Nokia :: 5800XM - Freezes During The Call
Mar 29, 2010
I have had 2 times issue that phone screen freezes during call. No keys helped, but ON/OFFswitch. Updated to last version of v40.0.005. Don't remember the exact conditions or sequece of actions, just got unpleasant case. I noticed also that batteryindicator showed 1 stripe of battery. After restart , the battery was full. Is this expected action for this phone? Should Itake it back to service? My phone is used ~1 week, so there can't be any issues caused by wrong usage.
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Jun 19, 2010
I have problem with videos RECORDED BY Nokia 5800XM, during the recording picture freezes every 5-6, sometimes every 10 seconds. During the playback is same situation, screen freezes but audio continues.Then video arrives audio and after few seconds freezes again and audio continues.
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Feb 25, 2010
I wonder if any 5530 users (or any other similar phone) have experienced this problem I have been getting occasionally. The phone will ring, I'll answer the call and have the conversation, no problem. But when it comes to ending the call, the screen freezes with 'Joe Bloggs Calling' on the screen and I have to turn the phone off to resolve it. (no response from the screen)
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Aug 1, 2010
I'm currently using E72-1, V 031.023. A lot of times, when I get an incoming calls, my phone freezes once I click the accept button, it freezes for like 20 seconds, then either accepts the call, or hangs up. Also, when I dial a number using the keypad, there is a delay, like, it takes 1-3 seconds between each number I press to display on the screen. I tried soft resetting, hard resetting, both fixes the issue for the 1st few hours, then both issues happen again!
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Dec 6, 2011
I have my lumia 800 for a week, and now its happening something strange.. When I'm in a call for some time, and I want to end it the phone doesn't let me. Its still responsive, I can go to the start screen, etc.. but the phone call remains on top with the message "ENDING". After a couple of minutes the phone freezes completely and reboot.
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Apr 7, 2010
This is my first post to this forum and i am really hoping for some help. I have a Nokia 5800 Xpress Music Phone. It is about 7 months old and has developed a really annoying and frustrating fault over the past few days - progressively no getting worse by the hour it would seem. The phone freezes after receiving a text, phone call, internet usage or just generally pressing one of the function buttons. Some times if you wait long enough it does free itself but more often than not it will end up me removing the battery to reset the handset. Nothing appears to work properly on it anymore - the battery appears to drain within hours of charge. Really fed up with it now. Carphone Warehouse and Orange are blamming each other ( no change there). Yes i can take it to a repair centre who will either do it on site ro send away. I have completed a soft reset but has made no difference. I am now tempted to do a complete hard reset once backing up my contents etc
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Apr 18, 2012
iphone freezes when making a call. cannot receive nor send text messages and call
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Dec 22, 2015
Having issues after the update? Phone freezes during a call. Does the phone tell you that you are on a WiFi call?
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Mar 28, 2012
My phone freezes when I make a call and I can't hang up. It just goes blank and I can't press anything.
Info:iPhone 3GS, iOS 5.1
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Apr 22, 2012
After updating to iOS 5.1 my iPhone freezes when I get missed calls, how can I solve it?
Info:
iPhone 4S, iOS 5.1
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May 8, 2012
The missed call screen freezes in the iPhone 4S. This happens to me all the time. I've reset the whole system, I've upgraded the iOS from 5.0.1 to 5.1.1 and nothing, the problem persists.
Info:
iPhone 4S, iOS 5.1
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Jun 18, 2012
My iPhone freezes when I try to make or receive a call. I have done a restore twice.
Info:
iPhone 4
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Aug 17, 2011
my torch freezes frequently, even when busy with call. the screen sometimes go black, sometimes it looks like the colours have all mixed together, sometimes i have to pull the battery...i did check for software update, it is updated with the latest os 6.
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Apr 3, 2012
Everytime i recieve or make a call on my phone, the phone screen goes blank. i can answer the call but i cant end it as there is no screen. after the call has finished the phone freezes and the only way to restart the phone is to take out the battery.
PS i have done reset, master reset and updated the phone to the newest software available and i have only had the phone a few days.
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Mar 12, 2012
My iPhone freezes randomly every few minutes, especially when I try to do something, sometimes by itself as well, don't know why, it's been like that since last night, I never dropped it or anything of the sort so it really can't be a consequence of anything I did to it... How can I stop it? Should I reset it or something?
Info:
iPhone 4S, iOS 5.1
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Mar 24, 2012
at several times a day a call alert shows up and the iPhone freezes. The Accept or Cancel buttons offered by the alert does not work nor the the home button, nor the restart button. My only way out is to force-restart the phone. While the call alert is on, (By "call alert" I am referring to a full black screen that displays a message saying something like "you have received a call from ###-####") the iPhone wont go to sleep, it overheats and the battery runs out fast. Maybe related to this problem... who knows... is that my Bluetooth does not work properly. Cant pair with a Jabra EasyGo headset. I have fully restored the system and the problem is still there.
Info:
iPhone 4S, iOS 5.1, New Phone
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Jun 29, 2011
I updated by defy 2 weeks b4 with froyo through local service center in my region Nothing works fine in my phone now !Freezes often and restarts whenever I receive a incoming call.Even I tried a hard reset still the same?
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Jan 28, 2010
I tried to take out my memory card, but it stilll connnects without asking. Is there a way to check what app connects to 3g? I dont want to uninstall apps or do a reset. I tried to disconnect it with connection manager but still does the same.
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Apr 11, 2010
I have seen on the Internet that there is an v40.0.005 update for Nokia 5800XM. But I can't download this 'Over the Air' and in Nokia Software Updater? Product code: 0578577.
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Jan 20, 2010
I got a Nokia 5800XM with the v31. Now I've been trying to update it to v40, But it won't let me update it. It still detects that the latest update is v31 not v40. My RSM is 365 and code is: 0587678
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Mar 3, 2010
I understand that FW v40 has introduced some new features like kinetic srolling etc. But also it removed appointments/todo lists from Home screen! What else it improved? Did it fix shortcut disappearing after USB disconnect? Or phone hanging on restart unless memory card taken out?
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May 1, 2010
Whenever I set a place and select "drive to", it always ask me: "Online connection required to enter the shop. Connect now?" when I select NO, it will not work. It can show where I am, but don't tell me how to go to my destination.
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Feb 12, 2010
I bought an unlocked 5800XM (RM-428, fw 21.2.025) for my wife a couple of months ago. It is actually Cincinnati Bell branded, but we are using it in AT&T. Until yesterday everything was going smoothly until she was not able to send SMS's anymore.
I verified the SMS center #, all other settings etc., but to no avail. I even put my SIM in the phone and I wasn't able to do that, either. The phone was able to receive messages, though. And she was able to send messages on another phone.
So... I decided to use my Nokia PC Suite and Software Updater to check if there is an update available. No, there wasn't, but I still decided to go ahead and do a reinstall. Just in case.
The process went great, no problems, error messages etc. Except a "phone disconnected" (I never touched the phone or cable while the update process was going on) message a couple of times, which the PC Suite said is okay. Until I tried turning the phone on.
NOTHING! I press the power button and the screen lights up briefly, but that's it. Then I decided to press the button a bit longer so that I would feel the usual brief vibration when turning it on. Well, there is a vibration, but it continues for about a minute, or so, and then stops. But the phone still doesn't turn on.
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Aug 14, 2011
After completing a phone call or when the phone times out, it freezes and nothing will unlock it other than pulling the battery out. If I hard press the power button, the Phone Options screen will pop-up but none of the selection will work thru the touch-screen. While the [Phone Options] screen is open I can open the slide keyboard and use the mice-like button to scroll down and take the [Power off] option. Phone will work again after pulling the battery or powering it off thru the keyboard (at least this will save me the time of removing the battery).It seems that both actions (call and time out) send some kind to signal to the screen to lock it. When pressing the power button I will see the slide bar to unlock it but the screen is frozen and nothing will make it work. Luckily for Motorola the phone's warranty just expired (7/28/11).I have done both, Factory data reset and Wipe data/factory reset (Power key + "x") but nothing helped. I have looked out there in we but nothing similar.Does anyone have experienced this? - As you can imagine this is extremely painful and annoying. I ended up increasing the timeout to the max (30 minutes), but obviously jeopardized the battery life. I have to charge the phone almost every 2 hours.
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Mar 5, 2010
My 5 month old nokia 5800XM lost pen stylus .what should i do?can i get warranty on this
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Jan 26, 2010
I've got a 5800xm on T-mobile in the UK which had software version 21.0.025. Checked for updates on the phone and had the 'no updates available' message. Went onto Ovi Suite, did a backup of my phone, then updated the software to version 31.0.101 which should be compatable with Ovi/Nokia maps 3.3 (with FREE navigation). After several attempt to download and install the new map software (through Ovi store on the handset, Ovi.com, and Ovi Suite) I finally managed to get the 'installation complete' message
I don't get the dashboard when I first start Ovi maps each time, which is supposed to show that it is indeed the new version that you're running. Now when I start to plan a route, I get the first turn voice command, then my phone shows 'updating' then proceeds to ask me for money! If I go into options - about (on maps), I'm supposedly running v31.01 09wk26. If I go into settings - application manager - installed application, Ovi maps shows version 3.03(246) being installed. Tonight I connected the 5800 to my PC to download some maps using maploader, and Ovi Suite came up with an option to install Maps v3
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May 18, 2010
For a change, this is not a post to complain about my phone. Just a post to say thanx to Nokia. I got a 5800 since about a year now. At the beginning I was a little bit disappointed because of no office document reader, no free navigation, no kinetic scrolling but all these came, one by one, every 3 months or so.
And I am just so happy with what I can do with it (Calendar sync with Outlook, MP3, stereo audio bluetooth, read my emails with WiFi, use Google Maps, Google Mail) and with the improvements that have been delivered through the several firmware releases. Especially OVI MAPS with Free worldwide GPS Navigation, this is so cool. And the new music player, and the free Office document reader.
Of course there is always room for improvement. I'd like to :
- sync my address book & mail with Thunderbird
- open PDF document
- get rid of the Nokia internet browser for the new Opera
- never have to restart my phone for software problem
- charge it from USB etc.
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Mar 14, 2010
well i dutifully upgraded to the latest firmware and while the kinetic scrolling is nice i feel there has been an attempt to emulate the iphone somewhat with the 'slider' functions for answering calls and turning off alarms?
frankly i think they are awful and fiddly there was nothing wrong with the origional touch button functions. the rest is fine nokia honestly i Heart my 5800 immensly but stop trying to ape the iphone and just do your own thing
please remove the sliders in the next update!
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May 10, 2010
Anybody can help me, suddenly my phone began to be very slow when is starting, take 5 minute to start the main screen.notice that I take out the microsd card, inmediately run and star the well.
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Jul 31, 2010
Most of time I'm using my Nokia 5800xm (about 12hours per day). I mean I'm living with my phone. so i wanna know any risk of using? will my usage harm to my phone. but I'm using it very carefully.
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Jun 6, 2010
I have a few mp3's showing no album art & would like to download the images (from Google images) to enable the "change album art" option to work.I can't see an obvious way to do this e.g. there is no option to download images, either from Nokia web browser or via the album art function.
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