Moto X (2014) :: How To Factory Reset And Restore
Jun 23, 2015
I am planning to Factory Reset my Moto X(2014) soon. List of steps I should do to backup my data beforehand and then restore it?
I am mainly worried about my text messages and apps since photos and other things are in the cloud. I had selected the Backup and Automatic Restore in the Settings on my phone so that's good but I heard from a few people that it doesn't do the job for everything. So what should I do for getting back my texts, apps and other data.
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Mar 6, 2014
After I received the update, my phone slowed considerably. It may have been a result of some other things, but point is, it slowed. To the point where I was waiting for a couple of minutes for a simple text to load.I cleared out my storage to see if that would fix the problem, but that didn't work. Someone suggested a factory reset, so after a lot of contemplating, I backed everything up onto my HTC Backup Account (Linked with Google Drive) and went for it.Normally, after a factory reset, the setup screen should ask you, "How do you want to set up your phone?" Or something along those lines, and one of those options should be to restore from a backup. The name of this screen should be "Set up your phone" at the top.After my reset, I was just taken to "Setup Wizard", which gave me no option to restore from a backup, but only let me put in a Google account and gave me the option of restoring my contacts.
ALL of my important data is on that backup, and I have nothing on my phone right now.I've tried connecting with my Google and HTC Accounts, but there is still no option to restore from those backups.I've tried, through the HTC Backup App, to restore, but the option to restore from backup is greyed out because "you have already completed backup or restore on this phone".I'm extremely frustrated and frantic to get my data back. Without that backup/restore I have to reinstall every single app by hand, reorganize everything I had, and even somehow get a couple of contacts back, since the Setup Wizard's contact restoring didn't seem to be up to date. Even in doing so I would still be missing a huge chunk of my phone.Is there anything I can do? Why is my phone showing me the Setup Wizard instead of the "Set up your phone" screen?I have the 32 GB HTC One with Verizon, and the phone was purchased September 2013.
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May 7, 2014
Im using nova launcher right now, and im getting sick of it. Im going to give sense a try, is there a way to reset my phone like a factory restore but without losing all of my pictures and contacts? I dont need any of the apps to stay as i can re download any of the ones i need. I assume if i just use some sort of backup service it will keep everything and thats not really what im looking for.
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Oct 21, 2015
I'm using Nexus5 w/ Marshmallow (6.0), original stock.Yesterday I found a app that can improve the volume too weak issue and it need to unlock the phone.
I follow the steps to unlock the phone, after I run command "fastboot boot twrp.img", then the phone rebooted and perform something around 10 minutes, after the phone resumed to system, seem all the data(apps/photo/video) are deleted, seem perform a factory reset. before that, some files didn't perform backup, now how to I recover those files after factory reset??
I try many tools said can recover after factory reset or wiped, for example Dr.Fone, EaseUS MobiSaver, Recuva, DiskDigger on Android, some can found files but all not I needed and the phone already rooted. How to recover some, not all.
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Jul 24, 2012
I want to restore factory settings as my Xeperia Mini is really slow, etc, at the moment, but don't want to do this if the Backup I've made won't get restored after the factory reset.
Can I restore the backup after I've done a factory reset it will it have been deleted in the factory reset process?
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Mar 30, 2011
I am having a few problems with my phone and am thinking of doing a Factory reset and backup restore.
1) The factory reset has two options - Factory Reset and Factory Reset with Data. What is the difference between the two? Factory Reset = What settings are reset? I assume all installed applications / data is maintained? Factory Reset and Data = I assume this is similar to the other reset but it also removes all custom data from the two internal memory areas (phone and mass memory)? Am I right in thinking that anything on the micro SD card is kept?
2) Phone Back up & Restore? Does anyone know what data/settings are backed up and can be restored? As an example, if I performed a full backup of my phone (including music and ringtones) and then did a full factory reset including data, would the restore put my phone back in exactly the same postition I was in when the phone was backed up and before the factory reset? Does this include homescreen and menu format changes? On my 6700 the restore would only restore apps / settings but not menu structure and I had to reinstall apps installed on my external memory stick (such as Opera).
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Jun 24, 2014
I have a 4S, IOS 7.1.1. I did a factory reset, after first backing it up, and now that I am trying to sync all apps from that last backup, it says it cannot sync because this computer is no longer authorized. So I authorize the computer as it prompts me too, then it says, this computer is already authorized. I try to sync again, it still says computer not authorized. It's been a continuous circle. I have done everything from de-authorizing and re-authorizing the computer, removing the SC Info folder and restarting the computer and authorizing the computer associated with all Apple IDs, basically everything I have found on this site and everything support was telling me to do.
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Apr 6, 2015
I am another dissatisfied user who just upgraded from 4.4 to lollipop. I am having problems with the autowiz prompt coming up often like other users, how to back up this configuration before i do a factory reset. If I backup with kids, will I lose anything we. I recover the backup onto a fresh lollipop system?
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Jun 28, 2012
I had to do a factory reset (finess sync had stopped working); how do I get the workout data back onto the device?Right now it says ""No Recent Workouts Recorded".
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Jun 10, 2015
I've been told by Verizon and by Motorola that I need to do a factory reset. (Moto Approach stopped working yesterday and we can't get it to start again.)
Before doing that, is there any way to backup my folder settings (which apps are grouped together in which folders on my home screens)
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Jan 10, 2015
So I understand Priority Notifications is the new 'silent' mode but I can't get it working so that it has the same functionality as older Android versions.
I've set all priority notifications (events / calls / messages) off and choose to turn on priority notifications indefinitely but each day it reverts back to 'all' so I have to remember to turn it on every day.
Also, when in an app (e.g WhatsApp) and a new message comes through, it still makes a noise even though it's in priority notifications mode!
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Dec 11, 2014
Pre-Lollipop, I was able to have a different ringtone for each contact. This was set in the 'Contacts' app. I can't seem to see how to do this in Lollipop.
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Nov 5, 2015
Moto 2nd generation phone. I cannot authenticate wifi ....
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Dec 11, 2014
2014 Moto X running Lollipop won't auto rotate. Done all the usual stuff (reboot, reflash, cycle the auto rotate button). The problem is system wide and not application specific. Found some posts out on the web about the same problem but all the threads were dead ends.
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Oct 1, 2015
The Moto actions, like the twist for camera and shake for flashlight just suddenly stopped working.
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Dec 16, 2014
I got the Moto X Pure Edition. Updated to lollipop upon receiving. I'm noticing that my contacts are not syncing with my Google account.
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Jan 2, 2015
I have a Moto X 2nd gen, which I got yesterday, and I got the upgrade to lollipop. It seems like my heads up display only works when I have a call, but when I get a text, I don't get the heads up display, just a notification which forces me to leave the app I'm in to reply, rather than just replying right there with the heads up. I was wondering why this was happening?
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Mar 22, 2015
I am not getting sound notification for SMS on hangout or any other app I have tried. This just started recently. I have checked settings and can't find why.
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Mar 15, 2015
Is there any meaning to the LED turning green behind the top front speaker? It has turned green a few times only when my phone was plugged into a car charger and it froze up?
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Apr 8, 2015
How to use WiFi direct . I tried a no. Of times in settings and connected it with other devices for transfer purposes but when I go to gallery and select a file to send there is no option of sending files through WiFi direct.
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Apr 28, 2015
I can't be the only one! Does your phone go off (active moto voice) randomly throughout the day, when you don't say your launch phrase? I sometimes I am in my car listening to music or out and about talking to other people when randomly moto voice activates itself. Sometimes I replay a song to see it it happens again and it doesn't. The worst part is, my phrase is "powers activate."
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Apr 3, 2015
I've seen the star appear a handful of times since I got my X back in November. Unfortunately, I can't pinpoint anything that I was doing at the time when the star appeared, why it was there.
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Aug 14, 2015
Does the Moto X 2014 support Micro USB to HDMI/MHL
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Mar 10, 2015
What's this. It just showed up today.
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May 6, 2015
Just received my 2014 X and the app icons are huge.
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Sep 1, 2015
I was wondering that if there's really anything like cloning mobile devices like we see in movies.
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Jan 20, 2015
If I go into hangouts and sign out, next time I go back in it just automatically signs me straight back in. So basically anybody can read my messages because hangouts will just automatically log me in. How the hell do you stop it from automatically signing you in? Can't find anything in settings and I've tried going into apps and deleting the hangouts cache and hangouts data. But it still signs me straight back in. It won't even let me delete the app either.
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Dec 11, 2014
I received the new update today and have noticed that my phone vibrates when I receive a new text. It only happens for SMS. I have checked the individual setting for SMS and Hangouts and vibrate is turned off.
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Jul 29, 2015
After upgrading to 5.1 lollipop my Moto x 2014 is showing some problems like screen blinking on the lock screen and few others. I think that reinstalling the software will fix it because when I upgraded last time from WiFi, I did it in parts. May that caused these issues. How to reinstall this.
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Apr 20, 2015
Experienced problems with gmail syncing? Emails sync immediately with my nexus 5 and nexus 7, but I need to manually refresh the gmail app on my Moto X to get emails.
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Apr 24, 2015
My friends that I text keep on saying I'm sending messages twice. This started when I switched the main SMS app from the stock to Google Hangouts.
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