IPhone :: After Purchasing / Cancel My Service?
Jun 16, 2010
I have a family plan on AT&T with 3 lines.Two are iPhones that I've already preordered/upgraded and will be keeping.The third line is a regular phone that costs something like $10/month. I'd like to "upgrade" this line and gift the phone.Since I won't be canceling the voice line or number, I shouldn't have to pay a termination fee, right? I'll just have to buy a data plan for the iPhone upon purchase and cancel it whenever I want to. Will I have to purchase a more expensive voice plan, and can that be reverted back to the $10 plan without penalty?
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Jan 12, 2012
So, got excited about the MotoACTV this past Saturday and bought online through Motorola. Realized soon after that my local REI had it in stock and I had a xmas gift certificate. Went to REI and purchased it - (Canceled my order for the Garmin 910XT in the process) Went back to the site to try and cancel my order but the 'Cancel items or order' button on my order page wasnt' functional. No biggie, I'll call. After being passed around to the same 3 depts TWICE, I was finally told the ecommerce section was closed for the weekend. Once again, I understand that.I then call on Monday, they tell me the order hasn't yet shipped but I'm not allowed to cancel it at that point. Don't quite understand and getting a bit frustrated at this point but whatever, I'll deal. Customer rep tells me that they'll issue a return slip and email it to me.
OK, I'm good with that.Wednesday comes and still no email with return slip. I call, go through the same 3 depts again and get someone else who tells me that it takes a while to get the return slip but I'll have it within 24 hours.24 hours goes by, I call again and get hung up on 3 times in the process before I can ever get to anyone. Once I get someone on the line, they tell me that it should be to me within the next couple of days... A RETURN SLIP?Once I finally lost my temper a bit, they said it would be 'escalated' and that I should be receiving it within a few hours... we'll see. They also let me know that I could not return it without the receipt.Meanwhile, I've completely soured on the one that I purchased and I'm considering returning it as well and changing my order back to the Garmin. By the way, I called Garmin's support team just to compare... night and day!
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Jun 14, 2010
if I purchase an iPhone 4 in the USA will it work ok in the UK? and will my warranty be valid? I'm going to New York soon and I'm in no rush for the new handset but if the exchange rate is right and its cheaper in an Apple store in the USA in a few months then I was gonna wait and just pick the handset up then.
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May 18, 2012
^Every time I go to do an In-App purchase the following message occurs "Please contact Itunes Support to complete this transaction" How exactly do I "contact" support when no E-Mail is left for contact information.
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Jun 11, 2010
I plan on buying an iPhone in the US on launch day without activating it immediately. Does anybody know if I will be able to activate and use it in Canada with my carrier, or will it be locked to AT&T? I don't want to have to unlock it. Otherwise I will wait for the official Canadian release. I will be in New York on the 24th so I'm just hoping to be able to get it early?
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Jun 19, 2010
I am thinking about the bumper, but if the iphone falls on not a flat surface, then the screen can crack, and get scratched (also the back). I am thinking about a sleek slim and protectful case, and a screen protector of some sort.How about you guys? Also, if you know which case you are purchasing, state the color as well. If I am to purchase the bumper, i will either get the black, or green or orange on my soon to be black 32gb.
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Jun 28, 2010
I have one I ordered through At&T for me and I reserved one at Apple for pickup ( I have both right now). NOW my son wants one and my wife too. Now I was eligible for a upgrade but the rest of the family unit is not but a 399 upgrade. Question remains how many am I limited too if at all and willing to pay the freight. Man just realized I made Steve's day today reading this. Can I get a discount.
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May 7, 2012
I want to purchase apps for iTunes by bank transfer, not by credit card. How do I change my iTunes-account for this ?
Info:
iPhone 4S, iOS 5.1
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Aug 20, 2010
I've been jailbroken for ab 2 wks now with no users at all. I just now purchased BITEsms license. After installing and restarting my phone, all of my apps except pre-installed and jb apps are gone. I've tried rebooting several times, wut in tarnations has happened!Is this what I get for doing the right thing and buying the bite license!
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Jun 6, 2010
My sister is on Sprint right now, and is getting an iPhone.
Can Apple create a new AT&T account and port her number for her?
I'm assuming that when she preorders, she will have to select for in-store pickup, correct?
(Actually, when I preorder for her, as she is a NYC teacher and will not be home til after 5 or 6, and does not have reliable internet access at her school)
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Oct 10, 2011
I have been trying for some days not to purchase theUNO game from the APS world But I keep getting a message saying"THERE WAS A PROBLEM CONNECTING TO THE PAYMENT SYSTEM" I have been getting this constantly can someone please assist me on this matter. Or is there another way to get this game?
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Jun 16, 2010
I've tried purchasing some apps on the Ovi Store (I've tried with two credit cards) and each time it tells me that it can't do it and to try later or a different card.
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Oct 20, 2012
I recently bought a 9360 Model REM71UW which came with no BIS,Friday morning I purchased this BIS and I received a message instructing me to remove and re-insert the battery in order for some files to be loaded.After I've done that first my trackpad would'nt respond and later all the keys now the phone is black in screen even though its on.I've tried almost every advice i saw in this support forum to no avail.
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Mar 18, 2011
I want to find a website that I can purchase and download ringtones to my phone, but I fear using a site that is not good. I am on the sprint network, Is it possible to download ringtones to my phone using my laptop, and the blackberry desktop software? I wish Blackberry had better user guides. The ringtones that came with the phone are really bad.
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Dec 3, 2014
My iphone 6 plus ringtone keeps going back to the default. I purchased a ringtone thru the App Store and I can't figure out why its doing this..?
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Jun 23, 2010
I currently have an iPhone 4 pre-ordered through Apple due to be shipped July 14th. My plan now is to try to pick up one tomorrow at WalMart and either go ahead and use it or sell it on eBay.
I have two questions:
1. Will I be able to purchase an iPhone 4 for the subsidized price of $199 still?
2. If I decide to use the one I purchase tomorrow, what will I need to do to activate it? Do they activate it at the store or do I need to go to an AT&T store to have it activated?
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Jan 6, 2011
I have been trying to purchase apps for my BB8520 and I get both code errors: 13000 and 11000. I already tried switching CCs, have called the bank and is not on their end.
I really don't want to set up a paypal account just to purchase a 2-5 bucks app. Is there anyway to solve this?
When I have downloaded free apps in the past it's worked smoothly. Is there anything that can be done?
When I go to my profile all of my purchasing method info is there.
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Jun 20, 2010
This will by my first iPhone and I am a new customer to AT&T, I have two reservations (with two separate Apple ID's) at my local Apple store for launch day with the intent of signing up for the family plan with AT&T for both my wife and I. My wife is unsure if she wants the new phone and I was thinking of buying her a used iPhone 3GS with no contract instead of the new iPhone 4. Can I purchase one of the iPhone 4's with a contract at $199 and purchase the other for $599 with no contract and sell the no contract phone?
I'm just trying to understand my options, I assume I can also just cancel one of the pre-orders (or not pick up one of them) and they will gladly sell the phone to someone else.
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Mar 28, 2012
I accidentally bought a 10$ app instead of the lite version I wanted, how do I cancel the purchase and get a refund?
Info:
Mac mini, Mac OS X (10.5.8)
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Apr 23, 2012
how do i cancel an app order?
Info:
iPhone 4S, Windows XP
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Apr 25, 2012
I have an app, Plants Vs. Zombies, that is stuck updating. It has not finished over the last week and refuses to cancel. Other apps update fine while this one persists. I've tried updating it on several different wifi/data networks with no luck. Also have tried clicking on the app with the choice of Retry the update or Done, I've tried both and the app is still stuck there with the empty update bar.
Additionally, I have tried turning data off and on and then trying to resume, tried restarting and many different combinations of this.
I don't want to delete and reinstall the app because I will lose my data (months of work). However, if there is an easy way to backup my data and then restore it, I am open to this option.
Info:
iPhone 4S, iOS 5
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May 10, 2012
How do I cancel a subscrption app?
Info:
iPhone 4S
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Jun 27, 2012
How do I cancel an iphone app that has a monthly fee?
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May 31, 2012
Whenever I try to purchase an application I get an error message null 11300. What can I do?
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Apr 2, 2012
I just bought Game of Thrones season 1 on my iphone and all of the files starting downloading automatically. I didn't really think this through but I chose the HD versions and after 2 episodes, all of my downloads fail because there isn't enough space. Is there a way to get rid of "pending downloads" on the iphone itself? I am travelling with no access to my sync computer. Basically, I am out of space on my iphone, and would rather cancel all downloads, and download the SD versions so I can watch more episodes of the show before waiting on large downloads (can only fit 2 at a time right now). I have tried all manner of 'swiping' actions to bring up DELETE but can't get that to go. Doesn't matter if I am on PAUSE, CLICK TO DL or DOWNLOAD ERROR. I have also tried restrating the phone, signing out of the apple store, etc. even if I do wait till I am back at home, I don't see how I will be able to cancel this, because really the issues is space on the phone more than anything.
Info:
iPhone 4, iOS 5, 32GB black
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Apr 20, 2012
I'm trying to cancel the subscription
Info:
iPhone 4 (8GB), iOS 2.x
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Apr 25, 2012
I accidentally hit the download button on phone and relaized it was the wron album, is there a way to stop the album from downloading and cancel it ?
Info:
iPhone 4, iOS 5.0.1
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May 9, 2012
cancelling the support calls?
Info:
iPhone 4S, iOS 5.1
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Jun 8, 2012
how do i cancel backup of my computer?
Info:
iPhone 3GS
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Jul 4, 2012
my child took my iPhone without my permission and he started downloading song with his Apple ID, somehow he associated his ID with my iPhone, now I want to download old purchases and when I tap on "download" it appears a message that tells me "an iPhone can be associated with only one Apple ID every three months, I've been waiting but it still tells me that I have to wait other 65 days...
Is there any way to cancel the association??
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Sep 2, 2014
I Have given my old phone to a friend and they can't register their Apple ID as my old Apple ID is registered. Is there a way they can de-couple it without me giving them the password?
Info:
iPhone 4S
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