IPhone :: 3GS IOS 4.0 - Phone Refuses To Backup - Giving Error "iTunes Cannot Back Up The Iphone Because An Error Occurred"
Jul 7, 2010
I've got a 16GB 3GS running iOS 4.0 and all of a sudden today the phone refuses to back up. iTunes is giving me the error "iTunes cannot back up the iphone because an error occurred."
It continues to sync after that and move apps and music around, but it won't back up. I tried again after that and it wouldn't sync calendars, contacts, notes, etc. Whats going on here?By the way this is on a Macbook with the newest updates for Snow Leapord and iTunes.
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Apr 14, 2012
Error Message: iTunes could not back up the iPhone because an error occurred. The thing is - I have no idea what error have I encountered! Usually, I would assume the previous backup file is corrupted and I will proceed to delete the old backups. I did the same this time round, and it's still unable to sync. Now I have no more backup files!I have tried -
1. Deleting old backup files.
2. Restarting iPhone 4S & iMAC.
3. Remove
I am using iOS 5.1 on iPhone 4S, and iTunes 10.6.1 on Mac OSX Lion. My phone is not jail-broken in the first place.
Info:
iMAC 27", Mac OS X (10.6.4), 3.06GHz Intel Core 2 Duo
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Jun 16, 2012
I recently updated my iPhone 4 to 5.1.1 and updated my iTunes to 10.6.3. Today I tried syncing my iPhone and after letting iTunes create a backup, it showed me this dialog: "iTunes cannot backup iPhone [name] because an error occurred." There was no error code included. I tried everything, I deleted my backups (i backed them up first (backupception lol)), I uninstalled and reinstalled iTunes, I rebooted my PC and iPhone.
Info:
iPhone 4, iOS 5.1.1
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Jun 13, 2012
Every since the last IOS update I keep getting this error. I tried several POC and phone resets and restarts. I tried removing the old backups and then reseting some more but I keep getting this error. "ITunes could not back up the iphone "iphone" because an error occurred". I searched online and I can't find any solutions that work. Is this Apples way of trying to force you to use iCloud or is there another way to restore my phone without using the restore function and losing my data?
Info:
iPhone 4S, Windows 7
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Jun 22, 2012
"itunes cou;ld not back up the iphone because the backup was corrupt or not compatible with the iphone.Delete the back up for this iphone, then try again" when i try and delete the backup using edit>preferences>devices there is no backup.
Info:
iPhone 4S
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Jul 4, 2012
I keep trying to restore a backup to my phone. And recieve an error every time.
Info:
iPhone 4, iOS 5.1.1
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May 17, 2012
I can not restore my iphone through iTunes , it gives error ?!
Info:
iPhone 4, iOS 5.1.1
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Aug 26, 2014
my iPhone 4S won't be restored with iTunes, giving error 4013. I think I tried everything: DFU mode, another cable, another computer, reinstalling itunes...nothing works. The Phone suddenly stopped working completely yesterdag showing the apple logo for a few minutes, turning black. showing the logo, turning black et cetera. Just after the WiFi finally ended to be greyed out....Now I only see the 'connect to iTunes' picture.
Info:
iPhone 4S, iOS 7.1.1
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Mar 28, 2012
After upgrade an iPhone 4 to os 5.1, I can't restore the backup : while restore I get the error iTunes could not restore the iphone because an error occurred -1. I tried to reset the iPhone, but it restores alwayds whit os 5 and not 4. Each time I connect the iPhone, il runs un recovery mode, but recovery fails with error -1.
Info:
iPhone 4, iOS 5.1
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Mar 12, 2012
I tried to purcahse extra storage from iCloud. It says an unknown error has occured.
Info:
iPhone 4, iOS 5.0.1
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Jun 2, 2014
I am unable to restore iPhone 4S, just gives me the plug in screen and iTunes gives me either error code 9 or error code 11.
Info:
iPhone 4S, iOS 7.0.6
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Apr 5, 2012
I have iPhone 4G when I connect to iTunes its showing error and error is "iTunes could not connect to this iPhone beacause an unknown error occurred (0xE8000001)".
Info:
iPhone 4, Windows 7
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Jun 23, 2010
The new one and now my 3g wont sync with itunes? "itunes could not connect to iphone because an error occurred while reading the device"
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Mar 14, 2012
An error occurred when updating my phone error 1
Info:
MacBook Pro (13-inch Early 2011), iOS 5.0.1
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May 22, 2012
the iPhone could not be restored . An unknown error occurred (1015) .
Info:
iPhone 3G, iOS 4.3.3, 16GB
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May 9, 2012
my iphone is displaying "cannot back up because an error occurred.
Info:iPhone 4S, iOS 5.1
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May 5, 2012
I continue to get an error message without a specific error code when trying to sync and update my iPhone 4S (5.1) to iTunes (10.6.1). This started after an Apple Techincian had me restore the iPhone because I was having WiFi issues, which continued even after the fact. This is a replacement iPhone 4S. My original 4S had battery issues and had to be replaced. Unbeknownst to me, Apple replaces with refurbished iPhones, a practice I do not agree with. I experienced the WiFi dropping from the get-go with the replacement/refurbished iPhone 4S, but hung in there hoping it was just a fluke. It appears this iPhone 4S will need to be replaced.
Back to the issue at hand. I have removed all backups from iTunes. Of course now I have no backups stored on iTunes or iCloud.I have run Disk Utilities to repair permissions. I have reset the iPhone. I tried to restore it, but it will not restore since it cannot backup current data. I have made sure all OS software is updated. I have made sure permissions are unlocked in Backup folder on my HD.
Info:
iPhone 4S, Mac OS X (10.7.3)
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May 31, 2012
My iphone 4s will not backup as it says error in itunes?
Info:
iPhone 4S, iOS 5.1.1
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Jun 23, 2012
repair my iphone with error iphone could not be restored an unknown error occurred 23
Info:
iPhone 3G, iOS 3.0
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Jun 25, 2012
when i connect my iphone to my pc i get "itunes could not connect to this iphone. An unknown error occurred (0xE8000012) i have the correct itunes i also tried to reset my phone, i did this before i went to bed and it was still trying to reset when i woke the next day should it take this long?
Info:
iPhone 3GS
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Apr 24, 2012
When trying to restore my Iphone 3gs i am getting this error message " an unknow error occurred (-1)
Info:
iPhone 3GS, Windows 7, It do not allow me to restore it
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Apr 17, 2012
My phone keeps on giving me App Error 523 how do I fix this.I have taken the battery out etc and when ever it starts up it still gives me the above error
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Oct 16, 2012
hi can some i just tried to update my bb curve and then went to reboot it and when almost done i get an message saying app error 200 and then it just does it all again how do i get past this.
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Aug 15, 2011
When I start the update service(seus) i get the following error:"An error has occurred. See the log file c:program files(x86)Sony ericssonupdate serviceworkspace.metadata.log." <ok> I have uninstalled seus as pc companion, rebooted, downloaded the newest seus and installed it and rebooted but i still get the error.The .log file:
**************************************************************
!SESSION 2011-08-15 22:41:51.940 -----------------------------------------------eclipse.buildId=unknownjava.version=1.6.0_24java.vendor=Sun Microsystems Inc.BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=nl_NLCommand-line arguments: -os win32 -ws win32 -arch x86
[code]....
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Jun 26, 2012
While upgrading my iPhone 3GS to iOS 4.2 something went wrong and came up with the message "The iPhone could not be restored. An unknown error occurred [1015]" Now it will not start at all. It just stays on screen with USB and the iTune picture. What can I do to get it going again. I only tried to upgrade because I was prompted to up-grade and now I am helpless. I did a backup before starting the upgrade. The error message did not tell what to do next.
Info:
iPhone 3GS, iOS 4
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May 20, 2011
Im unable to transfer files from my computer to my blackberry 8110. The device returns a general error [E:3] or [E:1003].how I can rectify this problem and continue transferring files to my phone?
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Jun 4, 2012
I have been logging into the MotoACTV site for for abput two months now. The very first time that I tried to login several months ago I received the Error Message: "An Internal Error has Occurred. Please Log Out and Log In again." I have rteceived the same message intermittenlty since then and also today. This seems to me a problem with the servers not adequate to the demand and should be relatively easy to remedy. i use a variety to fitness sites -- Strava, Edomondo, Garmin Connect, Training Peaks -- and have never received a simmiliar message. I think Motorola should get a handle on this problem.
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Apr 7, 2012
I have Windows 7 installed and have seriously tried everything to fix this, deleting old back ups, cheacking my firewall, unintalling and reinstalling itunes, deleting pictures that may be corrupt. I just plugged my phone into a USB connected to my sisters MacBook and it backed up perfectly! Is this something wrong with my computer?
Info:
iPhone 4, iOS 5.1
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Jun 12, 2012
My iPhone 3GS 16gb, is stuck in restore mode, downloaded and tried to do a restore multiple times. Keep getting an error The iPhone "iPhone" could not be restored. Unknown error occured (-1). Cannot get it out of restore mode, keeps rebooting!I have tried to hold the "home" and "power" button to reboot I have tried powering it off I have tried, to unplug the cable, hold the "home" button and then plug it in.Can't check the SN or warranty, cause it is stuck in restore mode.Is the hard drive gone? Should there be something replaced.
Info:iPhone 3GS, iOS 5.1.1, OEM origional replacement.
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May 5, 2012
Im trying to restore my son's phone and it is giving me an(-1) error
Info:
iPhone 4
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May 6, 2012
I'm not able to restore my iphone it keeps giving me the error message 21.
Info:
iPhone 4, iOS 5.1
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