Motorola Droid Razr :: Just Upgrade It To ICS And SMS Won't Load
Jun 30, 2012
I open up my texts messages, and I get a purpetual circle like it's loading. I have cleared the cache, and forced close the Text App, but nothing is working.
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Jan 10, 2012
Selecting "Motocast Computers" in the Files Application the computer shows that it is online. When selecting my specific computer it returns a "Failed to load content.Please try again." message. This used to work and show folders and files. My WiFi and data connection is working but cannot resolve this.
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Jul 3, 2012
I waited and waited for the OTA. No issues on install, and I do love many of the new features. However, my phone is generally slower to respond. Where it would once keep up with my swipes, pokes, and keystrokes, it now seems sluggish at times. Exceptionally slow when hitting enter from the google search widget. That is, the time from when I hit search until the time a webpage is loaded is much slower than before with both Chrome and Browser.
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Jun 30, 2012
I downloaded the upgrade this morning and kicked off the upgrade at 8am. It is now 9 am and the phone has been stuck at Android is upgrading (Starting Applications) for 30 minutes. Should the upgrade take this long? Have I just bricked my phone?
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Jul 8, 2012
I had random issues with the fb app when on GB also, but now it wont start at all, or, it starts, then goes black and never recovers. finally about 10 - 15 minutes later I get a pop up message that the app has stopped responding and do I want to report it. Of course I report it every time.
I tried uninstalling the app completely but could not do it. I could only uninstall the upgrades made to it previously, so I tried that and then reinstalled the upgrades, but to no avail.
I did not realize that fb is a permanent app. I thought I could uninstall it completely, but I cannot. Has anyone else run into this with fb?
yes I did have other issues with ics and I have cache cleared and started uninstalling app's where possible. I have NOT tried a factory reset yet, but that may very well be next.
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Nov 4, 2012
Ever since the ICS upgrade my camera and video has been problematic. I upgraded to ICS as part of the advance feedback network group and reported this then, but it's still unstable.
Whenever I take pictures or video, if I do anything shortly (such as viewing the photo or exiting the camera) after it locks up the phone, and the phone reboots. I have done a factory reset, wiped the cache partition, my phone is not rooted, and the problem still persists. Is anyone else seeing this problem or have recommendations on a fix? This has made taking photos and video a rare task when I'd prefer to do it regularly, but I don't enjoy the phone restarting and losing the picture or video I took.
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Dec 27, 2012
When will we be ableto upgrade our Droid Razr Ms to Android Jelly Bean 4.2?
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Dec 15, 2012
I've tried searching the archives but haven't found anything regarding this. But, since the ICS upgrade, my Droid Razr restarts itself quite a bit and at the most inopportune times, like when I'm about to make a phone call or trying to use maps to get directions. I don't recall this happening at all before ICS. Anybody else seeing this happening.
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Jul 6, 2012
the "Unfortunately, HuxEmailEngine has stopped" error after upgrading to ICS?
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Aug 3, 2012
I am experiencing a red frame that appears around the bordor of my screen when I do certain functions. The red frame appears and blinks when doing activities such as placing calls in "dialer" and togglinging wii-fi and airplane mode. This started happening about a week ago weeks after the ICS upgrade.
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Dec 27, 2011
One of the major reasons for me buying the Droid Razr, was because it had the Bluetooth "MAP" Profile.SMS messages would sync directly to my car. The BMW Voice Module would read the messages to me.This use to work with my car, but since the software Maintence Upgrayyde, I have lost this function. 2012 BMW with Bluetooth.
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Aug 5, 2012
My corporate account (Exchange/Activesync server) hasn't synced since the update was installed Saturday, June 30th. It was syncing fine pre-ICS, however, post-ICS nothing. The screenshot reflects the message I receive when attempting to set up the account on the phone.
In troubleshooting, I have tried removing the account (only initially following the upgrade, account will not complete set up since) and adding it again.
Also, all other email accounts (gmail, earthlink, hotmail, yahoo) are connecting fine, only having problems with the Corporate account. Additionally, I need this to work more for the calendar sync than the email, especially since I separate my work/personal calendars via this account, Google, and personal version of Outlook.
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Jul 6, 2012
When can we expect to get an upgrade to Android 4.1 Jelly bean?
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Jun 23, 2012
I'm having an issue with my email on the new ICS upgrade. The body of the emails are not showing up. Anyone else having this issue and is there a fix?
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Feb 7, 2013
How do I upgrade from ICS to Jelly Bean on my Razr Maxx which has 4.0.4 now
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Jul 8, 2012
I'm using the Google music player with songs stored on my SD card in a directory I created (MyMusic"artists""albums") and they are in MP3 format (copied to desktop using RealPlayer). Prior to ICS, no problems and all was fine. After I upgraded to ICS, now when I look under Artists they all display however when I display Albums only 4 show: Unknown album/Ozzy Osbourne, Unknown album/Unknown artists, comedy cuts/Unknown artist and notifications/Paul Oakenfold. If I select an artist to play, it ends up playing all songs as the majority of the music now appears under the first album above. I trying to find an index file or something that may have gotten corrupt to delete but no luck. All songs play fine, just lost the ability to organize these as they appear on the SD card.
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Jul 3, 2012
I just received a message on my phone, that seemed to say something about a software update, even if I had already received the ICS upgrade.
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Jul 4, 2012
Prior to the ICS upgrade I was able to receive and view text messages through Ford Sync. After the upgrade I still have the MAP option toggles available on Ford Sync setup screens but Sync doesn't display a new text message notification and when I tell it to download existing text messages from the phone it starts to and then displays "downloading error". I've unpaired and paired the Razr Maxx several times without success. One of the primary reasons I bought the Razr Maxx over other phones was because it supported the MAP profile.
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Jul 31, 2012
Every since I upgraded my Droid RAZR MAXX to ICS I've been having a problem playing music that is saved on my 32-Gig SD card. Prior to the upgrade I didn't have the problem. 8 out of 10 songs will skip for 2 seconds after playing for 10 seconds. The 10 seconds is consistent, but as I said 8 out of 10 songs will skip.
When the skipping occurs the device is totally unresponsive; screen and buttons (including power). After the skipping the song will play without any problems. It doesn't appear to be song specific as I've had the same song skip and then not skip. I'm using Verizon's My Music, but the same thing happens with Play Music and PowerAmp. I even fiddled with PowerAmp settings to have a large buffer and increased the priority without any change in the skipping.
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Dec 31, 2012
My issues since Jelly Bean upgrade. the email client that came with my Maxx HD does not auto sync anymore, my AOL email does not sync at all even after i double check for the right password. I keep getting an error "The password and username you entered did not authenticate with your email provider." I never got this error prior to the Jelly Bean Update. I even changed my password for my aol account and entered the new password in the phone. where the hell did speed dials go.
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Jul 11, 2012
Upgraded to ICS on Monday. Facebook app did not work, so opened up the browser to check if mobile webiste works, it did not. Tried wikipedia.org.surprisingly (and frustratingly) it did not work. Did a factory reset.What i have noticed is, if i use wifi, it works it doesnnot work on data connection. Also everytime i open wikipedia (it does not load obviosly) my cache become more than 5 mb.kept trying different websites...amazon.com did not load toooo installed chrome and tried it no avail.
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Jul 14, 2012
Upgraded to ICS on Monday. Facebook app did not work, so opened up the browser to check if mobile webiste works, it did not. Tried wikipedia.org....surprisingly (and frustratingly) it did not work. Did a factory reset.. What i have noticed is, if i use wifi, it works. it doesnnot work on data connection. Also everytime i open wikipedia (it does not load obviosly) my cache become more than 5 mb!!!! in just 30 seconds!!! Same goes for Facebook app and the mobile website kept trying different websites...amazon.com did not load toooo...installed chrome and tried it
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Oct 19, 2012
If both Verizon phone and data service are discontinued, will a Droid Razr still function (especially, will internet access via Wi-Fi still function)?
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Apr 8, 2012
I purchased the Moto Elite Sliver because my Plantronics Pro HD would drop its bluetooth every single time a call was answered or placed. I did a little research and found it may be related to a conflict with the 2.0 headset and 4.0 phone. Moto Sliver is BT 3.0 and was working great until this week. Now every single time a call is disconnected, the headset disconnects and reconnects. Reboots galore, problem still exists. Uninstall/reinstall Motospeak, problem still exists. Sometimes the bluetooth will not connect at all (reboot required). The Droid RAZR Maxx and the Elite Sliver are supposed to be state of the art MOTOROLA, I make a living with my phone and headset.
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Oct 25, 2012
I have WiFi enabled. Often when I am near a wireless access point, my RAZR M still uses 4G. It's as if the WiFi is going to sleep when I power the screen off, but it doesn't wake up again. Turning WiFi off and on makes it reconnect.It seems to happen mostly when I'm at home, where I also use the Motorola flip stand with "ESP" smart charger, and a NetGear dual-band wireless router/access point.
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Nov 17, 2011
Brand new Car Dock and Razr. Installed and all good working no problems for first 2 days,then when I dock the RAZR it does not change to the car navigation screen or start to charge.Power light on the power cable. RAZR charges and transfers data via other cables.
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Dec 16, 2011
The Verizon Sales assistant assured me that I'd be able to Sync my Outlook with my Droid Razr as easily as I synced it with my old Blackberry Tour. Now, after several days' worth of set-up, google searches, forum searches and FAQ's, I'm come to the conclusion that Motorola did NOT build this function into the Droid Razr, and I have to pay a hefty fee for a decent 3rd-party app to do what my Blackberry did for free. Have I missed something?
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Oct 18, 2012
I frequently hit adjacent keys while texting on my old Droid X. A larger screen and of course 4G and a faster processor were appealing as well. As the Razr HD models sport screens almost as large as the S3 I ran to see them on their first day out of the gates. What a disappointment! Holding my old Droid X up against them I saw that the usable screen sizes were identical. Namely 4.3" unless playing videos in which case the video filled up the Razr HD's 4.7" screen. I couldn't find anything else that would fill up the screen. Perhaps, photos might. But internet browsing, texting and whatever else I tried occupied a 4.3" inset within the 4.7" screen. So why have a 4.7" screen at all? The Galaxy S3 on the other hand fills up the entire 4.8" screen with not only video but everything else, including texting, messaging, web browsing, and everything else I tried. So what gives? Why did you even create a 4.7" screen if you aren't going to utilize it to its full potential?
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Jul 2, 2012
I thought ICS was suppose to extend battery life? My MAXX wont last very long lately since the ICS, And its suppose to have a very long battery life, what happened?
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Dec 4, 2012
On Oct 20, we switched from AT&T to Verizon Wireless after being with AT&T for over 10 years. We had iPhones and had to get new phones when we switched. The Verizon salesperson convinced me and my adult daughter to get the RAZR HD that had just come out and he said it was better than the iPhone. My husband stayed with an iPhone because he is a commercial pilot and needed to use aviation apps that were not available on a DROID phone. Initially we were very impressed with the RAZR HD until my daughter had a problem with hers after just 20 days of use. She is an EMT and was on duty sitting in her ambulance. She has to have a phone on her while working. She used her phone several times and had it in her front pocket. She took the phone out of her pocket to call us and the screen was black and not functioning—a few minutes before it was working fine. She noticed some spider cracks in the LCD at the edge of the screen. She took the phone back to the store where it was purchased and the Verizon salesperson accused her of abusing/dropping it and said she would have to file an insurance claim which would cost $99. I was shocked. Our iPhones had heavy mobile use and were even dropped several times, including on cement, but never failed. I told our daughter we had no intention of filing an insurance claim for a defective product that should be covered under warranty. For all we know, it had damage before we even bought it from Verizon. But when she contacted Motorola, they said a screen failure due to a cracked screen was not covered but she could send it in to be evaluated. When we read the warranty, it does not say this. It says it doesn't cover damage caused by accidents, abuse, misuse, including improper usage or operation, abuse or neglect, or impact damage, such as dropping the phone. The phone had not been dropped, abused, or misused. There is not a scratch or any physical damage on the phone and the glass. The phone failed under normal use. The LCD screen under the glass fractured. Normal use should not cause this unless there was a manufacturer's defect in the phone. I.contacted my dad who works with digital and analog wireless technologies/hardware, and he told us to file a warranty claim. He said the phone has an accelerometer in it that detects G-force and impact and Motorola should provide us the data that shows the phone was impacted outside the tolerance thresholds for normal use. Well clearly Motorola and Verizon are just scamming customers and ripping them off. How convenient for Motorola to automatically tell a client all screen failures are due to customer damage. We should have stuck with iPhones and the AppleCare. Apple stands behind the quality of their products and would have never questioned replacing a phone for a defective LCD, i.e., no broken glass, just screen failure. You get a replacement on the spot. Oh but not Motorola—mail it in and then you are without a phone for how long??? We are going on 24 days now. Motorola got the phone and sent a picture of the phone screen (included) and said it was physically damaged—said it would cost $99 to fix—interesting how that is the same amount as the Verizon insurance deductible. Really--they are insulting my intelligence... I called them up and told them to provide me the accelerometer data—I wanted proof the phone was damaged by us and not defective. They still have the phone and have not responded to my request for over a week now. I told customer service that Motorola should be ready for a fight—we will file a report with the FTC and the BBB if they don't repair or replace the phone at no cost. I am very angry about this poor customer service. If we dropped the phone and cracked it up, well that is what insurance is for and that is why we bought the insurance. I would not expect Motorola to fix a phone for free if we broke it, but this is not the case and it is just outrageous. I am worried the same thing will soon happen to my RAZR HD which has overheated while it was charging. The phone is so thin that any expansion in the case is going to put pressure on the LCD. I am wondering how we are going to make it through a 2-year contract with Verizon when the Motorola phone can't even handle normal mobile use. I used my AT&T iPhone 3Gs for over 3 years before switching to Verizon and the RAZR HD and the iPhone still works well as a Smart device for email, photos and music. Clearly Apple has a superior product and also knows how to take care of customers. We called Motorola customer service again today since we aren't seeing any information online regarding the current status of our phone, and they couldn't even tell us what the status is. They have had the phone for over 2 weeks. If Motorola doesn't do what is right, they will lose us as customers. This is so frustrating.
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Jul 10, 2012
I was facing problems similar to this ( Gallery crash after OTA ICS update )url..I followed the thread and did a factory reset.I now find that the problem is solved but the UI after factory reset is different from the original UI that came with ICS update. I kinda like previous UI. I am guessing it is Motoblur. Is there any way to get that back.
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