BB Tour :: Trackball Won't Move Up
Jun 13, 2012The trackball will not scrool up. Removing the battery & restarting doesn't work
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BB Tour 9630 :: Replace Trackball With Curve 8330 Trackball
Jan 16, 2010I upgraded my Verizon Curve 8330 to a Tour and now my trackball is acting up. I'm thinking of changing the trackballs since I never had a problem with the Curve. Are they all the same size or has anyone had problems trying this. I'm not worried about taking it apart or the warranty, but would like to see if this was successful for anyone else first.
View 5 Replies View RelatedBB Tour 9630 :: Tour Is Typing Hlhlhl On Its Own - Buttons And Trackball Unresponsive
Jan 25, 2010I have an issue with my BB Tour.When I woke up this mourning and took my bb off the charger.I notice there were HLhlhlhlhlhlhlhlhhlhl type on my bb so I tried to press the esc button and the end button and it didn't work. So I did a Battery pull and let it load up...and that when i found out that my trackball wasn't working.then all a sudden it started to type the HLlhlhlhlhlhlhhlhlh again.So I did a another battery pull and it did it again.So I wiped the phone decided to install 5.0 on my phone and I get the same thing.The only thing I did before my phone went hay wire was a couple days prior.I downloaded a couple free themes and screen saver from BB App World.I thought by doing the battery pull and wipe I would fix it but didn't. I know I didn't get my phone wet or anything can anybody explain this?
View 13 Replies View RelatedBB Tour 9630 :: Switching To Version - Tour Or 8530 - Trackball?
Apr 7, 2010I'm switching to Verizon sometime this week and I can't decide between the Tour or the Curve 8520. I have always wanted the Tour but i'm skeptical because of the trackball issue that many people have had. Even though some people have said that the issue has been fixed in the newer brands people still complain... is it just because they don't clean it? Wifi isn't too big of a deal to me since i'll have 3G anyways. I know that the Bold 9650 comes out next month... but i can't wait that long for a new phone.
View 11 Replies View RelatedBB Curve 83xx :: Trackball Won't Move
Mar 12, 2010My trackball won't scroll down? It moves side to side but will not move up or down, I have tried a battery pull but nothing helps I didn't drop it at all can someone help?
View 7 Replies View RelatedBB Curve 83xx :: Trackball Broken - How To Move Cursor?
Jun 13, 2010I have an old curve (more than 2 yrs old). I dropped it accidentally due to which the trackball is broken now.How do I move the cursor around without the trackball?
View 5 Replies View RelatedBB Pearl 8110/20/30 :: 8130 Trackball Wont Move Up
Jan 20, 2010had this phone since october, no problems. but today i went to my messages and my trackball wont scroll up. it does move down,left and right though. i've done battery pulls, removed the ball and put back in, everything. nothing works.. is it covered under warranty? i bought it october 2009..
View 5 Replies View RelatedBB Tour :: Trackball Won't Scroll Down
Oct 5, 2011Works in every direction but down. Works for days then goes on the blink for days. I was told it was the battery so I got a new one. Still doesn't work.Is this a software or a mechanical problem? I can use space bar to navigate through messages and text, but can't access applications, utilities, etc. unless there's a work-around I'm unfamiliar with.
View 1 Replies View RelatedBB Tour 9630 :: Bad Trackball / Use Enter Key
Jun 24, 2010This will be my last post in the 9630 forums, 'cause I have a new Bold 9650 coming tomorrow. I only found out about this trick today. Now that I've had my Tour for a year and fought with this trackball, now it won't engage! Today my husband just informd me, "JUST HIT THE ENTER KEY." Highlight an icon on the homescreen or any item in the menu and even in some apps, and click the enter (return) key -- it opens just like clicking on the trackball.
View 5 Replies View RelatedBB Tour 9630 :: Trackball Stopped?
Mar 20, 2010My tour was only 5 months old and trackball stopped today. Verizon gave me refurbished phone. Made in Canada instead of mexico.
View 13 Replies View RelatedBB Tour 9630 :: Trackball Won't Click
Jun 27, 2010My 9630 trackball just stopped clicking. It still works in all functions, but is now super sensitive when I try to click it. There is no click. Almost like a touch screen now. Any solutions aside from going back to Verizon?
View 8 Replies View RelatedBB Tour :: Trackball Stopped Scrolling Down
Jul 9, 2012My trackball has stopped scrolling down, this times I fear its for good. Is there anyway to sign a button to scroll down like the old blackberries used to do? I'd love to be able to use my volume up and down buttons for this.
View 1 Replies View RelatedBB Tour 9630 :: Trackball Is Unresponsive When Try To Click It
Jun 12, 2010I understand that trackball scrolling can be erratic on some tour's (mine unfortunately is one of them). I have learned to deal with this issue but now my trackball is unresponsive when I try to click it. Have to press it on average of three times before it will select the item i was clicking on; very annoying. My service provider (Bell) won't do anything for me.will replacing my trackball have any affect on this?
View 6 Replies View RelatedBB Tour 9630 :: Trackball Wont Click - How To Fix
Apr 21, 2010I purchased a tour in August of last year and just yesterday the trackball stopped clicking. it still scrolls up down and side to side but if i select a app and click it does not do anything and the app does not open. it does this for everything i cant enter or select anything what should i do.
View 6 Replies View RelatedBB Tour 9630 :: Possible To Replace Trackball Light?
Mar 4, 2010So yesterday I noticed that half of the light around my trackball is out, I don't kno why or when it happened. I was just wondering if it has happened to anyone else, and if u would get it replaced cuz its really driving me crazy!!
View 4 Replies View RelatedBB Tour 9630 :: White Trackball Replacement
Jul 6, 2010I took my Tour to my local Sprint store (Corp.). They swapped my trackball with a white one after notifying CSR about its inability to scroll down; I was not informed about the trackball being swapped out for a white one, and the disassemble of my phone for this to be performed.Now, I have an aesthetically changed phone, including a small crack/ dent on the ear piece (did not notice till halfway home), this is assuming they did a sloppy job opening up my phone.Is there any chance I can get a full refurb. replacement? I am still under manufacturer's warranty. I addressed my frustration with chat CSR - unless its another manufacturer defect, they won't replace the phone.
View 13 Replies View RelatedBB Tour 9630 :: Wipe Phone To Fix Trackball?
Aug 9, 2010I called Verizon today & she told me to do a full wipe on my phone to fix the trackball issue, does this work or they just trying to put me off?
View 4 Replies View RelatedBB Tour :: Screen Won't Turn On After Cleaning Trackball
Feb 10, 2012Screen won't turn on after cleaning trackball.I must have disconnected or broke something when I took it apart?I looked through it for obvious issues but didn't find anything.My tour will turn on, red led for a few seconds, then keys light up and functions fine just the screen stays black.
View 3 Replies View RelatedBB Tour :: TrackBall And Buttons Not Working On 9630?
Jul 15, 2012I Just got my BlackBerry 9630 Tour 3 days ago and I have used it only numerous times, usually plugged into The wall in The house. Later in The day yesterday The keys and trackball click stopped working, Just weird. The trackball will move The cursor on The screen but Nothing will click or select.I've tried everything from taking out The battery, The SIM card, The SD card, drying it. Nothing seems to work, I even deleted all data on The phone with desktop manager and it still doesn't work.
View 6 Replies View RelatedBB Tour 9630 :: Faster Way To Scroll To Top Of Messages Without Using Trackball?
Jan 2, 2010i upgraded to 5.0 yesterday n have a quick question on the threaded sms. i was wonderin if theres a faster way to scroll to the top of my messages without using the trackball??
View 10 Replies View RelatedBB Tour 9630 :: Keyboard Won't Work At All / Trackball Won't Click In
Apr 23, 2010As the title states, my keyboard won't work at all and my trackball won't click in. I think it's because I touched my trackball when my finger was slightly wet. After that, I tried texting and the characters on the screen didn't correspond with what was being typed. Now it won't work at all. What can I do?
View 7 Replies View RelatedBB Tour 9630 :: Reliable Place To Buy Trackball Replacement
Feb 10, 2010As there are many online places to buy replacement trackballs for the BB Tour, I was wondering if anyone here has a place in particular they'll recommend to buy from? I just got a Tour (used one) and the trackball is just BAD! I noticed the shop.crackberry store has some yet under the supported models the tour isnt listed.
View 7 Replies View RelatedBB Tour 9630 :: Clicking Trackball It Scrolls Once To The Right / Left And Selects Something Else
Jan 28, 2010I just got my Tour about a month ago and this has bugged me since.Sometimes when I want to click the ball to select something, as I'm clicking it in it scrolls once to the right/left/etc. and selects something else.Like on my homescreen I want to select SMS to see my texts, as I'm clicking the ball it scrolls one to the right and ends up opening the Opera Browser instead.
View 4 Replies View RelatedBB Tour 9630 :: Trackball Takes Forever To Click A Web Link
Jun 30, 2010When I try to click on a web link it takes three or four clicks for it to actually go through. Any solutions?
BB Tour 9630 :: Trackball Messes Up When Goes Into A Menu - Fine When Exits Out
Jan 16, 2010My husband got his Tour yesterday and it was technically used for a day but is esentially considered new. He was playing with his phone last night and he notices when he goes to a certain menu the trackball messes up but if he exits out it's fine it's just the one menu. I told him to take it back to the store and let them know but the blackberry guy wasn't in so we have to wait. We have a 30 day in-store warranty but they said trackball issues they'll just repair and send it back to him themselves.
View 4 Replies View RelatedBB Tour 9630 :: Trackball Frozen On Back-Up Assistant Icon
Apr 22, 2010I was working with Back-up Assistant, scrolled down so i could click "I Accept" on the RIM warning screen stating that I was going to a 3rd party site...and I couldn't highlight the "I Accept" button (or the "don't accept" button for that matter). So, I just exited from that screen, but now when I go to the main menu, it is frozen on the Back-Up Assistant icon. I can't move the trackball off of it. The trackball obviously isn't broken, because I can move around the 5 icons on the home screen....it just won't work on the menu screen....
View 4 Replies View RelatedBB Tour :: Delete Visual Voicemail (trash) With Broken Trackball
Aug 24, 2012how do i to delete blackberry visual voicemail(trash) with broken trackball (won't "click" down and up).
View 1 Replies View RelatedBB Tour :: 9630 Keyboard Failure - Cannot Use Phone Keys Or Trackball
Feb 16, 2012Blackberry tour 9630 working fine all of a sudden couldn't get any key on the keyboard to work. The "lock" keyboard button isn't locked and physically can't use phone keys or trackball to "engage" the device. When I receive a call, the screen displays (comes out of sleep) but I can't answer the phone, ignore the phone, etc. It's like the keyboard lock button all of a sudden locked and now won't unlock?
View 1 Replies View RelatedBB Tour 9630 :: Curve Trackball In Tour 9630
Feb 8, 2010Can you replace a tour trackball with a curve one? I heard somewhere that it was possible. I changed the housing in my Tour to make it white but the trackball doesn't sit right and i have a problem scrolling down. I can't seem to get the trackball to sit properely in this housing its just not centered. If i can put a curve trackball in, which model curve do i use?
View 10 Replies View RelatedBB Curve 83xx :: Trackball Scrolls Fine But All Buttons And Clicking Trackball Does Nothing
May 2, 2010so here's my problem. i went over to a friends house today for a barbecue, and when i got there i sent a text so i know everything was working fine. a few hours later i get home and notice that the screen on my Curve is black, and i knew something was up because i know it was fully charged before i left the house earlier. hit the buttons and nothing. so i do a battery pull and it reboots fine, then the screen goes black after 30 seconds and then hit the buttons and nothing. when i hook a mini usb cable up to the port, the screen comes back on for the usual 30 seconds, then goes black like the other times. when i connected it via the cable and the screen lit up, i noticed that the trackball scrolls fine left and right, but pushing the trackball does nothing.the phone is about a year and a half old, through Verizon. i have no problem with getting a new phone, but i don't want to loose the 150 or so contacts i have on the phone. i don't have Google Sync installed on the phone, and i'm guessing that it's too late to back anything up now on my end. when i connect it to my PC, i can access the usually Media folders and Slacker, but nothing else. if i take it into a local VZW store, would they be able to back up my address book the exact way it is now, since the phone powers on and the USB port works fine?i'm going to remove the shell tonight and see if i notice anything.
View 6 Replies View RelatedBB Tour :: Move Pictures From Phone To PC?
Jul 24, 2010Don't know if I'll explain this perfectly in all the correct technical language but I just got a replacement refurbished BB Tour 9630 and now my PC doesn't recognize it when it is plugged in, at least it won't let me view the folder structure like I used to be able to with my original phone; so basically when I plug my phone into my PC and try to upload photos to flickr I'm unable to, even after launching the Media Manager. I can't remember if I had this problem before with the original one and did something to get it to work or if it just automatically worked.
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