Motorola Droid Bionic :: Number 1 On Dial Pad Sometimes Does Not Work During Call
Mar 8, 2012
I just found a problem with my Bionic today. I was trying to access my voicemail and had to hit the number 1 on the dial pad during a call to enter my mailbox number.
The number 1 would not do anything during the call. All other numbers worked. If I kept trying to press the number 1 the screen would go black for a second then return with the dial pad. A factory reset did not cure it.
I went to a local Verizon store and the person there told me that this is a known issue and it only happens when the volume is up full. He then said that I have to put the volume down to 1/2 in order for the number 1 to work properly during a call
I called Motorola when I returned home and was told that this is not a known issue - they never heard of it.
Researching on Google and this Forum I have found others that have had this same issue. I have not heard of any resolution yet.
Both Motorola and Verizon Phone Tech Support recommended replacing the phone. Verizon Tech Support was supposed to call me back in an hour after my call with them to see what I wanted to do but never did. I was supposed to keep trying the number 1 after they had me force stop and clear the dialer and virtual keyboard. The problem still exists.
I only have a matter of hours before my 14 days is up at Verizon at which point I will be given a refurbished phone. For some reason I could not log onto this forum today to post this. I just now got in.
Do any other owners of the Bionic experience this? I don't want to replace the phone if they all do it. It's down to the wire now!
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Jul 22, 2011
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Nov 3, 2011
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Oct 20, 2011
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Dec 4, 2015
My former Android phone had an app that was able to speed dial one of 8 people even when the phone was locked. It appeared on the lock screen and was able to dial one of 8 numbers with a single press and swipe. It dialed based on the direction of the swipe.
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Jun 6, 2012
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Oct 1, 2011
Has anybody else noticed that when you are on the phone, you are unable to adjust the volume while the phone is next to your ear.. I have went through 3 bionics and all of them have had this issue, in order for me to adjust the volume during a phone call I have to pull it away from my ear, let the screen light up, and then it will let me change it..
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Feb 3, 2012
My phone locked up/screen went black during a phonecall yesterday. It was at night. So, it was dark where I was. I tried to access the screen. It would produce a faint light, but would not let me access the screen, phone or any apps. I was talking on a bluetooth headset at the time. Normally at the end of a call, I could hang up the phone by pushing a button on my headset. That wouldn't work either. The only way I could hang up the phone was to pull the battery.
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Apr 12, 2012
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Oct 15, 2011
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Dec 29, 2011
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Oct 25, 2011
I recently made the decision to stop using my headphone jack. To listen to audio, I plug my listening devices into th 3.5mm jacks that are located on the different docks. The problem I have is that a lot of the phone sounds still come through the external speaker. For example, I am watching a movie and I get an email, text msg, or phone call. I can't hear this because my headphones are on. If I plug my headphones into the phone's actual headphone jack, I hear all of the sounds. If I am in the car and a call comes in, the voice comes through the speakerphone. I have to manually hit the speaker button and then the audio comes through my car stereo. Does any know if there is a way to make the audio from the micro usb to work the same as the audio on the headphone jack?
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Feb 11, 2012
I'm thinking that it should be able to sense darkness and turn the screen off. I have it checked and don't know if I'm impatient but you would think a couple of minutes should be enough time. I had screen timeout set to never so I tried it with a timeout set. I was thinking my shirt pocket was not dark enough so I put it in my jeans, still nothing. I even tried sticking it under a pillow and still nothing.
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Aug 4, 2012
I don't know if I'm the only person getting this problem but sometimes while making or receiving a call and the phone press against your face it sometimes dial back the same number on the screen.
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May 21, 2015
I am having trouble to dial any phone number. When I press the dial symbol, immediately it returns the error message "contacts stopped" - "o Contatos parou - in Portuguese".
I already tried to clean the cache and data of all related apps, tried hard reset, and still the same error. What could be possibly wrong? The errors started after I dialed a huge telephone number (XX XX xxx xxx xxx xxx) 16 numbers total. Could it be related to this?
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Oct 15, 2011
It happened again today. I picked up the phone to make a call and it was in the middle of rebooting. It had been sitting idle for over an hour.I rebooted it myself the night before just prior to connecting it to the charger.
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Oct 18, 2011
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Sep 21, 2011
In the past - namely when I owned the Droid X - while in a call, I was able to press the volume up and volume keys successfully to adjust the in-call volume while I held the phone to my ear. Albeit the screen was turned off, the volume adjustment responded properly. I find now with the Bionic that I cannot adjust the volume while the phone is against my ear and that I actually have to move the phone far enough away from my face in order for the screen to turn back on and allow for the volume to be adjusted.
This causes me to miss part of the conversation, Matt can this be adressed or is there a setting I am missing?
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Sep 22, 2011
The last several days I have begun to hear an intermittment buzzing noise when people that I am speaking with on a phone call on the Droid Bionic are talking. The noise does not appear to occur when I am speaking - only when the other party speaks and this has happened on several calls with several people from different phone numbers and it does not matter whether they call me or I call themI had thought that noise issues were relegated to the audio portion of Zumocast, etc. through headphones, etc. as reported via other discussions, but now this issue has come up. I have one day left to return my phone and this is one thing I can not deal with.
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Sep 16, 2011
I have found it almost impossible to get a wired headset to work on my bionic when in my car (which has built in bluetooth, and which is bonded to the phone just fine). The only way I can make the wired headset take precedence over the bluetooth, and/or the phone's speaker phone, is to:
1. Make a call in the car (any mode).
2. Plug in headset.
3. Click on the phone's speaker icon (headset works for 1/2 second before sound reverts to bionic's speakerphone).
4. Unplug and plug the headset into the bionic, often 2 or 3 times.
Obviously this sucks and would cause a terrible accident if one were driving and doing all these procedures. I have read every documentation on the phone to no avail. I have called Motorola twice, to no avail (and was hung up on by the tech), and called Verizon tech, who also hung up on me.
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Dec 7, 2011
When in a phone call I can't hear jack out of my earpiece speaker, have to put it on speaker phone to hear anything...So is there a software bug, or do I have to warranty out my device?
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