Eseries / Communicators :: E72 Mail For Exchange Sync Failure With Firmware 031.023
Jul 18, 2010
E72 MfE sync problems after latest firmware, just wanted to add detail from admin_log1.txt (Nokia?) troubleshoot.Problem started as soon as I took latest firmware 031.023. Formatted memory card, *#7370# hard reset, reinstall f/w and still MfE fails to sync. Via a Blackberry and IPhone sync works fine, via phone browser to Outlook OWA access works fine too, so I'm assuming Activesync is fine server-side but something broken in new build.
"Mail for Exch. Build 2.02.000
Device software 031.023 31 Mar-2010
RM-530
(C) Nokia
Device model E72-1
Serial number = xxxxxxx
KEASErrSvrSyncFailed While decoding the server response. So just continue with other collections
Starting a new ping
Server indicates that collection sync is required. After sync restart ping
start E-mail sync
Failed to decode XML document
Nothing to sync
end Email sync"
In my nokia e72-1 model, with firmware version 091.003 and mail for exchange Buld: 3.00.000,When I add mail box, it is getting added properly and even conects to the exchange server, but it does not download any mail to the mobile.
I have problems with repeating calendar events.I create event 1.6.2011, repeating every week for one year. I have set in phone to remove calendar events older than 3 week.After 3 week from 1.6.2011 all events from that repeating meeting are deleted from phone, including events which are in future.
My mail for exchange has locked up. The little wheel icon spins but it does not update. I normally just find the "full resync" option that deletes the content and then resyncs. This generally fixes any glitch. I did a software update last week and I have spent about 3 hours trying to find it. My software version is 211.12.01 date 31-03-01 custom version 211.12.01.204.04 date 26-08-10 I got this from *#0000#Can anyone tell me the how to access the full resync and if as I have heard rumoured it is no longer available how do you now achieve a resync?
I got Nokia E75 and tried to set up my Hotmail via Microsoft Exchange (since hotmail allows to do this). But every time it sync, I receive the following error "Unable to sync. Contact administrator if problem persists." All my data including calendar, contacts and also received mail, is synced except sent e-mails. I really need all this stuff being synced!
I'm using E72 Mail for Exchange for by business e-mails. Today I noticed that some of the e-mails, I sent from my E72, are sent with missing text. At first I thought it was about size of e-mail but it looks independent of size. Because there are some messages that sent 10 words only.
my exchange mail tooks too much time to open any mail or toggle between mails, i do not know why, and it made the mobe hanges some times and close the mail automatically, kindly note that the mobile version is updated.
But for some reason my Mail for Exchange widget is not displaying how many mails and the like have come in, The 'Tasks' Widget works fine - showing the 3 most current
why the Mail widget Just shows the Mail for exchange title??
I got a E72 that stops syncronize with exchange server. When pressing synchronize it connects but no new mails, contacts or bookings arrives. And no error info. The only way to solve the problem is to delete the profile and add it again, thet it works. I got the error now for the second time during 2 month.
I have a problem starting the Exchange ActiveSync on my E-7. I tried many times but it can not synchronise the mails from my Microsoft Outlook,can not send or recieve mails or says " cannot connect to the server ,check connection settings ". I made it working on my N95,it took me less then 5 min,and it works fine but not on E7.
I've purchased an E7 yesterday and proceeded to try to get Mail for Exchange set up with work.When I entered the value for the "Server name" I entered (the equiv of) myserverdomain.com/owa. The connection failed to connect and I suspect I should have simply put the domain name (not the owa bit) BUT when I go to "Options > Settings > Mail for Exchange > Mailbox" I cannot change the "Server name" field - tapping it does nothing.More generally, I CAN edit: { Mail, Password, Include Signature } and I CANNOT edit { Mailbox, Username, Servername, Domain).
I am delete Mail for exchange from my Nokia e5-00, but I need it's again where I can download that? I try [URL]but all version give error when install on ovi store write "Sorry, this item is not available for the Nokia E5-00."when I change model to e72, e71, e63 and other I get "not available"
OVI prompted me to download an app to improve mail for exchange display from 'text' display but now with my emails I get a message saying "Security policy that allows downloading HTML messages is disabled" but I cannot find a way to enable for HTML.
I need to know what are the latest builds for the Mail For Exchange, but also the mail client on the E72. Any ideas from where to find it? Mail For Exchange homepage did not had that information, which is so strange...
After setting for Mail for Exchange, my Nokia E7 phone shows low memory. I checked C Memory & there are only important files & that too of small sizes. All major Applications are installed in Mass Memory only. Is "Low Memory" issue due to Mail for Exchange? If so, is it possible to transfer / change the data of Mail Exchange to Mass Memory instead of Phone Memory?
My E52 stops synchronising with Exchange after approx 10-14 days. Works perfectly for a while after initial sync, then after said period I just notice that sync of all objects (e-mail, contacts etc.) stops. No warnings, no error messages. All settings seem intact.
Only thing that works is a factory reset and setting everything up from scratch again.
today my company's email provider changed the hostname for the Exchange server, so I'm stuck with my E72 not syncronizing any more, since I can't edit the server name field in the configuration properties.First of all: is this behavior by design? Because in case it is, the "Change" item in the Options menu should really be removed.
I can't seem to find a way to sync the email on my Outlook Desktop to my E63. I bought this phone because it promised to sync with Outlook. I assumed that mean ALL of Outlook. It syncs very well with everything but the email. My problem is that I operate remotely and that my desktop email runs on Outlook 2007, which pulls my email off an IMAP4 server. I know the phone can do IMAP4 by itself.
The problem is when my Outlook pulls the messages from the IMAP4 server, it also deletes them from the server, making them inaccessible to the phone. Additionally, this is my private phone and I don't want to incur extra charges on account of my work. I like the ability to download the messages to my phone during a sync, take them with me, answer/delete/file them, and then have those actions carried out in Outlook when I sync the next time.
I bought an E7 two weeks ago and use the embedded mail programme with:
- Mail for Exchange Client (Job account) - IMAP G-Mail (Personal account) - IMAP GMX.net (Personal account)
Everything worked fine for one week, then my second IMAP-account (GMX) stopped syncing. In my browser I can see that there are unread messages in the account but the E7 does not download them.
I have three email accounts on my E72, two of which work just fine after I changed service provider/network (from TDC to Telenor, Denmark), but Ovi Mail doesn't sync.Pressing Z initiates the sync but then after one secon it gives up. There IS mail waiting on my account. I have made no changes to the phone apart from removing all connections associated with my old network. The phone is not sim-locked or anything.
i have upgraded my Xperia Neo to 2.3.4, but unfortunately, since then i cannot sync to my exchange server. the message is "unable to open connection to server"all setting are working fine (internet, mail server, etc) can i downgrade to 2.3.3? since everything are working fine in those version.
As a business we run Exchange 2007 and we now have 2 E72's using MfE to connect with the exchange servers.
Both of these users are former E71 users and were very happy with the E71, hence why they went with an E72 as they were reliable. It would seem that's not the case.
The main E72 (my bosses!) is taking forever to Sync and when it does it's hit and miss. he was at the other office last week and over the phone myself and a colleague had to remove all the settings, remove the mail sync connection in exchange, remove basically anything to do with the Exchange profile on phone a server to only then allow it to re-sync!
So to say he is a little annoyed with the phone at present is an understatement. To say I am fed up with it is probably not the best words but they will have to do with in a public forum.
It has the latest firmware... it's the 3rd Revision from what I have seen for this model. It should work with out all these issues.
The E71 with version 4.0 firmware and MfE 3.0 is a pocket rocket. Why is it then we can't have the E72 do the exact same thing? It would certainly mean that the next time my boss travels he doesn't have to worry about his phone having issues?
Can we please for the sake of lost hair, get an update that allows Nokia E72 users to download from Ovi MfE 3.0 and get some stability into this phone so that it works correctly? Either that or get a firmware that has the latest version of MfE built into it and is stable so support guys around the world don't have to wear the phone when their bosses get fed up with them!
Honestly, you built an E71 to work fantastic, how hard is it to get your latest product to the same type of specifications. It's almost a downgrade what you have produced.
Lastly Nokia, an update on when a new and hopefully better firmware for the E72 is availble would also be a godsend. I get asked everyday at the moment if there is a new one out. I would like to be able to provide an answer so we can live in hope these issues will be fixed.
i just got beack my phone back because of the same problem, and 2 days after it happened again. When i click on the ovi store button, the loading image is not in the middle of the screen but at he top left part. And if i leave my phone to load the application it just loads and nothing happens.After i got back my phone i restore the latest .nbu file, maybe it doesn't like some setting.
I've been using the Razr Maxx for just about a week now, and the push mail on my iMap account does not sync consistently. Sometimes it works fine, but usually mail just doesn't get pushed. When this happens, toggling the Background Data option seems to re-start the sync process, and the mails start coming in. However, after a while, it just gets stuck again. At first I thought that the trigger might be a disconnect from the network. especially during a drop from 3G to 2G, but it fails even if the network connection is stable. The POP accounts which are on a fetch-schedule work just fine.Suggestions for third-party clients such as K9 and MailDroid are fine, but these do not integrate with the Universal Inbox widget, which I feel is a great tool, especially since it combines text messaging, FaceBook and Twitter all in one.
The E52 is an absolute failure... apart from being nice and easy to use and nice keypad, the rest is utter trash. I have had this phone fail several times, i only use it for sms, thats is, never connected to PC or downoad any **bleep**, patches etc for it, and time and time again, Nokia takes people 'smoney to 'reset' this ohoine and send it back. It costs money, and time, and a lot of frustrations also having to go without a phone in the first place. The start up codes do not work for me. I am told it is a software failure, such unreliable, it just shuts down oen time never tostart again, if it does you get the phone start up failed contact your retailer.
so lately i was upgrading to Nokia belle and it didnt work on nokia suite .. so i found something called '' Re-install software ' so i did it and then when i unplugged my phone it was black screen and nokia so I NEED A SOFTWARE .
recently a message appeared on my e52 saying memory card was corrupt,so i bought a new one.the phone now says theres is no card.i have no option to format card in file manager.i also hard reset the phone and all that done was stop the camera from working,which seems to have happened to a few other people in here.nothing that ive read has worked.
I'm using a Nokia E71, when i try to use the Maps GPS and video calling on 3G,within 30 second the battery low will appear and shut down the phone even it is fully charge. I can only use it while on charging. It's not a new unit but i wish to know if it's the battery problem or the hardware problem?
