Nokia :: 5800 Can't Restore Messages
Feb 9, 2010
I have my phone updated to the v40, My problem is that after updating from Nokia Ovi Suite it works great but I wont to erase all data in phone (Format It), So I took a backup using Nokia PC Suite then format it by holding REDGREENCamera buttons until the Nokia Shaking hands logo appears, After that I tried to restore my Data (Contacts,Notes,Messages,Calendar Enters). All of them was restored except messages I don't find them at Inbox but in drafts.
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Apr 10, 2010
I'm using nokia 5800 model. In that two messages got failed while sending and stored in Outbox. I tried to delete those two messages. But the status of those two msgs has been changed to 'Deferred' and are not getting deleted. I restarted the mobile, but again its there in the Outbox. I tried PC Suite to delete those messages. But those messages are not getting listed in the PC Suite. Kindly Suggest some solution for this problem
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Oct 21, 2012
I have backed up my 5800 data to my memory card E:Backup and there are below files in Backup
Bookmark.arc
Calendar.arc
Contacts.arc
Messages.arc
Settings.arc
UserFiles.arc
but how to restore the backup to my mobile?or atleast how do i view the content of the important file like contacts.arc? ( unless with nokisoft) convert the Contact.arc to Contact.txt or cvs or xls?
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Jul 24, 2010
A little while ago I set the inbuilt browser to display full screen in 'Options>display options'.I've now tried to restore ordinary display and the option has vanished!!
Under display options the sections should be:
Full screen view
Page overview
View images
Load images
Switch window
Page info.
I used to have them all but now I only have 3:
Page overview
View images
Page info.
Where have the rest gone and how do I get them back?
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Jan 31, 2010
After receiving my 5800 I had to restore factory settings and format the memory card to get rid of unwanted pre-installed content.Before that, I had no problems connecting the phone to the computer via USB and transferring media files, but now - Ovi player doesn't recognize it when I connect the phone and select PC suite modemedia transfer mode. Bluetooth works, mass storage mode via USB works. I am using Windows 7.Is there anything that I need to reinstall on the phone to get it to work? has anybody seen this problem?
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Feb 7, 2012
I ve Reinstalled firmware of my nokia 5800.Before installation i ve synchronised my data with ovi sync via wifi.Now after reinstallaton . ive synchronised with ovi sync btu im unable to get my dtata back.
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Sep 26, 2012
Is it possible to some how to move messages from one phone to another. (Nokia 5800 to C6-01).Tried it with create a backup from 5800 and then restore to C6-01 but only part of messages were moved.
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Mar 13, 2010
I had a virus in my PC a few days ago, actually a Trijan, which Symantec was able to remove without requiring my Laptop to be formatted.But after that Camera stopped working, neither from hardware button, nor from applications. I reinstalled the firmware 30.xx and it started working again.
Now again Camera has stopped working, and also i have noticed, that when i click the arrow to go to next message, it goes to some months old messages randomly.DO i need some sort of formatting ? Will only hard reset work ? Is it some sort of virus on my cell?
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Jun 8, 2010
My 5800 randomly stopped sending text messages about 2 days ago. It has problems sending texts for a few hours before but would send them on the second or third try but now refuses to send no matter how many times I try. I'm able to do everything else (recieve and send calls, recieve texts and access the internet) I also put my sim card in my old phone and it can send texts so it must be my phone.
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Apr 3, 2010
I bought a Nokia XM 5800 almost 2 months ago, and its been great, except for it has recently stopped telling me that I have recieved a text. Previously it made a sound, and vibrated and gave me a little envelope in the corner, but now it does none of these and I have to check my inbox to see if I have any new messages. I have tried using the code to reset my phone settings and that failed. I have also tried turning my phone off, taking the battery out etc and these all had no effect. If you can help please tell me.
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Feb 6, 2010
I find myself in this predicament. I am being harassed with phone calls and messages. Would like to know if the type of Nokia I own has any settings to block all incoming calls, messages from phone numbers that aren't in my contact list. Also, is it possible to block calls and / or messages from a single phone number?
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Jan 2, 2012
my nokia 5800 has been weird for some time now ..it restarts itself every now and then it has like vertical grey and black lines ..and red and black horizontal lines other times ..now it just restarted itself and i found NO MESSAGES anymore .. all my files were gone it was overloaded with +1000 inboxes and sent items ..but how come i get to lose them in a glance?
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Oct 17, 2010
I've had this 5800 XpressMusic phone for almost a year now and have really never had any complaints. Up until today. I sent an SMS to someone earlier today and when I went into my inbox to check another message the phone popped up an error. It told me it could not access the memory and would save SMS to phone memory from now on. I had previously set it to save all SMS to the micro SD card. When I went to the "Settings" to change it back to saving everything to the SD card, it didn't work.
As soon as it was set back to "memory card", my inbox showed up as empty. All my messages are gone. Is there a way to get these messages back? I've tried restarting the phone, removing the memory card and reinserting it, using PC Suite to access the messages, but so far nothing has worked. The only thing that appears to be gone are the sent and received text messages. Everything else still seems to be intact on the micro SD card.
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Jul 3, 2011
I recently developed a problem with my 5800. I can't read new texts. I can see them in the preview, but when I click on them to open the full text message, nothing happens. My text messages are set up to be saved to my sd card. In addition to this problem, I can't read my emails either, only the preview. I have done a hard reset, and the problem is still present.
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Oct 20, 2012
m using nokia 5800..... i want to ask u wht shud i do so dat i can use the messages department as a conversation...... like it is ther in nokia 5233 or blackberry......is ther any update for that?
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Jan 21, 2010
I've had my 5800XM since April lst year and without doubt has been the best phone and easiest to navigate of all the phone's I've ever owned..Until recently.About 3 weeks ago I updated to V31.0.101 and that's when my troubles started.
1. The alarm clock is unreliable. It can go off 2 minutes early, 5 minutes late or not at all.
2. Some SMS messages are not triggering a tone. I can get a message everything is fine, i get the message tone. The next time I look, I've had 3 more messages, but no message tones.
3. Emails. When trying to configure an email account, I'm being prompted to either go online (or maybe verify an online account), but why does it persist in only giving me mobile web and wap as an online option. I try to use Mobile Web and Wap as a last resort.. I have wifi in all my work locations.
4. when i do eventually configure an email account.. it doesn't remeber all the settings, so I have to go back and manually edit the entries.
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Dec 8, 2011
Some time ago I changed the place where my SMS were stored from the phone memory to the memory card, and for some time everything worked smoothly. Now, suddenly, some of my messages have disappeared and the default memory location has become the phone again.Now, if I try to select memory card from the messages settings, the application crashes and I'm sent back to the home screen.
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Apr 13, 2010
I have bought a new 5800 XM recently instead of my old 7610. I tried hard I think but unable to find a way to transfer my text messages from my 7610 to 5800 XM. How come I can manage this or is not there a way to achieve this issue.
* I own the final version of Nokia PC Suite and Ovi Suite by today. they even cannot install the Nokia PC Suite Support software into my old 7610.
**When I tried to back up my messages from 7610 PC Suite warns me that these messages cannot be restored to another model.
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Aug 21, 2010
How can I get the restore message function working? I've made a backup, wiped the message, and did a restore but ended up with an empty message box.
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Jan 12, 2010
I lost all my Text Messages eventhough I did a backup and restore using Content Copier. What I did was:
1) Backup my n95 using Content Copier (backup log is shown down below)
2) upgraded my n95 to the latest firmware and it was a success
after the upgrade it deleted all my Text Messages
3) Restore using Content Copier: Contacts, Calendars, etc. were restored except none was restored on any of my Text Messages folders (Inbox, Sent, etc.) are all empty.
What did I do wrong given the log even stated I can transfer the Text Messages to another phone?
Backup log:
Backup includes:
- User files
radiostations.db
etc.. etc..
- Full backup
Wireless keybd.
CentralRepository
etc.. etc..
Following content can be copied to other device models:
- User files
radiostations.db
etc.. etc...
- Contacts
- Calendar
- Text messages
- Bookmarks
I did try to restore using Device Memory, Memory Card, Device & Memory Card but still none of my Text Message have been restored. My Content Copier software version is v6.82.15
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Mar 9, 2010
Basically on E72, I had messages in inbox, my folders and sent section. Once I restarted phone and then phone froze. I felt the problem was due to Vlingo application, because I pressed home button to see which applications were open that were casuing the freezing. So I restarted the phone and all messages were deleted. However my messages were saved as a backup on another memory card. So I only lost a couple of texts. But the same, exactly same problem happened yesterday. Now all texts on both memory cards have been deleted. I have now disabled vlingo to open on start up.
1. The only backup I have now is a pc suite backup of texts, as an .nbu file which I can restore using pc suite or ovi suite. However after I restore, the messaging application does not open and I have to restart phone. Also the texts inside "my folder" do not appear, only in my inbox and sent. Is there any way, of getting all the texts to appear including my folder texts?
2. Obviously the above solution doesnt give me all my texts back, so is there any chance of restoring the texts, from the memory cards even though it doesnt work when I insert it inside the E72. Im hoping by restoring old data inside the memory card by opening it on the laptop or something?
3. I heard, that texts do not get deleted at all, but just blocked, so anyone know if I can unblock them?
4. Or can my network provider send me texts, that I have recieved and sent over last couple of months.
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Mar 29, 2010
I'm comparing to my 5530, On the contacts bar it nicely blends into the back ground, on the 5800 is a dirty oversized white block with the contact in the middle, no blending in or anything, same on the email, a horrible big white square, nothing blended in, I've tried different themes, and reflashed but no good.
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Jan 28, 2010
I just bought Nokia 5800 in America. I'm originally from the middle east and I need to write in Arabic when I chat or send messages. the problem here is that the phone reads Arabic but I can't write in Arabic. my question is "Could I use firmware of Nokia 5800 (RM-356) on Nokia 5800 (RM-428)?
If not, could anyone help me and get me the firmware that support writing in Arabic?
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Nov 26, 2015
So I received my 950 xl yesterday and at first tried to restore from a backup. That caused some issues so I had to reset the phone and start over. I have got everything working, except for my text message history from showing. I tried the sync settings but I only received texts from 2012, when though it's only supposed to sync messages from last month on.
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Aug 3, 2013
I'm thinking of getting a new phone now since my screen is broken but before I do, I have got many important messages on WhatsApp so I have been wondering if it's possible and how to restore them all to the new phone? Does the "App data and settings restore" feature in the Backup & reset setting of the phone will do the trick? Or do I have to do the manual way which is locate the chat history file in the WhatsApp folder, copy it to my laptop and then paste it later in my newly phone?
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Apr 16, 2012
I recently dropped my phone in water, and after putting it in rice, blowdrying it, and the whole nine, I was able to get it working again. When It came on, I received new messages. The phone then cut off and I had to restore it again, it is working fine now, but the messages were missing. Is there a way I can get them back?
Info:
iPhone 3GS
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May 5, 2012
I had an appointment at the genius bar today and they restored my iphone 4 to factory settings. i was told all my texts (SMS and iMessage) were backed up. I was told to open an iTunes and setup the iPhone as a "new phone" rather than restore from my backup file. how I can restore just the SMS/iMessage part of the backup? t
Info:
iPhone 4, iOS 5.1
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May 9, 2012
how to restore deleted messages on iphone?
Info:
iPhone 4S
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Jun 18, 2012
Is there a way to restore deleted messages (SMS) for the 4?
Info:
iPhone 4, iOS 5.1.1
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Sep 2, 2012
I had a N73 before,and I save my messages to my computer. Now they are VMG Files. But when I copy them to my new Nokia C7,and try to open file, appears a message "unknown file format". Is there any way to copy my old messages to C7,and how? I don't know actually where messages are keeped (in which directory) in my C7 phone?
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Jan 3, 2012
I did a backup of Nokia x6 (FW 40.X latest) on Nokia PC suite and Nokia suite. I then did a hard reset of my phone and now I'm unable to restore text messages from backup file. In fact not just the new ones but none of the backup files are getting restored. I do a backup every 2 weeks and even the older files don't seem to work. Rest of the data got restored absolutely fine. Only have a problem with test messages.
I nearly have 7000 sms across inbox and my folders. too much data lose ( or may be too much to restore? ).
List of Nokia phones I've used: 3310, 3315, 3200, 6600,3250, N73 ME, N95 8GB, 5800 XpressMusic and Nokia X6 16 GB (currently using this).
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