Motorola Droid X :: 1.5 Year Old Battery Fails "authentication"?
Mar 20, 2012
I bought my Droid X in 2010 shortly after they were released. At that time I bought an extended battery direct from Verizon which has been in the phone constantly since then. It lasts several days which is great,Recently though I have plugged it in to the standard charger only to have the phone shut off (GOOGLE!). Then, after turning it on, it reports that the battery is not an approved Motorola battery and can not be charged.I'll reboot it several times only to have it continue to fail to work.
I tried substituting the standard battery for a few minutes which works fine, shutting down, reinstalling the extended battery which THEN works and charges normally without the phone failing to recognize it and shutting off or not charging.
What's going on here? Is the battery defective or is the phone defective? Difficult to tell. Getting close to an upgrade period for me so maybe it doesn't matter but it's definitely annoying.
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Aug 31, 2011
Over the past few weeks the date on my phone has reverted several times back to June 28, 2008.
When this occurred, the phone also failed to use or keep network time. I thought it might be the battery, but it shows a strong charge. This is the kind of symptom I would associate with a cmos battery failure in a pc.
Does the X have a cmos battery like a PC?
I almost missed an important appointment as my phone thought it was still years away!
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Jan 2, 2012
My Razr keeps asking for WPA authentication? This does not happen always sometimes it asks several times a day and for authentification password, sometimes it goes for several days with no problem. It bugs me quite a lot to repeat the same procedure again and again. Is there a reason the mobile keeps forgeting the authentification? Is there a way to make it remember?
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Jun 22, 2012
Since yesterday afternoon getting authentication error on all email account with droid 4. Connection error. [NO mechanism not available] Don't get email notifications, email not updating and won't manually. Was working fine oneverything before then.
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Jul 5, 2012
About two weeks ago my yahoo mail stopped syncing in the default mail app with an authentication error. I saw that other people were experiencing the same thing and that it might have been because of a server issue. However, my account still won't sync. The Yahoo app is able to get to my email fine, so I know it's not a password problem. I've tried to delete accounts and clear out all data from the mail app, but it still won't work. My corporate sync account works fine in the same app. I tried to add my gmail account to the email app and it had the same problem even though the Gmail app can connect fine.
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Sep 29, 2011
My phone downloaded the update and restarted. It "installed" the update and restarted again. (Saw the little android and progress bar)
After the restart, a popup came up saying "update failed"
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May 7, 2012
I recently noticed that I did not receive some critical emails from my Gmail account.I was able to manually sync the my email, but auto sync is no longer working.While trying to diagnose the problem I realized that my Yahoo Mail was also not updating on my device.My Yahoo account continuously trying to sync until finally it timed out.I tried to sync again and it gave an error message that it could not conntect to url..I tried everything with Yahoo Mail and finally deleted the account and tried to reinstall the account. At that point it would not let me rebuild the account, each time indicating it could not connect to the server.
I tried using the Yahoo mail app and I tried using the Motorola Droid mail app. Both failed to allow me to rebuild my account.I have had these accounts for quite some time, so something has changed in the last week that has caused my mail sync to suddenly fail.Gmail will update manually. Yahoo mail account is now deleted and will not allow rebuild.I have three Comcast mail accounts that sync with the Motorola email client without problems.I believe there may be a deeper issue with Yahoo mail because I also found my desktop client (Thunderbird) will no longer get Yahoo mail updates.
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Oct 23, 2012
I finally recieved the upgrade to ICS on my Bionic last night. I've tried to download and install 3 times now. Each and everytime the upgrade fails to install.
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Jun 1, 2011
I'm using a non-rooted device. I pulled the OTA update for gingerbread and it downloaded successfully. When it restarts it loads up to the boot screen and begins installation. It gets about 1/4 of the way before I get an exclamation error and the phone restarts. I've tried it multiple times and even formatted my phone before trying it.
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Jun 3, 2011
Since the GB update I have noticed that apps the do not install to the SD card by default fail the first time when you manually tell it to install the SD card. If you immediately try it again it will move successfully..I have already cleared the cache and factory reset to work around other odd app crash/stability issues but this items seems to persist. I have noticed the issue with/without SD card encryption enabled.
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Jun 30, 2012
After two failed updates I've factory reset my phone, reformmated both the internal and external SD cards, yet every time I download the ICS update (6.16.212) it still fails during the unpacking of the download. OTA download completes 100%, but when the phone reboots to unpack and install the update it fails on the unpacking job. What is worse is that that OTA update must be downloaded again, everytime after it fails. I've downloaded it 7 times since this morning, factory reset, download, card re-formates, download... This whole experiance with Verizon and Motorola, waiting, waiting, and waiting some more, only to have the update finally here and have it fail on unpacking every single time?
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Aug 26, 2011
I have tried updating my phone, did the factory reset and everything, but with everything I have done it just fails. Should i try and replace it or what?
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Jun 22, 2011
just down loaded the new update, all is good except- there is now a problem. While placing an outgoing call the screen/keyboard fails illuminate. There's no way to end or stop any phone calls. The screen will reactivate once the other person ends their call. Also does the same thing calling voice mail, etc.... no screen available to enter security codes
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Jan 19, 2013
My Droid Raxr HD Maxx has developed a very bad habit. Whenever I initiate a voice call, the microphone fails. The failure is exactly at the point of connection, which is to say that I can use the mic for voice dialing. Toggling the speaker button or adjusting the volume (which is set at high) remedies the problem, toggling the mute button does not. This occurs on outgoing calls only; incoming calls are normal.
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Nov 7, 2011
This problem has persisted since day one with this phone, and has been an issue through all software updates. My phone is currently running the latest OTA software update from Verizon: 4.5.605.MB810.Verizon.en.us. The phone will connect to WiFi access points. It never seems to have trouble finding or negotiating a connection to a WiFi network. I can connect to open networks, WPA, WPA2, etc. I can connect to b/g/n no problem.
However, after using the network for a while, it always fails. The connection will suddenly stop working, and apps will start to claim that the network isn't available. The phone continues to think that it is connected to WiFi, but no data will flow. The only way to fix the problem is to disable to WiFi radio and turn it back on. The failure seems to be triggered by a volume of data. If I connect to a network and then don't download much, it seems to last longer (time-wise) than if I immediately start a download.
Different access points seem to trigger the problem sooner than others. I have a business-class HP Procurve 802.11n access point that will lock-up the phone almost immediately. I also have a consumer-grade Linksys 802.11g access point that will work for much longer, but still leads to failure. Suggestions to disable wifi encryption are NOT acceptable. Suggestions to disable wireless-N are NOT acceptable.
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Sep 23, 2011
This just started happening to me yesterday afternoon. All the sudden none of my messages would go out. I called Verizon in a panic. They opened a ticket. A while later I received a message from my sister and was able to respond back fine. Turns out the Motorola messaging app does not like international prefix in front of the number. Now i get to go through all my contacts and manually take out the +1. I tested this on my Bionic, Droid X2, and Droid 2 R2D2, all with the most current software release. OG droid still works fine, I'm guessing since it doesn't use the Motorola app. Also tested and am able to send messages fine with the +1 prefix on an iPhone and windows mobile confirming Verizon answer that it was a device issue when they called me back in regards to my ticket moments ago?
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May 9, 2012
How do I get my battery notification to come up when the battery is full?? I know it use to do that but now I can't find where it went to?
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Apr 27, 2012
When I look at the battery use in Settings/Battery Information it shows items such as WIFI at 4+% ( WIFI not even on) or a game I played (today Jewels Star at 25% - only was to make this one disappear is to uninstall the program, this is true with any game I play). My question is, is this information about what WAS running or information on what IS running. or both.
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Jun 22, 2011
Two days ago my yahoo email stopped working and keeps saying "yahoo authentication error" I tried turning off and on my phone and deleting my account then set it up again but still no luck. Any suggestions beside factory reset?
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Sep 11, 2011
I'm trying to setup a pop3 email account and have run into a problem.I can connect to the pop3 server okay but when it tries to connect to the smtp server I get the error message "authentication methods not supported by server".I am using a 3G/Wi-Fi Xoom running 3.2 and using the stock email client.I am using the same settings as my laptop and desktop. Port 25, no security.I have seen this problem reported on the internet a number of times but have not found a solution.
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May 10, 2012
I start noticing this issue about a week ago. When my Lumia battery get to about 50% or less, even though my physical location is San Francisco, my GPS location becomes either somewhere in Ohio near Akron or in Georgia near Alpharetta.Thus all applications that require location become useless!
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Jan 26, 2010
The C905a's battery fails... It lasts only 2 days on standby and its new too. What should I do? Turn off 3G? How? My phone is a branded Rogers C905a.
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Mar 13, 2012
Today I left my D4 unplugged at work to see how long it would last. After about 7.5 hours, the battery had dropped to 30% with minimal use and next to nothing running in the background. When it hit 30%, the temp spiiked to 107F, and the battery decay accelerated (despite a battery extender Smart Action engaged). The battery was at <5% by 8:30hrs and still just as hot. This is very unusual behavior in my brief 3 week experience with this phone, although I have seen it a couple of times. I usually charge at 50%, and only see the overheating at the lower %. The heat continues when the charger is eventually plugged in. It got so hot today that I decided to reboot the phone, and it seemed to run cool after that.
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Jun 1, 2011
Updated to GB this morning, and phone has been hone has basically been on charge all day.Wifi, Bluetooth, and GPS are all off, yet my battery seems to actually be dropping, despite being plugged in and charging indicator blinking as normal. Anyone else with this issue Perhaps my battery is failing and in need of replacement, but quite coincidental that same day as the update.
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May 3, 2010
My Motorola Droid is a battery eater. I expected this when the phone was on, but it also is when powered off (I mean POWERED OFF by holding the power key and selecting Power Off, not just put in Standby or Airplane Mode). I turned it off with a fully charged battery and put it away for the night. Eight hours later, I turned it on and the battery was at 60%. The only way I can prevent this from happening is by removing the battery. The battery use indicator doesn't help much.
I was wondering whether this is a known Droid problem. I got the phone used from Verizon Wireless after I lost my other phone, which was an HTC Eris. The Eris ate battery when on but not when shut down. If this problem is specific to my phone I need to talk to Verizon about it.
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May 20, 2012
and if so...is there a way to turn off 4G for most of the time and turn it back on if I am doing something that requires a lot of download time etc.
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Aug 30, 2011
I noticed after using the phone in the car dock, battery strats draining nearly twice as fast compared to before docking it and it is sinsibly warmer just sitting in standby with screen off. It goes back to normal battery use if I reboot the phone.
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Feb 6, 2012
My battery is running very hot. Ususally when the battery is hot it will lose its charge rapidly.
How to determine which apps if any are the cause..
I dont believe its a faulty battery as I have a second battery and will have the same problem with that one.Yesterday I hardly used my phone. I was at home ( which is in a weak signal area) and when I checked the phone at around 8pm it was dead. Off with no charge left. Started the day with an overnight charge.
If the problem is an overactive app how can I find it and remove?
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Jun 21, 2011
Ok, so just checking if there is any explanation other than a hardware problem here. I received my second refurb today after my first one arrived with obvious hardware problems and I had to send it back. Twice so far, while plugged in to the AC wall charger, my battery has started discharging. This is with the Motorola wall charger and Motorola extended battery. One time I was using the phone when this happened and the other I was not - it was just sitting there with nothing happening on it but with the screen on and plugged in.
This has never happened before, so if it is a hardware problem, it would be much more likely the "new" phone rather than the battery. I don't want to go through the replacement process a third time and lose even more time without a functioning phone if this could potentially be caused by something else. They said they will not send me a new (non-refurb) phone, no matter how many problems I have and no matter how many broken "certified like new" phones they send me. Doing a search on this, all I found were posts about car chargers not providing enough power with Navigator in use, which does not apply to my case. I really want this not to be a hardware problem with the phone since they will just send me yet another untested, broken refurb, so I'm just grasping for straws I guess despite the obvious.
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Sep 8, 2011
I recently upgraded to GB and ever since my battery has been getting completely drained very quickly. When I look at the Battery Usage stats, I have the following:
Android OS: 85%
Display: 10%
Launcher Pro: 3%
Phone Idle: 2%
Cell Standby: 2%
Besides the fact that the percentages don't add up to 100%, I have never seen the Android OS be so high in battery usage. When I click on Android OS for further detail, it says CPU Total = 1h 15m 35s. My phone was fully charged and I have only been on battery 1h 42m 0s. If these stats are correct, that means the Android system has been using my CPU for almost the whole time my phone has been on. What would cause this? Its very frustrating that I am down to 50% battery after only having my phone on for less than 2 hours. In the time my phone has been on, I haven't done any processor intensive task like web browsing and have not run any apps at all other than Gmail.
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Nov 7, 2012
So I was on a road trip today and when I plugged in the phone in the car dock I had full battery. Then I turned on navigation and slacker radio. About an hour travel the battery started to charge according to the battery icon. My question is, why did the battery discharge while on external power? Does the factory charger not have enough capacity to charge the phone while being used? If so something is wrong with the whole designe of the charging system.
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