IPhone :: Locked Out - ITunes Won't Let Me Restore It?
Jun 7, 2012
I'm locked out of my iPhone 4 but when I try to connect it to iTunes to unlock and restore it, iTunes is requiring me to enter my passcode on my phone, which the phone won't let me do because I'm locked out.
Info:
iPhone 4
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Mar 20, 2010
I recently had a repair done to my iphone. Afterword, I was told that I had to restore the os. I downloaded and installed the latest version (3.1.3) through itunes.
When it attempted to activate the phone I got an error message saying the phone either had no sim or the sim was locked and instructing me to disconnect the phone and unlock the sim.
My sim does have a pin, but the phone itself won't allow me to unlock it. It says 'restore needed' and directs me to itunes.
It seems like a catch 22 - can't activate without unlocking the pin, can't unlock the pin without activating. As it is, I can't use the phone at all.
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May 24, 2012
How can I restore an iPhone when it is locked because of a passcode on a different iTunes account?
Info:iPhone 4S
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May 19, 2012
if I restore factory setting to my iPhone, is it still possible to restore the backup from itune/ icloud to get the purchased apps and other informations?
Info:
iPhone 4, iOS 5.1
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Jul 2, 2010
I have the 3Gs and jailbroke it the first day I got it. Just a few days ago my iphone locked up and I had to restore it. Since I was FORCED to update to the new OS 4, I can't JB it yet.
I was looking around the settings options and I noticed that it has th e "tethering" options on my phone just like when I had it JB. I did a search and I did not find anything about tethering on the new OS, just that it was promised by ATT a few months ago but they never did.So is there something special about m phone or do they normaly have this options available just you can't use it?
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Mar 28, 2012
I accidentally updated my iPhone 3gs to 5.1 when I have cydia now its locked and won't register no sim. I plugged it into itunes & tried to restore it but it wont restore past the 4th step.
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Apr 1, 2012
While downloading itunes my phone locked up!
Info:
iPhone 4S
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Apr 1, 2012
how do i re set the phone ?
Info:
iPhone 4S
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Apr 24, 2012
When I open up my Itunes to sync my phone, it gets locked up on the Gracenote Media Database and it won't let me type or do anything. Just locks up!
Info:
iPhone 3GS, Windows XP
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May 19, 2012
I am using my brother's old iphone 3G, he said to restore and not to update the phone when I connected to my itunes. I updated then restored but now it appears to be wiped and the message on screen says could not activate phone??
Info:
iPhone 3G
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Feb 28, 2010
My phone seems to be locked, with the itunes logo and image of a usb cord with an arrow pointing toward the icon. The only thing it will do is slide open to make an emergency call. There is a little lock symbol at the top. I connected to my mac to upload photos, and it wanted to upgrade softwear, so I clicked ok. Now in my Itunes screen, it says that the sim card is not supported and that i need a compatible sim card. I have been using this phone for a year with no problems. Did Apple find a way to lock any phones that are synced thru Itunes, that are not using AT&T?
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Mar 31, 2012
ITunes could not command to the iphone because it is locked with a password. You must enter your password on the iphone before it can be used with ITunes.
Info:
iPhone 3G, itunes could not command to the iph
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Apr 7, 2012
I have an iPhone 3GS, and it was misplaced for quite some time. And now that I have it back, no one remembers the passcode. I didn't realize that trying a different passcode every time it allowed me to would disable it completely. So now it says "iPhone is disabled connect to iTunes." I have no problem restoring it and it deleting all of my apps, I can get those back. I have an issue with it deleting my contacts and photos. The problem is, I was never able to back it up, beacause my computer wouldn't recognize the phone when I plugged it in. We just got a new computer and now it'll recognize it. Is there any way to save the photos and contacts and still get into the phone?
Info:
iPhone 3GS
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May 2, 2012
I have my iphone to recovery mode and asking my password. It doesnt showing somewhere to put it. I need to back up my photos and sms is there any way?
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Jun 23, 2012
I have tried to do a restore but continue to get the message "iTunes could not connect to the iPhone because it is locked with a passcode. You must enter you passcode..." On the phone, "iPhone disabled. connect to iTunes" ...but connecting to iTunes does not work.
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Jul 2, 2012
My 4S is locked and indicates that I need to connect to iTunes. When i connect to my computer the device will not sync because it wants the password. How do I connect to verify that it is my phone?
Info:
iPhone 4S
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Jul 1, 2014
my iTunes account suddently locked. Whay is that? What can I do to unlock my account?
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May 8, 2012
I want to access photos and other data on locked iphone via itunes?
Info:
iPhone 3GS, iOS 5.1
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May 31, 2012
My iphone has locked up and I don't remember the four digit passcode and itunes is not recogizing the phone.
Info:
iPhone 3GS, Windows 7
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Jun 24, 2012
I brought my wife an IPhone 4S yesterday and checked with the sales guy in 02 that I can run two accounts off the same laptop as I have an IPhone as well, which he said would be fine.
However the new IPhone required an updated version, which I downloaded and then the new IPhone locked up with the ITunes Logo and the USB Cable showing. Have tried restoring but it keeps saying it needs to download the newest version iOS 5.1.1 which takes over an hour to download, but I already have the newest version dowloaded.
Info:iPhone 4S
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Mar 29, 2012
How can i unlock my granddaughter's iphone that one of her friends changed the password on and locked it? the phone is saying connect to itunes.
Info:
iPhone 3G, Windows XP
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Jun 27, 2012
My phone locked up during sync to Itunes. Power button and sleep/wake don't work.
Info:
iPhone 3G
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Apr 16, 2012
i restored my iphone4 to factory settings because it was running slow and some apps werent working. My phone is now stuck in repair mode and is continually rebooting itself. I know the usual solution would be to restore via itunes but itunes will not allow me to do anything as i get the error "itunes cannot find disk"
Info:
iPhone 4
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Apr 19, 2012
My beloved iphone 4s was dropped in water. I have dried it out in rice for 7 days but the screen isn't working. I plugged it into my laptop to see if I can back up as I will be absolutely devastated if I lose my pictures but it says 'itunes cannot back up the phone as it is locked with a passcode'. I have always backed up to this computer so don't understand why it is asking for this now!
Info:
iPhone 4S
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Apr 29, 2012
My ipod touch is locked up. It says to connect to itunes, but when I try to connect it to itunes, it says it cannot connect to my ipod unless i type in the passcode. I can't type in the passcode because it's lock up. What can I do?
Info:
iPod touch
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Mar 13, 2012
iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes. I've been getting this message while I tried to restore my phone. How can I be done with that?
Info:
iPhone 4S, iOS 5.1
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Apr 1, 2012
How do I restore itunes form iPhone 4 after getting a new computer? I have iCloud if that helps.
Info:
iPhone 4, iOS 5.1
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Apr 8, 2012
i cannot restore my i phone from the itunes.....
Info:
iPhone 3GS, iOS 3.1.3
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Apr 26, 2012
I can't restore it to my itunes
Info:
iPhone 3G, iOS 4
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May 11, 2012
itunes wont let me restore my i phone? why could this be?
Info:
iPhone 4, iOS 5.0.1
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May 20, 2012
My iphone dropped out of my pocket onto a carpeted wood deck floor while sitting in a lawn chair (approximately 15-18 inches). When I went to use it next, it wouldn't turn on. I tried a reset (home button and power button) and got a message to plug it into itunes for a restore.I've tried restoring it probably 25 times. I've made sure all software is up to date on my computer. I've restarted my computer about 10 times. When I try to restore it goes through all the motions and looks like it's going to work but ultimately I get an error message(I've had several different errors: 21, 2006 2001) from itunes that says it could not restore it. The only thing that shows up on my iphone screen is a graphic of a USB cord connecting to itunes.
Info:
iPhone 4, iOS 5.1.1
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