Motorola Droid 2 :: Email Fails To Sync
May 7, 2012
I recently noticed that I did not receive some critical emails from my Gmail account.I was able to manually sync the my email, but auto sync is no longer working.While trying to diagnose the problem I realized that my Yahoo Mail was also not updating on my device.My Yahoo account continuously trying to sync until finally it timed out.I tried to sync again and it gave an error message that it could not conntect to url..I tried everything with Yahoo Mail and finally deleted the account and tried to reinstall the account. At that point it would not let me rebuild the account, each time indicating it could not connect to the server.
I tried using the Yahoo mail app and I tried using the Motorola Droid mail app. Both failed to allow me to rebuild my account.I have had these accounts for quite some time, so something has changed in the last week that has caused my mail sync to suddenly fail.Gmail will update manually. Yahoo mail account is now deleted and will not allow rebuild.I have three Comcast mail accounts that sync with the Motorola email client without problems.I believe there may be a deeper issue with Yahoo mail because I also found my desktop client (Thunderbird) will no longer get Yahoo mail updates.
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Sep 18, 2012
I am trying to set my email sync so that it only syncs one way. When I delete an email on my phone, I don't want it to be deleted on the server. I've seen some information about checking "keep a copy on server"
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Feb 28, 2012
My gmail works like this; gmail loads both phone and PC with new mail. I can delete selected new mail on PC, then power the phone off/on and the phone updates to show that the mail was deleted. My hotmail loads both phone and PC with new mail. I delete mail on PC and power phone off/on but it doesn't update on the phone. I have 8 emails on PC and 87 emails on the phone. If hotmail can comunicate with the phone to load mail, why won't it comunicate with the phone to delete mail?
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Jun 23, 2011
Trying to set up corporate email sync. It sets up fine and pulls down my calendar, but won't get the email. When I try to view the email, I get a "connection error" message. It says it can't sync with the exchange server.
Tech support on the phone was useless - told me to go t the store and try it on another phone. really? The automated voice repsonse system said to download the instructions for getting the right exchange server settings to give to IT. I went tot he website and when I clicked on the link tot he file, it said - "sorry - that answer is not available"
I've been dealing with this fall morning, and am really frustrated - just needed to vent. If I can't get this worked out in short order I'm going to return the phone, and go back to the old "dumb phone"
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Nov 27, 2011
I am trying to sync my Razr to my AOL email account. Right now I can't get both to talk to each other and can't find any support in AOL settings or on my phone.
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Feb 3, 2012
I used the email app to setup my AOL email. I have noticed that when I delete email on my computer (AOL account) that those deletions are not appearing on my Razr. I used an OG Droid before the Razr and never had this issue- they are deleted on the Droid when the account syncs.
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Jun 17, 2012
On my unrooted Droid Razr Maxx my email (Gmail works properly) doesn't sync all the time. Sometimes, it syncs as they are received and sometimes I have to refresh. If I don't refresh every hour I can an entire day without receiving an email.
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Jul 9, 2015
I have set up my corporate account correctly, but no emails are coming through to my phone.
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Dec 31, 2012
My issues since Jelly Bean upgrade. the email client that came with my Maxx HD does not auto sync anymore, my AOL email does not sync at all even after i double check for the right password. I keep getting an error "The password and username you entered did not authenticate with your email provider." I never got this error prior to the Jelly Bean Update. I even changed my password for my aol account and entered the new password in the phone. where the hell did speed dials go.
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Jun 4, 2012
When MotoCast USB starts, I get a MS Visual C++ Runtime Error;
Program C:|Program Files (x86)motorola media link]litemml.exe
This application has requested the Runtime to terminate it in an unusual way.
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May 20, 2012
I bought the 16GB MOTOACTV, and I've been struggling for days to get it working. After countless restarts, uninstalls, reinstalls, configuration, etc., I think it finally works... except for one thing. The device fails to sync fitness data through MotoCast USB. Every time I connect, a window pops up titled "Connection Error" that says "Your MOTOACTV device cannot connect to the internet."
Of course, I've updated the device software to MA 1.6.12 N16 and Motocast to 1.2.9 (with Motcast USB at version 1.7.0151.0). and I've let everything related to the MOTOACTV through my firewall. The music sync works, and I can see all my playlists from iTunes and Windows Media Player, and I can even sync the fitness data through Wi-Fi (Settings->Wireless->Workout Sync->Sync now).
I just got done reinstalling MotoCast and MotoHelper 2.1.40 Driver 5.5.0, and that didn't help, and I've done a factory reset and tons of reboots. What else is there that I can try?
Windows 7 Professional SP 1 x64
MotoCast for Windows Version 1.2.9
MotoCast USB Version 1.7.0151.0
MOTOACTV Software Version MA 1.6.12 N16
Model Number Motorla-F100
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Aug 2, 2011
I have a DroidX version 2.2.1 and I use Corporate email. When I type in a new Calendar event into the phone it sync's to Google fine but it does not sync to my Corp Calendar. The same happens for Contacts. Here's what I've found:
1) Phone to Google works
2) Phone to Corp does not work
3) Corp to Phone works
4) Corp to Google does not work
When I first setup the phone, I setup Corp email and Gmail and the sync worked well. Some time later I removed my Corp email account from the phone only to re-add it a couple weeks later. Since then, the sync does not work the way it once did. I have set the phone so that my Corp account is the default account. I receive email on the phone with no issues. I want my Corp Calendar/Contacts to match my phone no matter whether I enter them from the phone, Google or my Corp Desktop.
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Feb 28, 2012
I'm using the email app for my work email. It's using the IMAP protocol. I'm not using the corporate sync functionality. After doing a manual sync by pressing the refresh icon, I would get emails pushed to my phone fine. However, after some time emails stop getting pushed to my phone. The period of time when push seems to be working varies around a few hours. When it stops working I have to do a manual sync again in order to get push to work for another few hours.
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Sep 29, 2011
My phone downloaded the update and restarted. It "installed" the update and restarted again. (Saw the little android and progress bar)
After the restart, a popup came up saying "update failed"
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Oct 23, 2012
I finally recieved the upgrade to ICS on my Bionic last night. I've tried to download and install 3 times now. Each and everytime the upgrade fails to install.
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Jun 1, 2011
I'm using a non-rooted device. I pulled the OTA update for gingerbread and it downloaded successfully. When it restarts it loads up to the boot screen and begins installation. It gets about 1/4 of the way before I get an exclamation error and the phone restarts. I've tried it multiple times and even formatted my phone before trying it.
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Jun 3, 2011
Since the GB update I have noticed that apps the do not install to the SD card by default fail the first time when you manually tell it to install the SD card. If you immediately try it again it will move successfully..I have already cleared the cache and factory reset to work around other odd app crash/stability issues but this items seems to persist. I have noticed the issue with/without SD card encryption enabled.
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Aug 31, 2011
Over the past few weeks the date on my phone has reverted several times back to June 28, 2008.
When this occurred, the phone also failed to use or keep network time. I thought it might be the battery, but it shows a strong charge. This is the kind of symptom I would associate with a cmos battery failure in a pc.
Does the X have a cmos battery like a PC?
I almost missed an important appointment as my phone thought it was still years away!
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Jun 30, 2012
After two failed updates I've factory reset my phone, reformmated both the internal and external SD cards, yet every time I download the ICS update (6.16.212) it still fails during the unpacking of the download. OTA download completes 100%, but when the phone reboots to unpack and install the update it fails on the unpacking job. What is worse is that that OTA update must be downloaded again, everytime after it fails. I've downloaded it 7 times since this morning, factory reset, download, card re-formates, download... This whole experiance with Verizon and Motorola, waiting, waiting, and waiting some more, only to have the update finally here and have it fail on unpacking every single time?
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Aug 26, 2011
I have tried updating my phone, did the factory reset and everything, but with everything I have done it just fails. Should i try and replace it or what?
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Jun 22, 2011
just down loaded the new update, all is good except- there is now a problem. While placing an outgoing call the screen/keyboard fails illuminate. There's no way to end or stop any phone calls. The screen will reactivate once the other person ends their call. Also does the same thing calling voice mail, etc.... no screen available to enter security codes
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Jan 19, 2013
My Droid Raxr HD Maxx has developed a very bad habit. Whenever I initiate a voice call, the microphone fails. The failure is exactly at the point of connection, which is to say that I can use the mic for voice dialing. Toggling the speaker button or adjusting the volume (which is set at high) remedies the problem, toggling the mute button does not. This occurs on outgoing calls only; incoming calls are normal.
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Nov 7, 2011
This problem has persisted since day one with this phone, and has been an issue through all software updates. My phone is currently running the latest OTA software update from Verizon: 4.5.605.MB810.Verizon.en.us. The phone will connect to WiFi access points. It never seems to have trouble finding or negotiating a connection to a WiFi network. I can connect to open networks, WPA, WPA2, etc. I can connect to b/g/n no problem.
However, after using the network for a while, it always fails. The connection will suddenly stop working, and apps will start to claim that the network isn't available. The phone continues to think that it is connected to WiFi, but no data will flow. The only way to fix the problem is to disable to WiFi radio and turn it back on. The failure seems to be triggered by a volume of data. If I connect to a network and then don't download much, it seems to last longer (time-wise) than if I immediately start a download.
Different access points seem to trigger the problem sooner than others. I have a business-class HP Procurve 802.11n access point that will lock-up the phone almost immediately. I also have a consumer-grade Linksys 802.11g access point that will work for much longer, but still leads to failure. Suggestions to disable wifi encryption are NOT acceptable. Suggestions to disable wireless-N are NOT acceptable.
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Sep 23, 2011
This just started happening to me yesterday afternoon. All the sudden none of my messages would go out. I called Verizon in a panic. They opened a ticket. A while later I received a message from my sister and was able to respond back fine. Turns out the Motorola messaging app does not like international prefix in front of the number. Now i get to go through all my contacts and manually take out the +1. I tested this on my Bionic, Droid X2, and Droid 2 R2D2, all with the most current software release. OG droid still works fine, I'm guessing since it doesn't use the Motorola app. Also tested and am able to send messages fine with the +1 prefix on an iPhone and windows mobile confirming Verizon answer that it was a device issue when they called me back in regards to my ticket moments ago?
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Dec 10, 2011
my .me email account fails to work for a few hours. The phone is set to check my emails every 15 minutes, and when the failure happens I get the yellow triangle and the message that the account name or password is incorrect. If I just wait for anything from one to six hours it starts updating again. All this time my aol accounts & gmail accounts sync fine. Does not matter if I am in one place for this time, or travelling and so passing through many different cells. The failure can happen any time of day or night. During these times my .me account is accessible via my laptop & ipod Touch.
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Jul 5, 2011
I have a newly arisen problem where my BB Bold 9650 will synch addresses and other data but fails to complete the synch with calendar. The pop up message from Intellisync says "connector specific error" I have tried reloading the start up disc but no change.
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Feb 12, 2012
I just noticed that my calendar was not syncing with my Google calendar, and went in to settions>accounts and noticed that the sync brower (which was new to me) had stalled and turned the sync circle "red". I then shut off sync browser and rebooted a couple times and my calendar is now synced. Seems that Google is adding feattures as don't recall seeing sync browser.Just curious, is there a webpage that documents or advises updates to this device so that I don't scratch my head each time? The "Apps" do a great job of advising changes, sure would be nice to see changes in the OS.
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Mar 20, 2012
I bought my Droid X in 2010 shortly after they were released. At that time I bought an extended battery direct from Verizon which has been in the phone constantly since then. It lasts several days which is great,Recently though I have plugged it in to the standard charger only to have the phone shut off (GOOGLE!). Then, after turning it on, it reports that the battery is not an approved Motorola battery and can not be charged.I'll reboot it several times only to have it continue to fail to work.
I tried substituting the standard battery for a few minutes which works fine, shutting down, reinstalling the extended battery which THEN works and charges normally without the phone failing to recognize it and shutting off or not charging.
What's going on here? Is the battery defective or is the phone defective? Difficult to tell. Getting close to an upgrade period for me so maybe it doesn't matter but it's definitely annoying.
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Apr 29, 2012
When I connect my iPhone4s with my Mac air, after pressing the SYNC bottom of ITunes, it shows 'The iPhone could not be synced, because the sync session is fail to begin.' What can I do?
Info:
iPhone 4S
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Jun 10, 2012
Does its normal thing when I plug it into computer, brings up iTunes, Sync begins, and then it stalls at step one. Message says the sync session failed to start. I have tried restarting the phone, restarting iTunes, restarting computer. There is plenty of space on the phone, both phone and iTunes are up to date. This has happened ten times in a row.
Info:
iPhone, iOS 5.1.1
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Mar 13, 2012
On my Droid Razr Maxx using Corporate Sync with the built-in email client attached to an Exchange 2010 server, when i receive an email that is digitally signed (but not encrypted) any and all attachments do not come with the email. (no paperclip symbol). I receive all other attachments fine when the email is not digitally signed.Using Verizon Wireless as carrier.if the signed email was sent to my Gmail account all attachments appear as normal.
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