HTC One M7 :: Sync Manager Does Not Recognize Device
Oct 31, 2013
Since I updated my HTC One to android 4.3 version and when I plug it to my computer my status bar is getting full and it's pissing me off
1-MTP mode is enabled
2-HTC Sync Manager
3-USB connected
4-USB debugging connected
what the hell, it's too much!! is there a way to remove at least one of them from the list? I know that it's possible to remove "USB debugging connected" but if I disable it the HTC Sync manager does not recognize my device until I enable it.
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Aug 10, 2014
So a couple of days ago i rooted my phone. i had made sure that i backed up everything through HTC sync manager. well after the rooting process was complete, htc sync is no longer recognizing my phone. I tried re-installing it on the phone again, deleted all the drivers on the computer and re-installed them. nothing works. i need to restore my phone back on here. Is there another program that i need to use. I'm using a MacBook Pro.
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Aug 2, 2011
I see there are some other threads about this point, and recomended links for reading articles on the knowledge databases (some links are not working). In my case, may be, the problem is my Windows Vista is not using the Blackberry USB driver; instead, it uses a standard usb driver. I tried to update it in the Device Manager, by selecting the ones that is found in program FilesCommon FilesResearch In MotionUSB Drivers, but the process always finishes telling me the driver is up to date. The result is, Windows recognices the unit, even if I connect it as a USB unit, and if I connect it for Multimedia sincronization; but BB Desktop Manager does not see it.
I also tried downloading and installing BB USB and Modem drivers from the BB downloads, but that didnīt change anithing.I think this is the source of my problem, because most documents in the knowledge database says I have to see the BB USB driver on de Device Manager.How can I force Windows to use BB USB driver?
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Oct 13, 2011
My computer shows the connection to my BB when connected by USB but the BB desktop software and BB desktop manager do not recognize the connection and therefor can no longer synchronize
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May 4, 2010
Just got this BB from Verizon, everything works fine but when I plug it into my PC the Desktop Manager software is a mess. I'm running Win XP. I've double checked all the USB connections, uninstalled and reinstalled the the BB software and taken the BB battery out and put it back, so it's none of those things. I brought the BB back to Verizon they said "it's working fine, must be a driver or something, duh".
When I plug in the BB and bring up Desktop Manager sometimes the BB is recognized sometimes not. When I try to use the Roxio Media Manager it comes halfway up but the hourglass cursor never goes away and it just sits there thinking for hours. Sometimes I get a pop up saying " First Time Configuration...., it won't let hit any of the choices, I just have the hourglass thinking. I always have to hit Ctl, Alt, Del and call up my task manager to quite the program because the hourglass never turns back into the cursor. I just want to manage my media. This is very frustrating.
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Apr 14, 2012
iphone is coming up as unknown device in device manager
Info:
iPhone 4, iOS 5.1
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Apr 11, 2012
My Apple Mobile Device Usb Driver Does'nt Show up in my Device Manager. But when i go Control panel>> Admin Tools>> Services its there but when i go Start>>Run type in devmgmt.msc an the device manager comes up an under the heading Universal Control Bus Contoller the Apple mobile device usb driver is suppoed to appear but it doesnt all my other usb attached devices do
Info:
iPhone 3GS, Windows XP
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Jul 21, 2010
I have backed up and restored many times, however on this occasion the desktop manager doesn't recognize the file.ABC says it isn't a blackberry file.
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Mar 16, 2012
Whenever I try to synch my Torch 9800 with my laptop a window pops up that says I need to instal a device manager. Background: After installing 7.0 the software always froze when I tried to synch. So I UN-installed it and installed version 6.0.1 again. WHO CAN HELP ME how to download and install that device manager.
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Aug 23, 2010
I have a 9105 and recently downloaded Desktop Manager 6 onto my PC running XL. When running the older DM I was able to use the programme a few times then it stopped recognizing that my phone was connected. I have not managed to connect since upgrading. I have spent many hours in this and other forums trying every reasonable idea. I have removed the version 6 and loaded 5 again, removed 5 and clean installed 6. Checked all the different USB options and drivers. Changed USB cabels and connections. Removed the battery countless times but nothing will get it to connect. Windows and the device manager see the phone and I am able to remove/add files. I also upgraded my Documenyts To Go so that I can sync the docs on my desktop but this also fails to see my phone. Having read most KB's in this regard I am now not sure where to look.
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Jul 4, 2010
does anyone know if it is ok to back up 2 different blackberries (9700 and 8520) on the same Device Manager?
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Jun 9, 2012
I downloaded bb device manager on my computer with phone plugged into computer....it ran an update...my phone would not connect to device manager and now it won't turn on....phone had full charge...i removed battery several times
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Jul 11, 2011
I have installed the software today.Connecting BB to pc via usb cable, I get a choice on the BB:BB device is plugged in, select
USB Drive
sync media
charge only
I have tried all options, the device manager does not 'see' my BB.I have tried troubleshooting advice - turned on 'enable mass storage', still does not work, also tried different USB ports (my computer does recognise the BB in my drives) and temporarily switched of anti-vrus and firewall, to no avail.
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Nov 9, 2011
I have a Windows Xp service pack 3 and I already install Desktop Manager6.1, the problem is that the computer does not recognize any blackberry device, I tried with three diferents blackberry and no one works. Windows try to install it and later solicites a driver for the device, I alredy see in other computer what drivers the blackberry needs to works and copy them to my Windos Xp but still does not work, is there a driver or something for that windows recognize the blackberry?
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Feb 26, 2012
I have my backup files. But my computer does not recognize my device due hardware problems. Is there any way to upload my backup files without using desktop manager? I should have use blackberry protect in hindsight.
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Apr 7, 2010
I have been successfully connecting my 8330 to a desktop PC running XP for quite a while. The device sw is v4.5.0.175. I recently got a new Lenovo T410 laptop, running Windows 7. I have downloaded the DM software (v5.0.1) and verified that my device SW is up-to-date, but the laptop is still not recognizing that the device is connected (via USB). I've tried it in all the USB ports on the laptop, and also followed all the steps detailed in KB13146, with no luck. I can't find anything in any of the forums that reference Windows 7.
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Mar 27, 2012
iTunes does not recognize my iPhone4s and I can not sync my phone. I've restarted both the computer, phone, and downloaded the latest iTunes.
Info:
iPhone 4S, Windows XP
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May 6, 2012
iTunes will not recognize the device.
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May 27, 2012
Alright, a few years ago I got my iTunes account and only had my iPod touvh connected to it. I recently got an iPhone and I am trying to add it to get it to sync it with with iTunes also. The problem is, whenever i plug my iPhone into my computer, nothing happens. My iTuned doesnt seem like it's recognizing it. Why wont it connect to it?
Info:
iPhone 4, iTunes
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Jun 20, 2012
How do I get iTunes to recognize my iPhone as a device? Everything is up to date.
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Jun 1, 2014
My computer won't recognize the apple cable and my iphone 4s doesn't come up on itunes.
My husbands iphones is recognised by the cable and comes up on itunes.
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Sep 4, 2012
in my PC i found some error and i want to uninstall BlackBerry Device Manager 6.0, but i can because uninstallation need "BlackBerryDevice Manager_ENG.msi" (version 6).
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May 17, 2010
It seems like to load any app into my BB storm 2 device you need an active internet connection in your device. I don't have internet surfing facility in my mobile. The plan I am in with my carrier allows unlimited mails and chat. Is there any way I could load apps through my PC into my device. Most apps that I tried won't allow this, they need the app link to be clicked from the device rather than from a PC?
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Apr 17, 2015
I am trying to locate my LG G3 using ADM. I have already enabled High Accuracy settings but the ADM app on my tablet still says "Unavailable". I have Samsung N2 and N3 that can be located but not the G3. I tried to use the Mcafee Mobile Security which is the built-in AV and it was able to find my phone. I also checked that both Mcafee and ADM are device admins.
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Sep 3, 2011
My PC sees my Blackberry plugged in, but the Device Manager tells me to Connect, and I can't sync my contacts, etc.
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Dec 26, 2011
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Dec 19, 2015
I recently purchased a Nexus 6P, which I think is an absolutely brilliant device. Despite this I would like to mess around with it behind the scenes (root, different ROMs etc). Firstly I'd like to edit build.prop.As such as I have installed the Android SDK, installed the relevant things needed such as the USB drivers and platform tools. I've enabled USB debugging in the Developer Settings and ADB works fine when the phone is in normal mode. Booting in to fastboot mode also works.
Unfortunately, when I enter Recovery mode the phone disappears from ADB devices and from Device Manager on Windows. Strangely selecting the sideload option means the device shows up in both places, but I can't use the commands I want.
I've tried various official drivers, unofficial drivers and even edited the official drivers to add my hardware ID with no luck. I'm somewhat new to modern Android so I may be missing something obvious.
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Aug 22, 2010
I've installed ovi on my machine and when it asks me to connect the 5800 nothing happens.it says something like 'nokia ovi could not connect,,,,'
is there anything i can try?
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Apr 7, 2010
I have been successfully connecting my 8330 to a desktop PC running XP for quite a while. The device sw is v4.5.0.175. I recently got a new Lenovo T410 laptop, running Windows 7. I have downloaded the DM software (v5.0.1) and verified that my device SW is up-to-date, but the laptop is still not recognizing that the device is connected (via USB). I've tried it in all the USB ports on the laptop, and also followed all the steps detailed in KB13146, with no luck. I can't find anything in any of the forums that reference Windows 7. Can anyone provide help to resolve this problem?
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Mar 2, 2012
I got a torch and it has a reset message of #102.Called tech support they were not helpful. It says to reload software but in its present state it wont recognize the device from phone to pc.Dont know what to do next.
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Sep 21, 2013
I was looking to play a movie from my HTC One through my 360 and onto the big screen. This was quite a simple process when I had my old Samsung Galaxy S2 but it seems to be a little more tricky with the HTC One. I have tried a number of external applications (smartglass etc) and USB Debugging doesn't do the trick. How do I play a movie from my phone onto the Xbox? It simply doesn't recognize the phone as a portable device.
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