Eseries / Communicators :: E72 Not Boot After Master Reset
Sep 7, 2010
This morning I try to send a email and my E72 freeze, I turned off and turned on again, my E72 only show me the menu of applications but no make a call, later I make a master reset from configuration menu, and my E72 no boot and only show me a white screen. How to recover the E72? I have the last firmware 31.XX.
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Sep 16, 2011
I have a Nokia E7 that recently updated to the latest software version and it now refuses to start properly. It lights up, gets to a Nokia screen (but just the logo, no handshake), and then it just goes to sleep. I've tried various hard reset combinations but no luck?
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Aug 12, 2012
how to get out of this E72 Boot Email Setup Loop? Can hardly hit 5 key strokes between each boot.
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Aug 21, 2011
Yesterday was my first day trying to use my new E7 as my primary phone. I am having a major problem where the phone is stuck at the white nokia log boot screen and it keeps restarting.
In the days before, I updated from the original 13.x firmware to 14.002 though the ovi suite. After about an hour of usage yesterday, I opened the on phone ovi store application and it said an update was required before I could use it, so I let it update OTA. After the update, I opened the application and tried to get Angry Birds Free. The download started, then I pressed an in app button to do something else in the mean time and the phone froze up during the screen transition. Restarted with 8 second power cycle. Back into the ovi store to continue the download, this time the phone restarted on its own halfway through the download. Back into the ovi store a 3rd time to continue the download, phone froze up. Restarted with 8 second power cycle. Wouldn't get past the boot screen.
Yesterday I was able to get the phone to connect to my computer and I attempted to reinstall 14.002 firmware 2x, which seemed to work but I was still stuck. I was able to call Nokia Customer Care and the support person tried some of the same things I did. Then without a sim card in the device we connected to my computer, tried to reinstall firmware, it complained about no sim card. I put an old non-working sim in the device and the home screen came up all of a sudden. So it appeared to be fixed.
I'm back to the same issue today, only now my computer won't connect to the phone. I've tried 10 times. Once it connected but only as a storage drive, not to Ovi Suite.
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Oct 11, 2011
today I very stupidly unistalled Pandora on my phone, and after that my phone completely crashed. My screen just turns white and I can't do anything with it. I already tried taking out the battery for a while, turning it on and off, and soft restting it. Nothing works! What should I do?
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Oct 4, 2011
Since updating to 2.3.3 ive had nothing but trouble, music problems, cant change ringtone, text message alerts , havent even got the option in settings to master reset to start from scratch, Im getting to the end of my tether with this phone
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Feb 15, 2010
how to do master reset without password
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Apr 8, 2012
my ex bf gave me an iphone3g when we were in a relationship an it has his apple id evrything make thing s worse my computer that runs xp doesnt recognize the iphone when i plug it just comes up as an"unknown Device" said i needed a driver for it so i downloaded the latest version of itunes an still nothing my computer still recognize the iphone so i read some where that i could do a master reset to reset everything an i did now i cant even get past the apple logo how am i gna fix it if my computer dont recognize it
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Apr 23, 2011
Basically there is a way somehow to reset a phone when locked and give the holder FULL access to my mobile account. Where is the security in that? I have also lost all my details while I'm on holiday and need the remote connectivity most! Can I ever trust Nokia again or did I do something to make my phone self destruct?
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Dec 15, 2011
How does one hard reset an E5 when off besides the three button reset method.
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Dec 20, 2011
my 702T frequently reset, sometime can not dial or answer call but the sinal bar was full.
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Jun 28, 2011
If I am to do a master reset wherein it will delete my emails, contacts, messages, third party apps and memory card data and restore my blackberry to factory settings, will it also change my phone from being unlocked to a locked phone again?
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Oct 26, 2011
I followed the Wiki to add corrected service books and updated to the latest firmware and it worked okay for a while with enabled MMS. I noticed that the only native browser was labeled "Hotspot Browser" but the 7520 doesn't have Wifi and the browser didn't seem to work. I could live with that, but...
A couple days ago, data stopped working with "Nxtl" by the signal meter, which had all 4 bars.I called Boost Mobile CS and they told me to do a battery pull, then a master radio reset; no dice.It won't recognize my password, which was correct and had done the MRR before. Even when I disabled the PW, it didn't work.
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Apr 30, 2012
I wrongly set the SSID for my WLAN. Message is: "Invalid WPA Pre shared key". How do I reset the code?
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Feb 27, 2011
I forgot my lock code and can't use my E71 now. Is there any possibility to reset it?
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Aug 8, 2011
I have Nokia E65 and a problem changing WiFi passwords for these a network for which a password has once been entered already. The network is now listed as a known WiFi and for that reason it does not ask the password again. Yet, the password is wrong and the browser fails connecting every time. Never-the-less there appears no opportunity to re-enter the WiFi LAN password.
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Jun 8, 2011
I've install 2 languages pack (Thai and Japanese), which my phone origin is in Thai.Thai language is working fine, but Japanese is unreadable (shows in square symbol).
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Feb 29, 2012
I did a hard reset on my phone today as my phone would freeze at times but it seems that it has given me new problems.Firstly, Everytime I restart the phone, the system error message comes up on the homescreen, I would click ok but it comes up 3 or 4 more timesSecondly, I cannot access my contacts at all, whether I try accessing it from the menu or from a shortcut I have on the homescreen.I have tried to solve this myself...I have re-installed the phone software after doing the hard reset, I have restored my phone from the backup I did, and I have rebooted the phone a few times but I still get the same thing.The software is Symbian Anna, I understand that there is a Belle update but it is not yet available for the phone that is on the network that I am on (which is network Three)
I have had this phone since september 2011 and it is under warranty. This is the first time I have encountered a problem.Other than that, everything else works fine; I can install apps and make calls and use the internet etc. I just want to get rid of the system error message, and have access to contacts without having to send the phone off for repair!
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Aug 23, 2012
I have a problem I forgot my lock code for my nokia e72 so how can I reset the code?
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Nov 17, 2010
My phone has switched off, takeout memory card and it doesnt start anymore. Vibration comes, but display only boot until nokia welcome screen then keep on flashing white screen and no any further actions.
I tried the : Try to press his :
Capslock - Space - Backspace key combination while powering on or *-3-call press them and hold, while you powering on ur fone.
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Feb 2, 2010
did master reset now when phone starts all i get is a cut part of theme and that it nothing works
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Feb 28, 2010
I just jailbreak and unlocked then I went to do a master reset and delete everything now it is stuck at the apple booting screen, and sometimes I get a little loading circle. Itunes wont recognize it.
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Jun 21, 2010
do any of you have the method to hard reset the LG Xenon phone from AT&T?
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Nov 14, 2011
I bought E72-1 in China, Chinese (primary) and English languages built in. If I would have to reset to factory settings, the phone will start in Chinese. I've done it once. I do not read Chinese, so I had my Chinese friend to help me set it to English. Possible problem: if I had to reset to factory settings again, and I had no help at hand - is there some secret code to access the language selection directly (so I could select English)? As I'm unable to use the menu in Chinese, it'd be difficult for me to locate the settings.
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Dec 7, 2010
I forgot the unlock code for nokia e90 i bought used. it was bought from ireland. so i was searching the forums and i found the *+3+call button+switch on technique to hard reset. the hard reset is complete but fone asks for code and now i am totally struck.
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Jan 7, 2012
I have a nokia E66. I recently bought a N series and stopped using it for like two weeks. when i went to back to using it, it went offline and has refused to accept my sim card. anytime i try to change the profil from offline to general it sats insert sim card. i have also reset to factory settings with no success. any one who can assist?
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Jun 14, 2011
my new nokia e7 had an hardware problem, so I brought it one of the Nokia repair centre in Dublin.They have fix it but they also have done an hardreset of the phone (aslo loading the wrong firmware but at least in one week (...) they have fix this).The results is that OVI STORE is not working anymore on the smartphone and THEY
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Oct 3, 2012
I resetted my E7 yesterday, and noticed that Quickoffice and Adobe readers disappeared! I tried reinstalling Belle from the nokia suite, all went well, but QO & Adobe are still missing. I tried deleting the downloaded installation files from c:usersall users directory, re-downloading the nokia belle update (~350mb) and re-reinstalling the OS, but still QO and Adobe are missing. I tried *#7370#, "delete and restore" etc, but to no avail. I tried changing OSes - WinXP, Win7, Win7 64bit etc, but still no avail.
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Jan 29, 2012
How do I get the Ovi Store back onto my E7-00 after a hard reset?
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Apr 13, 2011
I have a Nokia E63. My little brother has accidental reset the phone. I have lost all my previous settings, contacts and messages. How do I get back my old settings, contacts and messages?I do not have a back up.
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Feb 1, 2011
I want to reset my Nokia E63. It keeps searching for WIFI networks in the idle mode.
how to Reset it to the Default Factory Settings
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