IPhone :: Lost A Bunch Of Stuff When I Updated The Software?
May 10, 2012
I installed the latest software update on my phone last night...only to discover that after I did I lost all my text messages from the past 3 months, along with all notes I had (which contained my mileage for work), and any pictures I have taken. I also lost all apps that I bought/downloaded in the last 3 months. I am now basically out money also for any apps that were purchased. How do I get all of that back? (the notes and pictures are the most important
Info:
iPhone 4, iOS 5.1, iOS 5.1.1
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Dec 1, 2014
Before going to sleep I went into the App Store and updated a bunch of apps. When I woke up I noticed all my iMessages and text messages had no names. i have tried to cut off contact from settings>iCloud and turning it back on and I still get nothing. I have also restarted my phone. Under back up it says that the last backup couldn't be completed. This was about 1:48pm est. How to recover them. I'm still using ios7 on an iphone 4s.
Info:
iPhone 4S, iOS 7.1.2
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Apr 1, 2012
I updated my husband's iPhone 3GS to iOS 5.1 just now, and a huge chunk of his photos are missing. I believe the last time this phone was synced with any library, it was his library on his old computer. So, of our two computers, neither would have been a good choice for updating, since neither could be considered the original one it was synced with. My question is this: when iTunes updates software, it backs up and restores first, so why were all of his photos not backed up and restored during this process? He had about 500-600 photos and now he only has 241. Also his playlists are gone, music was gone, a bunch of stuff is now gone. I had to put some of it back manually. Needless to say I am in a bunch of trouble for this - I have been bugging him for months to update his phone so we could iMessage each other.
Info:
PC, Windows XP
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Jun 5, 2012
I just updated to iOS 5.1.1 on my iPhone 4. Tried to put in ringtones or "tones" as I guess its now listed, and was given the message: "Are you sure you want to sync tones? All existing songs, movies and TV shows on the iPhone "HP_Owner's iPhone" will be removed."
I couldn't see any other way to get ringtones, so I tried it anyway. The message wasn't lying. I immediately gained a lot of capacity back on the capacity bar from songs, etc. I somehow got out of it and the capacity returned. Do I need to go through it all again and figure out how to install an older iOS?
Info:
iPhone 4, iOS 5.1.1
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Mar 14, 2012
I updated through my phone not itunes to 5.1 everything worked and is fine except it deleted all my contacts in my contact list. The weird thing is that in my txts the names are there and if you hit contacts at the top of the txt it shows all the info of the contact like id be looking at it in my contact list.
Info:iPhone 4, iOS 5.1
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Mar 25, 2012
I was up dating my wife's Iphone GS3 and when the up dating was finish wife lost all of her contacts on her phone. Can anyone tell why and what I can do get her contacts back on her phone?
Info:
iPhone 3GS
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Mar 29, 2012
Updated my iphone last night and lost 800 of my phone numbers. How can I retrieve my lost contacts. I back up my computer with carbonite and tried to put the folder back into itunes but when I resync they did not show up.
Info:
iPhone 4S, Windows XP
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Apr 8, 2012
I have updated to os 5 today. Took all the precautions beforehand pressing sync and backing up etc. After the update I have lost all my contacts and apps and how they were arranged on the home screen. Stangely, I still have all my text messages. I'm not bothered about my apps or music they can be purchased again but is there any way of getting my contacts back? I have spent 3+ hours trying many of the options that other have used after a google search but they don't work.
Info:
iPhone 3GS, iOS 5.1
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Apr 12, 2012
How to retrieve my lost music. My laptop that I had all of my music on was ruined a leak in my ceiling. So after that I pretty much only downloaded songs to my phone. I just updated my phone and lost all of my music. It said that it was backing up my phone so I thought it was putting my music in a file on my new computer. I did a search and it appears to be no music at all. Does anyone know how to remedy this matter?
Info:iPhone 3GS (8GB)
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May 6, 2012
I updated and lost my contacts today? How do I get them back?
Info:
iPhone 4, iOS 5.1
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May 31, 2012
Just updated my iphone and lost all the contacts. what can I do to get them back?
Info:
iPhone 3GS
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Jun 18, 2012
I updated my I Phone 4 to the os 5.1.1 but lost all of my contacts. I believe it should still be stored in my laptop Apple file but don't know how to restore. I only see the restore option to the factory settings. I have never used the I Cloud.
Info:
iPhone 4, iOS 5.1.1
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Sep 9, 2014
When I updated my iPhone 4 to IOS 7.1.2, I lost all of my photos. In my settings, (General, About) it shows I have 3,122 photos, but I only have 514 in my album. Where are my pics and how do I get them back??
Info:
iPhone 4, iOS 7.1.2
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Jun 22, 2010
I updated from 3.1.2 to iOS4 then restored a backup that I made just before but my iTunes library (on the iPhone) is empty. Also non of my apps were restored.
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Apr 12, 2012
I just updated to the ios5 and have lost many of my apps and I'm also having trouble installing new apps - keep getting the message that I Must use the Canadian store, even though I came through the link on the Canada iTunes. Does this have to do with my apple ID being changed to the MobileMe email address?
Info:
iPhone 4
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Apr 23, 2012
I just updated my i phone to ios5 and lost all my contacts?
Info:
iPhone 3GS, iOS 5
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May 9, 2012
After I updated to ios 5.1.1 lost the mobile Internet.
Info:
iPhone 4S, iOS 5.1
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Jun 10, 2012
after updating to the 5 version for my iphone 4 the screen went blank, nothing would work and the itunes said error. tried again and same thing happened. couldn't bring my phone back to life so did a restore on it. that worked but lost everything and the itunes said if you do a restore it will bring back the contacts on it etc but no. All the apps have gone, my contacts, notebook etc.I have tried syncing back to the itunes to pick up the music again and it will only do 1 song, then says there is an error and won't upload anymore, it just freezes. I have deleted icloud thinking that might be the problem as it was updated and was added. but no change.
Info:
iPhone 4
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Mar 15, 2012
I updated the software to latest software last night after it was done I went to view my calendar and all of the events on there were deleted. How do I get it back?
Info:
iPhone 4
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May 7, 2012
I have recently updated software for iphone4 and lost all voicemail messages. How can I retrieve these voice messages ?
Info:
iPhone 4
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Jun 7, 2012
I just updated my iphone to the 5 version and although I had my contacts backed up, I lost all of my contacts. How to get them back?
Info:
iPhone 3GS
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Jul 1, 2012
i have updated my phone and now i have lost all my contacts, how do i get them back?
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Jul 4, 2012
I updated my iPhone and added iCloud but lost my contacts. How do I get them back?
Info:
iPhone 4, iOS 4.3
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Jun 4, 2012
Updated software to iOS 5.1.1 and lost all contacts, messages, and photos specific to this iPhone. Is there any way to retrieve the lost info?
Info:
iPhone 4, iOS 5.1.1
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May 27, 2012
It's weird as I did back it all up and whatever I try it doesn't work! I spoke to apple and they wanted to charge me!
Info:
iPhone 3GS
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Jun 11, 2010
I let a friends little brother play with my phone on a spongebob app and when i came to check up on him, he deleted a bunch of my apps. I know that i can redownload them for free. The thing is that I don't remember the names of these apps that he deleted. Is there anyway I can see what apps he deleted.
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Sep 2, 2010
When I try to sync my iphone 4 to itunes 10, it syncs everything, gets to the very last step (finishing sync) and then I get an error message that it wasnt able to sync.The only thing i did was add a bunch of album art to itunes. any ideas?
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Mar 11, 2012
I have recently updated my nokia c7 from symbian Anna to symbian belle. The new OS runs fine, but some of the applications I had downloaded while I was using Anna were deleted. I have backed up my data before updating, on the computer, but I do not know how to restore it on the phone. if you know how to get back my applications
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Mar 27, 2012
I just lost all my data when I updated the phone on the desktop and don't know how to retreive all my setting etc. I tried to restore but I don't have a backup file.
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Oct 30, 2012
I'm not sure if I lost my contacts when the os was updated or the memory card was placed. All I an know is all my contacts disappeared and all my apps disappeared.
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May 26, 2012
my I phone 4 wont sync to my i tunes. it says unknown error with a bunch of numbers.
Info:
iPhone 4
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