Eseries / Communicators :: Unable To Provide Clarity & Support On E71?
Oct 19, 2011
I've been using a Nokia E71. One fine day the phone switched off & it didn't start. As good Nokia customer I only trusted Nokia care outlets ( Nokia Care - Satya Telecare, 229 Chittaranjan Avenue, Near Girish Park Metro Station, Kolkata - 700006). After rectifying the problem, they told me that the phone had another problem of battery warming. After two days they again informed me that the handset have a network detecting problem. Its been 12 days now they have not been able to rectify the problem, also they are unable to tell me as to when the problem can get rectified. Even more, they dont communicate. When I visit the Nokia care outlet, I am made to wait for more than an hour each time.
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Apr 3, 2011
Have Nokia E 71-1RM 346 and want to know whether it supports 3g or not?
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Sep 13, 2012
Does E5-00 support video out to TV through the AV cable??
I have never tried, but want to buy a cable for connecting to TV. If yes, whats the model number of the cable which will be compatible? where can i find one in mumbai.
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Mar 7, 2011
I have been all over the web, FB'ing it to Nokia and to StraightTalk, and I am STILL unclear. I just got my E71 about a month ago and already it's saying I have used over 2 of the 4gigs that came with the phone. Don't see how, but okay. I went and got a 16GB card. A Mobile microSDHC by SanDisk. First of all, I've been getting conflicting reports that this phone will not even accept a 16GB card. Second, are there any important Apps preloaded by Nokia on this pre-installed card that I need to worry about possibly losing. I bought a bluetooth connector for my laptop, a dual-ended usb for data transfer from phone to PC and I also have 30GB of SugarSync. No adapter came with the 16GB card I just bought, but I have an unopened 4GB card by same manufacturer that does have an adapter. If this is your prescribed method, can the 16GB card go in the 4GB adapter? I really don't want to lose anything on my phone, especially none of OVI Maps, which I heard part of might be on this 4GB card. But I don't want to lose the apps I paid for either. I can't switch much to the phone memory, I have only 55MB.
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Aug 29, 2012
E52 only supports english fonts, I am looking for Asian fonts like
1. Gujarati
2. Hindi
As it's difficult to view sms in native language. Only read in native language, don't need to write. If we receive SMS in other language, there is problem. Font must be in phone otherwise display square / blank boxes.
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Jun 25, 2011
So here's a fun problem. Minimize any application - such as Ovi store and it goes away. Is this is a problem with the Ovi Store app or a problem with Symbian Anna?
Yes, I've already updated the ovi store program. I've noted a similar problem with Ovi Maps.
Present: E6, Lumia 800Past: N8, N900, 5800 XM, 6500 Slider, 6303c
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Sep 8, 2011
When I connect through the USB to Ovi Suite software the phone is recognizes but the connection is not fully established. The Support Software fails to install and the C Memory appears full whereas when I view device information about 320 MB is still free out of 471 total device memory.
Also downloading software completes successfully but through the application manager installing the software returns an error that the file is corrupt.
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Feb 25, 2011
Apparently Nokia E7 doesn't support subtitles or .MKV files like N8 does.
Is there going to be an update for videos like there were for N8, or are we going to be left without .sub & .mkv compatibility? If there's going to be update, may I ask when?
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Sep 20, 2010
how to allow me to enter SMS texts WITHOUT the help of Nokia on what I MIGHT or MIGHT NOT be typing.
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Apr 5, 2012
nokia e66 do nt support or file corrupted sisx file
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Jul 25, 2012
I installed SIP VoIP 3x Setting on my phone, but I can not use Internet Call over 3G/UMTS directly like use Wifi network.I'm afraid of E72 modem do not support Data packet fully.
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Mar 1, 2012
I have Nokia E5 handset. I am planning to upgrade it's memory card now. As per Nokia my handset supports upto 32 GBs of card (MicroSD). Now i want to ask you people that can i really use 32GB crad in it or shall i buy 16 GBs card instead? I am asking this because some of the dealers at my place said not to use maximum-supported card in nokia as it can hang or freeze the mobile. So, is it true???Also, since i can't get this card at my place i am planning to buy it from Ebay.in. I never used that site or any other site for shopping. So, is it safe and trustworthy or shall i get the card from any shop??
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Apr 18, 2011
There's a conceptual problem in playing video streams in the E7 (or Symbian in general). There is no video player I could choose the source from except local file system. All web streams are handled by the webkit browser.The praised codec support is actually mediocre - there is no support for WMV3 for exampl
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Nov 13, 2011
does anyone know of a good IRC app with SASl support that runs on Nokia? Preferably the E71.
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Oct 25, 2011
Does the Nokia E71 supports multiple mail for exchange accounts?
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Jul 24, 2011
I took my Nokia E5-00 to unlock it.The display showed the normal screen you see, when the phone is locked.However there was a big black square right in the middle of the screen AND the phone wasn't reacting to inputs.It did not look like a failure of the display itself.Therefore I believed it might be a problem with the OS.Trying to solve it I removed the battery and installed it again a few minutes later.Since then I was not able to switch the phone on any more. It is just doing nothing. Pressing the on/off - button, loading the battery, connecting it to a pc, checking the SIM and SD-card do not make the phone show ANY live sign.Even my PC (Windows 7, connected via USB 2.0 ) does not react to the E5-00 any more.
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Nov 13, 2012
I got my E7 second hand so there is no warrenty as it ran out alreadyI can't seem to update it using ovi suiteThe version now is 022.014It always get the latest update notice when i know it is still annaAny ideas?I really don't have the spare cash to do the updates at nokia care
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Jun 29, 2010
I can't send MMS from my E71 in Russia (the mobile provider is Megafon) to Switzerland. I've already checked MMS settings and they are ok, because I can send mms within Russia. But it doesn't work when I try to send mms to swiss mobile number.
What can be the possible problem if it's not the mms settings and there is an agreement between mobile providers in these countries to send mms messages?
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Dec 31, 2011
I just got me a new E5 about a week ago. Despite reading a lot on this forum, I still have two major issues setting up this device; so I need some help. Problem number one is that I cannot set up my email. I have "aol" email that falls under "other" in the email set up section. Some of the screens listed in Pool of Knowledge subsection (like choosing POP3 or IMAP) does not even come up in my e5 during email setup screens. What to do to set up aol email account.
Problem number 2 is that I cannot transfer my contacts and other data from old device (Nokia X2-01) to the new e5. I paired them easily using Bluetooth but when it get to the point of transferring the data, I hear a "click" sound in the e5 and "Bluetooth disconnected." error message comes on. I have tried upteenth times but I get the same result. When I tried to transfer contacts one by one, using Bluetooth business card option it works; but I have over 800 contacts and I would like to use the switch route. What to do to solve this problem?. I hope I do not have a faulty device.
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Nov 26, 2012
i'm not able to install or uninstall sis application on my E71: i don't know the last correct installation/uninstallation but now every operation on a sis app is impossible because file is corrupted but the file is ok.
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May 10, 2012
I have Nokia E7, and recently I noticed that whenever I connect this phone to PC either it doesn't detect by the PC, or it detects and within a minute it again disconnected(that message comes in notification area).Nokia suite givs message E7 connected and whenever I want to something file transfer or sync within a minute or so it automatically get disconnected.I can see that in USB cable mode connection the light blinks and charging is ongoing, but nowhere in my PC I can see the "E7". This is started just two weeks back, I uninstall everythign, again reinstall nokia suite, pc connectivity software again everything. but no result.I just want to access my phone in Nokia suite mode and want to access my files. If I put my phone into "Mass storage or media transfer mode" I have seen charging has stopped and my phone not detected by the PC.
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Jun 21, 2012
This is driving me to distraction on my Nokia E72 which I have been very pleased with everything on it, but the GPS receiver is pretty dire in my unit.I have access points correctly configured and tried just about every combination of positioning methods to no avail.Most of the time I end up having to set off in the car and sometimes the GPS gets a lock (having been set on waiting for GPS) and sometimes, it just never catches up and I switch it off. Worse, yesterday I started getting directions having supposedly got a lock, for all the wrong roads and directions as the phone thought it was somewhere else!This has been on good clear days and days where it has been overcast.Nokia Maps is set to online mode.How do other people find the GPS in the E72? My phone is on v81.003, I can't upgrade it to a later version as it says there is none.Mine is a SIM free unlocked phone from new.
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Apr 6, 2012
since last weeks i'm not able to install or uninstall sis application on my E71: i don't know the last correct installation/uninstallation but now every operation on a sis app is impossible because file is corrupted but the file is ok.
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Apr 17, 2011
I have recently purchased E5 but am unable to add email account. I start 'add email' application and follow entire process (e.g. typing my email account and password, etc.). But funny that the handset just takes me to first step again ('add email') and doesn't show my email added earlier - I even restarted the handset and checked various menu options; doesn't show anywhere.
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Nov 2, 2011
I am unable to send/forward SMS to lists.After list / contact selection, as soon as I hiss the send button, the Phone pops up the "SMS sending" screen.The screen disappears after a few seconds and following are the things that had happened:A draft is savedOutbox is filled with SMS but non is sent.Usually after this, my phone looses it mind and stops displayingcorrect time with newly received SMScontact Name with newly received SMS (in Inbox) (shortcut on main screen does show contact name)
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May 24, 2012
I am able to detect my company's wifi from my Laptop but i am not able to detect it from my phone E72 . I also tried from Nokia Lumia 710 and E63 but i am detecting from this device also.will you tell me what i have to do.
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Jan 13, 2011
When trying to upload new Ovi maps, I get a message that my memory card is full. Checking memory card properties (on the computer) shows enough space and OVI reports:
Your device's memory card is full. free some memory. Amount of memory required: 648 MB, amount of memory currently available: 817 MB.
I updated my OVI Suite software (to 3.0.0.284) and the software on my E52 (to 052.003). I first tried to upload one map and it reported full memory. Then I tried to update existing maps and got the message above. Then I deleted ALL maps and tried to upload ONE map and again there was not enough memory..
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Oct 13, 2010
I just installed ovi contacts 1.5 on my nokia E72-1 and am unable to login. Everytime i try i get this message: unable to connect, please try again later. My connection is fine (3.5G) as it works in nokia chat and every other application.My firmware version: 031.023.Type: FM-530
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Jul 14, 2010
I just recently got the Nokia E-72 and after getting a new memory card just yesterday for it I am no longer able to open the Ovi Store application that was already installed on the phone. I also just installed the Ovi Suite on my computer and when it requests to install the "Support software" my phone just gives me the simple error of "Unable to install" with a red symbol next to the words. I also tried installing the Ovi Store from the web and I get the same Unable to Install error that I get when trying to install the Support Software. I already checked the "application manager" it is allows all applications to be installed. I've also tried reinstalling the software via the Ovi Suite and that doesn't do anything either. I looked up how to hard reset the phone as well, and I hold the correct buttons+the top power button at the same time while the phone is of f but it doesn't seem like it does anything when the phone comes back on. I wouldn't mind getting the phone to go back to square one as I haven't had the phone long enough to miss much besides my contacts which I can just synchronize.
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Feb 16, 2011
I'm unable to open the menu! After restarting i can access the menu and after 1 day again the same issue! Have to restart repeatedly!
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Mar 29, 2012
I am facing lot of issues post moving on to the new nokia belle. Unable to delete gmail mail box...it just shows deleting but it never ends
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