IPhone :: Applecare Now Actively Replacing Fault Antenna Units?
Jun 28, 2010
Don't have an iP4 myself, yet. However my friend has just reported, from Apple Store TX, that Apple took in his device yesterday to replace the antenna hardware. A solution in the offing? Make what you want of that.
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Mar 17, 2012
i ONLY found out about applecare+ for iphone through a friend. i tried to buy it online, but it said i need to make a genius appointment. so i made the appointment. when i went in they said i was past 30 days since i bought the phone so i had to call applecare. i called applecare, after 4 hours on the phone i got escalated all the way to a senior admin applecare agreement admin who would not help me purchase the applecare+. i'm at a loss for what to do. nowhere in the terms and services does it say you have to buy within 30 days of purchase. they added it to the website after the fact. anyway, i made the appointment when i was within my 30 days.
Info:
iPhone
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Mar 17, 2012
i ONLY found out about applecare+ for iphone through a friend. i tried to buy it online, but it said i need to make a genius appointment.so i made the appointment.when i went in they said i was past 30 days since i bought the phone so i had to call applecare.i called applecare, after 4 hours on the phone i got escalated all the way to a senior admin applecare agreement admin who would not help me purchase the applecare+.i'm at a loss for what to do. nowhere in the terms and services does it say you have to buy within 30 days of purchase. they added it to the website after the fact. anyway, i made the appointment when i was within my 30 days.Here is proof their terms and conditions do NOT specify a day limit for purchase except within the first 2 years of purchase:
Info:
iPhone
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Apr 16, 2012
I purchased my iPhone 4s at a Verizon store and then purchased AppleCare+ within 30 days at an Apple store. My current AppleCare protection status only reflects the coverage that is included with all Apple devices (90 days/1 year) and does not show that I purchased the extended coverage. I did not receive a registration number or any information about AppleCare+ at the time of purchase - the only thing I have is an electronic receipt. I just purchased AppleCare+ on Friday, so I'm not sure if there is some delay between the actual purchase of the extended coverage & the coverage being applied to my account.
Info:
iPhone 4S, iOS 5.1
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Apr 23, 2012
I bought the iPhone4S and AppleCare protection plan with Sprint when it came out in October. A little under a month ago, my phone was stolen while I was downtown and I purchased another iPhone through Sprint. They told me to contact Apple to see about getting my AppleCare plan transferred to the new product. I've searched around and called but the automated system is not doing too much to help me find my answer. I want to switch the plan to my new phone, since I am no longer in possession of my old phone and I don't really want anyone else to be able to gain anything more at my expense.
Info:
iPhone 4S
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Mar 22, 2012
Is there any way I can suspend my recently purchased applecare in case of theft of the phone? Just until a new phone is purchased and applecare is transferred.
Info:
iPhone 4S
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Mar 27, 2012
my original warranty on the iphone 4 expires next week, should i buy the applecare for iphone plan ?
Info:
iPhone 4, iOS 5.1
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Apr 27, 2012
How can we use the Iphone Finder to find multiple units of Iphone 4s?
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Jun 11, 2010
Like the thread title suggests, I'm wondering if you go into an Apple store next week to preorder, if they'll have demonstrator units available so customers can check them out before plunking down their orders. Specifically for myself, and I know many other MR-ites are interested to know how they look in person, in part to determine what color to select.
Anybody know what they've done in the past, like for the 3G launch, for example?
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May 11, 2012
I'm just about to upgrade from iphone 3gs (ios5.1) to iphone 4s, but my old phone cuts out after 5-10mins on call, an error i've never been able to get rid of since i upgraded from ios3 to ios4 (i'm not a chatterbox, but it is very annoying!). If i restore from back up might this happen again?
Info:
iPhone 3GS, iOS 5.1
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Jun 11, 2012
My 3gs built in camera wont always open up properly after update.
Info:
iPhone 3GS, iOS 5.1.1
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Apr 29, 2012
I can't get this to work with safari. Is the browser at fault? How do I get it to work?
Info:
iPhone 4, iOS 5.1, Ho desk jet 3050 j610
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Feb 13, 2010
I had a hairline crack on my phone and got it replaced and went ahead and did the following.
1. Checked the firmware 3.1.2 (which is good)
2. Redsn0w 0.9.2, During jailbreak, it asked if I have the newer version of week 45 and higher and I clicked yes.
3. After jailbreak, it rebooted and I got the itunes restore screen.
4. I ran blackra1n to continue tethered boot.
5. Ran Cydia and installed some apps. One of which asked for reboot. Went ahead and expected to rerun blackra1n as i expected a tethered phone and to my surprise, the boot went through without the itunes restore icon.
I believe I must have got lucky once again with a new phone. Purpose of this thread is to inform others that there is still the old iboots out there.
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Jul 3, 2012
I need to replace my iPhone 4 screen and they told me that i need to replace the LCD and the screen because they are glued. That's fine with me. They charge me US$200 ($99.000 chilean pesos) and other guys charge me US$100 ($50.000). The one that charged me US$100 told me that it would be just like new, but i ask him if there are any difference with a replacement. He told me that the brightness could not be the same.
- Does Apple service replace a screen?
- Does any of you have changed the screen?
Info:
iPhone 4, iOS 5.1.1
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Mar 24, 2012
My iPhone 4 isn't getting service at all... I tried to restore it, but it didn't work.
Info:
iPhone 4, iOS 5.1
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Jan 23, 2010
Replacing LCD and screws are in too tight. How to remove the screws. it has a blue substance on them to hold them tight.
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Jul 24, 2010
As the title says. Very good service from Apple. Turned out that my iPhone had a fair few problems when they checked it over. Is the data on it safe? Photos etc.
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Apr 11, 2012
i have just replaced my broken lcd on my iphone 3gs and when i switched it back on it just lights up blank.
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Jun 24, 2012
How much does it cost to replace a shattered iphone 4G screen?
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Jun 24, 2010
Yes, I know there are plenty of threads on this already, I just wanna do a quick straw poll to get a sense of whether this is a design or manufacturing/batch fault.I can replicate the left handed signal drop issue on the iPhone 4, and disabling 3g does help alleviate the issue. I'm in the UK on o2, so far no dropped calls, although I don't ever recall having dropped calls at all.Given how this seems to be a pretty hardware serious fault, I may march into the Apple store and DEMAND a free bumper in the interim.
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Jun 26, 2010
I've had the iP4 since the launch day and yes I have seen the bars drop but haven't dropped a darn call yet. I'm on the phone for the better part of each day and I, like Mr. Jobs, see this as a NON ISSUE. It's just like the old story "Dr. my arm hurts when I position it like this" Dr: "Well don't do that" " Honestly, the news, media and Apple haters have taken this story and misconstrued the hell out of it. Whenever any company sells a million of anything, there are going to be some issues with a small % of the devices. That's a given. The problem nowadays, is that the first "I want some media love-whore attention jerk" will begin to whine, tip news outlets and complain on every message bored around. I've TRIED to drop a call by using a Samurai Death Grip and it just wouldn't happen. Yes, the bars fall but it's not hurting reception or the phones performance. Anywho, to those who have been weary about picking up and iP4 because of this nonsense please don't hesitate it's seriously not that bad.
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Aug 5, 2010
Just curious, if there are any major problems people are having with their iPhones at all?
I'm tempted to get one but what's holding me back is the antenna issue right now, but I was also curious if there were any other problems people were having?
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Apr 28, 2012
after replacing lcd myself, backlight is on but no display. Any ideas?
Info:
iPhone 3GS
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Feb 13, 2012
i have a nokia e7 and i wondering if i was able to change the units set on it.Currently it is set on kph and i want it to be in mph as this is the standard unit in the UK.
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Jun 15, 2010
Has HTC confirmed any new windows mobile units for Bell (3G) or Rogers?
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Apr 7, 2012
Well I left my neo v at the service center for nearly two weeks already for the reason that my neo v reboots more often. I'm really ticked off because they did not give me any approximate date on when I can get my unit. So last monday I called to the service center to check if I can pick the phone already as one week has past. They said that they will follow it up which makes me think if they are doing something about my phone. Then I called this afternoon (Philippine time), they said that it is in the main service center then I asked, when will I get my phone. The person from the service center said that he doesnt know because they cannot connect to the site or whatsover of the main service center.
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Dec 15, 2011
I did a walk today and after a while, I was amused to first hear over the headphones that it was the longest distance I had done, then a bit later the longest duration and finally the most calories.At the end, I noticed one minor error. It said I had done my longest distance of 4.02 kilometers but my units were miles and I had in fact done 4.02 miles. This was correct in the normal summary field.
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Jun 30, 2010
So since I have been having the reception antenna issues I thought I would make an appointment and stop in to the Apple store today. I told the guy all my issues and he said we can either replace it or give you a bumper and see if it helps. I thought it would be a good idea if I started fresh with a new phone. He went in back and came out with a box that was NOT the nice small iPhone 4 retail box.
It was plastic looking like one of those small hardware screwdriver boxes with all the little bits. He opened the box and in it was an iPhone 4 surrounded in black foam and the phone was wrapped in a little bag. My first thought was this has to be a refurbished or one someone brought back that was having a different problem. He said "How could it be refurbished? The phone just came out." I didn't believe him cause he has a odd smirk on his face when he said it.....
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Jul 9, 2010
Do you think that Apple made a calculated risk with it's new antenna design? Let's take the 3G/3GS.....the antenna is on the inside of the phone behind essentially an outer plastic shell. So a naked iPhone 3GS the antenna signal goes through 1 layer (the plastic back).
Do you think Apple had enough research and statistics to show that the majority of users put an iPhone in some sort of case, whether that case is plastic or silicone? So now on a 3GS, the antenna has to go through the plastic back, then a plastic/silicone case....now it's going through 2 layers. Do you think they determined that this combo caused a lower/weaker signal?
Now the iPhone 4....antenna on the outside. Do you think Apple took a calculated risk in knowing that most people put it in a case anyway (heck even Steve in one of his emails suggested using a case) and the fact they came out with the bumper....that they knew since most people would put a case on it....that the antenna being on the outside would provide a stronger signal?
Yes, the people who choose to go caseless with their phones are more easily affected by the issue, but since that may be the minority of users, Apple is ok with saying "Hold it differently"? We all know Apple does things based on what they "think" the majority of users will do....ie: no firewire on low end Macbooks.I don't know anything about antenna signals, so I'm just guessing here.....but if an antenna's signal is degraded behind each layer of plastic etc, then by moving the antenna outside, Apple is giving it a better chance at getting a stronger signal, even though there is a side effect of direct contact with skin that can cause the signal to degrade significantly.
Tests I would like to see are the difference in signal strength in a 3GS with the back on and the back off.
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May 29, 2012
how to remove scratches on iphone 4 antenna??
Info:
iPhone 4, iOS 5.0.1
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May 9, 2012
will replacing battery in iphone 3gs delete apps and contacts, music, photos, etc.?
Info:
iPhone 3GS, iOS 5.0.1
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