IPhone :: Error Message: ITunes Could Not Back Up The IPhone Because An Error Occurred
Apr 14, 2012
Error Message: iTunes could not back up the iPhone because an error occurred. The thing is - I have no idea what error have I encountered! Usually, I would assume the previous backup file is corrupted and I will proceed to delete the old backups. I did the same this time round, and it's still unable to sync. Now I have no more backup files!I have tried -
1. Deleting old backup files.
2. Restarting iPhone 4S & iMAC.
3. Remove
I am using iOS 5.1 on iPhone 4S, and iTunes 10.6.1 on Mac OSX Lion. My phone is not jail-broken in the first place.
Info:
iMAC 27", Mac OS X (10.6.4), 3.06GHz Intel Core 2 Duo
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Jun 13, 2012
Every since the last IOS update I keep getting this error. I tried several POC and phone resets and restarts. I tried removing the old backups and then reseting some more but I keep getting this error. "ITunes could not back up the iphone "iphone" because an error occurred". I searched online and I can't find any solutions that work. Is this Apples way of trying to force you to use iCloud or is there another way to restore my phone without using the restore function and losing my data?
Info:
iPhone 4S, Windows 7
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Jul 7, 2010
I've got a 16GB 3GS running iOS 4.0 and all of a sudden today the phone refuses to back up. iTunes is giving me the error "iTunes cannot back up the iphone because an error occurred."
It continues to sync after that and move apps and music around, but it won't back up. I tried again after that and it wouldn't sync calendars, contacts, notes, etc. Whats going on here?By the way this is on a Macbook with the newest updates for Snow Leapord and iTunes.
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Apr 24, 2012
When trying to restore my Iphone 3gs i am getting this error message " an unknow error occurred (-1)
Info:
iPhone 3GS, Windows 7, It do not allow me to restore it
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Mar 28, 2012
After upgrade an iPhone 4 to os 5.1, I can't restore the backup : while restore I get the error iTunes could not restore the iphone because an error occurred -1. I tried to reset the iPhone, but it restores alwayds whit os 5 and not 4. Each time I connect the iPhone, il runs un recovery mode, but recovery fails with error -1.
Info:
iPhone 4, iOS 5.1
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Jun 16, 2012
I recently updated my iPhone 4 to 5.1.1 and updated my iTunes to 10.6.3. Today I tried syncing my iPhone and after letting iTunes create a backup, it showed me this dialog: "iTunes cannot backup iPhone [name] because an error occurred." There was no error code included. I tried everything, I deleted my backups (i backed them up first (backupception lol)), I uninstalled and reinstalled iTunes, I rebooted my PC and iPhone.
Info:
iPhone 4, iOS 5.1.1
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Mar 12, 2012
I tried to purcahse extra storage from iCloud. It says an unknown error has occured.
Info:
iPhone 4, iOS 5.0.1
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Apr 5, 2012
I have iPhone 4G when I connect to iTunes its showing error and error is "iTunes could not connect to this iPhone beacause an unknown error occurred (0xE8000001)".
Info:
iPhone 4, Windows 7
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Jun 23, 2010
The new one and now my 3g wont sync with itunes? "itunes could not connect to iphone because an error occurred while reading the device"
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Feb 7, 2011
im trying to register to pingchat on my bb, but i always get a error message saying "Network error occurred. HTTP: 504"
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Mar 14, 2012
An error occurred when updating my phone error 1
Info:
MacBook Pro (13-inch Early 2011), iOS 5.0.1
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May 22, 2012
the iPhone could not be restored . An unknown error occurred (1015) .
Info:
iPhone 3G, iOS 4.3.3, 16GB
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May 9, 2012
my iphone is displaying "cannot back up because an error occurred.
Info:iPhone 4S, iOS 5.1
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May 17, 2012
I get " unknown error occurred" message when I try to restore my Iphone
Info:
iPhone 3GS
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Jun 23, 2012
repair my iphone with error iphone could not be restored an unknown error occurred 23
Info:
iPhone 3G, iOS 3.0
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Mar 18, 2012
I have an iPhone 4S, and when i try to download/update my apps using the phone, i get an "An unknown error has occurred" message. What's going on and what do i do to fix it? I don't want to delete everything and start from factory default again?
Info:
iPhone 4S, iOS 5.1
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Jun 25, 2012
when i connect my iphone to my pc i get "itunes could not connect to this iphone. An unknown error occurred (0xE8000012) i have the correct itunes i also tried to reset my phone, i did this before i went to bed and it was still trying to reset when i woke the next day should it take this long?
Info:
iPhone 3GS
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Jul 18, 2010
when i am on Internet i can no longer view media files?? not sure why , it was working before? not sure if i changed a setting or what? it says" an error has occurred attempting to play media.
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Aug 15, 2011
When I start the update service(seus) i get the following error:"An error has occurred. See the log file c:program files(x86)Sony ericssonupdate serviceworkspace.metadata.log." <ok> I have uninstalled seus as pc companion, rebooted, downloaded the newest seus and installed it and rebooted but i still get the error.The .log file:
**************************************************************
!SESSION 2011-08-15 22:41:51.940 -----------------------------------------------eclipse.buildId=unknownjava.version=1.6.0_24java.vendor=Sun Microsystems Inc.BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=nl_NLCommand-line arguments: -os win32 -ws win32 -arch x86
[code]....
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Jun 26, 2012
While upgrading my iPhone 3GS to iOS 4.2 something went wrong and came up with the message "The iPhone could not be restored. An unknown error occurred [1015]" Now it will not start at all. It just stays on screen with USB and the iTune picture. What can I do to get it going again. I only tried to upgrade because I was prompted to up-grade and now I am helpless. I did a backup before starting the upgrade. The error message did not tell what to do next.
Info:
iPhone 3GS, iOS 4
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Jul 7, 2010
Tried to reset my iphone and stupid me got caught in the deadly loop. Now I am trying to restore back to 3.1.3 and getting the not eligible error. Tried to redirect itunes to cydia per zollotech tutorial but not working.
any ideas to bypass this itunes error?
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May 4, 2012
I'm getting the "iphone could be synced because the sync session failed to start" I have read the previous posts on this subject, which have been focussed on beta versions. This is a new problem I'm having.I've updated to the latest iTunes offered to my MBP running 10.6.8. My itunes is 10.6.1 (7) and my iphone is 5.1 ith no updates avail. I thought it may be due to not having enough free space on the iphone so I'm deleting many photos and voicemails, memos, etc, but deleting them is not working. I wanted to sync/back them up and then delete.
Info:
iPhone 4, iOS 5.1
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May 28, 2012
every-time i try and download something from itunes an error message pops up telling me : can not connect to itunes store. i've tried doing it over wifi and same outcome.so i thought maybe someone hacked my account.so i went to itunes to change my password and itunes wont send me the password reset instructions to my email.
Info:
iPhone 4S, iOS 5.1.1
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Jun 26, 2012
I tried to update my iPhone 4 software to 5.1.1. But iTunes gave me error message saying that the firmware is not compatible.
Info:iPhone 4, iOS 5.1
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May 20, 2011
Im unable to transfer files from my computer to my blackberry 8110. The device returns a general error [E:3] or [E:1003].how I can rectify this problem and continue transferring files to my phone?
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Jun 4, 2012
I have been logging into the MotoACTV site for for abput two months now. The very first time that I tried to login several months ago I received the Error Message: "An Internal Error has Occurred. Please Log Out and Log In again." I have rteceived the same message intermittenlty since then and also today. This seems to me a problem with the servers not adequate to the demand and should be relatively easy to remedy. i use a variety to fitness sites -- Strava, Edomondo, Garmin Connect, Training Peaks -- and have never received a simmiliar message. I think Motorola should get a handle on this problem.
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Jul 2, 2012
I am trying to restore my i phone 3gs but an error message occurs at the end and it cannot finish off the process of retoring to factory settings through I tunes, my phone will not let me call out or receive calls in it says it needs to be restored or updated through I tunes which is becoming very annoying now..
Info:
iPhone 3GS (8GB)
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Jun 2, 2014
Difficulty restoring my iPhone over iTunes.. Error message 9...
Info:
iPod 5th Generation (Late 2006), iOS 7.1.1
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Jun 22, 2012
"itunes cou;ld not back up the iphone because the backup was corrupt or not compatible with the iphone.Delete the back up for this iphone, then try again" when i try and delete the backup using edit>preferences>devices there is no backup.
Info:
iPhone 4S
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Jun 18, 2012
Now my iphone show itunes logo with cable, and it's stuck like this, so I can do only restore. It's start to do restore but close to the end it's crash and itunes show error 1 message.
Info:
iPhone 4, iOS 5.1.1
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Jun 12, 2012
My iPhone 3GS 16gb, is stuck in restore mode, downloaded and tried to do a restore multiple times. Keep getting an error The iPhone "iPhone" could not be restored. Unknown error occured (-1). Cannot get it out of restore mode, keeps rebooting!I have tried to hold the "home" and "power" button to reboot I have tried powering it off I have tried, to unplug the cable, hold the "home" button and then plug it in.Can't check the SN or warranty, cause it is stuck in restore mode.Is the hard drive gone? Should there be something replaced.
Info:iPhone 3GS, iOS 5.1.1, OEM origional replacement.
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