution for this? I will no longer go to Nokia shop, as answer is always "not used correctly", to any possible fault in phone.
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Jun 4, 2012
I am observing the following issue with my Nokia Lumia 900 while charging. The issue happens when the phone's battery has just died and the phone turns off. If I plug the charger to the phone right at that time the screen will cycle between black - showing a battery sign - and showing an all white screen.... Then black again. The cycle can go forever. The first time it happened I left the phone plugged for 3 hours. I thought it was going to power up but it never did, and the battery was not charged at all. While this is happening the phone doesnt respond to any buttons. Even if I hold the power button for long there is no response. While this happens the 3 on-screen buttons (back / home / search) are lit. The only way I have been able to stop the cycle is to unplug it and wait several minutes.
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Oct 12, 2015
Found my first irritant with 6.0 and I have barely started to use it. When I take the phone off the wireless charger, it no longer wakes up... so I have to manually turn it on. I am positive before 6.0 it used to wake when I picked it up AND wake when I placed it on the charger Now it does neither. In addition, there is also no notification tone when it starts charging, so unless your wireless charger makes a sound, you will have NO IDEA that you placed the phone correctly or that it is charging. (And yes "charging sounds" is still set "on" in "other sounds").
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Dec 24, 2012
I am using Xperia Neo for more than a year. The battery was fine, it usually lasted for 1.5 days with my usual use. Suddenly since 2-3 days, I notified that my battery was going down way faster than before and the phone temperature was much warmer.Battery hardly lasted for a day and it was going down even when in sleep.Last night I gave a full charge, disconnected it from the charger and went to bed. I also installed a 'Auto task killing app' to check whether it improves the battery life. In the morning I found that there was no charge in the phone. I tried to charge it, but its not charging, the red light is not coming up. Its not even detected or charged when I connect it to my laptop.The main changes that happened within last 2-3 days- 1) I updated Facebook app2) I installed a battery saver app, but uninstalled it3) Last night I installed a auto ask killer
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Jul 4, 2010
When i connect to software updater it tells me i have the latest software (4.1) yet iknow that version 8.4 is available how do i get 8.4 anybody help?
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Feb 26, 2014
I have both the DT-900 wireless charging plate and the DT-901 wireless charging stand. They both have a charge light that stays on when charging and goes off when charging is complete. I've notice that with the Icon the light never goes out when the phone is fully charged. When I charge my 822 the light goes out when it's fully charged.
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May 7, 2012
trying to get the damn thing to charge, plug, unplug, check its still charging, its stopped,repeat process, never fully charges. Got a new charger for it, had ONE full charge then had the same problems. Hard reset the other day and is now worse than ever. Last night it was charging for ages, came back to find it at 0% even though it was still merrily flashing to say it was charging, clearly it is not. Left over night to find it had died altogether, cue the usual hours and hours of trying everything to get it to come back on,heating, soft reset, hard reset, unplugging, trying various places to plug in, all usb ports etc blah to then get stuck in the infinite reboot cycle.A zillion hard resets later it finally comes on, leave it to charge a little before going through the set up, there was a small amount of charge, come back to do set up and its gone back down to 0% of its own accord.
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Jul 14, 2012
I updated my phone to the latest firmware update through Zune and now the battery won't charge up past 2%. I then restored the backup and the phone charges up fine but when I install the updates again the battery just won't charge?
OS version: 710.8773.98
Firmware: 1750.0805.8773.12220
Radio Soft: 1.7.50.08
Radio Hard: 8255
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Mar 17, 2012
I am using a usb charger to charge my lumia 710. I notice my lumia 710 screen not responding to touch while charging, all the physical buttons are fine, but screen is not, that means I can't receive call or view apps while it's charging. I unplugged the usb cable, then it is back to normal. As soon as I plug back in, the screen stops working.
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Jan 22, 2012
I've been loving the Lumia 800 since I got it bar a few problems getting it turn on, but this one takes the cake. Last night I was using my phone before I went to sleep and the battery died so I put it to one side. This morning I go to charge the phone and I'm getting very very little response from the phone. Once I plug the charger in the phone vibrates twice, although the second time it appears to be getting 'cut off.' At no point is anything visible on the screen.
Tried to use the laptop and I get the USB connection sound from my PC, however it then plays the 'removed USB device' sound and there's no indication the phone's connected.
The only technique that gets any kind of response is the 'soft reset', holding the power button and bottom volume button for 10 seconds which gets my carrier's logo up on screen before it quickly dies.
As this is my only phone I'm getting rather stressed about this. I really do need my phone in the week. Would you guys suggest I take it to one of my carrier's shop or try and go through Nokia themselves?
So dissapointed because it's my favourite phone I've ever owned, and now it's useless and causing me a lot of undue stress.
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Nov 19, 2012
I have the Lumia 820 with the Navigon navigation app installed. I went on a trip this past weekend and noticed a strange battery drain while driving to my destination. The drive was a little over 2 hours and I was charging the phone the whole time. I figured I would test it on the drive home. I charged the phone completely before starting the drive home. I was camping so I had to use the lighter jack in the car which is always on and charged the phone from less then 10% to 100% overnight. Again the drive was a little over 2 hours, had the Navigon app open and running the whole time and the phone was plugged into the lighter and the charging icon was registering a charge the whole time. The only other thing running was cellular data. NFC, Bluetooth, Wifi, Nokia Drive, all off. When I arrived home the phone was at 45% and was very hot.
I upgraded from the Samsung Focus and using the Navigon app in the same car never ever had less power when I I ended a trip to when I started a trip. I use the Navigon app all time so this is a real issue. I am also going to post this on the Navigon website.
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Nov 16, 2012
[URL] P4U did not give me a unique code - do i have 2 go back and get 1?
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Nov 26, 2012
I just received my Nokia Charging Stand DT-910 to go with my ATT Nokia 920.
1) I ordered the black stand. The stand and proprietary cord are black, but that huge AC charger is actually white. I can't believe that they didn't match the color on such an expensive accessory.
2) The actual NFC functionality does not work for me on the 920. Yes, when I tap the 920 to the base of the stand, I correctly get the NFC popup, and when I accept it takes me to what is obviously the Nokia software. The screen is titled "Charging Stand", and it starts on the Set Up page. It shows a diagram of the charging stand. The problem is that this app hangs. The progress dots on the top of the screen never stop moving. And the list where I am supposed to choose the application to open stays greyed out and never responds. It just continues hung like this forever, or on one occasion the phone rebooted itself.
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Aug 22, 2012
I have nokia lumia 800 and close because battery empty and not open and charge again and I send it to nokia care center and not repair and they said no software and technical then what shall I do???
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Dec 29, 2012
Has anyone had experience yet with wireless charging? I am hesitating to purchase a wireless plate as I have my phone within a leather safety case. Has anybody been able to charge their phone wirelessly while the phone is inside a case? Or will it only work in its original condition i.e. no case at all. If anyone has any info it would be great.
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Nov 22, 2012
Today I received 2 Nokia wireless charger as part of the free charger with the new Lumia 920 on AT&T. When I tried to charge my phone it worked just fine, but when I tried to charge my wife phone it didn't charge, her was in battery save mode so I tried charging it with the usb cable until it got out of battery save mode and tried again with no luck.
I tried in both wireless charger devices both phones and had the same result, my phone charged and my wife's didn't. The light in the charger device does light up with no blinking hinting that the phone is charging but there's no notification on the phone side (no sound, battery icon don't change, battery keeps dropping).
The other difference between the two phones is that her's is high gloss red and mine is matte black.
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Dec 6, 2012
I bought the 920 upon returning from vacation on 11/13. I bought the wireless charging stand as well. The first few days it worked flawlessly. I went away on a business trip and upon my return the phone would no longer charge wirelessly.
I went to ATT to have them look at it. I was given the run around and told I had to run across town (an hour away) to their service center where I also got a good run around. I asked them if they could open a charger to see if it was my charger or the phone. They assured me it was the charger based on literally no diagnosis. Extremely frustrating. They ordered a replacement which they assured me would be here in two days. Its been almost two weeks.
Anyway, today I finally received the wireless charging plate from the ATT promotion. I promptly opened the box to see if my phone would charge hoping it would. However it does not.
Now, with both the stand and the plate, they light comes on acknowledging the link, and on the stand the nfc app launcher works. Neither will charge the phone.
Is there anything that I can try? I have already don't a hard reset erasing all my data, multiple resets, scanned through all the settings, etc.
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