Eseries / Communicators :: Unable To Update ' PSILOC World Traveler V 1.9(3)"
May 21, 2012
I have Nokia E5-00 phone with latest version 091.001 installed. I have PSILOC World Traveler version 1.9(3).I checked for updates to this from within this App a few days before, an update for World Traveler was available.Now when I try to update to latest version, the update utility downloads new version but after the installation process begins, the installation utility notifies with "update failed" error.
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Mar 17, 2010
I am a user for the free version of the Psiloc World Traveller on my Nokia E72.Yesterday, it was updated and then every other moment, it wanted to access the network to get an update of the data. I don't want it to do so and unable to stop it.I would like to uninstall it. But the message was in the red box the "Uninstallation not sucessful".Please tell me how to remove this software ?
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Aug 13, 2010
how to set up Lotus Traveler Email on my Nokia E71? Which User ID do I use? My own email address or there is another one? If another one,which one is that? Which password do I use? from IBM or my email one? What about the '' server''? Which server is this? Is it the server of traveler mail or the internet service provider or the server of the email provider? I am stuck with this for more than a week and it bothers me because I never have problems doing any setting in my phones how however new they are.
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Sep 1, 2010
I just updated to the 500.21.009 firmware on my Nokia E63 and now I am regretting that I made the switch.I think this version of the firmware is not stable at all.
The first question is: How do I remove the annoying Lotus Notes Traveler? Uninstalling it doesn't work. I have read the solution is to use YBrowser, but I don't want to pay for using this software, nor do I want to use an untrusted application on my phone. Let's just say that I am paranoid about such things.
What is the next best solution to remove this? I really can't understand why Nokia is forcing this software on its users. Seriously. Not everyone uses Lotus Notes. And if you want to force it, why not provide an easy way to remove it?
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Aug 5, 2010
I have a Nokia E72 with nevest software and Lotus Notes Traveler 8.5.1. I have syncrinized my contacts with Notes and then I have assigned some contacts to the phones speed dial. This assignment is removed every time i syncronize with Notes
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Nov 13, 2012
I got my E7 second hand so there is no warrenty as it ran out alreadyI can't seem to update it using ovi suiteThe version now is 022.014It always get the latest update notice when i know it is still annaAny ideas?I really don't have the spare cash to do the updates at nokia care
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Jul 4, 2010
I have tried every thing : nothing works.
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Aug 22, 2011
I was upgrading my Nokia E7 to symbian Anna and while installing Symbian Anna update 2/2 the phone told me restart to complete installation. But the installion was still running. I actaully restarted the phone while it was updating 2/2. I did so because the phone told me to restart. When restarted I couldn't find the 2/2 in the update list in the SW update. I can only see 1/2 and the other 2 optional items. but 2/2 was not shown in the update list. I hard rest my phone as I might be able to install them 2 but no luck. Now the phone seems to be working fine and the SW update says I have the latest software. Ovi update says I have the latest software.
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Jul 4, 2010
I have tried every thing : nothing works.
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May 4, 2010
i was updating my e63 yesterday to v400 and at about 2 min left, my software updater roze and the phone stuck at blank screen. i pressed green, 3 and * button as it was xplained in faq, and i was able to boot up my phone. now, few things are missing,ike tiger woods game, facebook, Internet applications. they have shortcuts but not on the phone, maybe something else, but this things are noticeable. i can live with it, but what i can't live is connecting this phone to pc and sync, and future updates. ftware updater won't recognize the phone anymore giving me error "unable to retrieve device information". i disconnected the battery, tried to reinstall ovi suite and software pdater, but nothing works. today i took my phone to work, and was trying to run ater on this computer with clean install (never had any nokia software on isachine). same error message "unable to retrieve device information". the updater suggest to install updater (done!), unplug the usb (done!), remove battery for 10 sec nothing seems to work. well, the phone still works, even though i lost wlan in one of the restarts, but overall the phone is functional. i made calls, sent messages, installed few applications, listening radio right now.
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Feb 12, 2012
I've tried to update my E63 software using Nokia Suite v3.3.86 but in vain.
The steps I've followed in the 3rd step fo update process (i.e. Install) are as follows with screenshots attached:
1. It checks for valid installation file (see attached "Installation file validation.png"). Since the update has been downloaded by it previously, it proceeds to next step.
2. It starts preparing to install (see attached "Preparing to install.png").
3. It show USB connection active screen with a windows notification saying "Nokia E63 disconnected via USB" is seen on "Install screen". (see attached "Install Screen.png" for "Install Screen").
4. Next with the same USB connection active screen, a windows notification saying "Nokia E63 connected via USB" is seen on "Install screen".
5. The windows notification disappears and the screen is still at the "Install Screen" (see attached "Install Screen.png").
6. Nothing happens even after waiting for a long time. Clicking "Next" repeats the above mentioned process from step 2.
Dialing "*#0000#" gives the following info:
"500.21.009
02-06-2010
RM-437
(c) Nokia E63-1 (308.06)"
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Dec 11, 2010
I am unable to get the Nokia belle update for my subjected product code.Nokia has been publiciting bout belle since over 5 months in india but till date unable to get the update.if nokia cannot provide the update nor can solve various software related issues then it must be sticked to the 90's version and only the manufactures of Nokia will use its phones..Can anyone tel me the availability date of nokia belle for my product code.If its too long its better i sell it and go for android phones.
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Jul 16, 2012
I am unable to get the Nokia belle update for my subjected product code.Nokia has been publiciting bout belle since over 5 months in india but till date unable to get the update.if nokia cannot provide the update nor can solve various software related issues then it must be sticked to the 90's version and only the manufactures of Nokia will use its phones.Can anyone tel me the availability date of nokia belle for my product code.
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Mar 14, 2012
For several weeks I'm trying to update my Identity at App. World. They keep on saying the following: BlackBerry Identity installation failed. Please try again later. (80003) I'm really had it with this.
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Jul 2, 2012
it is not working anymore since they loaded the ICS update.
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Feb 1, 2012
I have tried several times to update the BlackBerry App World software on my Blackberry Curve 8520. But the update has not happened.I have connected my mobile to the desktop and Connection to smart phone is successful. It did show my PN on the Browser. Updation of the App World Software just goes on without any info that it is complete. I left the device for the whole day.So I am unable to download any software on my blackberry device.
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May 12, 2011
updated bb app world yesterday to 2.1.1.2 and now I cannot connect app world on my wireless network. All other internet based icons surf fine.
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Jul 24, 2011
I took my Nokia E5-00 to unlock it.The display showed the normal screen you see, when the phone is locked.However there was a big black square right in the middle of the screen AND the phone wasn't reacting to inputs.It did not look like a failure of the display itself.Therefore I believed it might be a problem with the OS.Trying to solve it I removed the battery and installed it again a few minutes later.Since then I was not able to switch the phone on any more. It is just doing nothing. Pressing the on/off - button, loading the battery, connecting it to a pc, checking the SIM and SD-card do not make the phone show ANY live sign.Even my PC (Windows 7, connected via USB 2.0 ) does not react to the E5-00 any more.
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Jun 29, 2010
I can't send MMS from my E71 in Russia (the mobile provider is Megafon) to Switzerland. I've already checked MMS settings and they are ok, because I can send mms within Russia. But it doesn't work when I try to send mms to swiss mobile number.
What can be the possible problem if it's not the mms settings and there is an agreement between mobile providers in these countries to send mms messages?
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Dec 31, 2011
I just got me a new E5 about a week ago. Despite reading a lot on this forum, I still have two major issues setting up this device; so I need some help. Problem number one is that I cannot set up my email. I have "aol" email that falls under "other" in the email set up section. Some of the screens listed in Pool of Knowledge subsection (like choosing POP3 or IMAP) does not even come up in my e5 during email setup screens. What to do to set up aol email account.
Problem number 2 is that I cannot transfer my contacts and other data from old device (Nokia X2-01) to the new e5. I paired them easily using Bluetooth but when it get to the point of transferring the data, I hear a "click" sound in the e5 and "Bluetooth disconnected." error message comes on. I have tried upteenth times but I get the same result. When I tried to transfer contacts one by one, using Bluetooth business card option it works; but I have over 800 contacts and I would like to use the switch route. What to do to solve this problem?. I hope I do not have a faulty device.
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Nov 26, 2012
i'm not able to install or uninstall sis application on my E71: i don't know the last correct installation/uninstallation but now every operation on a sis app is impossible because file is corrupted but the file is ok.
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May 10, 2012
I have Nokia E7, and recently I noticed that whenever I connect this phone to PC either it doesn't detect by the PC, or it detects and within a minute it again disconnected(that message comes in notification area).Nokia suite givs message E7 connected and whenever I want to something file transfer or sync within a minute or so it automatically get disconnected.I can see that in USB cable mode connection the light blinks and charging is ongoing, but nowhere in my PC I can see the "E7". This is started just two weeks back, I uninstall everythign, again reinstall nokia suite, pc connectivity software again everything. but no result.I just want to access my phone in Nokia suite mode and want to access my files. If I put my phone into "Mass storage or media transfer mode" I have seen charging has stopped and my phone not detected by the PC.
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Jun 21, 2012
This is driving me to distraction on my Nokia E72 which I have been very pleased with everything on it, but the GPS receiver is pretty dire in my unit.I have access points correctly configured and tried just about every combination of positioning methods to no avail.Most of the time I end up having to set off in the car and sometimes the GPS gets a lock (having been set on waiting for GPS) and sometimes, it just never catches up and I switch it off. Worse, yesterday I started getting directions having supposedly got a lock, for all the wrong roads and directions as the phone thought it was somewhere else!This has been on good clear days and days where it has been overcast.Nokia Maps is set to online mode.How do other people find the GPS in the E72? My phone is on v81.003, I can't upgrade it to a later version as it says there is none.Mine is a SIM free unlocked phone from new.
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Jul 16, 2011
I have an E52, when i updated to V:054 it freezes or goes slow some times.I would really like to update to V:0.71, but I can't because OVI and the phone both say V:054 it the latest.
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Aug 4, 2010
How to update my E71? I tried pressing *#0000# and nothing happens after that, does that mean my software version is up to date? I also have an issue in accessing my Gallary. It takes hell amoutn of time to access my images and videos.
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Oct 5, 2011
44.008 was released around January 2011. This summer, along with the Anna updates for newer devices, e72 updates were also announced featuring browser improvements..?
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Jun 27, 2011
my nokia E5-00 don't start any download and don't run any update but i can browse on the internet
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Apr 6, 2012
since last weeks i'm not able to install or uninstall sis application on my E71: i don't know the last correct installation/uninstallation but now every operation on a sis app is impossible because file is corrupted but the file is ok.
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Apr 17, 2011
I have recently purchased E5 but am unable to add email account. I start 'add email' application and follow entire process (e.g. typing my email account and password, etc.). But funny that the handset just takes me to first step again ('add email') and doesn't show my email added earlier - I even restarted the handset and checked various menu options; doesn't show anywhere.
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Nov 2, 2011
I am unable to send/forward SMS to lists.After list / contact selection, as soon as I hiss the send button, the Phone pops up the "SMS sending" screen.The screen disappears after a few seconds and following are the things that had happened:A draft is savedOutbox is filled with SMS but non is sent.Usually after this, my phone looses it mind and stops displayingcorrect time with newly received SMScontact Name with newly received SMS (in Inbox) (shortcut on main screen does show contact name)
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May 24, 2012
I am able to detect my company's wifi from my Laptop but i am not able to detect it from my phone E72 . I also tried from Nokia Lumia 710 and E63 but i am detecting from this device also.will you tell me what i have to do.
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