I bought the iPhone4S and AppleCare protection plan with Sprint when it came out in October. A little under a month ago, my phone was stolen while I was downtown and I purchased another iPhone through Sprint. They told me to contact Apple to see about getting my AppleCare plan transferred to the new product. I've searched around and called but the automated system is not doing too much to help me find my answer. I want to switch the plan to my new phone, since I am no longer in possession of my old phone and I don't really want anyone else to be able to gain anything more at my expense.
i ONLY found out about applecare+ for iphone through a friend. i tried to buy it online, but it said i need to make a genius appointment. so i made the appointment. when i went in they said i was past 30 days since i bought the phone so i had to call applecare. i called applecare, after 4 hours on the phone i got escalated all the way to a senior admin applecare agreement admin who would not help me purchase the applecare+. i'm at a loss for what to do. nowhere in the terms and services does it say you have to buy within 30 days of purchase. they added it to the website after the fact. anyway, i made the appointment when i was within my 30 days.
i ONLY found out about applecare+ for iphone through a friend. i tried to buy it online, but it said i need to make a genius appointment.so i made the appointment.when i went in they said i was past 30 days since i bought the phone so i had to call applecare.i called applecare, after 4 hours on the phone i got escalated all the way to a senior admin applecare agreement admin who would not help me purchase the applecare+.i'm at a loss for what to do. nowhere in the terms and services does it say you have to buy within 30 days of purchase. they added it to the website after the fact. anyway, i made the appointment when i was within my 30 days.Here is proof their terms and conditions do NOT specify a day limit for purchase except within the first 2 years of purchase:
I purchased my iPhone 4s at a Verizon store and then purchased AppleCare+ within 30 days at an Apple store. My current AppleCare protection status only reflects the coverage that is included with all Apple devices (90 days/1 year) and does not show that I purchased the extended coverage. I did not receive a registration number or any information about AppleCare+ at the time of purchase - the only thing I have is an electronic receipt. I just purchased AppleCare+ on Friday, so I'm not sure if there is some delay between the actual purchase of the extended coverage & the coverage being applied to my account.
Is there any way I can suspend my recently purchased applecare in case of theft of the phone? Just until a new phone is purchased and applecare is transferred.
Don't have an iP4 myself, yet. However my friend has just reported, from Apple Store TX, that Apple took in his device yesterday to replace the antenna hardware. A solution in the offing? Make what you want of that.
annot get iphone 4 to link to xm skydock product. I have reset all settings, rebooted iphone, redone default settings, cleaned terminals, and it still cannot connect to skydock, my friends iphone 3 works flawlessly. Im assuming this is an apple operating system problem ios5.1. I have done everything i can do, i am very disappointed that apple wishes to charge to speak to a representative when it is their crappy software that doesnt work. Not impressed!
Firstly, My IPhone has only dropped its connection once and the rest of the time it has worked fine so I have no complaint about the phones performance. There are people having problem though and I hope I do not get them in the future. It seems to me Apple should have not released a flawed product. The bars are displayed incorrectly and many people are having connection issues which is hardware issue with the antenna.
my country iran i choos region usa(ca95014) in my country for inestal internet jaust have modem adsl wiereless&vpn or proxy ($$$....$) i inestal internet just in hom, acses wi-fi adsl for my iphone4s iso5.0.1
My iphone 4 is cracked on both sides. It worked fine but eventaully the screen faded out and i can no longer even turn the phone on. What are the repair costs for this? and is an Apple store recommeded or will an iphone fixer on craigslist be cheaper?
I am trying to sync my iphone and itunes is preset to an email account with no contact. I want to switch to a different email account to sync to but can't find a way to change the email already listed. Any ideas?
Are the phones sold with product codes that are given to certain carriers and resellers? Or are phones with different product codes physically different in some way?And what is with the E72-1, E72-2, E72-3 nomenclature? Is that region specific?
I bought a Nokia N95 8GB very recently in Jan'10. I bought it with so much of confidence that I'm making a worthy purchase. But my happiness didn't last long:Last weekend, the display stopped working for apparently no reason. When I took it to the service center, they told me that the LCD display is cracked and had to be replaced.
They also told me that this is not covered by warranty. Under normal circumstances, I would have agreed to this. But in this case, I had never once dropped the phone down or put it under any heavy weight to cause the display to crack as it appears (the phone is in fact free of any scratch or dent). In fact, I have been continuously using the phone with the pouch that was given with the phone. Moreover, its been just a month since I bought it.
What is most concerning is the kind of responses and info. that I got to hear from the person at the Nokia service centre: 1) He hinted that this is an outdated, discontinued model.
2) The phone sales should have stopped nearly 8 months ago. He was surprised that I bought just last month.
3) He hinted that its a failure model that Nokia might now be offloading in the market for cheaper price (vendors buy this model, strip the brand and sell it at far lower prices).
The way he went about the whole affair was 'Oh, this issue? OK, I know about this. But its a display breakage. I don't care and I will charge as per the book. I'm sorry that you bought this phone.'I was completely taken aback by such attitude and information. I was made to feel that I have been somehow duped to buy this model.
This was also confirmed when the vendor from whom I bought the phone showed surprise that I could have bought this phone last month. Because the model is no longer sold in the store. It's only available in the vendor's website at nearly 50% discount.I'm shocked that a phone that I bought so recently as one month back, would not work. What's more shocking is the kind of replies that I have hear from the Nokia Service Center itself.
I have tried seeking some valid, relevant answers from the Nokia customer care centre as well as from the AskNokia forum. What I have been receiving so far are standard template-based emails and responses. Such responses don't seem to be taking cognizance of what's being told in their own service centers.
My questions are:
1) Was I wrong in selecting this model? Is it a model that has such troubles as hinted by the service centre?
2) Why would the LCD display crack like this without any physical damage done to them? I have seen phones which have been dropped quite often and still work well without such damages.
3) Given the sentiment about this model, what is the guarantee that if I change the display, it will not crack again for unknown reasons?
4) Which is the right redress forum in Nokia which can provide a more sensible, relevant reply?
I'm sorry that my first post in Nokia had to be of such a bad experience - I was a consistent user of Sony Ericcsson mobile phones. Though I didn't have any major complaints with their handsets, I really liked the N95 8GB and made a switch to Nokia.It's needless to say that this experience has left a bitter taste.
Xperia ST18i, ray is getting overheated and there is battery problem and many other complaints.They changed the " Motherboard and Resoftwared " it. but now there is more problems than that.The Memory card is not reading, screen cannot be unlocked, takes minimum 8 hours for full charging, status switch is showing wrong battery charge percentage, the status led is not working properly, range problem, etc.
As the owner of an E72 for the past couple of weeks, I want to record how delighted I am with the quality of the product. I read a lot of the comments on this site before deciding that, despite the negativity from a small number of users, Nokia had a winner on their hands, despite a few possible minor initial technical glitches.
All I can say is from my initial experience, what a fabulous machine in terms of build quality and performance. No problems - everything works as it is supposed too. Call quality is excellent. The email service is lightning fast. Messages reach my phone before they land on my MAC. Did you doubting Thomas's not have faith in Nokia resolving an apparent few minor technical glitches in a superb new product ?
If you want to experience a poor performance try a Blackberry (and enjoy premium email costs in the process), or an IPhone (and pay premium costs for the Applications included in the E72 like Office document/Scanner/PDF/ZIP etc). Recognize a quality product and have faith in Nokia to resolve any outstanding issues.
I've had my E72-2 for a few months and I am quite satisfied with it. I thought that I would check if there was an update for it.I typed in *#0000# and this is what was displayed.Then I typed the Product code as found under the battery 0591928110914c into the Nokia web page where you can find out if there ia an update available.This is what I get.--That is not a valid product code. Please check your product code and type it again. For example, most codes begin '05xxxxx'
I am extremely annoyed and disappointed bu nokia's lack of professionalism, i have Nokia 5800 with product code 0575378 which is unlocked phone, but there is no software updates for me since last two ocassions, i did not receive nokia software updates of V31 or V40 yet.
I am so much frustrated that my friends can use kinetic scrolling etc things but i am denied all the features because nokia didn't released updates for my product code.I am requesting nokia please release firmware updates for nokia 5800 XM with product 0575378 at earliest.
Not been able to find proper product support on the Nokia site, just "usually asked questions, manuals and client discussions". Any suggestions on how to get a Nokia person to answer questions to a client instead of clients having to search for other clients possibly knowing what to do? It would be much easier than to turn in the phone on a guarantee "repair?". Many issues; during first 6 months already several software updates, phone memory constantly full, blue tooth does not work properly with PC, ...
