BB Tour 9630 :: Possible To Replace Trackball Light?
Mar 4, 2010
So yesterday I noticed that half of the light around my trackball is out, I don't kno why or when it happened. I was just wondering if it has happened to anyone else, and if u would get it replaced cuz its really driving me crazy!!
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Jan 16, 2010
I upgraded my Verizon Curve 8330 to a Tour and now my trackball is acting up. I'm thinking of changing the trackballs since I never had a problem with the Curve. Are they all the same size or has anyone had problems trying this. I'm not worried about taking it apart or the warranty, but would like to see if this was successful for anyone else first.
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Jan 25, 2010
I have an issue with my BB Tour.When I woke up this mourning and took my bb off the charger.I notice there were HLhlhlhlhlhlhlhlhhlhl type on my bb so I tried to press the esc button and the end button and it didn't work. So I did a Battery pull and let it load up...and that when i found out that my trackball wasn't working.then all a sudden it started to type the HLlhlhlhlhlhlhhlhlh again.So I did a another battery pull and it did it again.So I wiped the phone decided to install 5.0 on my phone and I get the same thing.The only thing I did before my phone went hay wire was a couple days prior.I downloaded a couple free themes and screen saver from BB App World.I thought by doing the battery pull and wipe I would fix it but didn't. I know I didn't get my phone wet or anything can anybody explain this?
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Apr 7, 2010
I'm switching to Verizon sometime this week and I can't decide between the Tour or the Curve 8520. I have always wanted the Tour but i'm skeptical because of the trackball issue that many people have had. Even though some people have said that the issue has been fixed in the newer brands people still complain... is it just because they don't clean it? Wifi isn't too big of a deal to me since i'll have 3G anyways. I know that the Bold 9650 comes out next month... but i can't wait that long for a new phone.
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Feb 8, 2010
Can you replace a tour trackball with a curve one? I heard somewhere that it was possible. I changed the housing in my Tour to make it white but the trackball doesn't sit right and i have a problem scrolling down. I can't seem to get the trackball to sit properely in this housing its just not centered. If i can put a curve trackball in, which model curve do i use?
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Jun 24, 2010
This will be my last post in the 9630 forums, 'cause I have a new Bold 9650 coming tomorrow. I only found out about this trick today. Now that I've had my Tour for a year and fought with this trackball, now it won't engage! Today my husband just informd me, "JUST HIT THE ENTER KEY." Highlight an icon on the homescreen or any item in the menu and even in some apps, and click the enter (return) key -- it opens just like clicking on the trackball.
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Mar 20, 2010
My tour was only 5 months old and trackball stopped today. Verizon gave me refurbished phone. Made in Canada instead of mexico.
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Jun 27, 2010
My 9630 trackball just stopped clicking. It still works in all functions, but is now super sensitive when I try to click it. There is no click. Almost like a touch screen now. Any solutions aside from going back to Verizon?
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Feb 2, 2010
I have a BB tour and its out of warranty, since I bought it used, some reason the roller ball is all weird, when I push it in to make a selection it does not push in like it is suppose to, it almost feels like the roller ball is stuck in, is there a way to replace the roller ball or a way to take it out and make sure nothing is under the ball?
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Jun 12, 2010
I understand that trackball scrolling can be erratic on some tour's (mine unfortunately is one of them). I have learned to deal with this issue but now my trackball is unresponsive when I try to click it. Have to press it on average of three times before it will select the item i was clicking on; very annoying. My service provider (Bell) won't do anything for me.will replacing my trackball have any affect on this?
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Apr 21, 2010
I purchased a tour in August of last year and just yesterday the trackball stopped clicking. it still scrolls up down and side to side but if i select a app and click it does not do anything and the app does not open. it does this for everything i cant enter or select anything what should i do.
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Jul 6, 2010
I took my Tour to my local Sprint store (Corp.). They swapped my trackball with a white one after notifying CSR about its inability to scroll down; I was not informed about the trackball being swapped out for a white one, and the disassemble of my phone for this to be performed.Now, I have an aesthetically changed phone, including a small crack/ dent on the ear piece (did not notice till halfway home), this is assuming they did a sloppy job opening up my phone.Is there any chance I can get a full refurb. replacement? I am still under manufacturer's warranty. I addressed my frustration with chat CSR - unless its another manufacturer defect, they won't replace the phone.
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Aug 9, 2010
I called Verizon today & she told me to do a full wipe on my phone to fix the trackball issue, does this work or they just trying to put me off?
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Jul 15, 2012
I Just got my BlackBerry 9630 Tour 3 days ago and I have used it only numerous times, usually plugged into The wall in The house. Later in The day yesterday The keys and trackball click stopped working, Just weird. The trackball will move The cursor on The screen but Nothing will click or select.I've tried everything from taking out The battery, The SIM card, The SD card, drying it. Nothing seems to work, I even deleted all data on The phone with desktop manager and it still doesn't work.
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Jan 2, 2010
i upgraded to 5.0 yesterday n have a quick question on the threaded sms. i was wonderin if theres a faster way to scroll to the top of my messages without using the trackball??
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Apr 23, 2010
As the title states, my keyboard won't work at all and my trackball won't click in. I think it's because I touched my trackball when my finger was slightly wet. After that, I tried texting and the characters on the screen didn't correspond with what was being typed. Now it won't work at all. What can I do?
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Feb 10, 2010
As there are many online places to buy replacement trackballs for the BB Tour, I was wondering if anyone here has a place in particular they'll recommend to buy from? I just got a Tour (used one) and the trackball is just BAD! I noticed the shop.crackberry store has some yet under the supported models the tour isnt listed.
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Jan 28, 2010
I just got my Tour about a month ago and this has bugged me since.Sometimes when I want to click the ball to select something, as I'm clicking it in it scrolls once to the right/left/etc. and selects something else.Like on my homescreen I want to select SMS to see my texts, as I'm clicking the ball it scrolls one to the right and ends up opening the Opera Browser instead.
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Jun 30, 2010
When I try to click on a web link it takes three or four clicks for it to actually go through. Any solutions?
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Jan 16, 2010
My husband got his Tour yesterday and it was technically used for a day but is esentially considered new. He was playing with his phone last night and he notices when he goes to a certain menu the trackball messes up but if he exits out it's fine it's just the one menu. I told him to take it back to the store and let them know but the blackberry guy wasn't in so we have to wait. We have a 30 day in-store warranty but they said trackball issues they'll just repair and send it back to him themselves.
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Apr 22, 2010
I was working with Back-up Assistant, scrolled down so i could click "I Accept" on the RIM warning screen stating that I was going to a 3rd party site...and I couldn't highlight the "I Accept" button (or the "don't accept" button for that matter). So, I just exited from that screen, but now when I go to the main menu, it is frozen on the Back-Up Assistant icon. I can't move the trackball off of it. The trackball obviously isn't broken, because I can move around the 5 icons on the home screen....it just won't work on the menu screen....
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Feb 16, 2012
Blackberry tour 9630 working fine all of a sudden couldn't get any key on the keyboard to work. The "lock" keyboard button isn't locked and physically can't use phone keys or trackball to "engage" the device. When I receive a call, the screen displays (comes out of sleep) but I can't answer the phone, ignore the phone, etc. It's like the keyboard lock button all of a sudden locked and now won't unlock?
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Mar 4, 2010
The red light on my tour will not stop blinking. This is my third tour since Christmas. Verizon has replaced it for me twice since it has had the software 552 error. Now, the light blinks weather I have a new message or not.I tried the battery pull, reloaded the software.
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Aug 2, 2010
My BB warned me that the battery was low. When I plugged it into my computer the phone shut off. The Red Light came on and stayed on for about 30 minutes. Now there is nothing. I tried the battery pull but that did nothing. It has been charging for over 6 hours at this point. Will it need to charge for longer to become responsive again? It currently is just dead.
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May 14, 2010
I have a Blackberry Tour 9630 for Sprint and I plugged it into my iMac last night to charge via USB and it was perfectly fine the whole time.When i woke up in the morn (the comp also went to sleep all night long) the phone screen was blank (black) and the red LED light was solid with no blinking. I unplugged the phone and the screen stayed blank and the light stayed on. I pressed the power button on the phone and the screen showed the little clock with rotating hands (like it was processing something) and then it went blank again and the LED light came back on.It did this 3 times before i took the battery out.I left the battery out for about 25mins and when i put it back in nothing happened at all. I pressed the power button and still nothing. The only thing that happens is when i plug it back in the comp, the solid red LED light comes back on - but still nothing on the screen.Has anyone experienced this or have any ideas for me? Did i fry the battery by leaving it plugged into a dormant comp?
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Mar 8, 2010
Id like to turn off the LED indicator light just for voicemail messages.Is this possible?
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Jul 18, 2010
I have looked around the forum and could not find anything. My led will just flash a light blue color at random. It is not the dark blue like bluetooth blue it is a light blue
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Jan 3, 2010
I downloaded berrybuzz about a month ago and everything has been working great untill two days ago. Now the LED doesn't light up at all.I have tried battery pulls and that doesn't work. Any ideas. My next thing is to delete the app and redownload it.If someone else has an other idea that would be great.
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Jun 14, 2010
I hear a notify tone on my phone and the red light starts flashing, I check my sms, mms, email and there is no new messages. The only way I can get the light to stop flashing is a battery pull. Does anyone might know what causes this, and why I have to pull the battery to get the light to stop flasing?, Any suggestion are greatly appreciated.
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Dec 16, 2011
I was using my blackberry tour 9630 over two years and never had a problem. A couple of days ago I've connected phone to computer, check software update (it says your software up to date) recharged the phone and put it on the desk. Oddly enough it starts blinking like I have message, but phone did not turn on or off it just stop responding. The screen is black and when connected to computer through USB it's not recognized. Weather connected to electrical outlet or usb to computer it Flash red signal 10111 - one red , pause and three red. I've tried pulling out batteries, card, keep it for 24 hours without battery, nothing. Neither laptop nor pc recognise blackberry device. Bell offered "to take a look at it for about " 100 -150 $ without warranty that it will be repaired and I have only 6 month left on my 3 years contract. I've brought the phone to local wireless store and they try to flash OS through loader software without any success. I have two blackberries on my account, was happy with the phones, but now feel like smashing both of them. I don't know if I more mad at "Bell" who told me "product has 1 year warranty and now you are screwed" or at Research in Motion for their blackberries for which I've paid 400 $ upfront and 3 years contract (supposedly device cost over 600 $)
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Jan 26, 2010
i go into options then into screen/keyboard then led coverage indicator and put it on the hit save my light dont blink green what to do i try to reset it and pull the batt and rebot nothing
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