Music App Pauses By Itself IPhone 5c IOS 8.1.1

Dec 7, 2014

My iPhone 5c has me really stumped. When I play the music I have downloaded on my phone using the Music App, it randomly pauses and then starts again. I restored it myself, it still did it. I took it to the Apple Store, they restored it, it still did it. I took it back to the Apple Store, they gave me a new phone, and the new phone did it too, right away. I contacted Apple Support via chat and they suggested it might be the backup I'm using. So I restored the new phone and backed it up from my computer instead of my iCloud. It worked fine for about five days.Â

Now, it's start randomly pausing and playing again. I contacted Apple Support again and they suggested I restore the phone and set it up as a new phone. I'm afraid I'll do this and the problem still won't be fixed and I'll have lost everything on my phone for nothing. This morning, the first time it randomly paused was when I got a text message while listening to music. I don't know if this provides any insight. I don't know if this is an iOS issue or what. I just don't know what to do

Info:
iPhone 5c, iOS 8.1.1

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